Operational effectiveness is about being better. We're in the software certainty business. What business are you in? Learn how to differentiate yourself from the inside, out.
The Discipline of Market Leaders: A Strategy for Reaching the TopTim Hamilton
The document discusses the discipline of market leaders and different value disciplines companies can adopt, including product leadership, customer intimacy, and operational excellence. It provides examples of companies that exemplify each value discipline, such as Pixar for product leadership, focusing on innovation and quality. IBM is used to exemplify customer intimacy, focusing on total solutions and personalized service. Ikea demonstrates operational excellence through standardized processes and low costs. The document emphasizes that companies must choose a value discipline to focus on rather than trying to be all things to all people.
PS business is complicated. Arriving at the right balance of delivering customer success along with commercial success is not easy. This presentation of mine attempts to highlight tried and tested strategies that have worked for me again and again.
The 7 Essential Business Drivers - Quick Results WorkshopSimon Bell
The document discusses how NCB exists to help small businesses in Australia succeed by providing tools, information and resources to business owners. This helps business owners make better decisions that improve cash flow, get more clients, reduce work hours, get a better financial return, decrease stress, and achieve their desires.
Good agile / Bad agile: Proving the value of Agile to a skeptical organizationAlan Albert
Is Agile worth it?
What value can being Agile bring to your organization?
Done right, Agile software development methodologies can help your organization deliver greater value to customers and other stakeholders more efficiently and with reduced risk.
Done wrong, Agile methodologies become an endlessly iterating feature factory, facing an ever-growing backlog.
In this interactive session, attendees discussed:
- How to identify what’s most valuable to build next
- How to ensure that the features you build are not just functional, but used and valued
- How to measure and effectively communicate the value that you create
Led by Alan Albert of MarketFit, this session at Agile Vancouver explored theory, examples, and exercises showing how to unlock the power of discovering, creating, and communicating value.
Gaining a Sustainable Advantage - Customer Perception of Value PCV19Alan Albert
Alan Albert led a session at ProductCamp Vancouver 2019 called "Gaining a Sustainable Advantage." Focusing on Customer Perception of Value, the session includes tips on conducting your own value discovery interviews, and how this insight can be used to guide more effective innovation, marketing, and pricing.
Modernize 2018: Running High-Performance Experience Teams - IsobarOptimizely
Running High-Performance Experience Teams presented by Dave Calleja, Associate Design Director – Experimentation, Isobar & Julia Birks, Lead Strategic Designer, Isobar
With the transition of focus from data to insights it’s imperative that every aspect of the organisation can validate and execute on every valuable insight available.
Find out how Isobar help create and run teams enable this to take place from feature team to emerging technology experiments.
ABOUT MODERNIZE 2018:
Be a part of the future. Shape the customer experience with Accenture, Forrester, Qantas, REA, Intrepid and more -- and learn how leading organisations are harnessing their people, processes, and technologies to exceed customer’s expectations.
Visit: https://www.optimizely.com/anz/modernize2018
The document discusses several trends affecting the financial services industry, including increased consumer technology adoption, changing customer demographics, and the rise of digital channels. It notes that while these trends create both challenges and opportunities for financial institutions, they must address how to scale operations while maintaining high customer satisfaction, efficiently allocate resources, and incorporate new digital capabilities into their operating models. Specific initiatives discussed include using video to deliver specialized expertise remotely, a example of using video at bank branches, and Cisco's collaboration investments and productivity benefits for organizations.
The Discipline of Market Leaders: A Strategy for Reaching the TopTim Hamilton
The document discusses the discipline of market leaders and different value disciplines companies can adopt, including product leadership, customer intimacy, and operational excellence. It provides examples of companies that exemplify each value discipline, such as Pixar for product leadership, focusing on innovation and quality. IBM is used to exemplify customer intimacy, focusing on total solutions and personalized service. Ikea demonstrates operational excellence through standardized processes and low costs. The document emphasizes that companies must choose a value discipline to focus on rather than trying to be all things to all people.
PS business is complicated. Arriving at the right balance of delivering customer success along with commercial success is not easy. This presentation of mine attempts to highlight tried and tested strategies that have worked for me again and again.
The 7 Essential Business Drivers - Quick Results WorkshopSimon Bell
The document discusses how NCB exists to help small businesses in Australia succeed by providing tools, information and resources to business owners. This helps business owners make better decisions that improve cash flow, get more clients, reduce work hours, get a better financial return, decrease stress, and achieve their desires.
Good agile / Bad agile: Proving the value of Agile to a skeptical organizationAlan Albert
Is Agile worth it?
What value can being Agile bring to your organization?
Done right, Agile software development methodologies can help your organization deliver greater value to customers and other stakeholders more efficiently and with reduced risk.
Done wrong, Agile methodologies become an endlessly iterating feature factory, facing an ever-growing backlog.
In this interactive session, attendees discussed:
- How to identify what’s most valuable to build next
- How to ensure that the features you build are not just functional, but used and valued
- How to measure and effectively communicate the value that you create
Led by Alan Albert of MarketFit, this session at Agile Vancouver explored theory, examples, and exercises showing how to unlock the power of discovering, creating, and communicating value.
