Great managers understand their employees' unique strengths and how to leverage them. They capitalize on each person's abilities to make them more accountable and build interdependence within the team. Managers must know an employee's strengths, what triggers those strengths, and how they learn best. Communication, strategic thinking, emotional intelligence, motivation, critical thinking, making values visible, coaching, and feedback are important skills for managers. Fine distinctions in personality that some may not see are clear to great managers, who highly value understanding and optimizing each individual.