Issue Date:
Revision:
Whois that?
Addressing the Asia Pacific
Adam Gosling
Internet Policy Development Consultant, APNIC
PRFP-9
29 June 2016, Port Moresby, Papua New Guinea
Agenda
• What is APNIC?
• APNIC’s role in Cybersecurity
• Delegation and Registration
• Whois Improvements
• Policy SIG discussion
What is APNIC?
What is APNIC?
• The Regional Internet number
Registry for the Asia Pacific
region
• A neutral, independent,
not-for-profit, open membership
organization
• A Secretariat with ~ 70-75 staff
• Operating since 1993
• Based in Brisbane, Australia
4
APNIC’s Vision
A global, open, stable and secure
Internet that serves the entire Asia
Pacific community
5
What APNIC does
• Number resource management
– IPv4 & IPv6, ASN
• Whois Database – public register
– Technical & abuse tracking & troubleshooting
– Protect against address hijacking
• Information dissemination
– APNIC Conferences & events
– Publications & Research
• Capacity Building
– Training, Technical assistance, & Development
How do we work?
• Events
– APNIC / APRICOT Conferences and Regional meetings
– Network Operators Groups (NOGs) and Security Conferences
• Training and Technical Assistance Services
– https://training.apnic.net
• Collaboration
– With International, Regional
& Local Organizations
• Blog & Social Media
– https://blog.apnic.net
• Outreach campaigns
– Ready to ROA!
APNIC Events
8
2015
16 economies: PK,
BD, LK, MM, KH, TH,
MY, SG, PH, ID, SB,
JP, MN, GU, LA, MG
Attendance
• Conferences:
1,364
• Member outreach
events: 614
ARM, Philippines
APNIC 40
APRICOT
2015
APNIC 40
APRICOT
2016
2016 so far
• Conference: 531
(NZ)
• Member outreach
events: 186 (NP);
14 (TH)
APNIC Training
9
2016
(to date)
• 24 F2F courses
held in 15
locations
• 616 F2F trainees
• 456 trainees in
57 eLearning
sessions
• Video archives:
101 videos;
377,541 views
Technical Assistance
TAS - Thailand TAS - Bangladesh
Support for scalable and resilient
networks and best practices in
network operations
• Distribution and registration of resources
• Supporting reverse DNS delegation
• Managing whois and IRR
• Resource Certification
• IPv6 deployment
• Internet infrastructure security
www.apnic.net/tas
10
2016 outreach (to date)
Indonesia (2 Members)
NOG Outreach
BTNOG 1 SANOG 24
MMNOG
SGNOG 2015
11
MMNOG 2015
www.apnic.net/nog
2016: JANOG
(Jan), PHNOG
(Jan), SANOG
(Jan), bdNOG (Apr)
… and many more
to come!
• Technical and
APNIC updates
• Hostmaster
consultations
• Training
sessions
• Sponsorship and
logistical support
bdNOG 5
RIPE Atlas anchor deployment in
Maldives – Dhiraagu staff
Community Development
Supported 5 RIPE Anchor
deployments; distributed 120
RIPE Atlas probes
24 fellowships for APNIC 40
including 6 youth fellowships;
24 for APRICOT 2016
Supporting new L-root
(ICANN) server instance in
Apia, Samoa
Working with NSRC in New
Caledonia and Samoa on IXP
support
SANOG
Probe hosts in the Philippines
MoU signing for
L-root
12
SANOG 27
The APNIC Development Program
13
Supports the growth of
the Asia Pacific
community by
providing:
• Training and
technical assistance
• Infrastructure
support
• Grants and awards
• Research
The APNIC Foundation
14
Established in Hong
Kong to support and
expand the APNIC
Development
Program
APNIC’s role in
Cybersecurity
15
Can APNIC stop network abuse?
• No, because…
– APNIC is not an ISP and does not provide network
connectivity to other networks
– APNIC does not control Internet routing
– APNIC is not a law enforcement agency
– APNIC has no industry regulatory power
• What can we do?