Gaining a Sustainable Advantage - Customer Perception of Value PCV19Alan Albert
Alan Albert led a session at ProductCamp Vancouver 2019 called "Gaining a Sustainable Advantage." Focusing on Customer Perception of Value, the session includes tips on conducting your own value discovery interviews, and how this insight can be used to guide more effective innovation, marketing, and pricing.
Modernize 2018: Running High-Performance Experience Teams - IsobarOptimizely
Running High-Performance Experience Teams presented by Dave Calleja, Associate Design Director – Experimentation, Isobar & Julia Birks, Lead Strategic Designer, Isobar
With the transition of focus from data to insights it’s imperative that every aspect of the organisation can validate and execute on every valuable insight available.
Find out how Isobar help create and run teams enable this to take place from feature team to emerging technology experiments.
ABOUT MODERNIZE 2018:
Be a part of the future. Shape the customer experience with Accenture, Forrester, Qantas, REA, Intrepid and more -- and learn how leading organisations are harnessing their people, processes, and technologies to exceed customer’s expectations.
Visit: https://www.optimizely.com/anz/modernize2018
The document discusses several trends affecting the financial services industry, including increased consumer technology adoption, changing customer demographics, and the rise of digital channels. It notes that while these trends create both challenges and opportunities for financial institutions, they must address how to scale operations while maintaining high customer satisfaction, efficiently allocate resources, and incorporate new digital capabilities into their operating models. Specific initiatives discussed include using video to deliver specialized expertise remotely, a example of using video at bank branches, and Cisco's collaboration investments and productivity benefits for organizations.
Product Talks Aconex - july 2016 coaching for hypothesis driven productMark Smith
This document appears to be notes from a product management training or conference. It includes:
1. An introduction to the facilitators called Brainmates who focus on improving product management in Australia.
2. Details of featured keynote speakers and projects to highlight best practices in areas like hypothesis-driven product development.
3. Sections covering various aspects of building strong product teams like building capability, belief, addressing failures, and focusing on business outcomes over software delivery.
4. A framework is presented for assessing a team's readiness based on their collaboration and focus. Strategies are also provided for engaging stakeholders, selecting priorities, and planning next steps.
Your Value Proposition is the reason that customers choose to buy from you, it needs to be a core business skill. This slideshare shows you how to develop compelling value propositions with a focus on B2B companies
Introduction to Presales Consulting and Proposal AuthoringSowmak Bardhan
The document provides an introduction to presales consulting and proposal authoring. It discusses key aspects of the presales process including what presales consulting is, the overall presales process, presales versus sales activities, bid management, understanding proposals and tenders, proposal preparation, proposal authoring, and provides a sample proposal deck as an example. The target audience appears to be those working in IT/software industry who want to pursue a presales consulting role.
How To Market a Professional Services FirmPaul Banks
This document provides an overview of marketing strategies for professional services firms. It discusses six core marketing strategies: marketing to new clients, marketing to existing clients, superpleasing, nurturing, courting, and branding. For each strategy, it provides examples of specific tactics and ideas for implementation. It emphasizes focusing efforts on the most effective strategies and consistently implementing tactics over time. The document concludes by recommending professionals commit to their top three strategies from the six discussed to focus their marketing efforts.
Marketing is a shared activity and privilege at Futurice. These are the slides that backed up my talk at Sales Engineering Finland meetup about how we've organised our marketing.
A value proposition is where your company’s product offer intersects with your customer’s desires.
It’s the magic fit between what you make and why people buy it.
Your value proposition is the crunch point between business strategy and brand strategy.
The Speaker's Business Model Canvas: Make Your Speech Memorable and ProfitableDavender Gupta
When asked to deliver a major speech or workshop, how can you make it impact your audience for life? Discover how the Business Model Canvas can help you frame your presentation to make it distinctly memorable for your audience and highly profitable for you.
Presented to Toastmasters District 61 Fall Conference
Laval, Québec, November 11 2017
For more information, contact Davender Gupta
davender@davender.com
Speaker's Business Model Canvas (EN): https://www.slideshare.net/coachdavender/the-speakers-business-model-canvas
Le canevas de modèle d'affaires du conférencier (FR):
https://www.slideshare.net/coachdavender/le-canevas-de-modle-daffaires-du-confrencier
YouTube of workshop: https://www.youtube.com/watch?v=RT5sjjEtiIE
(c)2017 Davender Gupta
Canaan Entrepreneur Pitch Workbook - To provide entrepreneurs with just the actionable, tactical guidance you need to clearly communicate your business idea.
Product Market Development - GEW Qatar 2014Emad Saif
Taking a closer look at Product & Market Development to address the challenge of product market fit, utilize a new tool called "Value Proposition Canvas" and finally putting everything in context of the Lean Start Up Methodology.
Online Course: https://t.co/g2O0nNBV52
Candidate experience is critically important in the sourcing, onboarding and retention of top talent. Learn how to build the business case and measure the ROI of upgrading your candidate experience.
