1. What Makes a Leader?
Daniel Goleman
By Yahya Abdulqader
June 4th , 2015

2. Summary
• Good-old-fashioned IQ and technical ability are important factors of
creating leaders.
• But, emotional intelligence is more important.
• There are five main components of emotional intelligence.

3. Conceptual Thoughts
• The five main components of emotional intelligence are:
self-
awareness
empathy
self-
regulation
motivation
social
skills

4. Conceptual Thoughts
• 1. Self-awareness is the deep knowledge of your needs, personal
capabilities, strengths, and weaknesses.

5. Conceptual Thoughts
• 2. Self-regulation is controlling your feelings.

6. Conceptual Thoughts
• 3. Motivation is seeking outstanding results beyond expectations.

7. Conceptual Thoughts
• 4. Empathy is the ability to consider employees’ feelings along with
other factors when making crucial decisions.

8. Conceptual Thoughts
• 5. Social Skills is “proficiency in managing relationships and building
networks.” This skill is considered the key leadership capability in
most companies.

9. Critical Personal Analysis
• The article is an important reference in this regard.
• Can emotional intelligence be learned?