2015 ROTARY INTERNATIONAL CONVENTION
What We’ve Learned:
Highlights of Recent Research and Survey Results
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INTRODUCTIONS
INTRODUCTIONS
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• Brad Howard
• Joe Brownlee
• James Robinson
• Peter Kyle
PANELISTS
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• Learn about research being conducted by
Rotary
• Learn how Rotary is using research to
guide strategic decision making
• Learn what you can do to support Rotary’s
research and data collection
• Learn how you can use Rotary’s research
TODAY’S OBJECTIVES
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WHY RESEARCH MATTERS
WHY RESEARCH MATTERS
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• Not just “for research’s sake”
• Research allows us to…
– Learn
– Understand
– Trend
– Improve
– Innovate
WHY WE CONTINUE TO DO RESEARCH
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THE SCOPE OF ROTARY’S RESEARCH
THE SCOPE OF ROTARY’S
RESEARCH
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• Rotarian satisfaction
• Communications and publications
• Online tools and resources
• Grants and programs
• Membership
• Events
WHAT WE STUDIED
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• 62 surveys
• 21 forms
• 30+ focus groups
• 110,000+ respondents
THE SCOPE OF ROTARY’S RESEARCH
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RI STRATEGIC PLAN MEASURES
RI STRATEGIC MEASURES
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MEASURING THE RI STRATEGIC PLAN
Stronger, more
effective clubs
Greater
impact
Greater visibility
and influence
Increased financial
sustainability and
operational effectiveness
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OUR STRATEGIC GOALS
Support and strengthen clubs
Focus and increase
humanitarian service
Enhance public image and
awareness
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• Support and Strengthen Clubs
– Number of new e-clubs, satellite clubs, Rotaract
clubs, and Interact clubs
– Membership Diversity Index
• Focus and Increase Humanitarian Service
– Total Wild Poliovirus cases
– Service Projects Engagement Index
– Youth and Young Leaders Index
• Enhance Public Image and Awareness
– Membership Communications Health Index
WHAT TYPES OF THINGS ARE WE MEASURING?
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20 measures 14 indexes
WHAT ARE WE MEASURING TO DETERMINE THE SUCCESS OF THE PLAN?
% of clubs giving to TRF 69%
# of activities completed as part of district
grants 9,210
# of categories represented by district
grant activities, including by area of focus 8
% of clubs participating in district grants 22%
Number of new e-clubs, satellite clubs,
Rotaract & Interact clubs 1,685
% of clubs with strategic plans 45%
% of districts with strategic plan 47%
# of clubs adopting Rotary Club Central 14,704
# of Rotarians in leadership development
programs or activities 23,365
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• Surveys and data analysis from:
– Rotary Club Central
– Membership
– Grants
– Rotary Programs
– Financials
– Communications
• Reports provided to the Board and
Trustees twice a year
HOW ARE WE TRACKING THE INFORMATION?
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• We’re just beginning to paint the picture
• We still have a lot of data to collect
• Measures and indexes will guide strategic
decisions for the organization
WHAT IT MEANS FOR YOUR CLUB AND DISTRICT (OR YOUR FAVORITE PROGRAM)
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PRODUCT ADOPTION
PRODUCT ADOPTION
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Purpose of Product Adoption Research
1. Identify Barriers to Product Adoption
2. Evaluate Effectiveness
3. Determine Impact
PURPOSE
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Rotary.org / My Rotary
Rotary Club Central
Brand Center
Grant Application Tool
Showcase
Idea Platform (Rotary Ideas)
Community (Discussion Groups)
Learn (Learning Center)
Events
RECENTLY LAUNCHED ONLINE TOOLS
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Have you used Rotary.org since 26 August 2013?
ROTARY.org USE
77% 23%
Yes No
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KEY INSIGHTS – Framework for Understanding Results
Pre-
Existing
Barriers
Ease of
Use
Preferred
Activity
(Value &
Need)
Awareness &
Communications
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How easy is it to Rotary.org?
EASE OF USE
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The majority of respondents prefer to accomplish
the following tasks on Rotary.org
AWARENESS AND COMMUNICATIONS
Task Rotary.org
Download Rotary logos & templates 75%
View contributions or recognition points 68%
Learn about Rotary programs 65%
Donate to The Rotary Foundation 60%
Find training resources 58%
Access resources for performing Rotarian duties 56%
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Biggest challenge to using Rotary.org
PREFERRED ACTIVITIES
Website Challenges % of Comments
Finding what you need 37%
Awareness of what’s on the site 23%
Ease of use 21%
Training 13%
“How to” instructions 11%
Errors / bugs 10%
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Of the issues you identified, Rotary’s top areas for improvement?
PRIORITIES
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• Represents one of the largest attempts to
understand Rotarian preferences
• Used to inform decisions about technology
and resources
WHY ARE THESE RESULTS IMPORTANT?