Businesses provide goods and services to earn a profit by satisfying people's needs. They organize resources like people, equipment and capital to produce, market and sell products and services. The main goals of businesses are to earn profits, meet consumer demand, and provide investment opportunities while also fulfilling social objectives like supplying communities and treating stakeholders fairly.
The document summarizes a presentation on transforming mail services departments into support services departments. It discusses defining support services based on supporting core business functions. It provides examples of tasks that could be considered support services and those that would not. The presentation provides strategies for changing perceptions, including focusing on expertise, quality improvements, and marketing services to customers. It also offers tips on benchmarking, identifying areas for improvement, and developing an action plan.
Design Thinking is a secret ingredient of many successful organizations. Integrating DT with CEMMethod has produced remarkable results. In this deck we review the how with examples.
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-experience-collaboration-interaction-bridges
Keeping commitments to customers can get derailed through internal misunderstandings or messy handoffs. Interaction Bridges is a technique that helps employees collaborate, especially under difficult conditions, to collectively follow-through on customer commitments.
See https://ClearAction.com
Value Mapping with Fewer Dollars and more Sense - Natalie Warnert Agile2016Natalie Warnert
Prioritization of work is hard across all levels of the organization. When we focus on feature value, often the first indicator of value is dollars versus effort expended. But what about value that is not realized through dollars? Our customers do not only think in dollars.
By expanding the definition of what value can truly mean, we can normalize, rationalize, and quantify value in new and different ways that make sense to all of our customers. We can assess value across programs as well as engage team members and stakeholders through interactive activities. In a way, it’s like relative sizing to drive values that appeal to many different consumers of your product.
Natalie first demonstrates traditional value estimation (dollars) and the resulting feature map/prioritization. Then, we look at other types of value realization through a team or program level activity using common customer sense. The activity provides participants with hands-on experience estimating and mapping feature value sans dollars on a level playing field. This gives Product Owners and teams a better baseline to align enterprise and program roadmaps with their own team or product priorities - and most importantly what the customer actually values - dollars aside!
Industrial Branding: The Lost Art in the Industrial MarketplaceControlEng
-The importance of leading with a true brand strategy vs. feature/benefit product strategy
-How brands are either built or destroyed by a companies actions or inaction
-Why people buy brands and understanding how the attachment to a brand works
Value Selling - Finding Your Hook with the Value Proposition CanvasDavender Gupta
The document provides an overview of a presentation on finding the "hook" or value proposition for a business. It discusses that great businesses are built on communicating value to customers rather than just products. The value lies in solving customer problems or needs. The presentation covers understanding the customer's "job to be done", identifying specific gains and pains, and crafting a value proposition statement centered on the most important customer benefit.
Learn what Operational Excellence is and how to implement. Companion slides to the breakfast presentation by Mark LaCour with http://modalpoint.com on August 26 in Houston, TX to
A review presentation on customer intimacy and other value disciplinesNetrah Laxminarayanan
The document discusses three value disciplines that companies can adopt: operational excellence, customer intimacy, and product leadership. Operational excellence focuses on efficient production and low costs. Customer intimacy prioritizes building strong customer relationships and tailoring products to individual needs. Product leadership emphasizes continuous innovation and being first to market with new products. The document argues that companies must choose a clear value discipline to target specific customer categories, but also notes it is a challenge to sustain focus on that discipline over time. Shifting attention away from the core value can reduce earnings.
The document discusses Wetnet, a system for smart water network management. It consists of sensors that monitor flows, a central processing unit, and web application. The system [1] converts normal networks into smart networks to improve efficiency, [2] analyzes sensor data to detect leaks and other issues, and [3] provides reports to aid decision making. Overall, Wetnet aims to efficiently manage water distribution through continuous monitoring and performance analysis.
Product Talks Aconex - july 2016 coaching for hypothesis driven productMark Smith
This document appears to be notes from a product management training or conference. It includes:
1. An introduction to the facilitators called Brainmates who focus on improving product management in Australia.
2. Details of featured keynote speakers and projects to highlight best practices in areas like hypothesis-driven product development.
3. Sections covering various aspects of building strong product teams like building capability, belief, addressing failures, and focusing on business outcomes over software delivery.
4. A framework is presented for assessing a team's readiness based on their collaboration and focus. Strategies are also provided for engaging stakeholders, selecting priorities, and planning next steps.
Your Value Proposition is the reason that customers choose to buy from you, it needs to be a core business skill. This slideshare shows you how to develop compelling value propositions with a focus on B2B companies
Introduction to Presales Consulting and Proposal AuthoringSowmak Bardhan
The document provides an introduction to presales consulting and proposal authoring. It discusses key aspects of the presales process including what presales consulting is, the overall presales process, presales versus sales activities, bid management, understanding proposals and tenders, proposal preparation, proposal authoring, and provides a sample proposal deck as an example. The target audience appears to be those working in IT/software industry who want to pursue a presales consulting role.
