SlideShare a Scribd company logo
1 of 8
Download to read offline
Claire Lustig Rochet
Bernard Tollec
The XXI century approach
for transforming
organisations
Appreciative
Inquiry
English version
We have reached the end of « problem
solving » as an approach capable of
inspiring, mobilizing, and accompanying
change in organisations.
Developing organisations in the future will be
done through approaches valuing talents and
forces, and accelerating collective learning
from all the stakeholders.
The beginning of the story (1-3)
The specifics of AI (4-12)
The key principles (13-19)
How to operate: the 5D (20-27)
Appreciative Questioning (28)
Concrete Examples (29-39)
Resources (40-65)
If you want to start (66-73)
5 D
the beginning of the story
It all starts in the US in Cleveland in the early 80’s
5 D
1986
1980
First	
  presentation	
  	
  of	
  	
  Cooperrider	
  ’s	
  work	
  on	
  
Appreciative	
  Inquiry.	
  His	
  work	
  is	
  first	
  not	
  well	
  
received.
A bit of history
In 1980 an Organizational Development student at Case Western University in Cleveland, David Cooperrider starts a PhD research on the Cleveland
Clinic, an 8000 people well known body in the health care industry. His aim is to « explore, describe and propose an action oriented approach to
organizational inquiry which is uniquely intended for the study and enhancement of organizational innovation » .Working over 5 years with several
teams in the clinic, all levels of management, and functional roles in the organisation, He progressively creates an approach aimed at developing an
« egalitarian organisation ». This work has initiated a vast movement worldwide in various contexts : public sector, private businesses, non -profit,
education, religious organisations, consulting, personal development, coaching …
	
  Start	
  of	
  Cleveland	
  Clinic	
  project	
  	
  	
  	
  
A young student, David
Cooperrider starts work on an
Organizational Development
project
Cooperrider	
  finishes	
  his	
  PhD	
  
dissertation	
  on	
  Appreciative	
  
Inquiry,	
  giving	
  birth	
  to	
  a	
  new	
  OD	
  
approach	
  
The book « Appreciative Management &
Leadership ». is published. One of the most
powerful chapters : « Positive Image - Positive
Action »
1990
1984
1
If you wish to go further
You may download this entire ebook and watch the video « Appreciative
Inquiry : a positive in organisation and leadership transformation »
2
Thank you !
Bernard Tollec
www.involve-consulting.com
web TV Involve-Consulting
www.appreciative-inquiry.fr
btollec@involve-consulting.com
Claire Lustig Rochet
www.appreciativetransitions.com/
www.appreciative-inquiry.fr
clr.conseils@icloud.com
What is Appreciative inquiry (ebook to download)

More Related Content

Recently uploaded

原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样
原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样
原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样rtgdfgss
 
Dehradun🌹Vip ℂall Girls ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...
Dehradun🌹Vip ℂall Girls  ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...Dehradun🌹Vip ℂall Girls  ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...
Dehradun🌹Vip ℂall Girls ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...Mumbai Escorts
 
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...kamrulShuva
 
Leading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateLeading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateVICTOR MAESTRE RAMIREZ
 
Management 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxManagement 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxssuserf63bd7
 
UX in an Agile World - Scrum Gathering
UX in an Agile World -   Scrum GatheringUX in an Agile World -   Scrum Gathering
UX in an Agile World - Scrum GatheringKaizenko
 
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdf
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdfUniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdf
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdfEnterprise Wired
 
DrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project ManagementDrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project ManagementNorah Medlin
 
Mastering Compassion: A Heavenly Perspective on Leadership
Mastering Compassion: A Heavenly Perspective on LeadershipMastering Compassion: A Heavenly Perspective on Leadership
Mastering Compassion: A Heavenly Perspective on LeadershipbluetroyvictorVinay
 
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfMastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfEnterprise Wired
 
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfTEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfmarcuskenyatta275
 
Team Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceTeam Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceGDSC PJATK
 

Recently uploaded (12)

原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样
原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样
原版定制(UBC毕业证书)加拿大英属哥伦比亚大学毕业证原件一模一样
 
Dehradun🌹Vip ℂall Girls ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...
Dehradun🌹Vip ℂall Girls  ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...Dehradun🌹Vip ℂall Girls  ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...
Dehradun🌹Vip ℂall Girls ❤Heer 931579xxxx💟 Full Trusted ℂALL GIRLS IN Dehradu...
 
