This document discusses agile coaching in the 21st century. It provides examples of customers that use agile methods like SAP and Daimler Group. A survey of 200 employees found that most see agile in terms of behaviors like flexibility rather than as a process or results. Agile addresses speed and efficiency, freedom to experiment, and communication/collaboration. Different frameworks are discussed for categorizing systems from simple to complex. Continuous organizational change is at the core of agile coaching. Contact information is provided to join an agile coaching certification program.