Email Forwarding Methods and Best Practices

Copyright © 2020 Mithi Software Technologies Pvt Ltd. All rights reserved.
Aditi Malaviya
Co-founder & Principal Solution Architect
Mithi Software Technologies.
Connect with Sunil
JAN 23 2020
03:00 PM – 04:00 PM IST
Learn: which of the 6
methods of email
forwarding is suitable and
secure for your requirement

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Aditi Malaviya
Co-founder & CTO
Mithi Software Technologies
Email Data Management in the
cloud- Simplified
Aditi started her career as a Research associate at CDAC. Working on building Finite element
Analysis and Computational Math for supercomputing applications. after graduation from
MIT. Aditi has lead the engineering team across 3 generations of our products. Previously
leading the service delivery of enterprise software version of our collaboration suite.
https://in.linkedin.com/in/aditi
-malaviya-7a846448

Applications of Mail forwarding
Archival
Vaultastic, third-party archival
solution
Backup
Single catchall
Monitoring
Big brother, Single catchall
Usability
Forwarding to an
alternate id
Workflow
Filters and forwarding
Business Continuity
Change in email id, Change in the
domain name, Change of guard
Mail flow
Forward to a separate host

Mail forwarding capability of SkyConnect
• Forward to archival systems into individual or a single vault (Personal
archive and compliance archive)
• Individual forwarding for incoming & outgoing mail
• Individual forwarding for only received mail
• Conditional forwarding for individual users
• Forward to alternate domains
• Forward to alternate hosts

Archival
Archival for individual users
Personal archive
Archive to a single id
Compliance archive

Backup
Backup
Individual forwarding for incoming & outgoing to a single catchall id on the
domain.

Monitoring
Individual forwarding for incoming & outgoing to a big brother internal id.
Monitoring

Usability
Forwarding for incoming & outgoing to an alias or alternate id.
Usability

Workflow
Conditional forwarding using filters.
Workflow

Rename domain
Forward to alternate domains.
Business Continuity
Rename user
Forward only received mail to a new id.
ex-user
Forward only received mail to a new id.

Poll
Which of the following use cases are implemented using forwarding
for your domains? (multi choice)
• Archival/Backup (catchall)
• Monitoring/Supervision (bigbrother)
• Workflow (conditional forwarding)
• Business Continuity (change of domain name, change of user ids, alias)
• Mail flow (forward to mail servers etc.)

Problems of improper mail forwarding configurations
Security
Mail loss, data leaks
Performance
Mail looping, unusable
mailboxes, delayed mail
delivery
Loss of reputation
IP blacklisting, domain
blacklisting
Cost overruns
Extra storage utilization, extra
bandwidth consumption,
Operational overheads
Time spending debugging
issues/tracing mail flow

Poll
Which of the following problems have been faced by you?
(multi choice)
• Security (mail loss, data leaks)
• Performance (mail looping, duplicate mail, delayed mail delivery)
• Loss of reputation (blacklisting of IPs)
• Cost overruns (extra storage / bandwidth consumption)
• Operational Overheads (tracing mail flows, cleaning mailboxes)

How to configure
Admin Panel
• Personal Archiving
to Vaultastic

How to configure
Admin Panel
• Individual forwarding
for incoming and
outgoing mail to an id
on same domain

How to configure
Admin Panel
• Individual forwarding
for received mail to
an id on the same
domain

How to configure
All other forwarding cases with the help of Mithi support team
Why all are not exposed
in Admin Panel:
Other options of forwarding
are not exposed in the
Admin Panel to allow a
review of the setting to
avoid the problems caused
due to improper setting

How to configure
• Update the routing
• Allow the mail flow
• Review the rate controls
What will Mithi do when a ticket is raised:

Review
Archival
Vaultastic, third-party archival
solution
Backup
Single catchall
Monitoring
Big brother, Single catchall
Usability
Forwarding to an
alternate id
Workflow
Filters and forwarding
Business Continuity
Change in email id, Change in the
domain name, Change of guard
Mail flow
Forward to a separate host

Vaultastic as an alternative to the forwarding for
Backup, Monitoring and Business Continuity for
ex-employees
EDiscoverySmaller mailboxes
Upload to Ideolve
Easier search
Export

BUILDING BLOCKS FOR
OUR SOLUTIONS
vaultastic .mithi.com
Secure Email
Archiving Solutions
for Compliance,
Ediscovery & Backup
Automation
Skyconnect.mithi.com
Secure, Dependable,
Scalable Email for
Business
Communications
ideolve.mithi.com
Uncomplicate your
Team Collaboration.
Get more done.
Guaranteed Email
Security & Disaster
Recovery for
Uninterrupted
Business.
Clrstream.mithi.com Legacyflo.mithi.com
Email Data
Migration made
easy. Automatic,
Reliable, Handsfree

Trust & compliance support
Well
architected
for
Regular
Independent
Security &
VAPT audits

Availability
ONLINE
Over 50 active resellers
DISTRIBUTORS SYSTEM INTEGRATORS

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