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
 
Leading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateLeading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor Certificate
 
Management 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxManagement 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docx
 
UX in an Agile World - Scrum Gathering
UX in an Agile World -   Scrum GatheringUX in an Agile World -   Scrum Gathering
UX in an Agile World - Scrum Gathering
 
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdf
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdfUniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdf
Uniting Efficiency and Quality_ The Synergy of Lean Management and Six Sigma.pdf
 
DrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project ManagementDrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project Management
 
Mastering Compassion: A Heavenly Perspective on Leadership
Mastering Compassion: A Heavenly Perspective on LeadershipMastering Compassion: A Heavenly Perspective on Leadership
Mastering Compassion: A Heavenly Perspective on Leadership
 
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfMastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
 
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfTEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
 
Team Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceTeam Dynamics: A Journey to Excellence
Team Dynamics: A Journey to Excellence
 

Featured

How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at WorkGetSmarter
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationErica Santiago
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming LanguageSimplilearn
 

Featured (20)

How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy Presentation
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming Language
 

What is Appreciative inquiry (ebook to download)

  • 1. Claire Lustig Rochet Bernard Tollec The XXI century approach for transforming organisations Appreciative Inquiry English version
  • 2. We have reached the end of « problem solving » as an approach capable of inspiring, mobilizing, and accompanying change in organisations. Developing organisations in the future will be done through approaches valuing talents and forces, and accelerating collective learning from all the stakeholders.
  • 3. The beginning of the story (1-3) The specifics of AI (4-12) The key principles (13-19) How to operate: the 5D (20-27) Appreciative Questioning (28) Concrete Examples (29-39) Resources (40-65) If you want to start (66-73) 5 D
  • 4. the beginning of the story It all starts in the US in Cleveland in the early 80’s 5 D
  • 5. 1986 1980 First  presentation    of    Cooperrider  ’s  work  on   Appreciative  Inquiry.  His  work  is  first  not  well   received. A bit of history In 1980 an Organizational Development student at Case Western University in Cleveland, David Cooperrider starts a PhD research on the Cleveland Clinic, an 8000 people well known body in the health care industry. His aim is to « explore, describe and propose an action oriented approach to organizational inquiry which is uniquely intended for the study and enhancement of organizational innovation » .Working over 5 years with several teams in the clinic, all levels of management, and functional roles in the organisation, He progressively creates an approach aimed at developing an « egalitarian organisation ». This work has initiated a vast movement worldwide in various contexts : public sector, private businesses, non -profit, education, religious organisations, consulting, personal development, coaching …  Start  of  Cleveland  Clinic  project         A young student, David Cooperrider starts work on an Organizational Development project Cooperrider  finishes  his  PhD   dissertation  on  Appreciative   Inquiry,  giving  birth  to  a  new  OD   approach   The book « Appreciative Management & Leadership ». is published. One of the most powerful chapters : « Positive Image - Positive Action » 1990 1984 1
  • 6. If you wish to go further You may download this entire ebook and watch the video « Appreciative Inquiry : a positive in organisation and leadership transformation » 2
  • 7. Thank you ! Bernard Tollec www.involve-consulting.com web TV Involve-Consulting www.appreciative-inquiry.fr btollec@involve-consulting.com Claire Lustig Rochet www.appreciativetransitions.com/ www.appreciative-inquiry.fr clr.conseils@icloud.com