How To Market a Professional Services FirmPaul Banks
This document provides an overview of marketing strategies for professional services firms. It discusses six core marketing strategies: marketing to new clients, marketing to existing clients, superpleasing, nurturing, courting, and branding. For each strategy, it provides examples of specific tactics and ideas for implementation. It emphasizes focusing efforts on the most effective strategies and consistently implementing tactics over time. The document concludes by recommending professionals commit to their top three strategies from the six discussed to focus their marketing efforts.
Marketing is a shared activity and privilege at Futurice. These are the slides that backed up my talk at Sales Engineering Finland meetup about how we've organised our marketing.
A value proposition is where your company’s product offer intersects with your customer’s desires.
It’s the magic fit between what you make and why people buy it.
Your value proposition is the crunch point between business strategy and brand strategy.
The Speaker's Business Model Canvas: Make Your Speech Memorable and ProfitableDavender Gupta
When asked to deliver a major speech or workshop, how can you make it impact your audience for life? Discover how the Business Model Canvas can help you frame your presentation to make it distinctly memorable for your audience and highly profitable for you.
Presented to Toastmasters District 61 Fall Conference
Laval, Québec, November 11 2017
For more information, contact Davender Gupta
davender@davender.com
Speaker's Business Model Canvas (EN): https://www.slideshare.net/coachdavender/the-speakers-business-model-canvas
Le canevas de modèle d'affaires du conférencier (FR):
https://www.slideshare.net/coachdavender/le-canevas-de-modle-daffaires-du-confrencier
YouTube of workshop: https://www.youtube.com/watch?v=RT5sjjEtiIE
(c)2017 Davender Gupta
Canaan Entrepreneur Pitch Workbook - To provide entrepreneurs with just the actionable, tactical guidance you need to clearly communicate your business idea.
Product Market Development - GEW Qatar 2014Emad Saif
Taking a closer look at Product & Market Development to address the challenge of product market fit, utilize a new tool called "Value Proposition Canvas" and finally putting everything in context of the Lean Start Up Methodology.
Online Course: https://t.co/g2O0nNBV52
Candidate experience is critically important in the sourcing, onboarding and retention of top talent. Learn how to build the business case and measure the ROI of upgrading your candidate experience.
Businesses provide goods and services to earn a profit by satisfying people's needs. They organize resources like people, equipment and capital to produce, market and sell products and services. The main goals of businesses are to earn profits, meet consumer demand, and provide investment opportunities while also fulfilling social objectives like supplying communities and treating stakeholders fairly.
The document summarizes a presentation on transforming mail services departments into support services departments. It discusses defining support services based on supporting core business functions. It provides examples of tasks that could be considered support services and those that would not. The presentation provides strategies for changing perceptions, including focusing on expertise, quality improvements, and marketing services to customers. It also offers tips on benchmarking, identifying areas for improvement, and developing an action plan.
Design Thinking is a secret ingredient of many successful organizations. Integrating DT with CEMMethod has produced remarkable results. In this deck we review the how with examples.
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-experience-collaboration-interaction-bridges
Keeping commitments to customers can get derailed through internal misunderstandings or messy handoffs. Interaction Bridges is a technique that helps employees collaborate, especially under difficult conditions, to collectively follow-through on customer commitments.
See https://ClearAction.com
Value Mapping with Fewer Dollars and more Sense - Natalie Warnert Agile2016Natalie Warnert
Prioritization of work is hard across all levels of the organization. When we focus on feature value, often the first indicator of value is dollars versus effort expended. But what about value that is not realized through dollars? Our customers do not only think in dollars.
By expanding the definition of what value can truly mean, we can normalize, rationalize, and quantify value in new and different ways that make sense to all of our customers. We can assess value across programs as well as engage team members and stakeholders through interactive activities. In a way, it’s like relative sizing to drive values that appeal to many different consumers of your product.
Natalie first demonstrates traditional value estimation (dollars) and the resulting feature map/prioritization. Then, we look at other types of value realization through a team or program level activity using common customer sense. The activity provides participants with hands-on experience estimating and mapping feature value sans dollars on a level playing field. This gives Product Owners and teams a better baseline to align enterprise and program roadmaps with their own team or product priorities - and most importantly what the customer actually values - dollars aside!
Industrial Branding: The Lost Art in the Industrial MarketplaceControlEng
-The importance of leading with a true brand strategy vs. feature/benefit product strategy
-How brands are either built or destroyed by a companies actions or inaction
-Why people buy brands and understanding how the attachment to a brand works
Value Selling - Finding Your Hook with the Value Proposition CanvasDavender Gupta
The document provides an overview of a presentation on finding the "hook" or value proposition for a business. It discusses that great businesses are built on communicating value to customers rather than just products. The value lies in solving customer problems or needs. The presentation covers understanding the customer's "job to be done", identifying specific gains and pains, and crafting a value proposition statement centered on the most important customer benefit.
Learn what Operational Excellence is and how to implement. Companion slides to the breakfast presentation by Mark LaCour with http://modalpoint.com on August 26 in Houston, TX to
A review presentation on customer intimacy and other value disciplinesNetrah Laxminarayanan
The document discusses three value disciplines that companies can adopt: operational excellence, customer intimacy, and product leadership. Operational excellence focuses on efficient production and low costs. Customer intimacy prioritizes building strong customer relationships and tailoring products to individual needs. Product leadership emphasizes continuous innovation and being first to market with new products. The document argues that companies must choose a clear value discipline to target specific customer categories, but also notes it is a challenge to sustain focus on that discipline over time. Shifting attention away from the core value can reduce earnings.
