During Christmas week, stress levels increase dramatically for Team Members and Guests. Managers and Shift Leaders should display understanding to reinforce ServPoints and show confidence in their team.
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W.H.Bender Quote 42
1. During Christmas week, stress levels increase
dramatically for Team Members and Guests.
Managers and Shift Leaders should display
understanding to reinforce ServPoints
(Service) and show confidence in their team.
William H. Bender, FCSI
Founder
W.H. Bender & Associates