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ALUMNI RESEARCH
ALUMNI RESEARCH
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Age Group
% of
respondents
26-29 9%
30-35 31%
36-39 15%
40-49 21%
WHAT THE RESEARCH SAYS – ALUMNI RESPONDENT DEMOGRAPHICS
36%
46%
18%
Gender of Respondents
Men
Women
Did not
answer
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• Alumni have:
– Shown interest in the benefits of Rotary
• Connecting with diverse professionals – 59%
• Expanding leadership and professional skills –
62%
• Participating in international service projects –
58%
– Expressed desire to join a Rotary club (54%)
WHAT THE RESEARCH SAYS – INTEREST IN JOINING ROTARY
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• Alumni have:
– Previously donated to Rotary (72%)
– Remained highly involved in volunteering
– Report favorable opinions of their last Rotary
volunteering experience (85%)
WHAT THE RESEARCH SAYS – INTEREST IN ROTARY’S CAUSES
#ricon15
• Join leaders
– Connect alumni with a Rotary club that meets their needs
– Create and maintain an alumni association
• Exchange ideas
– Make alumni aware that they’re eligible to join Rotary Action
Groups
– Include alumni on your club and district mailing lists and on
social media
– Invite alumni to mentor current scholars and program
participants
• Take action
– Include alumni in your next project
– Encourage alumni to contribute support to Rotary’s network
– Alumni make skilled vocational training team participants
RESULTS OF THE RESEARCH – ENGAGEMENT STRATEGIES FOR ALUMNI
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WHAT’S NEXT
WHAT’S NEXT
#ricon15
• Currently in process
– Rotarian satisfaction
– Rotary Peace Centers alumni
– Polio legacy research
• Planned for 2015-16
– Polio research and planning
– Grant model evaluation
– Rotary’s Total Value
– Membership research
MORE EVALUATION
#ricon15
• Use Rotary Club Central to track goals
• Update your myRotary profile
• Participate in Rotary’s surveys and focus
groups
• Share results of Rotary research with your
club and district
• Conduct your own research!
WHAT YOU CAN DO TO SUPPORT RESEARCH
#ricon15
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QUESTIONS AND DISCUSSION
QUESTIONS AND DISCUSSION

What We’ve Learned: Highlights of Recent Research and Survey Results

  • 1.
    2015 ROTARY INTERNATIONALCONVENTION What We’ve Learned: Highlights of Recent Research and Survey Results
  • 2.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE INTRODUCTIONS INTRODUCTIONS
  • 3.
    #ricon15 • Brad Howard •Joe Brownlee • James Robinson • Peter Kyle PANELISTS
  • 4.
    #ricon15 • Learn aboutresearch being conducted by Rotary • Learn how Rotary is using research to guide strategic decision making • Learn what you can do to support Rotary’s research and data collection • Learn how you can use Rotary’s research TODAY’S OBJECTIVES
  • 5.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE WHY RESEARCH MATTERS WHY RESEARCH MATTERS
  • 6.
    #ricon15 • Not just“for research’s sake” • Research allows us to… – Learn – Understand – Trend – Improve – Innovate WHY WE CONTINUE TO DO RESEARCH
  • 7.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE THE SCOPE OF ROTARY’S RESEARCH THE SCOPE OF ROTARY’S RESEARCH
  • 8.
    #ricon15 • Rotarian satisfaction •Communications and publications • Online tools and resources • Grants and programs • Membership • Events WHAT WE STUDIED
  • 9.
    #ricon15 • 62 surveys •21 forms • 30+ focus groups • 110,000+ respondents THE SCOPE OF ROTARY’S RESEARCH
  • 10.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE RI STRATEGIC PLAN MEASURES RI STRATEGIC MEASURES
  • 11.
    #ricon15 MEASURING THE RISTRATEGIC PLAN Stronger, more effective clubs Greater impact Greater visibility and influence Increased financial sustainability and operational effectiveness
  • 12.
    #ricon15 OUR STRATEGIC GOALS Supportand strengthen clubs Focus and increase humanitarian service Enhance public image and awareness
  • 13.
    #ricon15 • Support andStrengthen Clubs – Number of new e-clubs, satellite clubs, Rotaract clubs, and Interact clubs – Membership Diversity Index • Focus and Increase Humanitarian Service – Total Wild Poliovirus cases – Service Projects Engagement Index – Youth and Young Leaders Index • Enhance Public Image and Awareness – Membership Communications Health Index WHAT TYPES OF THINGS ARE WE MEASURING?
  • 14.
    #ricon15 20 measures 14indexes WHAT ARE WE MEASURING TO DETERMINE THE SUCCESS OF THE PLAN? % of clubs giving to TRF 69% # of activities completed as part of district grants 9,210 # of categories represented by district grant activities, including by area of focus 8 % of clubs participating in district grants 22% Number of new e-clubs, satellite clubs, Rotaract & Interact clubs 1,685 % of clubs with strategic plans 45% % of districts with strategic plan 47% # of clubs adopting Rotary Club Central 14,704 # of Rotarians in leadership development programs or activities 23,365
  • 15.
