SlideShare a Scribd company logo
astonishdesign.com@astonish_design | #drupalcon2014
If You
Give a
Mouse a
Cookie…
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
If you give a mouse a cookie,!
he’s going to ask for a glass of milk.!
!
When you give him the milk,!
he’ll probably ask you for a straw.!
!
When he’s finished, he’ll ask for a napkin.!
!
Then he’ll want to look in a mirror!
to make sure he doesn’t!
have a milk mustache.!
!
When he looks in the mirror,!
he might notice his hair needs a trim.!
!
So he’ll probably ask for a pair of scissors.!
!
When he’s finished giving himself a trim, he’ll!
want a broom to sweep up.!
!
He’ll start sweeping.!
!
He might get carried away and sweep every!
room in the house.!
!
He may even end up washing the floors as well!!
!
When he’s done, he’ll probably want to take a nap.!
!
…!
astonishdesign.com@astonish_design | #drupalcon2014
There’s a term!
for this…
astonishdesign.com@astonish_design | #drupalcon2014
SCOPE
CREEP
astonishdesign.com@astonish_design | #drupalcon2014
SCOPE
CREEP<Yikes!>
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
? astonishdesign.com@astonish_design | #drupalcon2014
1 2 3
astonishdesign.com@astonish_design | #drupalcon2014
3 Perspectives
Product!
Owner
Project!
Manager Developer
Background:
14 Developers

2 UX Specialists

2 Project Managers

Specializing in Drupal since 2009.
astonishdesign.com@astonish_design | #drupalcon2014
1 2 3
astonishdesign.com@astonish_design | #drupalcon2014
3 Perspectives
Client /!
Product Owner
Project!
Manager Developer
astonishdesign.com@astonish_design | #drupalcon2014
SCOPE
CREEP
astonishdesign.com@astonish_design | #drupalcon2014
Key Audience
astonishdesign.com@astonish_design | #drupalcon2014
astonishdesign.com@astonish_design | #drupalcon2014
Product Owner Has Several!
Responsibilities…
• Main Objective!
• Stakeholders!
• Constraints: Budget / Timing!
• Happiness / Continued Employment
astonishdesign.com@astonish_design | #drupalcon2014
Constraints
School Resources!
! - Cafeteria
Constraints!
! - refrigeration issue!
! - kids preferences!
! - allergies!
! - school rules!
! - state laws!
! - after school activities!
! - ingredients availability!
! - timing!
Stakeholder Issues!
! - bus driver!
! - school teacher!
! - spouse!
! - kids!
! - baking coach Contingency Plans!
! - made in advance!
! - not enough to go around!
! - ingredient shortage / substitutions!
! - production rate (?)!
! - allergies?
Integrations!
! - milk?!
! - water?!
! - soda?
Budget!
! - total budget!
! - run rate budget!
! - expected capital infusions
Competition!
! - museum cafe & gift shop!
! - other kids
Objective!
! - MVP!
! - Nice to Haves
astonishdesign.com@astonish_design | #drupalcon2014
Keeper of FOCUS
Product!
Owner
Understand
(and clearly articulate)
the “why” behind
your objective
1
astonishdesign.com@astonish_design | #drupalcon2014
Grand Vision:
http://www.stellerschool712.org/main/periodic-table-of-cupcakes/
astonishdesign.com@astonish_design | #drupalcon2014
Nice-to-have: Healthy
astonishdesign.com@astonish_design | #drupalcon2014
Initial Vision: Brownies
astonishdesign.com@astonish_design | #drupalcon2014
Good Product Owner!
vs.!
Bad Product Owner
astonishdesign.com@astonish_design | #drupalcon2014
Constraints
School Resources!
! - Cafeteria
Constraints!
! - refrigeration issue!
! - kids preferences!
! - allergies!
! - school rules!
! - state laws!
! - after school activities!
! - ingredients availability!
! - timing!
Stakeholder Issues!
! - bus driver!
! - school teacher!
! - spouse!
! - kids!
! - baking coach Contingency Plans!
! - made in advance!
! - not enough to go around!
! - ingredient shortage / substitutions!
! - production rate (?)!
! - allergies?
Integrations!
! - milk?!
! - water?!
! - soda?
Budget!
! - total budget!
! - run rate budget!
! - expected capital infusions
Competition!
! - museum cafe & gift shop!
! - other kids
Objective!
! - MVP!
! - Nice to Haves
astonishdesign.com@astonish_design | #drupalcon2014
Collaboration
1
2
3
Product!
Owner
Project!
Manager
Developer
astonishdesign.com@astonish_design | #drupalcon2014
Proposed Solution: Cookies
astonishdesign.com@astonish_design | #drupalcon2014
Collaboration
1
2Product!
Owner
Project!
Manager
Crucial Relationship!
built on Trust
2
astonishdesign.com@astonish_design | #drupalcon2014
Preventer of PAIN
Project!
Manager
Empower
Product Owner
manage
2
astonishdesign.com@astonish_design | #drupalcon2014
Preventer of PAIN
Project!
Manager
1) Manage
Assumptions!
!
2) Provide
resources for!
self-management
astonishdesign.com@astonish_design | #drupalcon2014
… back to cookies
astonishdesign.com@astonish_design | #drupalcon2014
Over Budget
astonishdesign.com@astonish_design | #drupalcon2014
Taking longer than expected
astonishdesign.com@astonish_design | #drupalcon2014
Missed Deadlines
astonishdesign.com@astonish_design | #drupalcon2014
Baking…!
(like project management)!
is not easy
http://excusemecanitellyousomething.blogspot.com/2010/12/burning-christmas-cookies.html
astonishdesign.com@astonish_design | #drupalcon2014
Assumptions about
Technology
astonishdesign.com@astonish_design | #drupalcon2014
Assumptions!
about Roles
astonishdesign.com@astonish_design | #drupalcon2014
Assumptions About Possibilities
http://www.stellerschool712.org/main/periodic-table-of-cupcakes/
astonishdesign.com@astonish_design | #drupalcon2014
Assumptions About Scope
astonishdesign.com@astonish_design | #drupalcon2014
Collaboration
1 2
Product!
Owner
Project!
Manager
Budget!
Timing!
prioritizing feature requests!
changing landscape!
questions / challenges!
Wants to be successful !
(Avoid Pain)
Budget indicators!
Delivery projections!
story definition/done & sizing!
flexibility!
direction / advice!
Wants to enable PO success!
(Prevent Pain)
PO and PM, !
shared responsibilities
astonishdesign.com@astonish_design | #drupalcon2014
Great Bakers Need Flexibility
http://natassjam.wordpress.com/2013/11/09/meatloaf-cupcakes/
astonishdesign.com@astonish_design | #drupalcon2014
Great Product
Owners Need
Flexibility !
(prioritizing the backlog)
Product
Backlog
Sprint
Backlog
Product
Owner
Scrum

