The webinar discussed why employees really leave their jobs, which is often not due to higher pay as commonly believed. A survey found the top reasons were lack of career advancement, poor work-life balance, and bad relationships with bosses. Triggers for leaving included trust issues with bosses, long work hours, and difficult coworkers. While higher pay may be cited, the underlying reasons employees become disengaged and seek other jobs are problems with supervision and work culture. The webinar stressed the importance of exit interviews and engagement surveys to understand turnover reasons so HR can improve employee retention.