    #ricon15 • Surveys anddata analysis from: – Rotary Club Central – Membership – Grants – Rotary Programs – Financials – Communications • Reports provided to the Board and Trustees twice a year HOW ARE WE TRACKING THE INFORMATION?
  • 16.
    #ricon15 • We’re justbeginning to paint the picture • We still have a lot of data to collect • Measures and indexes will guide strategic decisions for the organization WHAT IT MEANS FOR YOUR CLUB AND DISTRICT (OR YOUR FAVORITE PROGRAM)
  • 17.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE PRODUCT ADOPTION PRODUCT ADOPTION
  • 18.
    #ricon15 Purpose of ProductAdoption Research 1. Identify Barriers to Product Adoption 2. Evaluate Effectiveness 3. Determine Impact PURPOSE
  • 19.
    #ricon15 Rotary.org / MyRotary Rotary Club Central Brand Center Grant Application Tool Showcase Idea Platform (Rotary Ideas) Community (Discussion Groups) Learn (Learning Center) Events RECENTLY LAUNCHED ONLINE TOOLS
  • 20.
    #ricon15 Have you usedRotary.org since 26 August 2013? ROTARY.org USE 77% 23% Yes No
  • 21.
    #ricon15 KEY INSIGHTS –Framework for Understanding Results Pre- Existing Barriers Ease of Use Preferred Activity (Value & Need) Awareness & Communications
  • 22.
    #ricon15 How easy isit to Rotary.org? EASE OF USE
  • 23.
    #ricon15 The majority ofrespondents prefer to accomplish the following tasks on Rotary.org AWARENESS AND COMMUNICATIONS Task Rotary.org Download Rotary logos & templates 75% View contributions or recognition points 68% Learn about Rotary programs 65% Donate to The Rotary Foundation 60% Find training resources 58% Access resources for performing Rotarian duties 56%
  • 24.
    #ricon15 Biggest challenge tousing Rotary.org PREFERRED ACTIVITIES Website Challenges % of Comments Finding what you need 37% Awareness of what’s on the site 23% Ease of use 21% Training 13% “How to” instructions 11% Errors / bugs 10%
  • 25.
    #ricon15 Of the issuesyou identified, Rotary’s top areas for improvement? PRIORITIES
  • 26.
    #ricon15 • Represents oneof the largest attempts to understand Rotarian preferences • Used to inform decisions about technology and resources WHY ARE THESE RESULTS IMPORTANT?
  • 27.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE ALUMNI RESEARCH ALUMNI RESEARCH
  • 28.
    #ricon15 Age Group % of respondents 26-299% 30-35 31% 36-39 15% 40-49 21% WHAT THE RESEARCH SAYS – ALUMNI RESPONDENT DEMOGRAPHICS 36% 46% 18% Gender of Respondents Men Women Did not answer
  • 29.
    #ricon15 • Alumni have: –Shown interest in the benefits of Rotary • Connecting with diverse professionals – 59% • Expanding leadership and professional skills – 62% • Participating in international service projects – 58% – Expressed desire to join a Rotary club (54%) WHAT THE RESEARCH SAYS – INTEREST IN JOINING ROTARY
  • 30.
    #ricon15 • Alumni have: –Previously donated to Rotary (72%) – Remained highly involved in volunteering – Report favorable opinions of their last Rotary volunteering experience (85%) WHAT THE RESEARCH SAYS – INTEREST IN ROTARY’S CAUSES
  • 31.
    #ricon15 • Join leaders –Connect alumni with a Rotary club that meets their needs – Create and maintain an alumni association • Exchange ideas – Make alumni aware that they’re eligible to join Rotary Action Groups – Include alumni on your club and district mailing lists and on social media – Invite alumni to mentor current scholars and program participants • Take action – Include alumni in your next project – Encourage alumni to contribute support to Rotary’s network – Alumni make skilled vocational training team participants RESULTS OF THE RESEARCH – ENGAGEMENT STRATEGIES FOR ALUMNI
  • 32.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE WHAT’S NEXT WHAT’S NEXT
  • 33.
    #ricon15 • Currently inprocess – Rotarian satisfaction – Rotary Peace Centers alumni – Polio legacy research • Planned for 2015-16 – Polio research and planning – Grant model evaluation – Rotary’s Total Value – Membership research MORE EVALUATION
  • 34.
    #ricon15 • Use RotaryClub Central to track goals • Update your myRotary profile • Participate in Rotary’s surveys and focus groups • Share results of Rotary research with your club and district • Conduct your own research! WHAT YOU CAN DO TO SUPPORT RESEARCH
  • 35.
    #ricon15 CLICK TO EDITMASTER TITLE STYLE QUESTIONS AND DISCUSSION QUESTIONS AND DISCUSSION