Collaboration: Working together
17
Adli
Wahid
Craig Ng
Participation in NOGs,
CSIRTS and LEA events to
educate and learn
Promoting new initiatives &
security best practices
among Members
Internet Investigation
Training for LEAs:
NZ, SG, BN & ID
Best Current Practices in Security
• Target Audience
– IP Network Operators & Internet Service Providers
– Regulators and Policy Makers
• Philosophy
– Operationally relevant
– Up to date
• Topics
– Routing security: Resource Public Key Infrastructure (RPKI)
– DNS and DNSSEC
– Source Address Validation (SAVE)
– Whois Database – IRT records
– Establishing CSIRTs
Security Outreach
Craig Ng
NOGs, CSIRTS and LEA
events
PK, CN, HK, KR, JP, PH, SG,
MY, ID, AU, LK, MV, TW
Collaboration with JICA and
KISA to deliver regional
CERT training
Geoff Huston member of
ICANN SSAC
Adli Wahid member of FIRST
Board; invited to join
INTERPOL Global
Cybercrime Expert Group
19
www.apnic.net/security
Adli Wahid
RPKI
20
RPKI presentations to NOGs
and conferences
‘Ready to ROA’ Campaign –
hands-on sessions to help
Members create ROAs
Shirts, stickers, web content to
promote campaign
Regional RPKI adoption grown
rapidly in past 15 months –
0.8% to 3.24% and rising
www.apnic.net/roa
• 10 face-to-face and eLearning RPKI
training courses delivered in 2015
• Offline simulation of production system
• Create and revoke ROAs, observe
changes to routing state in lab
Delegation and
Registration
21
Delegation Hierarchy Diagram
22
Allocated to APNIC:
Maint-by can only be
changed by IANA
Allocated to Member:
Maint-by can only be
changed by APNIC
Sub-allocated to Customer:
Maint-by can only be
changed by Member
The APNIC Whois Database
• Holds IP address records within the AP region
• Can use this database to track down the source of
the network abuse
– IP addresses, ASNs, Reverse Domains, Routing policies
• Can find contact details of the relevant network
administrators
– not the individual users
– use administrators log files to contact the individual
involved
Resource Registration
• As part of the membership agreement with APNIC, all
members are required to register their resources in the
APNIC Whois database.
• Members must keep records up to date:
– Whenever there is a change in contacts
– When new resources are received
– When resources are sub-allocated or assigned
24
Customer Privacy
• Public data
– Includes portable addresses (inetnum objects), and other
objects e.g. route objects
– Public data: must be visible
• Private data
– Can include non-portable addresses (inetnum objects)
– Members have the option to make private data visible
• Customer assignments
– Can be changed to be public data (public data is an
optional choice)
What can you do?
• Use the APNIC Whois Database to obtain network contact
information
• APNIC Whois may or may not show specific customer
assignments for the addresses in question
– But will show the ISP holding APNIC space
• Contact the network responsible and also its ISP/upstream
• Contact APNIC for help, advice, training or support
• Community discussions can be raised in the APNIC
conferences, mailing lists, etc.
Whois
improvements
27
Steps we take to ensure Whois
accuracy
• Member account opening
– verification of corporate existence with corporate
registries or regulators (where possible)
• Membership renewal
– once a year
– email to corporate contact, with payment record
– Internet resources revoked if account not paid or
renewed
• Transfer policies
– encourage registration of resources
– “value” of Internet resources encourage registration
Whois Accuracy Project
29
Simplifying contact
update process
Assisting with IRT
registration process
Clearer information
about PoC in IP
address object
Guidelines on using
and updating
information in whois
Monthly cleanup
program on
referenced objects
(12 months+)
Easily report invalid
contacts
Improving
database and
information
accuracy to
provide better
user experience
MyAPNIC Improvements
30
Improving major
features of
MyAPNIC
Authorized contact
management
Bulk Whois record
management
Reverse DNS
management
Route and ROA
management
MyAPNIC speed
improvement – 24%
faster response time
Simplified whois
updates
Registration Data Access Protocol
31
Standardizes the query format
Standardizes the response format
Commonly-used technologies
Supports redirection
Internationalization using UTF-8
RDAP Deployed in
production 2015
Solves a number of
limitations to WHOIS
protocol
www.apnic.net/rdap
What if Whois info is invalid?
