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What can the mental health sector
 learn from business blogging?
Leeds Mind social media surgery, 19 Sept 2012
   Helen Standing, Director, Engage Comms
What is a blog?
• y ANYONE who wants to write/publish
  something online

• og of opinions, thoughts, ideas, advice

• nline article that you can interact with in some
  way – that’s what makes them SOCIAL media

• athers together words, images, audio and
  video from across the web
What are the business benefits of
              blogging?
• To demonstrate expertise/become a thought
  leader
• To start conversations/act as a ‘door opener’ with
  people they want to talk to
• To make themselves/their brand more
  engaging/’open’
• To drive traffic to their website via searches for
  topical/relevant articles
The 10 rules of good business blogging
1. Catchy title to grab attention (see above!)
2. Relevant #keywords
3. Conversational tone
4. Headlines, sound bites and bite size chunks
5. Use of multimedia content to bring it to life >>
6. Open-ended questions that spark debate
7. Named author with a ‘face’ and biography
8. USEFUL and topical not salesy
9. Call to action at the end
10. Easily shareable across other social media platforms
How is blogging being used
in the mental health sector?
                   Organisations
                        raising
                     awareness of
                   issues, policy etc
How is blogging being used
     in the mental health sector?

Researchers and         Organisations
   practitioners             raising
                          awareness of
 sharing insights
                        issues, policy etc
    and ideas
Patients documenting thoughts
                 and feelings as a means of
                  therapy (consciously or
                       unconsciously)


      How is blogging being used
     in the mental health sector?

Researchers and                      Organisations
   practitioners                          raising
                                       awareness of
 sharing insights
                                     issues, policy etc
    and ideas
What are the risks and issues?
• Vulnerable people leaving themselves open to
  cyber bullying
• Confidential information being shared online
• Mental health professionals/practice being
  vindicated/criticised
• Lack of understanding leading to false
  information/advice, further fuelling the
  problem
The Littlefeet case
“The biggest risk in health care
social media is not participating
      in the conversation”




     Farris Timimi, Medical Director,
      Mayo Clinic for Social Media
Mental health-related blogs
• http://www.mind.org.uk/blog
• http://www.time-to-change.org.uk/join-the-conversation
• http://notsobigsociety.wordpress.com/2012/01/04/laffaire-
  littlefeet-blogging-and-inpatient-care/
• http://chaosandcontrol.wordpress.com (LittleFeet’s blog)
• http://leedswellbeingweb.wordpress.com
• http://digitalmentalhealth.co.uk/wp/?page_id=12
• http://notnigellanotjamie.blogspot.co.uk/
• http://Sehappyplace.blogspot.com/
• http://www.oneinfourmag.org/index.php/blog/
• http://polarbearblog.blogspot.com/

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What can the mental health sector learn from business blogging?

  • 1. What can the mental health sector learn from business blogging? Leeds Mind social media surgery, 19 Sept 2012 Helen Standing, Director, Engage Comms
  • 2. What is a blog? • y ANYONE who wants to write/publish something online • og of opinions, thoughts, ideas, advice • nline article that you can interact with in some way – that’s what makes them SOCIAL media • athers together words, images, audio and video from across the web
  • 3. What are the business benefits of blogging? • To demonstrate expertise/become a thought leader • To start conversations/act as a ‘door opener’ with people they want to talk to • To make themselves/their brand more engaging/’open’ • To drive traffic to their website via searches for topical/relevant articles
  • 4. The 10 rules of good business blogging 1. Catchy title to grab attention (see above!) 2. Relevant #keywords 3. Conversational tone 4. Headlines, sound bites and bite size chunks 5. Use of multimedia content to bring it to life >> 6. Open-ended questions that spark debate 7. Named author with a ‘face’ and biography 8. USEFUL and topical not salesy 9. Call to action at the end 10. Easily shareable across other social media platforms
  • 5. How is blogging being used in the mental health sector? Organisations raising awareness of issues, policy etc
  • 6.
  • 7. How is blogging being used in the mental health sector? Researchers and Organisations practitioners raising awareness of sharing insights issues, policy etc and ideas
  • 8.
  • 9. Patients documenting thoughts and feelings as a means of therapy (consciously or unconsciously) How is blogging being used in the mental health sector? Researchers and Organisations practitioners raising awareness of sharing insights issues, policy etc and ideas
  • 10.
  • 11. What are the risks and issues? • Vulnerable people leaving themselves open to cyber bullying • Confidential information being shared online • Mental health professionals/practice being vindicated/criticised • Lack of understanding leading to false information/advice, further fuelling the problem
  • 13. “The biggest risk in health care social media is not participating in the conversation” Farris Timimi, Medical Director, Mayo Clinic for Social Media
  • 14. Mental health-related blogs • http://www.mind.org.uk/blog • http://www.time-to-change.org.uk/join-the-conversation • http://notsobigsociety.wordpress.com/2012/01/04/laffaire- littlefeet-blogging-and-inpatient-care/ • http://chaosandcontrol.wordpress.com (LittleFeet’s blog) • http://leedswellbeingweb.wordpress.com • http://digitalmentalhealth.co.uk/wp/?page_id=12 • http://notnigellanotjamie.blogspot.co.uk/ • http://Sehappyplace.blogspot.com/ • http://www.oneinfourmag.org/index.php/blog/ • http://polarbearblog.blogspot.com/