Talk at Agile Vancouver 2010, November 3, 2010. Introduces your Responsibility Process™ -- the minds "empirical control" process for avoiding or taking ownership of problems and associated coping and defensiveness or learning, growth, and change.

2. Problems Between
Us ThemVERSUS

3. My Dad

4. Stack this rejected
wire for scrap
or rework

5. Take this rejected
wire to the loading
dock and ship it

6. We received this junk you
call welding wire. We’re
coming to do a supplier
audit…

7. If you value your job,
don’t show the Customer
the real files…

8. Us Them

9. ACCOUNTABILITY
≠
RESPONSIBILITY
A > R A = R A < R

10. PROBLEM

11. LAYBLAMEPROBLEM

12. JUSTIFY
LAYBLAMEPROBLEM

13. JUSTIFY
LAYBLAME
SHAME
PROBLEM

14. JUSTIFY
LAYBLAME
SHAME
OBLIGATION
PROBLEM

15. JUSTIFY
LAYBLAME
SHAME
RESPONSIBILITY
OBLIGATION

16. JUSTIFY
LAYBLAME
SHAME
RESPONSIBILITY
OBLIGATION
QUIT
DENIAL

17. JUSTIFY
LAYBLAME
SHAME
RESPONSIBILITY
OBLIGATION
QUIT
DENIAL

18. JUSTIFY
LAYBLAME
SHAME
RESPONSIBILITY
OBLIGATION
QUIT
DENIAL
The Responsibility Process™

21. THE LEADERSHIP GIFT
1ST PRINCPLE OF LEADERSHIP
No group will demonstrate greater responsibility
than the leadership to whom they report

22. 3 Keys to Responsibility

27. Consistent Application
Has Rapid Impact on Delivering Value
and Transforming People & Culture

28. “Today we produce twice the
software with half the headcount.”
“Over the last year 350 people in 9 countries have
become way more productive than we ever imagined
they could be. Our agile processes are successful
primarily because everyone takes ownership by
understanding and practicing the Responsibility
Process.”
Judith Mills
Vice President Product Engineering Ops
CDC Software

29. Search “android app” on
ChristopherAvery.com
Catch Sooner

30. CLARITY
POWER
TRUST LOOKING
CONTROL
COMPLIANCE EVALUATION
ADVICE
PROBLEM
“CONTROL PRISON”
“LEADERSHIP GIFT”

31. Stuck
Progress

32. Defend
Learn

33. Cope
Grow

34. Resistance
Change

35. Waste
Value

36. at Effect
at Cause

37. Find the video of Rally CEO Tim Miller here:
christopheravery.com/blog/rally-software-ceo-
tim-miller-endorses-christopher-averys-
knowledge-team-leadership-workshop/
Or christopheravery.com/blog and search on
“Rally CEO Tim Miller”

39. THE LEADERSHIP GIFT
PROGRAM FOR LEADERS
LeadershipGift.com
SlideShare.net/ChristopherAvery
ChristopherAvery.com
KNOWLEDGE TEAM LEADERSHIP
1-2 December, San Antonio, TX