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Why Gallagher?
- 1. Getting Started THE IMPORTANCE OF YOU © 2012 ARTHUR J. GALLAGHER & CO.
- 2. Risk management is all about you You are unique. Your solution must be, too. Current Future Coverage Market Risk business Current business Future requirements Coverage conditions Market tolerance Risk objectives business objectives business requirements conditions tolerance objectives objectives The right solution is one that is tailored to you. There are a range of personal, industry and market conditions that must be considered when architecting a solution for you. Your risk management advisor must know you, your business and your industry well enough to determine those factors, weight them and then build a solution that takes them into account. Pa2ge | 2 © 2012 ARTHUR J. GALLAGHER & CO.
- 3. What do you require? Your needs are our focus. • What goals do you have for your business? • What are your current insurance or risk management challenges? • Where would you like to see your company in the next 3 – 5 years? • What matters most to you when working with a business partner? It all starts with you The most important part of any engagement is learning about you. • Is there any thing else you’d like us to We need to know how you run your business, where you’ve been, and where you’re headed. Only then can we craft a understand? solution tailored for you. Page | 3 © 2012 ARTHUR J. GALLAGHER & CO.
- 4. Anatomy of a successful solution Regularly assess, evaluate and evolve your solution. Risk management solutions aren’t set in stone. A rigid risk management solution is one that will fail you. It’s imperative that your advisor regularly assesses and optimizes your solution. Times change, business objectives change and the market changes. Your risk management solution must change with them. Page | 4 © 2012 ARTHUR J. GALLAGHER & CO.
- 5. Superior account services When it comes to services, Gallagher goes beyond standard. • Client Stewardship • Of the five largest risk management services providers, Gallagher has the highest client satisfaction rating as rated by Greenwich Associates. • Gallagher Insight online account, resource and information portal • Easy access to account details, contact info, forms and account customization capabilities. • Risk management education • Access podcasts, webinars, whitepapers and newsletters. Of course our advisors are experts. • Expert claims support and management • Our claims managers go above and beyond to manage claims and minimize your costs. • Data management • Gallagher collects and analyzes risk, claims, safety and other information to get a granular understanding of your risk exposure and to optimize your solution. • Loss control • Based on our deep understanding of your business, industry and any risk data findings we uncover, we can develop targeted loss control programs to optimize coverage and costs. Page | 5 © 2012 ARTHUR J. GALLAGHER & CO.
- 6. Our practice areas The industry expertise you need. Aviation Higher Education Private Equity Construction Hospitality Public Entities & Scholastic Energy, Oil & Gas Law Firms Real Estate & Hospitality Entertainment Life Sciences Religious & Nonprofit Food & Agriculture Marine Restaurant Global Risk Management Multinational Clients Technology & Telecom Healthcare Private Clients Transportation Our focus is where you need it We have deep, established knowledge across a wide range of industries. This experience is what allows us to understand your business and craft a solution for you. We’d be happy to share any number of case studies demonstrating our ability to meet each client’s individual needs. Page | 6 © 2012 ARTHUR J. GALLAGHER & CO.
- 7. Arthur J. Gallagher & Co. at a glance Here’s a quick look at the company. • Founded in 1927 by Arthur J. Gallagher, one of the pioneers of risk management. • From one office in Chicago, Arthur J. Gallagher & Co. has grown to over 300 offices in 17 countries with revenues over $2.1 billion*. • Publicly traded (NYSE:AJG) industry leader still run by its founding family—yet decidedly not run like a family business. Instead, we’re a company with over 12,000 family members. • Arthur J. Gallagher & Co. has operating divisions in the U.S. and abroad which specialize in retail insurance brokerage operations, benefits & HR consulting, wholesale distribution, and third party administration & claims processing. • Arthur J. Gallagher & Co. offers client-service capabilities in more than 110 countries around the world through a global network of correspondent brokers and consultants. * As of December 31, 2011 Page | 7 © 2012 ARTHUR J. GALLAGHER & CO.
- 8. Our global reach Gallagher distributes its local sensibilities worldwide. Gallagher is most anywhere you are. The AJG Network includes more than 250 sales & service offices across the US and 15 other countries. In addition Gallagher has developed the Gallagher Global Alliance to provide coverage and service to it’s clients in more than 100 countries around the world. Wherever you happen to be, we are nearby. © 2012 ARTHUR J. GALLAGHER & CO.
- 9. Arthur J Gallagher Risk Management Services 45 East Park Place West, Suite 408 Fresno, California 93720 559.436.0833 © 2012 ARTHUR J. GALLAGHER & CO.
Editor's Notes
- Transition Slide for the first section of the presentation.
- Narrative Your business is unique. It may appear similar to your competitors, but your business has its own specific dynamics that are unique to it (give examples). You are unique. Your personal tolerance for risk is going to be different than the guy next to you. It’s human nature. Just because the average business like yours has a general risk exposure index of X, that doesn’t mean you will be comfortable with that level. Your risk management solution must take that into account. If your business is unique and your risk tolerance is unique, it stands to reason that your risk management requirements end up being unique, too. Right? I’d like to tell you that I’ve got a plug-and-play risk management solution for you. Wouldn’t that be great? Easy for me. But it wouldn’t be good for you. Your risk management solution must be tailored to all of these variables (point them out in the diagram). And that’s what Arthur J. Gallagher does best. Tailored risk management solutions.
- Open up dialog right off the bat. Talk about known client wants, needs and requirements if you know them. Then take the opportunity to query them about what other paint points they may have that you may not have covered. If their requirements and needs aren’t known, just take this time to ask them about what they may be. This tactic helps position Gallagher and you as a client centric. We want to know, and will dive deep into, what our clients need so we can better tailor their solutions.
- There are 6 basic phases to working with a client in tailoring a solution. This slide is intended to set proper expectations about how we learn about the client, apply our industry and coverage expertise, and ultimately craft a tailored solution for them.
- Gallagher is regularly highlighted as a leader in client service and client satisfaction. Our ongoing commitment to client stewardship sets us apart from other brokers. The highlighted areas are just a few of the ways we ensure our clients are kept constantly informed about changes outside their company, and help keep Gallagher informed about the clients ever-changing needs.
- This slide show the global reach and power of Gallagher. Alternatively, if this is not of interest to the client, this slide can be moved to the appendix.
- Wrap up. Ask for the business. Thank client for their time.