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Do people want
high quality,
sustainable homes?
Gwyn Roberts
New Homes and Communities Lead, BRE
© 2014 BRE
1. What do people want?
2. How does HQM address this?
3. Next steps
25 February 2015Introducing the Home Quality Mark 2
© 2014 BREIntroducing the Home Quality Mark
Do consumers want…..
BIM, nZEB, DSM, SAP?
Or do they want…
Cosy, warm, happy, airy, family
and security?
© 2014 BRE
3 pieces of consumer research
Introducing the Home Quality Mark
― MoneySupermarket
― Independent focus groups
― Surveys of people living in high
performing homes.
In many cases their choice of home sees
‘heart’ dominate ‘head’.
HOWEVER, recognise it’s a critical
decision and value objective information.
25 February 2015 4© 2014 BRE
© 2014 BRE
What did we find out?
Introducing the Home Quality Mark
Key areas that people were interested
in (focus groups);
― Amenities, location and space
― Good quality and sense of
community
― Designed and built to exceed
their expectations, ensure a sound
investment
― Noise
Do people want something extra?
― 96% of people had made changes
to be more sustainable.
― Light and Airy
― Designed and built to exceed
their expectations.
― Reassurance over running costs
© 2014 BRE
Why an independent mark?
Introducing the Home Quality Mark
― Trust
― Information “When I’m looking it will
give me some pointers”
― Value
― 54% would prefer a home with
independent mark, 43% would always
prefer this.
― 1 in 5 people would pay more.
25 February 2015 6© 2014 BRE
© 2014 BRE
2. How does HQM address this?
25 February 2015Introducing the Home Quality Mark 7
© 2014 BRE
What makes a quality, sustainable home?
C02Emissions
Daylight
Sound
Security
Access for AllGrowing space
Water
Ecology
FloodResilience Local Amenities
Space
Materials
Aftercare
Digital
Intuitive
Quality
Evaluation
Temperature
Communities
© 2014 BRE
#betterhomes
What is good?
© 2014 BRE
Home - A home is more than 4 walls and a roof, it is
about hearts and minds.
Quality - Everybody wants quality, but
doesn’t always know what it is.
Mark - Provides reassurance, independence,
backed by science.
“Independent benchmarking of new homes is hugely important”.
Cala Homes Chief Executive Alan Brown
#betterhomes
© 2014 BRE
Why do we need the Home Quality Mark?
The Home Quality Mark is a new rigorous and
relevant standard for new homes.
Provide consumers with the tools to make the
smart choice when buying or renting a new
home.
Enable housebuilders to differentiate their
products and to articulate the benefits of new
homes.
#betterhomes
© 2014 BRE
Housing
Standards
Review
Code
Legacy
sites only
Dual Level
Building Regs +
Part Q
HQM
Launch
Study Sites
Consultation HQM Operational
EU NZEB
Performance
Gap ambition
March ‘152014 July ‘15 October ‘15 2016 2020
HQM Timeline
HQM Development
© 2014 BRE
Example
© 2014 BRE
MyWellbeing
MyCost
MyFootprint
Section Issues Stars Indicators
Inputs Outputs
© 2014 BRE
Our Surroundings
- Transport
- Footprint and Layout
- Resilience to Flooding
- Recreational Space
- Ecology
- Security
- etc.
Knowledge Sharing
- Aftercare
- Commissioning
- Smart Homes
- Post Occupancy
Evaluation
- etc.
My Home
- Air Quality
- Temperature
- Noise
- Materials
- Energy
- Space and Access
- etc.
© 2014 BRE
Next Steps
• Technical consultation just closed
• Simplification and rationalisation
• Continue to develop links with
financial bodies
• Further develop software and data
• Go Live! October 2015
Thank you
Presentations;
www.slideshare.net/HomeQualityMark
@homeqm
Visit www.homequalitymark.com

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What do people want from their new quality, sustainable homes?

