The document discusses how upskilling employees benefits organizations. It notes that the digital era has changed businesses and outdated skills can hinder adaptation. Upskilling improves employee experience and morale, keeps jobs relevant, and boosts loyalty. It also saves costs compared to replacing employees. The document provides examples of how organizations can upskill through flexible online training options. It argues that upskilling should be a strategic priority to engage workers and improve business performance.

1. Upskill Your Workforce:
The Best Investment
“A strong economy begins with a strong,
well-educated workforce.”
Carol Ann Tomlinson

2. How does upskilling your workforce
benefit your organization?

3. Upskilling In The Digital Era

4. • The digital era has changed the face of
small, medium, and large enterprises.
• To keep up with the latest, the fastest, and
the most user-friendly innovations, we
need to adapt.

5. • When change hits us from all sides,
dependency on outdated skills can make
adaptation difficult.
• No matter your organization, people are
your most valuable assets.

6. • The process of recruiting and training, then
keeping recruits motivated, is a serious
investment in time and money.
• When a staff member leaves a
position, the estimated lost investment
averages $15,000.

7. • As competition rises, internal skill gaps can
cause problems just as teams are called
upon to improve customer
experience (CX).

8. • Considering the high cost of hiring and
rehiring, upskilling employees is a
financially prudent choice that also
promotes loyalty and job satisfaction.

9. How Receptive Is Your
Workforce To Upskilling?

10. • It’s not just C-suite execs and managers
who worry about change...
• Employees at every level worry about
becoming redundant or being left behind
when new opportunities arise.

11. • Many jobs that were always taken for
granted are now on the endangered list or
already extinct.
• For instance: PABX systems, working
through the cloud, handle massive phone
traffic seamlessly using AI voice
communication to replace humans.

12. • Home channels like Netflix, Hulu, Amazon
Prime, and others are slamming the
traditional cinema outing, thus kicking jobs
like “usher” and “projectionist” to the curb.
• Even relative newcomers like Uber and
Lyft drivers are becoming an endangered
species as self-driving cars emerge as
transport options in the gig economy.

13. • Clean energy like wind, solar, and nuclear
power threaten coal mining jobs globally.
• Indoor food growing technology and lab-
produced nutrition are pushing traditional
farmers aside.
• Retail malls are going dark everywhere as
online shopping steams ahead.
• Multiple sales attendants in every store
department, a staple job for centuries, may
soon be a rare sight.

14. • Upskilling, as a company investment
strategy, must keep jobs relevant in the
first place.

15. • It’s necessary to teach the existing
workforce the latest trending skills and,
more importantly, how to adapt to change.
• Upskilling boosts employee experience
(EX) based on the statistic that 84% of
employees expect and want the company
to raise their competence level.

16. The Benefits Of Investing In
Upskilling

17. Upskilling…
• Improves employee experience (EX)
• Boosts employee morale.
• Keeps job obsolescence at bay.
• Creates employee loyalty and commitment
to your company.

18. Upskilling…
• Boosts employee competence.
• Keeps employees engaged, motivated,
and satisfied.
• Inspires better teamwork with common
goals and a supportive atmosphere.
• Sparks the interest of talented candidates
looking to join progressive organizations
like yours.

19. How Can Your Organization
Upskill?

20. • Begin by finding the gaps in the skill
network of your workforce.
• Train your staff without disrupting regular
work schedules.
• Podcasts, YouTube videos, webinars,
organized seminars, and more, are
incredibly flexible options that can do
wonders in the training arena.

21. • A construction company with many
complicated projects was disrupted when
staff members left the company.
• Through research and consideration, they
found a method where engineers, wearing
virtual reality helmets as they work,
recorded their experience step-by-step.

22. • Then, recruits donning the same helmet
were able to see the process through their
predecessor’s eyes.
• This virtual apprenticeship quickly closed
skill gaps left by exiting employees.

23. Final Thoughts

24. • Upskilling should not be seen as a nice-to-
have subsidiary company activity.
• Upskilling requires central, strategic
attention and prioritization.

25. • The direct connections between upskilling
and EX and CX mean that this investment
has the power to elevate your business to
new levels of accomplishment.

26. Upskilling creates a more
sophisticated, engaged workforce and
increases
work effectiveness.

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