• Customer assignment information is the responsibility
of ISPs
– ISPs are responsible for updating their customer network
registrations
• Tools such as ‘traceroute’, ‘looking glass’ and RIS may
be used to track the upstream provider if needed
• Members (ISPs) are responsible for reporting changes
to APNIC
– Under formal membership agreement
• Report invalid ISP contacts to APNIC
– http://www.apnic.net/invalidcontact
– APNIC will contact member and update registration details
Community
Discussion
33
Internet Policies
• Policies change to the meet current needs
• There is a system in place called the Policy
Development Process
– Anyone can participate
– Anyone can propose a policy
– All decisions & policies documented & freely available to
anyone
• Decisions made in the Policy SIG by consensus of
those participating
Whois data quality improvement
35
Community discussion
APNIC 41 SIG Meeting
SIG discussion on APNIC whois
data quality improvement
Mailing list
Chairs send call for further
community participation
Secretariat Initiatives
Improved online tools
Continuous improvement of
MyAPNIC online services
Services outreach
Staff work with individual
Members to check whois
What can be done to improve accuracy?
Should operators be punished, or lose their resources?
Have your say: www.apnic.net/policy-sig
Next APNIC Conference
36
APNIC 42 (with bdNOG 6),
Dhaka, Bangladesh
29 Sep - 6 Oct 2016
conference.apnic.net/42
APNIC Conferences in 2017
• APRICOT 2017 / APNIC 43
– Ho Chi Minh City, Vietnam
– 20 February to 3 March 2017
• APNIC 44
– Taichung, Taiwan
– 7 to 14 September 2017
37
Coming soon: APNIC Survey 2016
38
We want your views on
APNIC!
Survey opens July –
more details soon
Thank you
Adam Gosling
adam@apnic.net
@bout_policy

Whois - Addressing the Asia Pacifc

  • 1.
    Issue Date: Revision: Whois that? Addressingthe Asia Pacific Adam Gosling Internet Policy Development Consultant, APNIC PRFP-9 29 June 2016, Port Moresby, Papua New Guinea
  • 2.
    Agenda • What isAPNIC? • APNIC’s role in Cybersecurity • Delegation and Registration • Whois Improvements • Policy SIG discussion
  • 3.
  • 4.
    What is APNIC? •The Regional Internet number Registry for the Asia Pacific region • A neutral, independent, not-for-profit, open membership organization • A Secretariat with ~ 70-75 staff • Operating since 1993 • Based in Brisbane, Australia 4
  • 5.
    APNIC’s Vision A global,open, stable and secure Internet that serves the entire Asia Pacific community 5
  • 6.
    What APNIC does •Number resource management – IPv4 & IPv6, ASN • Whois Database – public register – Technical & abuse tracking & troubleshooting – Protect against address hijacking • Information dissemination – APNIC Conferences & events – Publications & Research • Capacity Building – Training, Technical assistance, & Development
  • 7.
    How do wework? • Events – APNIC / APRICOT Conferences and Regional meetings – Network Operators Groups (NOGs) and Security Conferences • Training and Technical Assistance Services – https://training.apnic.net • Collaboration – With International, Regional & Local Organizations • Blog & Social Media – https://blog.apnic.net • Outreach campaigns – Ready to ROA!
  • 8.
    APNIC Events 8 2015 16 economies:PK, BD, LK, MM, KH, TH, MY, SG, PH, ID, SB, JP, MN, GU, LA, MG Attendance • Conferences: 1,364 • Member outreach events: 614 ARM, Philippines APNIC 40 APRICOT 2015 APNIC 40 APRICOT 2016 2016 so far • Conference: 531 (NZ) • Member outreach events: 186 (NP); 14 (TH)
  • 9.
