A structured Pre-Shift Briefing shared with the Back-of-House team is as vital as a PSB to the Front-of-House team. It’s a pivotal time to communicate, motivate, and build your team. This management practice improves performance for all food service segments. Be ProActive in executing and leading your flawless shift.

1. A structured Pre-Shift Briefing shared with the
Back-of-House team is as vital as a PSB to the
Front-of-House team.
It’s a pivotal time to communicate, motivate,
and build your team. This management
practice improves performance in all
food service segments.
Be ProActive in executing and leading
your flawless shift.
William H. Bender, FCSI
Founder
W.H. Bender & Associates