Master
Project

Manager
Developer
Developer
Developer
Sprint
Planning
Meeting
astonishdesign.com@astonish_design | #drupalcon2014
Great Bakers
Need Direction
and Value
Advice
astonishdesign.com@astonish_design | #drupalcon2014
Great Product Owners!
Need Direction and Value Advice
astonishdesign.com@astonish_design | #drupalcon2014
Great Bakers need
indicators
astonishdesign.com@astonish_design | #drupalcon2014
…Product Owners!
Need Indicators, too
April
Budget
$0 $22,500 $45,000 $67,500 $90,000
Spent Remaining
astonishdesign.com@astonish_design | #drupalcon2014
Baked Goods!
(Like Projects)!
Can Be Extremely!
Satisfying
3
astonishdesign.com@astonish_design | #drupalcon2014
Balancer of CONTEXT
“Make technology
decisions
appropriate to the
client’s immediate
and near future
needs”?
Developer
astonishdesign.com@astonish_design | #drupalcon2014
Can I haz
broccoli?
astonishdesign.com@astonish_design | #drupalcon2014
Ermahgerd!
astonishdesign.com@astonish_design | #drupalcon2014
Scope
astonishdesign.com@astonish_design | #drupalcon2014
Implementation
http://recipesfoodandcooking.com/2013/05/15/broccoli-cheese-patties/
3
astonishdesign.com@astonish_design | #drupalcon2014
Developer
1) End User!
!
2) Business!
Needs
Balancer of CONTEXT
astonishdesign.com@astonish_design | #drupalcon2014
Put on your bib
astonishdesign.com@astonish_design | #drupalcon2014
Edge Case?
astonishdesign.com@astonish_design | #drupalcon2014
Understanding Business Needs!
!
Did we miss something?
astonishdesign.com@astonish_design | #drupalcon2014
Collaborative Discussion
1
2
3
Product!
Owner
Project!
Manager
Developer
astonishdesign.com@astonish_design | #drupalcon2014
Oh! You want
the cookies to
be healthful?
astonishdesign.com@astonish_design | #drupalcon2014
Got it!!
In that case…
astonishdesign.com@astonish_design | #drupalcon2014
SCOPE
CREEP
When is Scope Creep Okay?
SCOPE
CREEPastonishdesign.com@astonish_design | #drupalcon2014
Intentional & Informed
When it’s an outgrowth of a
collaborative process
<Yay!>
astonishdesign.com@astonish_design | #drupalcon2014
Keeper of FOCUS
Product!
Owner
Understand
(and clearly articulate)
the “why” behind
your objective
1
2
astonishdesign.com@astonish_design | #drupalcon2014
Preventer of PAIN
Project!
Manager
Empower
Product Owner
manage
3
astonishdesign.com@astonish_design | #drupalcon2014
Balancer of CONTEXT
Helping to inform!
collaborative!
scope decisions.Developer
astonishdesign.com@astonish_design | #drupalcon2014
If You
Give a
Mouse a
Cookie…
astonishdesign.com@astonish_design | #drupalcon2014
Cookies!
for!
Everyone!*
*not everyone will get a cookie
If You Give a Mouse a Cookie: Managing Scope

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