    APNIC Training 9 2016 (to date) •24 F2F courses held in 15 locations • 616 F2F trainees • 456 trainees in 57 eLearning sessions • Video archives: 101 videos; 377,541 views
  • 10.
    Technical Assistance TAS -Thailand TAS - Bangladesh Support for scalable and resilient networks and best practices in network operations • Distribution and registration of resources • Supporting reverse DNS delegation • Managing whois and IRR • Resource Certification • IPv6 deployment • Internet infrastructure security www.apnic.net/tas 10 2016 outreach (to date) Indonesia (2 Members)
  • 11.
    NOG Outreach BTNOG 1SANOG 24 MMNOG SGNOG 2015 11 MMNOG 2015 www.apnic.net/nog 2016: JANOG (Jan), PHNOG (Jan), SANOG (Jan), bdNOG (Apr) … and many more to come! • Technical and APNIC updates • Hostmaster consultations • Training sessions • Sponsorship and logistical support bdNOG 5
  • 12.
    RIPE Atlas anchordeployment in Maldives – Dhiraagu staff Community Development Supported 5 RIPE Anchor deployments; distributed 120 RIPE Atlas probes 24 fellowships for APNIC 40 including 6 youth fellowships; 24 for APRICOT 2016 Supporting new L-root (ICANN) server instance in Apia, Samoa Working with NSRC in New Caledonia and Samoa on IXP support SANOG Probe hosts in the Philippines MoU signing for L-root 12 SANOG 27
  • 13.
    The APNIC DevelopmentProgram 13 Supports the growth of the Asia Pacific community by providing: • Training and technical assistance • Infrastructure support • Grants and awards • Research
  • 14.
    The APNIC Foundation 14 Establishedin Hong Kong to support and expand the APNIC Development Program
  • 15.
  • 16.
    Can APNIC stopnetwork abuse? • No, because… – APNIC is not an ISP and does not provide network connectivity to other networks – APNIC does not control Internet routing – APNIC is not a law enforcement agency – APNIC has no industry regulatory power • What can we do?
  • 17.
    Collaboration: Working together 17 Adli Wahid CraigNg Participation in NOGs, CSIRTS and LEA events to educate and learn Promoting new initiatives & security best practices among Members Internet Investigation Training for LEAs: NZ, SG, BN & ID
  • 18.
    Best Current Practicesin Security • Target Audience – IP Network Operators & Internet Service Providers – Regulators and Policy Makers • Philosophy – Operationally relevant – Up to date • Topics – Routing security: Resource Public Key Infrastructure (RPKI) – DNS and DNSSEC – Source Address Validation (SAVE) – Whois Database – IRT records – Establishing CSIRTs
  • 19.
    Security Outreach Craig Ng NOGs,CSIRTS and LEA events PK, CN, HK, KR, JP, PH, SG, MY, ID, AU, LK, MV, TW Collaboration with JICA and KISA to deliver regional CERT training Geoff Huston member of ICANN SSAC Adli Wahid member of FIRST Board; invited to join INTERPOL Global Cybercrime Expert Group 19 www.apnic.net/security Adli Wahid
  • 20.
    RPKI 20 RPKI presentations toNOGs and conferences ‘Ready to ROA’ Campaign – hands-on sessions to help Members create ROAs Shirts, stickers, web content to promote campaign Regional RPKI adoption grown rapidly in past 15 months – 0.8% to 3.24% and rising www.apnic.net/roa • 10 face-to-face and eLearning RPKI training courses delivered in 2015 • Offline simulation of production system • Create and revoke ROAs, observe changes to routing state in lab
  • 21.
  • 22.
    Delegation Hierarchy Diagram 22 Allocatedto APNIC: Maint-by can only be changed by IANA Allocated to Member: Maint-by can only be changed by APNIC Sub-allocated to Customer: Maint-by can only be changed by Member
  • 23.
