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Towers Watson
Performance & Rewards – A point of view
Subeer Bakshi
November 2013

© 2013 Towers Watson. All rights reserved.
A point of view
● From our recent Talent Management & Rewards Study, it emerges
unsurprisingly that companies in India are not differentiating as much
as their Asian or Global Counterparts.
●

●

●

On a five point scale of performance distribution, more people are counted
in top and above average ratings, and less people are included in ‘meets
expectations’ The lowest two levels of performance are consistent with
regional and global norms.
In terms of payouts, top performers get lesser than their regional and global
counterparts, understandably as there are more people eligible for the
differentiated and higher rewards.
Lastly, base pay is also being used as a vehicle to emphasis differentiation
contrary to conventional approach to rewards management that aims to
emphasize equity through base pay and differentiation through incentives.

● All these and related factors are seen probably as an effort by
organizations to manage attrition using liberal amounts of guaranteed
cash.
2
© 2013 Towers Watson. All rights reserved.
towerswatson.com
AP Vs Global Trends in performance distribution and merit increases
59.0%

60.0%

55%
50.0%

More people need to be counted
among top performers in India

Performance Distribution

40.0%

30.0%

57.0%

20.0%
20.0%
20%

10.0%
10.0%

19.0%
5.0%

5%

7.0%
10%

10%
9.5%

9.5%

5.0%
0.0%
did not meet

partially met

met

Global
Source: TW TM&R Global Report

AP

exceeded

far exceeded

India
3
© 2013 Towers Watson. All rights reserved.

towerswatson.com
Annual incentive trends – target and payout values
160%

Companies differentiate less
to maintain more equity

140%
130%

Target payout by performance level
120%

135%

115%
115%
100%

100%
100%

80%

60%

120%
110%

50%
55%

100%

40%
53%
20%

0%
0%
did not meet

partially met

met

Global

AP

far exceeded

India
4

Source: TW TM&R Global Report
4
towerswatson.com

exceeded

© 2013 Towers Watson. All rights reserved.
Budget Allocation
Emphasis on performance is made through merit increases.
% of Employees

% of Merit Budget

50%

49%

% of Variable Pay Budget

50%

27%
25%
20%
18%

17%

14%
10%
6%

5%
1%

0%

Did not meet
Source: TW TM&R Global Report

7%

Partially met

Met

Exceed

Far Exceed
5
© 2013 Towers Watson. All rights reserved.

towerswatson.com
TM&R 2012 - Participants’ profile

36%
64%

Organization
Objective

AP Fast Growing:
China
130
India
89
Indonesia
52
Malaysia
31
Philippines
129
Thailand
41
Vietnam
35

AP Developed:
Australia
16
Hong Kong
28
Japan
54
Korea
34
Singapore
63
Taiwan
94

Industry Classification

Geographic Span

Asia Pacific
Which of the following best
describes your total organization?

40%

51%

20%

For-profit, publicly traded

47%

For-profit, private

3%

37%

37%

Not-for-profit, Government

25%

•
•
•
•
•
•
•
•
•
•

0%

Aerospace and Defense (1%)
Automobiles and Transportation
Equipment (4%)
Chemicals (4%)
Communications (1%)
Consumer Goods & Retail (11%)
Energy (3%)
Financial Services (20%)
Food and Beverage (3%)
Health Care (8%)
High Technology (12%)

•
•
•
•
•
•
•
•
•

Entertainment (1%)
Hospitality (2%)
Manufacturing (13%)
Professional and Business Services
(5%)
Property and Construction (4%)
Publishing (1%)
Telecommunications (2%)
Transportation (2%)
Wholesale (2%)

India
Which of the following best
describes your total organization?

58%

60%
40%
27%

51%

For-profit, publicly traded

49%

For-profit, private

Source: TW TM&R Global Report

20%
0%

15%

•
•
•
•
•
•
•
•
•

Aerospace and Defense (2%)
Automobiles and Transportation
Equipment (4%)
Chemicals (3%)
Consumer Goods (3%)
Energy (2%)
Financial Services (16%)
Food and Beverage (1%)
Health Care (13%)
High Technology (13%)

•
•
•
•
•
•
•
•
•
•

Entertainment (1%)
Hospitality (1%)
Manufacturing (9%)
Professional and Business Services
(12%)
Property and Construction (2%)
Publishing (1%)
Retail (3%)
Telecommunications (8%)
Wholesale (1%)
Others (5%)
6
© 2013 Towers Watson. All rights reserved.

towerswatson.com
Performance & Rewards – A point of view
- END India,
November 2013

© 2013 Towers Watson. All rights reserved.

