What We Forget When We Are So Damn Smart

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The document contains brief reminders and tips for product development teams on topics such as valuing user insights over answers, avoiding "tribal knowledge," iterating quickly, and focusing on agile principles rather than practices. It emphasizes that information becomes outdated rapidly and teams should avoid set ways of thinking in favor of continuous learning and improvement. The document is copyrighted material from Casey Flinn Consulting.

Technology

WHAT WE FORGET
WHEN WE ARE SO
DAMN SMART
Friendly Reminders
for Products
People
Copyright 2018 Casey Flinn Consulting, LLC1

TRIBAL KNOWLEDGE IS EVIL
Copyright 2018 Casey Flinn Consulting, LLC3

HOW TO ITERATE
Copyright 2018 Casey Flinn Consulting, LLC4

IT’S A BACKLOG, NOT A WAY-
BACK LOG…
Copyright 2018 Casey Flinn Consulting, LLC5

INFORMATION HAS A HALF-LIFE
Copyright 2018 Casey Flinn Consulting, LLC6

AGILE ISNT THE STUFF, IT’S
THE PRINCIPLES
Copyright 2018 Casey Flinn Consulting, LLC7

USERS DON’T GIVE US ANSWERS,
THEY GIVE US INSIGHTS
Copyright 2018 Casey Flinn Consulting, LLC8

AND NOW, WE ARE SMART AGAIN
:)
Copyright 2018 Casey Flinn Consulting, LLC9

Copyright 2018 Casey Flinn Consulting, LLC11
Casey Flinn
Products Leader & Products Coach |
https://www.linkedin.com/in/caseyflinn
THANKS!

Copyright 2018 Casey Flinn Consulting, LLC12

IT ALL COMES BACK TO THE
AGILE MANIFESTO
Copyright 2018 Casey Flinn Consulting, LLC13

IT’S A “BACKLOG” NOT A
“WAYBACK-LOG”
Copyright 2018 Casey Flinn Consulting, LLC14

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