The document discusses Wetnet, a system for smart water network management. It consists of sensors that monitor flows, a central processing unit, and web application. The system [1] converts normal networks into smart networks to improve efficiency, [2] analyzes sensor data to detect leaks and other issues, and [3] provides reports to aid decision making. Overall, Wetnet aims to efficiently manage water distribution through continuous monitoring and performance analysis.
Grafico diario del dax perfomance index para el 10 08-2012Experiencia Trading
Este documento presenta un análisis técnico del índice Dax Performance del 10 de agosto de 2012. Incluye gráficos que representan varias medias simples como líneas de soporte y resistencia potenciales. Analiza posibles escenarios si el índice mantiene o pierde ciertos niveles clave, y ofrece objetivos alcistas y resistencias. También incluye una explicación de cómo se construyeron los gráficos y cómo interpretarlos.
ProteomeXchange Experience: PXD Identifiers and Release of Data on Acceptance...Juan Antonio Vizcaino
This document summarizes a presentation about the ProteomeXchange (PX) consortium, which provides a framework for standard data submission and dissemination between major proteomics repositories, including PRIDE, PeptideAtlas, and MassIVE. It describes how researchers can submit complete or partial datasets to PX via PRIDE using the PX submission tool. Complete submissions use mzIdentML for processed results, while partial submissions store search engine output files. Over 1,300 datasets have been submitted to PX from researchers worldwide.
Why does your business need a mobile appJatin Dabas
The need and the purpose of creating an app for your business is to stay in touch with target audience in an effective way and also to boost marketing opportunities.
http://www.oodlestechnologies.com/blogs/Why-Does-Your-Business-Need-a-Mobile-App
3 d pie chart circular puzzle with hole in center pieces 6 stages style 4 pow...SlideTeam.net
The document describes a set of 6 circular puzzle piece diagrams that can be downloaded and edited in PowerPoint. The diagrams allow users to customize text, change colors, sizes and orientations of icons. Individual puzzle pieces can be ungrouped for further editing. All images are fully editable to bring presentations to life and engage audiences. The diagrams can be downloaded from a provided website URL.
Hummingbird unleashed. Understanding the new Google Search AlgorithmGianluca Fiorelli
Hummingbird Unleashed discusses Google's Hummingbird update and how it has changed search. It suggests a new approach to SEO that focuses on identifying related entities for a topic, matching them to audience interests, and creating content around those entities. This new approach could help businesses like a small pizza chain in NYC optimize their SEO under Hummingbird by focusing content on relevant entities like types of pizza crust instead of specific keywords.
The ProteomeXchange Consortium aims to allow standard data submission and dissemination between major proteomics repositories, including PeptideAtlas, PRIDE, and MassIVE. It establishes a common identifier space (PXD IDs) and supports workflows for MS/MS and SRM data submitted from any experimental approach. Since 2012, over 3,800 datasets have been submitted from over 700 species, with over 1,900 publicly accessible. Submissions have grown significantly each year, and data downloads for reuse are also increasing. The goal is to make data sharing easier for researchers.
Breast cancer tumors are classified by their hormone-receptor status and the presence, or absence, of certain proteins. The subtype of breast cancer determines how it will be treated.
Learn about the three main subtypes and how each is treated.
Este documento describe el impacto de las tecnologías de la información y la comunicación (TIC) en la música. Las TIC han permitido editar partituras, realizar grabaciones de alta calidad, ralentizar interpretaciones y crear composiciones multimedia. Aplicaciones como Incredibox, Tony-b, Music Maker y Music Grid permiten a los usuarios crear y compartir música en línea de manera sencilla. Las TIC también han facilitado que los creadores compartan y enseñen su trabajo musical con otros a través de Internet.
Dokumen ini berisi ringkasan kegiatan selama praktek kerja lapangan di Pelatihan Multilogika (Orbit). Terdapat berbagai kegiatan seperti pencatatan materi, back up data, pengenalan hardware komputer, instalasi sistem operasi, perakitan PC, pemasangan kabel, kunjungan kerja, dan banyak lagi.
The best gifts have the recipient in mind. Give Mom what she never gives herself this Mother’s Day. Let her relax, work of her own schedule and unwind.
The document provides a checklist for companies to follow before, during, and after implementing a reduction in force (RIF). It recommends that companies 1) adequately prepare by clarifying goals, criteria, and processes for selection; 2) efficiently conduct the RIF by balancing respect and security while clearly defining the start and end; and 3) deal with the aftermath humanely by implementing communication plans, being sensitive to emotions, and paying attention to key players. It also lists six common mistakes to avoid when conducting a RIF.
This document contains 10 quotes from founders and leaders of successful companies like Google, Twitter, Groupon, and Alibaba. The quotes provide advice for startups such as delivering more than expected, focusing on making ideas happen rather than just having ideas, learning from unhappy customers, and hiring great people and giving them freedom. The full quotes cover additional topics like not waiting for perfection, planning being less useful than taking action, and chasing vision over money.
