Twiki is an open source wiki software that allows for revision control, editing from any web browser, and division of content into webs, topics, and pages. It has been used by large companies like Yahoo! and Motorola for over 4 years. While open source means there is no support number, the documentation is provided by users and functionality is mixed with content.

1. Wiki at CMA

2. Why Twiki Free, Open Source Sister Institution CSU San Bernadino uses it COP (possiblity of Community of Practice) Best Practices, Help! Mature Product: Used by Yahoo!, Motorola,Thomson Learning Been around at least 4 years Existing “documentation”

3. Twiki Features Revision control: All changes to pages and attachments are tracked. Retrieve previous page revisions and differences thereof. Find out who changed what and when. Any Web Browser: Edit existing pages or create new pages by using any web browser. There is no need for ftp or http put to upload pages. This allows users to contribute anywhere at anytime

4. How does it work Wiki Divided into Webs Twiki -twiki functionality, Main -the face of your Wiki, Sandbox -practice area Webs Divided into Topics (Pages) Topics: Contain content Control the look of Twiki. Control functionality through the use of database table and forms. For example: Change Email , Bulk Registration , TwikiGroups

5. Technical Specs Developed on Linux but versions are available for Windows Open Source: requires download of various free software packages. Perl, Apache, RCS, GNU…

6. Technical Skill Required Linux/Unix shell command experience Basic Web Development Knowledge Very Helpful. Apache Web Server Perl and Cgi-bin programming Web Development Think Like a Programmer

7. Bad Open Source No support number to call. Documentation not always written in consistent style: Folksonomy vs Taxsonomy. “This is what worked for me”. Made up of separate software components, each with own quirks. No single tested one size fits all configuration I was working from three similar but separate documents. Functionality: WSYIWG editor is flaky User content is mixed with functionality, “read” or “do”

8. Good Open Source It’s FREE! Support is dynamic with the possibility to be very specific to your needs. People who develop it are passionate It Does what is said it does Provides stable, secure and fairly user friendly collaborative space.