Uploaded byDR. RHEA SANTILLAN
What is Values and Attitudes?
This document discusses values and attitudes in the workplace. It defines values as stable beliefs that guide behavior and decision-making. There are two types of values: terminal values related to goals and instrumental values related to preferred ways of behaving. Attitudes are less stable evaluations of people, objects or ideas that influence behavior and consist of cognitive, affective and behavioral components. Values and attitudes are shaped by personality, work situations, social influences and determine work motivation and behaviors. Understanding employee values and attitudes can provide insight into perceptions, decision-making and how to effectively communicate organizational values.
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What is Values and Attitudes?
- 1. What is Values and Attitudes? Presented by: DRRHEA FISER,RPsy,RPm,CSIOP,LPT
- 2. 30.01.2010/ Reshmi Pillai/OB VALUES and ATTITUDES
- 3. Chapter 2 3 VALUES ATTITUDES Personality Ability Motivation Perception Learning Behavior KeyVariables Affecting Behavior
- 4. 30.01.2010/ Reshmi Pillai/OB Definition: VALUES
- 5. 30.01.2010/ Reshmi Pillai/OB Chapter 2 5 Types of Values Terminal Values Instrumental Values
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- 10. 30.01.2010/ Reshmi Pillai/OB Dominant Work Values in Today’s Workforce
- 11. 30.01.2010/ Reshmi Pillai/OB Why is knowing values of employees is important: • Foundation to know employees’ attitudes and motivation • Affect employees’ perception and decision making
- 12. 30.01.2010/ Reshmi Pillai/OB Hofstede’s Framework for Assessing values across cultures
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- 17. 30.01.2010/ Reshmi Pillai/OB Following up with values in an organization 1. Communicate the Values Constantly 2. Enroll New Folk. 3. Revisit and Refresh the Values. 4. Confront Contradictory Behaviour. 5. Periodically Check out with Feedback.
- 18. 30.01.2010/ Reshmi Pillai/OB ATTITUDE
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- 20. 30.01.2010/ Reshmi Pillai/OB Chapter 2 20 Cognitive Component Attitude Affective Component Behavioral Component
- 21. 30.01.2010/ Reshmi Pillai/OB Personality The enduring ways a person has of feeling, thinking and behaving Work situation The work itself Coworkers, supervisors and subordinates Physical working conditions Working hours, pay and job security Attitudes to work The collection of feelings, beliefs and predispositions to behave in one’s job or organisation Social influence Coworkers Groups Culture Values Intrinsic work values Extrinsic work values Determinants of Work attitudes
- 22. 30.01.2010/ Reshmi Pillai/OB Why Might Attitudes Matter at Work? Because attitudes to work and/or employing organisation might affect: • Whether a person seeks a new job • How co-operative they are with others at work • Whether they present a positive image of the organisation to clients or customers • How they react to change • How hard they work (motivation) • Their psychological or physical health
- 23. 30.01.2010/ Reshmi Pillai/OB Attitudes: Organizational Effects
- 24. 30.01.2010/ Reshmi Pillai/OB The Theory of Cognitive Dissonance
- 25. • Explains thelinkage between attitudes and behavior. • Refers to any incompatibility that an individual might perceive between two or more of his/ her attitudes. • The individual attempts to reduce the dissonance/ inconsistency of the balance between attitudes. • Thus seeking a state where there is minimum dissonance.
- 26. 30.01.2010/ Reshmi Pillai/OB Work Values vs. Attitudes. Values Nature of work itself Stable over a long time Determines choice of a job, career, happiness with a job, etc. Attitudes Current job or organization Moderately stable Determines absenteeism, turnover, organizational citizenship behaviors.
- 27. Thank You! DR RHEAFISER,Rpsy,RPm,CSIOP rheasantillan@live.com