This document discusses ethics and provides examples of ethical behavior and dilemmas that may arise. It defines ethics as principles of conduct governing an individual or a group and explores different approaches to ethics including virtue ethics, deontology, and consequentialism. The document emphasizes treating others with respect, taking responsibility, and focusing on results over short-term gains. It also provides guidance on handling ethical dilemmas, such as objecting to unethical requests while proposing alternatives and seeking agreement.
The document introduces concepts of ethics according to author Rushworth Kidder, including that ethics is a process that helps people address difficult dilemmas. It discusses the need for ethical thinking and dialogue, especially for young people. Several surveys are presented showing trends of declining ethics among students, such as increased cheating. Different tests for ethical decision making and paradigms for resolving dilemmas are outlined.
This document discusses ethical decision making and provides guidance on using Potter's Box, a framework for analyzing ethical dilemmas. It presents five principles of ethical journalism, explains the components of Potter's Box including definition, values, principles, and loyalties, and provides examples of ethical dilemmas a journalist may face along with questions for consideration.
Ethics in the Workplace is the single most important attribute which leads to Sustainable Development.The Process of taking Ethical Decisions is very crucial in this context.
The document provides an overview of ethics and values as they relate to business practices. It discusses the company values of integrity, respect, compassion, and communication. It defines ethics as moral principles or values and discusses concepts like the Golden Rule. The document also addresses ethical dilemmas, challenges to ethics like greed and temptation, and why being ethical is important for businesses.
Kidder's Ethical Decision Making CheckpointsSindi Holman
Rushworth Kidder was a professor and author who founded the Institute for Global Ethics. He wrote extensively on ethics and moral decision-making. In his book "How Good People Make Tough Choices", Kidder outlines a 9-step process for making ethical decisions that involves recognizing an ethical issue, determining responsibilities, gathering facts, evaluating options based on consequences and duties, considering multiple perspectives, making a decision, and reflecting on the outcome. This process aims to help decision-makers navigate complex ethical dilemmas by considering impacts on all stakeholders and finding solutions that balance competing interests.
This document outlines a 10-step framework for ethical decision making presented by Nyla McCarthy. The framework includes steps such as describing the problem, determining if there is an ethical dilemma, identifying key values and principles, gathering information, reviewing codes of ethics, determining options, selecting a course of action, implementing the plan, evaluating results, and submitting cases for review. The document provides details about each step and gives an example of applying the framework to a case study in small groups.
Create a Harmonious Workplace and Avoid LitigationCase IQ
An optimum workplace environment is critical for the health of any organization. So what specific ingredient creates that optimum environment for you and your associates? Log in to this webinar to find out about the one primary ingredient that will help foster a sense of community, boost employee morale and increase productivity, while at the same time help to protect the business from conflict, workplace violence and employment lawsuits.
In order to achieve this type of workplace, managers, executives and the human resources team must all be on board, creating and enforcing policies that encourage employees to be courteous and discourage conflict.
2009 Plant Ferti Grow Fresnochilddev PresIda Jones
This document provides an overview and objectives for a workshop on managing ethics during troubled times. It outlines an agenda that includes individual reflection on ethics, examining definitions of ethics and distinguishing it from law, evaluating ethical scenarios, and developing strategies to apply ethics in the workplace. The document discusses scoring an ethical orientation questionnaire, a video on why people cheat, definitions of ethics, morals, and values, how organizations can incorporate ethics, and provides guidance on resolving ethical dilemmas.
The document introduces concepts of ethics according to author Rushworth Kidder, including that ethics is a process that helps people address difficult dilemmas. It discusses the need for ethical thinking and dialogue, especially for young people. Several surveys are presented showing trends of declining ethics among students, such as increased cheating. Different tests for ethical decision making and paradigms for resolving dilemmas are outlined.
This document discusses ethical decision making and provides guidance on using Potter's Box, a framework for analyzing ethical dilemmas. It presents five principles of ethical journalism, explains the components of Potter's Box including definition, values, principles, and loyalties, and provides examples of ethical dilemmas a journalist may face along with questions for consideration.
Ethics in the Workplace is the single most important attribute which leads to Sustainable Development.The Process of taking Ethical Decisions is very crucial in this context.
The document provides an overview of ethics and values as they relate to business practices. It discusses the company values of integrity, respect, compassion, and communication. It defines ethics as moral principles or values and discusses concepts like the Golden Rule. The document also addresses ethical dilemmas, challenges to ethics like greed and temptation, and why being ethical is important for businesses.
Kidder's Ethical Decision Making CheckpointsSindi Holman
Rushworth Kidder was a professor and author who founded the Institute for Global Ethics. He wrote extensively on ethics and moral decision-making. In his book "How Good People Make Tough Choices", Kidder outlines a 9-step process for making ethical decisions that involves recognizing an ethical issue, determining responsibilities, gathering facts, evaluating options based on consequences and duties, considering multiple perspectives, making a decision, and reflecting on the outcome. This process aims to help decision-makers navigate complex ethical dilemmas by considering impacts on all stakeholders and finding solutions that balance competing interests.
This document outlines a 10-step framework for ethical decision making presented by Nyla McCarthy. The framework includes steps such as describing the problem, determining if there is an ethical dilemma, identifying key values and principles, gathering information, reviewing codes of ethics, determining options, selecting a course of action, implementing the plan, evaluating results, and submitting cases for review. The document provides details about each step and gives an example of applying the framework to a case study in small groups.