Ways to connect with your child with yoga techniques. Link to a home practice manual that will lead you and your child ways to practice breath connection, physical bonding and trust.
Thirsty Muse is a company that sells time delegation units to customers, allowing them to delegate tasks like arranging plumbing repairs. The company has a technology platform that connects customers with personal assistants who handle tasks, and has hundreds of employees. It aims to reach $40 million in revenue within 3-4 years through expansion and providing a quality service.
Marty Kaszubowski, Old Dominion University. Oops!... Another Startup Did It A...IT Arena
Martin Kaszubowski currently serves as the Executive Director of the Institution for Innovation and Entrepreneurship at Old Dominion University. Marty has over 35 years of experience with a broad spectrum of public- and private-sector organizations promoting new venture formation, early-stage investment, technology commercialization, and innovation-led economic development. Marty has traveled with the CRDF Global STEP team since 2010, having made 12 separate trips to the former Soviet States: Ukraine, Armenia, Azerbaijan, and Georgia. In addition, he has spent significant time with CRDF mentoring entrepreneurs remotely, reviewing program applications, judging entrepreneurship competitions, and working with incubators, accelerators, and others interested in promoting innovation-based entrepreneurship in the region. Marty holds a Bachelor’s Degree in Aerospace Engineering from the University of Michigan, and a Master’s Degree in Technology Management from George Washington University.
Thirsty Muse is a company that provides personal assistant services through a time currency exchange system. They assign personal assistants to handle tasks like arranging plumbing services for a client named Cindy. The company generates recurring revenue through annual contracts with blue chip customers. Their technology platform aims to optimize requests and drive quality and scalability.
Selling in global markets - Taking your business to the USTiE Bangalore
Taking your business to the US workshop was headed by Mr.B V Jagadeesh.
Starting with the basics of Entrepreneurship and starting up a company to growth and expansion of the business, this presentation covers all the key points to keep in mind for expanding your business abroad.
The workshop also covered the following:
1. Lead Gen methodologies
2. Positioning
3. Building sales and channel teams
4. Picking the right geographies
5. Early adapters Vs late adapters
6. Product Marketing Needs
7. Importance of analyst relationship
8. Importance of demonstrating thought leadership
This document discusses strategies for building and growing a startup company to sell globally. It provides advice on building the right team, achieving product-market fit, positioning the product, winning early customers, expanding into new markets and geographies, fundraising and valuations. The key is executing well with the right people and attitude to deliver what customers want with innovation. Fine-tuning based on needs and bringing in the best talent regardless of money are important factors between success and failure.
Are you overwhelmed with Research Data and lacking Actionable Information? Are you struggling with Feature Prioritization? Michael Smart, Founder and Managing Principal of Egress Solutions, had addressed the challenges of finding and validating market data in December 2017. Here's the slide deck for the webinar.
For more information on Market Problems, you may listen to webinar
http://info.egresssolutions.net/problems-with-market-problems-webinar?hsCtaTracking=faf76937-b0f0-4a20-93d4-51125d1259a1%7Cdf56289d-0c2a-42af-b303-74b389c2edce
OR
Visit our page to learn more:
http://info.egresssolutions.net/product-management-consultant-market-problems#webinars_and_videos
SkillStorm is a professional services and consulting firm specializing in staffing technical professionals on a project, temporary, and full-time basis. With 15 offices nationwide, SkillStorm identifies candidates with skills in IT, engineering, and other disciplines to place with commercial and government clients. SkillStorm aims to surpass client expectations through a personalized approach and delivering innovative solutions.
Increasing monthly recurring revenue (MRR) is the top goal of all MSP. Unfortunately adding new MRR at the right price is a struggle for too many providers. However, top MSP’s are adding more recurring revenue today than ever before. Gary Pica is widely regarded as the definitive expert in the managed services sales process.
During this session Gary will share the key math and science that drives the results of top providers. Gary’s process will give you a sales framework that will insure positive results. Key take ways for this event are:
• Developing a winning sales formula
• Why MSP sales people often fail
• One change to drive immediate sales results
This presentation will go right to the core of what separates the haves’ from the have not’s in the IT Sales. If adding new recurring revenue is critical to your business, you don’t what to miss what Gary has to say.
[Webinar] How To Be A Data-Driven Marketing Powerhouse With Predictive Analyt...Mintigo1
To view the full webinar, please visit:
http://www.mintigo.com/how-to-be-a-data-driven-marketing-powerhouse-with-predictive-analytics-big-data/
Description:
How is it that b-to-b marketers have more data sources than ever before, but many are still in the dark about how to reach more of the right prospects? Sometimes the sheer volume of data can seem overwhelming, but it doesn’t have to be. In fact, with the right processes, skills and tools, many companies are transforming their approach to demand creation and letting data do the work for them.