    The APNIC WhoisDatabase • Holds IP address records within the AP region • Can use this database to track down the source of the network abuse – IP addresses, ASNs, Reverse Domains, Routing policies • Can find contact details of the relevant network administrators – not the individual users – use administrators log files to contact the individual involved
  • 24.
    Resource Registration • Aspart of the membership agreement with APNIC, all members are required to register their resources in the APNIC Whois database. • Members must keep records up to date: – Whenever there is a change in contacts – When new resources are received – When resources are sub-allocated or assigned 24
  • 25.
    Customer Privacy • Publicdata – Includes portable addresses (inetnum objects), and other objects e.g. route objects – Public data: must be visible • Private data – Can include non-portable addresses (inetnum objects) – Members have the option to make private data visible • Customer assignments – Can be changed to be public data (public data is an optional choice)
  • 26.
    What can youdo? • Use the APNIC Whois Database to obtain network contact information • APNIC Whois may or may not show specific customer assignments for the addresses in question – But will show the ISP holding APNIC space • Contact the network responsible and also its ISP/upstream • Contact APNIC for help, advice, training or support • Community discussions can be raised in the APNIC conferences, mailing lists, etc.
  • 27.
  • 28.
    Steps we taketo ensure Whois accuracy • Member account opening – verification of corporate existence with corporate registries or regulators (where possible) • Membership renewal – once a year – email to corporate contact, with payment record – Internet resources revoked if account not paid or renewed • Transfer policies – encourage registration of resources – “value” of Internet resources encourage registration
  • 29.
    Whois Accuracy Project 29 Simplifyingcontact update process Assisting with IRT registration process Clearer information about PoC in IP address object Guidelines on using and updating information in whois Monthly cleanup program on referenced objects (12 months+) Easily report invalid contacts Improving database and information accuracy to provide better user experience
  • 30.
    MyAPNIC Improvements 30 Improving major featuresof MyAPNIC Authorized contact management Bulk Whois record management Reverse DNS management Route and ROA management MyAPNIC speed improvement – 24% faster response time Simplified whois updates
  • 31.
    Registration Data AccessProtocol 31 Standardizes the query format Standardizes the response format Commonly-used technologies Supports redirection Internationalization using UTF-8 RDAP Deployed in production 2015 Solves a number of limitations to WHOIS protocol www.apnic.net/rdap
  • 32.
    What if Whoisinfo is invalid? • Customer assignment information is the responsibility of ISPs – ISPs are responsible for updating their customer network registrations • Tools such as ‘traceroute’, ‘looking glass’ and RIS may be used to track the upstream provider if needed • Members (ISPs) are responsible for reporting changes to APNIC – Under formal membership agreement • Report invalid ISP contacts to APNIC – http://www.apnic.net/invalidcontact – APNIC will contact member and update registration details
  • 33.
  • 34.
    Internet Policies • Policieschange to the meet current needs • There is a system in place called the Policy Development Process – Anyone can participate – Anyone can propose a policy – All decisions & policies documented & freely available to anyone • Decisions made in the Policy SIG by consensus of those participating
  • 35.
    Whois data qualityimprovement 35 Community discussion APNIC 41 SIG Meeting SIG discussion on APNIC whois data quality improvement Mailing list Chairs send call for further community participation Secretariat Initiatives Improved online tools Continuous improvement of MyAPNIC online services Services outreach Staff work with individual Members to check whois What can be done to improve accuracy? Should operators be punished, or lose their resources? Have your say: www.apnic.net/policy-sig
  • 36.
    Next APNIC Conference 36 APNIC42 (with bdNOG 6), Dhaka, Bangladesh 29 Sep - 6 Oct 2016 conference.apnic.net/42
  • 37.
    APNIC Conferences in2017 • APRICOT 2017 / APNIC 43 – Ho Chi Minh City, Vietnam – 20 February to 3 March 2017 • APNIC 44 – Taichung, Taiwan – 7 to 14 September 2017 37
  • 38.
    Coming soon: APNICSurvey 2016 38 We want your views on APNIC! Survey opens July – more details soon
  • 39.