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Why variable pay remains a challenge in India

  • 1. Towers Watson Performance & Rewards – A point of view Subeer Bakshi November 2013 © 2013 Towers Watson. All rights reserved.
  • 2. A point of view ● From our recent Talent Management & Rewards Study, it emerges unsurprisingly that companies in India are not differentiating as much as their Asian or Global Counterparts. ● ● ● On a five point scale of performance distribution, more people are counted in top and above average ratings, and less people are included in ‘meets expectations’ The lowest two levels of performance are consistent with regional and global norms. In terms of payouts, top performers get lesser than their regional and global counterparts, understandably as there are more people eligible for the differentiated and higher rewards. Lastly, base pay is also being used as a vehicle to emphasis differentiation contrary to conventional approach to rewards management that aims to emphasize equity through base pay and differentiation through incentives. ● All these and related factors are seen probably as an effort by organizations to manage attrition using liberal amounts of guaranteed cash. 2 © 2013 Towers Watson. All rights reserved. towerswatson.com
  • 3. AP Vs Global Trends in performance distribution and merit increases 59.0% 60.0% 55% 50.0% More people need to be counted among top performers in India Performance Distribution 40.0% 30.0% 57.0% 20.0% 20.0% 20% 10.0% 10.0% 19.0% 5.0% 5% 7.0% 10% 10% 9.5% 9.5% 5.0% 0.0% did not meet partially met met Global Source: TW TM&R Global Report AP exceeded far exceeded India 3 © 2013 Towers Watson. All rights reserved. towerswatson.com
  • 4. Annual incentive trends – target and payout values 160% Companies differentiate less to maintain more equity 140% 130% Target payout by performance level 120% 135% 115% 115% 100% 100% 100% 80% 60% 120% 110% 50% 55% 100% 40% 53% 20% 0% 0% did not meet partially met met Global AP far exceeded India 4 Source: TW TM&R Global Report 4 towerswatson.com exceeded © 2013 Towers Watson. All rights reserved.
  • 5. Budget Allocation Emphasis on performance is made through merit increases. % of Employees % of Merit Budget 50% 49% % of Variable Pay Budget 50% 27% 25% 20% 18% 17% 14% 10% 6% 5% 1% 0% Did not meet Source: TW TM&R Global Report 7% Partially met Met Exceed Far Exceed 5 © 2013 Towers Watson. All rights reserved. towerswatson.com
  • 6. TM&R 2012 - Participants’ profile 36% 64% Organization Objective AP Fast Growing: China 130 India 89 Indonesia 52 Malaysia 31 Philippines 129 Thailand 41 Vietnam 35 AP Developed: Australia 16 Hong Kong 28 Japan 54 Korea 34 Singapore 63 Taiwan 94 Industry Classification Geographic Span Asia Pacific Which of the following best describes your total organization? 40% 51% 20% For-profit, publicly traded 47% For-profit, private 3% 37% 37% Not-for-profit, Government 25% • • • • • • • • • • 0% Aerospace and Defense (1%) Automobiles and Transportation Equipment (4%) Chemicals (4%) Communications (1%) Consumer Goods & Retail (11%) Energy (3%) Financial Services (20%) Food and Beverage (3%) Health Care (8%) High Technology (12%) • • • • • • • • • Entertainment (1%) Hospitality (2%) Manufacturing (13%) Professional and Business Services (5%) Property and Construction (4%) Publishing (1%) Telecommunications (2%) Transportation (2%) Wholesale (2%) India Which of the following best describes your total organization? 58% 60% 40% 27% 51% For-profit, publicly traded 49% For-profit, private Source: TW TM&R Global Report 20% 0% 15% • • • • • • • • • Aerospace and Defense (2%) Automobiles and Transportation Equipment (4%) Chemicals (3%) Consumer Goods (3%) Energy (2%) Financial Services (16%) Food and Beverage (1%) Health Care (13%) High Technology (13%) • • • • • • • • • • Entertainment (1%) Hospitality (1%) Manufacturing (9%) Professional and Business Services (12%) Property and Construction (2%) Publishing (1%) Retail (3%) Telecommunications (8%) Wholesale (1%) Others (5%) 6 © 2013 Towers Watson. All rights reserved. towerswatson.com
  • 7. Performance & Rewards – A point of view - END India, November 2013 © 2013 Towers Watson. All rights reserved.