Marketers need to make decisions in a data-rich environment, where vast amounts of customer data are flowing not only from the company’s internal systems such as CRM, marketing automation and web analytics, but also from external sources such as social, mobile, and other sources that can be found all over the web. But how do you separate the good data that signify buying signals from the noise found in the rest of the data? And what new skills and processes bring them to life?
In this dynamic session, we’ll hear from thought leaders from LinkedIn, SiriusDecisions and Mintigo on the best strategies for taking a data-driven approach to marketing. They will address key considerations and best practices to answer essential questions around:
-How the explosion of big data and emerging predictive technologies is transforming the marketing discipline
-Examples of marketers at leading companies are effectively utilizing big data & predictive analytics
-Recommendations for preparing your marketing team to become a data-driven organization
The Speakers:
- Russ Glass, Head of Products at LinkedIn
- Megan Heuer, VP & Group Director, Data-Driven Marketing at SiriusDecisions
- John Bara, President & CMO at Mintigo
The document discusses lessons from a serial entrepreneur on starting and growing a company from concept to growth stage. It provides tips on taking the leap to found a company, finding early customers, hiring an early team, searching for product market fit, and growing the company by scaling people, process, and culture. Key advice includes committing fully, starting with the market instead of features, finding early adopters, iterating with customers, and making customer feedback the priority throughout the company's evolution.
Pitching is a key skill of every successful entrepreneur. How do you communicate your business clearly to employees, customers, and investors? How to put together a pitch deck? What are some common pitching mistakes that make you look inexperienced? What is the best way to pitch your business?
How to Turn Raw Data into Product Revenue by Retrofit PMProduct School
Most companies have a goldmine of data, yet lack the ability to know what to do with it. In this talk, Monica shared perspective on how to evaluate data, package it, and turn it in to additional revenue streams.
Main takeaways:
- Identify use cases for data.
- Turn those use cases in to product offerings.
- Create a pricing model & collect revenue.
The document discusses requirements for a project management website. It begins by providing examples of conversations between a client and thief discussing robbing a store. It then defines what requirements are, stating they are capabilities needed to solve problems or meet objectives. Requirements should be formally documented statements and not informal conversations. The document discusses different methods for gathering requirements such as interviews, workshops, and surveys. It emphasizes the importance of understanding user needs and business drivers to define the proper requirements.
1) bizrec is accounting software designed for small businesses that want simplicity over complex functionality. It aims to provide core accounting needs like bank statement uploads, expense tracking, and reporting in a hassle-free way.
2) The target market is the 58 million small businesses globally, especially the 30.2 million one-person businesses that typically have straightforward accounting needs. bizrec sees an opportunity to offer affordable, easy-to-use software to these customers.
3) The document outlines bizrec's product, team, traction to date, design principles, customer research, pricing plan, and commercial launch roadmap. It is seeking funding to support ongoing development and marketing efforts.
It is my pleasure to invite you to the Pointe Angels angel development workshop taking place virtually on Tuesday, August 18. Please join us for our program titled “Due Diligence for Early Stage Ventures.” During your time with Pointe Angels, you may have encountered companies that caught your interest as a potential investor. As a service to our members, we offer this workshop as an opportunity to learn how to take the next step and improve their skills as angel investors.
In this interactive educational seminar, David Bloom will outline the due diligence process, provide a framework for assessing and mitigating risk, and present cases from Pointe Angels’ membership. David is an entrepreneur, investor, and advisor. He taught Financing Technology Commercialization and Innovation Leadership at the University of Michigan, and is the principal of Factotem Inc. where he has assisted Pointe Angels members with due diligence on several companies that have presented to our group.
David is also a Pointe Angels member. We are pleased to draw on his experience, like that of all of our members, for the benefit of our group.
Whether you are an experienced angel or have yet to close your first deal, our program will help you improve your skills as an investor in this exciting asset class.
There is a transformation going on with insurance agency marketing. The internet and the social web are requiring agents to think a new about how to attract and retain clients. This presentation is a basic introduction to the concepts an agency needs to know.
How to Break Through No Man's Land - The Stage Where Growing Companies Get Stucknewportboardgroup
Catherine Cates presented on how growing companies get stuck in "No Man's Land" between being a small startup and large established business. In this stage, companies often see stalled growth and profits. She outlined four key areas ("M's") to focus on: 1) refining the marketing strategy and value proposition; 2) creating an economic model that can scale profitably; 3) raising capital to finance growth; and 4) professionalizing management while maintaining culture. Tools like the Inc. Navigator can help assess alignment and priorities across the leadership team. Breaking through No Man's Land requires balancing entrepreneurial vision with business maturity.
Maintaining Loyal Customers and Customer Service StrategyKenny Ong
The document discusses strategies for maintaining customer loyalty. It outlines different stages companies may go through when losing customers, from denial and defense to failure. It also discusses the importance of having a clear strategy and philosophy, focusing on the right customer segments, and aligning corporate objectives. An example is given of focusing on value disciplines like operational excellence, product leadership, and customer intimacy. Maintaining loyal customers requires understanding customer needs and experiences.