  • 1. Do people want high quality, sustainable homes? Gwyn Roberts New Homes and Communities Lead, BRE
  • 2. © 2014 BRE 1. What do people want? 2. How does HQM address this? 3. Next steps 25 February 2015Introducing the Home Quality Mark 2
  • 3. © 2014 BREIntroducing the Home Quality Mark Do consumers want….. BIM, nZEB, DSM, SAP? Or do they want… Cosy, warm, happy, airy, family and security?
  • 4. © 2014 BRE 3 pieces of consumer research Introducing the Home Quality Mark ― MoneySupermarket ― Independent focus groups ― Surveys of people living in high performing homes. In many cases their choice of home sees ‘heart’ dominate ‘head’. HOWEVER, recognise it’s a critical decision and value objective information. 25 February 2015 4© 2014 BRE
  • 5. © 2014 BRE What did we find out? Introducing the Home Quality Mark Key areas that people were interested in (focus groups); ― Amenities, location and space ― Good quality and sense of community ― Designed and built to exceed their expectations, ensure a sound investment ― Noise Do people want something extra? ― 96% of people had made changes to be more sustainable. ― Light and Airy ― Designed and built to exceed their expectations. ― Reassurance over running costs
  • 6. © 2014 BRE Why an independent mark? Introducing the Home Quality Mark ― Trust ― Information “When I’m looking it will give me some pointers” ― Value ― 54% would prefer a home with independent mark, 43% would always prefer this. ― 1 in 5 people would pay more. 25 February 2015 6© 2014 BRE
  • 7. © 2014 BRE 2. How does HQM address this? 25 February 2015Introducing the Home Quality Mark 7
  • 8. © 2014 BRE What makes a quality, sustainable home? C02Emissions Daylight Sound Security Access for AllGrowing space Water Ecology FloodResilience Local Amenities Space Materials Aftercare Digital Intuitive Quality Evaluation Temperature Communities
  • 10. © 2014 BRE Home - A home is more than 4 walls and a roof, it is about hearts and minds. Quality - Everybody wants quality, but doesn’t always know what it is. Mark - Provides reassurance, independence, backed by science. “Independent benchmarking of new homes is hugely important”. Cala Homes Chief Executive Alan Brown #betterhomes
  • 11. © 2014 BRE Why do we need the Home Quality Mark? The Home Quality Mark is a new rigorous and relevant standard for new homes. Provide consumers with the tools to make the smart choice when buying or renting a new home. Enable housebuilders to differentiate their products and to articulate the benefits of new homes. #betterhomes
  • 12. © 2014 BRE Housing Standards Review Code Legacy sites only Dual Level Building Regs + Part Q HQM Launch Study Sites Consultation HQM Operational EU NZEB Performance Gap ambition March ‘152014 July ‘15 October ‘15 2016 2020 HQM Timeline HQM Development
  • 14. © 2014 BRE MyWellbeing MyCost MyFootprint Section Issues Stars Indicators Inputs Outputs
  • 15. © 2014 BRE Our Surroundings - Transport - Footprint and Layout - Resilience to Flooding - Recreational Space - Ecology - Security - etc. Knowledge Sharing - Aftercare - Commissioning - Smart Homes - Post Occupancy Evaluation - etc. My Home - Air Quality - Temperature - Noise - Materials - Energy - Space and Access - etc.
  • 16. © 2014 BRE Next Steps • Technical consultation just closed • Simplification and rationalisation • Continue to develop links with financial bodies • Further develop software and data • Go Live! October 2015

Editor's Notes

  1. Explain that health and wellbeing is more than just sound, light, private space and lifetime homes
  2. We want HQM to be the defecto mark of sustainable, quality new homes. We want HQM to be as recognisable as the lables and schemes in this slide. Working with Moneysupermaket we conducted a survey in which 97% of people said they would welcome a mark like HQM.  20% said they would pay  more for a house with a independent lable stating the homes sustainability features. The use of an independent mark can also help validate claims made about the performance of the home. In another one of our research projects focus groups identified that consumers want information that would empower them. However, they also identified that they want this factual information from an independent source they can trust.
  3. Why have we chosen HQM, rather than BREEAM, Code, EcoHomes? It needs to resonate with as many people as possible, not just people who are interested in sustainability.
  4. We can rate many other areas; Mobile Phones, Cars, Holidays and products like insurance. Information on homes is often limited to, location, purchase price and a few photos. It is difficult to understand if the home is really quality product and how it relates to others in the area. HQM will provide consumers with better tools in order to make the smart choice. In our Moneysupermaket survey – 97% of people said they would welcome a mark like HQM. 20% said they would pay for it.
  5. Lower insurance and mortgage costs Reduced maintenance Access to green space and amenities Low CO2 Planet friendly materials In tune with nature Overall star rating – 5 stars is common for rating of services and goods Indicators – cut across the whole scheme not just categories Score card will pull up some issues that the home is good at.
  6. How the scheme is structured and where the indicators sit. In Scotland the Scheme will output the levels of Section 7 This shows that further indicators can be added at anytime, because it doesn’t impact the inputs. (Resilience etc.) Go through sections in a bit.
  7. Not a full list of areas (this is on the website)
  8. Encourage people to join the conversation.