Elissa Joyce Ventura Guzmán is seeking an entry-level job in tourism to gain experience in customer service. She has a bachelor's degree in psychology from Universidad el Turabo where she received a basketball scholarship and was a member of the basketball team. Guzmán has experience as a professional basketball player for BSNF and as a sales associate for Mango Inc. She has received several achievements including being selected for the BSNF All-Star game and skills challenge champion. Guzmán has strong leadership, organizational, problem-solving and teamwork skills developed through her education and work history.

1. Elissa Joyce Ventura Guzmán
#10 calle Sta. Cruz Apt. C-108 River Park
Bayamon, P.R. 00961
(787) 506-1385
elissa.v@yahoo.com
Objectives
Outstanding Professional Basketball Player/Hard workingsales attendantrecognized for leadership,efficiency andconsistent
teamwork skills. Interested in obtainingan entry level jobin thefieldof tourismto acquirethenecessaryexperienceto become a
professional in customer service.
Core Strengths
 Leadership.
 Strong organizational skills.
 Fast learningskills.
 Energetic andpositive work attitude.
 Great customer service skills
 Highlycommitted.
 Excellent interactionskills.
 Active listening.
 Sharp problemsolving.
 Excellent team working skills.
WorkExperience
June 2014 to current- Professional Basketball Player for BSNF (Baloncesto Superior Nacional Femenino)
Player for Atenienses of Manati team in 2014.
Player and Captain for Leonas de Ponce team from 2015 to 2016.
June 2012 to Jan 2013- Sales Associate for Mango Inc.
Offer suitable clothing to meet customer’s needs and expectations.
Organize clothing and accessories for the opening and closing of the store.
Special Achievements
Selected for All-star game ofBSNFin2016 and Skills Challenge Champion.
Most improvedplayer of BSNF andnamedCaptainin2016.
LAI (liga academica interuniversitaria)ChampionshipandMVPof the tournament in2012.
Accomplishedmysale goal five timesand best seller certificate in2011 for Mango inc.
President of the NationalHonor Societyfor San PedroMartir chapter from 2010 to 2011.
Member of the student council at SanPedroMartir school from 2010 to 2011.
Education
Universidad el Turabo
Bachelor’s degree in psychology (Magna Cum Laude) 2016.
Basketball Scholarship, member of basketball team.
Universidad de Puerto Rico recinto de Rio Piedras
Started a Bachelor in Business Administration - 2012 to 2013 on a basketball scholarship.