Mårten G Mickos provides advice on starting and building a business based on his experience as an entrepreneur. He discusses topics such as validating ideas, finding the right target market, securing funding from angels and VCs, building commitment in a team, and maintaining belief during challenges. Mickos warns against common mistakes like ideas that are too complicated, not understanding customers, and believing one's own public relations. He emphasizes thoroughly understanding the problem and market before starting, and advises continually experimenting and being prepared to abandon ideas if necessary.
Idealpeople is an international staffing firm that specializes in permanent recruitment services. They use a blend of headhunting, database searches, and strategic internet advertising to reduce time-to-hire, cost-to-hire, and pain-to-hire. They help clients avoid bad hires by thoroughly screening candidates to ensure new employees will deliver as needed. Idealpeople focuses on recruiting for professional services, sales & marketing, research & development, product strategy, general management, and staffing positions in technology industries. They aim to provide the highest quality candidates efficiently to help clients gain a competitive advantage.
Similar to What Business are You Really In? Competitive Strategy for Business Leaders (20)
Game Changers: How market leaders discover a distinct advantage and make thei...Tim Hamilton
You can approach strategy defensively and fight with competitors. Or approach it offensively and make them irrelevant.
Tim uses relevant and well known case studies to show business leaders how they can leverage a distinct advantage through value innovation, holistic study of your customer experience, and the elimination of wasteful spending.
The most important thing to remember is that strategy is not about you or your capabilities. It’s about your chosen customer and their journey.
Layer Drupal with emerging technologies to create a performant, scalable data purveyor. Modularizing the architecture creates performant applications for all content and all users.
Layer Drupal with emerging technologies to create a performant, scalable data purveyor. Modularizing the architecture creates performant applications for all content and all users.
What is Strategy? Strategy Day at EO AcceleratorTim Hamilton
What is strategy? How are we going to grow top line revenue? Discover the "why" and "how" behind business strategy--what strategy is, and what strategy isn't.
The wrong hire can cost up to 15x their annual salary, and only 14% of leaders are good at making hiring decisions. Learn why traditional interviewing doesn't work, and Praxent's proven 5-Step Process for Hiring A-Players.
Agile Agency Scrum: An Introduction to Flexible Project Management for Produc...Tim Hamilton
Scrum works because the product owner gets to drive. Discover the process of successful agile scrum for agencies, from methodology and project management, to timeline and budget.
If You Give a Mouse a Cookie: Managing ScopeTim Hamilton
How can developers manage scope creep to prevent it when it's harmful and leverage it when it's not? This presentation for DrupalCon 2014 looks at scope creep from three different perspectives: the client or product owner, the project manager, and the developer. Discover how to foster trusting collaboration, a key component in managing scope.
Key takeaways include:
-Great Product Owners Need Flexibility
-Great Product Owners Need Direction & Value Advice
-Product Owners Need Indicators, Too
Tim Hamilton's document provides guidance for salespeople on how to qualify prospects and sell solutions effectively. It emphasizes getting to "no" before writing a proposal, understanding the prospect's pain points and budget, establishing trust, and getting agreement on a decision process upfront. Graphics and questions are presented to help salespeople have meaningful conversations that focus on the prospect's needs and overcome objections at each stage of the sales process.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
50. praxent.comtim@praxent.com@PraxentSoftware
Build & manage systems
and facilities for high
volume repetitive
tasks.
ID, attract and build
relationships with customers.
Conceive of attractive
new products & services
and commercialize
them.
Product
Innovation
Operational
Excellence
Customer
Intimacy
51. praxent.comtim@praxent.com@PraxentSoftware
Focus: invention, product development,
and market exploitation
Product Leadership
Innovation
Knowledge-
Management
Collaboration
• Providing products / services that
continually redefine the state of the art.
• Kill their babies.
• Key core competencies are innovation
and quality control.
• Strive to be the best.
• R&D & talent management.
52. praxent.comtim@praxent.com@PraxentSoftware
• Total solution, not just a product or
service.
• Focus on what the customer wants, not
what the market wants.
• Cultivate relationships, not one time
transactions.
• Specialize in satisfying unique needs.
• Customer needs trump operating
systems and processes.
• Go the extra mile.
Customer Intimacy
Focus: total solution development, results
management and relationship management
Relationship
Management
Knowledge
Management
53. praxent.comtim@praxent.com@PraxentSoftware
• Low cost offer (blend of high convenience
and low price).
• Broad market focus.
• Not product / service innovator; instead
delivery innovators.
• Do not cultivate 1:1 customer relationships.
• Execute extraordinarily well.
Operational Excellence
Focus: product supply and basic service,
streamlined to minimize cost and provide hassle-
free service.
Quality
Cost
Speed
55. praxent.comtim@praxent.com@PraxentSoftware
While productivity is a goal, originality
and quality are the goals.
Creative
interactions
Quality
management
Retaining & hiring the
best
Knowledge
management
Push decisions down to the
lab
Employee
centered
Product Leadership Example
57. praxent.comtim@praxent.com@PraxentSoftware
It’s all about the total solution and
the customer relationship.
Security
monitoring
System
maintenance
Cost
managementMobile strategy Maintenance &
support
Network management Redundanc
y
Planning new
apps.
Customer Intimacy Example