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WHAT THE WEST WING
CAN TEACH US ABOUT BUILDING PRODUCTS
AJ MORRIS
@ajmorris
BUILDING
PRODUCTS
@ajmorris
IDEATION / VISION
@ajmorris
VALUE PROPOSITION
@ajmorris
“People think focus means saying yes to the thing you’ve
got to focus on. But that’s not what it means at all. It
means saying no to the hundred other good ideas that are
out there. You have to pick carefully. I’m actually as
proud of the things we haven’t done as the things I have
done. Innovation is saying no to 1,000 things.”
— Steve Jobs
@ajmorris
WHAT IS A VALUE PROPOSITION?
> Headline
> Sub-headline or 2-3 sentence paragraph
> 3 bullet points
> Visual
@ajmorris
EXAMPLES OF GOOD VALUE PROPOSITION
@ajmorris
MVP OR
MINIMUM VIABLE
PRODUCT@ajmorris
What could we make at a minimum
to get our product functions to
prove it is a solution to a
problem?
@ajmorris
UNSPLASH MVP
@ajmorris
UNSPLASH MVP
@ajmorris
UNSPLASH MVP
> Took them 3 hours to build.
> They used Tumblr for free and a $20 theme.
> Hired a local photographer to take 10 high-resolution
photos
> Uploaded them for people to use for free.
@ajmorris
KNOWING WHAT
TO BUILD
@ajmorris
KNOWING WHAT TO BUILD
> Start with a single, simple product.
> Keep iterating, while constantly solving bigger
problems.
> Constantly communicate the vision of the Grand
Problem that will be solved.
@ajmorris
PRODUCT
MARKET
FIT@ajmorris
“Product-Market fit means being in
a good market with a product
that can satisfy that market.”
— Marc Andreessen
@ajmorris
CUSTOMER
FEEDBACK@ajmorris
CUSTOMER FEEDBACK
Here are 5 ways I get customer feedback.
* Surveys
* Feedback boxes
* Reaching out directly
* User activity
* Usability Tests
@ajmorris
CUSTOMER FEEDBACK
SURVEYS@ajmorris
@ajmorris
@ajmorris
CUSTOMER FEEDBACK
FEEDBACK BOXES
@ajmorris
@ajmorris
CUSTOMER FEEDBACK
REACH OUT DIRECTLY
@ajmorris
CUSTOMER FEEDBACK
USER ACTIVITY FROM
YOUR ANALYTICS
@ajmorris
WHAT’S THE BIG DEAL THOUGH?
WHY IS THIS USEFUL?
@ajmorris
CUSTOMER FEEDBACK
USABILITY TESTS
@ajmorris
@ajmorris
CUSTOMER FEEDBACK
USABILITY TESTS
@ajmorris
“WHAT’S NEXT.”
@ajmorris
AJ MORRIS
PRODUCT MANAGER
@ajmorris
@ajmorris

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What The West Wing Can Teach Us About Building Products