Social Customer Care, CX & Competitive DifferentiationBrandwatch
Brandwatch's VP of agency development, Jim Reynolds and iCrossing's social engagement manager, Megan Roth, discuss how the emergence of social media is influencing customer service, including:
Social customer service’s impact on real-time support
The increasing importance of omni-channel customer service
How iCrossing uses Brandwatch as a triage system for their clients
Customer Service & CRM on digital media now is a necessity. Social media now one of the most suitable channel to do so. What is strategy for utilize Social media for customer satisfaction? Social Customer Care is one of the answer.
A comprehensive over view of how customer service, PR and marketing professionals can use incorporate social media into their customer care or over all marketing communications mix.
analizzare ascoltando i social gli utenti intorno a te. Scoprire come la colalborazione e la parte social dei servizi digitali può essere sfruttata per ottimizzare, migliorare, far crescere il proprio business
Social Customer Care, CX & Competitive DifferentiationBrandwatch
Brandwatch's VP of agency development, Jim Reynolds and iCrossing's social engagement manager, Megan Roth, discuss how the emergence of social media is influencing customer service, including:
Social customer service’s impact on real-time support
The increasing importance of omni-channel customer service
How iCrossing uses Brandwatch as a triage system for their clients
Customer Service & CRM on digital media now is a necessity. Social media now one of the most suitable channel to do so. What is strategy for utilize Social media for customer satisfaction? Social Customer Care is one of the answer.
A comprehensive over view of how customer service, PR and marketing professionals can use incorporate social media into their customer care or over all marketing communications mix.
analizzare ascoltando i social gli utenti intorno a te. Scoprire come la colalborazione e la parte social dei servizi digitali può essere sfruttata per ottimizzare, migliorare, far crescere il proprio business
Social Customer Care Manifesto #MySocialCarePaolo Ratto
Manifesto collaborativo per un Social Care sensato ed efficace.
Per dire la tua: http://paoloratto.blogspot.it/2013/02/social-customer-care.html o #MySocialCare su Twitter
Social Caring (R)evolution: progettare una gestione ufficiale di un social cu...Me-Source S.r.l./Blogmeter
Designing social media customer care: Cristina Mollis, Ceo of Nuvò, and Giorgio Gerardi, Head of Customer Experience & Operations of PosteMobile analyze the process and take the example of PosteMobile
Uber launched Uber Events where event organizers can buy Uber credit and give it to their attendees. But is that enough? How about finding the right users to spend their credit? How about giving extra incentives to attract attendees? This presentation talks about improving Uber Events.
Five years seems like a good milestone to reflect on the impact social media has had on how brands respond to and engage their customers to deliver customer care. Guy Stephens asked some of the leading thinkers on the topic to offer their perspective on what's transpired and what frontiers are still to explore.
Social Customer Care Manifesto #MySocialCarePaolo Ratto
Manifesto collaborativo per un Social Care sensato ed efficace.
Per dire la tua: http://paoloratto.blogspot.it/2013/02/social-customer-care.html o #MySocialCare su Twitter
Social Caring (R)evolution: progettare una gestione ufficiale di un social cu...Me-Source S.r.l./Blogmeter
Designing social media customer care: Cristina Mollis, Ceo of Nuvò, and Giorgio Gerardi, Head of Customer Experience & Operations of PosteMobile analyze the process and take the example of PosteMobile
Uber launched Uber Events where event organizers can buy Uber credit and give it to their attendees. But is that enough? How about finding the right users to spend their credit? How about giving extra incentives to attract attendees? This presentation talks about improving Uber Events.
Five years seems like a good milestone to reflect on the impact social media has had on how brands respond to and engage their customers to deliver customer care. Guy Stephens asked some of the leading thinkers on the topic to offer their perspective on what's transpired and what frontiers are still to explore.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The Art Pastor's Guide to Sabbath | Steve ThomasonSteve Thomason
What is the purpose of the Sabbath Law in the Torah. It is interesting to compare how the context of the law shifts from Exodus to Deuteronomy. Who gets to rest, and why?
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
1. What is social media?
Social media is the collection of web-based
technologies that are used to facilitate social
interaction on the internet.
2.
3. Social Media Myths
Everyone is doing it.
Everyone is on (insert social media), so why aren’t
you?
Social Media is great for broadcasting!
Social Media can’t be measured and has no ROI
Social Media will make other marketing channels
obsolete