Create a Harmonious Workplace and Avoid LitigationCase IQ
An optimum workplace environment is critical for the health of any organization. So what specific ingredient creates that optimum environment for you and your associates? Log in to this webinar to find out about the one primary ingredient that will help foster a sense of community, boost employee morale and increase productivity, while at the same time help to protect the business from conflict, workplace violence and employment lawsuits.
In order to achieve this type of workplace, managers, executives and the human resources team must all be on board, creating and enforcing policies that encourage employees to be courteous and discourage conflict.
2009 Plant Ferti Grow Fresnochilddev PresIda Jones
This document provides an overview and objectives for a workshop on managing ethics during troubled times. It outlines an agenda that includes individual reflection on ethics, examining definitions of ethics and distinguishing it from law, evaluating ethical scenarios, and developing strategies to apply ethics in the workplace. The document discusses scoring an ethical orientation questionnaire, a video on why people cheat, definitions of ethics, morals, and values, how organizations can incorporate ethics, and provides guidance on resolving ethical dilemmas.
How good people make tough decisions 2010WSU Cougars
This document discusses ethical decision making for school superintendents. It presents four types of "right vs right" ethical dilemmas that superintendents may face: truth vs loyalty, individual vs community, short-term vs long-term, and justice vs mercy. It also discusses three principles for decision making in these situations: ends-based, rules-based, and care-based. The document provides examples of ethical dilemmas superintendents could discuss and gives "maxims of ethical leadership" to guide decisions.
The document discusses the importance of ethics and making ethical decisions. It provides an overview of key concepts like ethics, values, morals, foundational ethics and situational ethics. It also outlines various frameworks that can be used in ethical decision making, such as utilitarianism, deontology, and virtue ethics. The presentation emphasizes developing strong personal convictions, integrity, and using frameworks to thoughtfully evaluate ethical issues and choices.
The document discusses building successful employee relationships and ethics in the workplace. It provides an overview of different ethical perspectives like utilitarianism, rights, fairness and virtue. It then discusses integrity, trust and different frameworks for ethical decision making including the RESOLVEDD, Davis 7 step process and Markkula models. It presents examples of ethical dilemmas an internal auditor and employee of a company might face around suppressing findings or a report about poor working conditions. It emphasizes the importance of codes of ethics, evaluating alternatives and outcomes, and implementing ethical decisions to maintain integrity and trust.
1. This document discusses ethical decision making models and processes. It describes a 6-step model proposed by Morreim involving defining the problem, identifying alternatives, evaluating alternatives, making a decision, implementing the decision, and evaluating the decision.
2. Each step of the model is explained in detail. For example, when identifying alternatives it notes the importance of considering more than just two opposing choices and being open to new options. When evaluating alternatives, it advises distinguishing between facts and perceptions.
3. The document also briefly describes another 4-step collaborative model and notes that the goal of ethical decision making models is to help the decision maker make a valid decision without violating ethical principles.
This document provides an overview of ethics and ethical reasoning. It defines ethics as how people try to live according to standards of right and wrong in their thoughts and actions. It discusses understanding right from wrong, developing a moral compass, intrinsic and instrumental values, and value conflicts. It also covers ethical theories like utilitarianism and virtue ethics. The document presents Kohlberg's stages of moral development and discusses applying ethics through resolving dilemmas and ethical reasoning.
1. The document discusses the ethics of care approach to moral decision making and compares it to the justice-based approach. It analyzes the Heinz dilemma using both approaches.
2. It summarizes Carol Gilligan's research challenging Lawrence Kohlberg's theory of moral development, finding that women tend to use a care-based approach while men use justice.
3. The ethics of care prioritizes relationships and responsibility to others over impartial duties and rules. It emphasizes compassion, attentiveness, and nurturing relationships.
This document outlines a 5-step framework for making ethical decisions: 1) Recognize the ethical issues, 2) Get the relevant facts, 3) Evaluate alternative actions using utilitarian, rights-based, justice, common good, and virtue approaches, 4) Make a decision and test it, 5) Act and reflect on the outcome. The framework provides questions to guide each step, such as identifying stakeholders, consulting all relevant parties, and considering how different ethical approaches assess various options.
The document outlines the steps taken to address an ethical dilemma regarding hiring a candidate with a criminal record against company policy. The dilemma involved a candidate with a felony forgery conviction from 2000 who had been rehabilitated. After getting the facts, identifying the options of hiring him or not, and testing the options, the decision was made to hire him based on evidence of his rehabilitation. He was given a role without financial access and has now worked successfully for 6 months with no issues.
Ethical decision making –Attitude and beliefs mital radadiya
This document outlines a presentation on ethical decision making, focusing on attitudes and beliefs. It discusses how ethical decision making examines obedience to laws, care for others, and rational thought. It defines values as important beliefs and attitudes as less intense beliefs about proper ways of thinking. The presentation then outlines a 7-step process for ethical decision making: 1) identify the problem, 2) collect relevant information, 3) evaluate the information, 4) consider alternatives, 5) make a decision, 6) act, and 7) review the action. The goal is to resolve problems in a way supported by ethics theories and evaluation criteria.
Judgments and decisions in health care review: how to undertake ethical revie...Hugh Davies
NOTE This file contains links that will only work if it's downloaded as a PowerPoint presentation!
This slide set analyses healthcare research review. I hope it will help Research Ethics Committee and IRB members.
It breaks review down into 4 steps (Construction, De-construction, Judgement and Debate) and provides 8 questions we should ask when judging the acceptability of a research proposal.
I hope it may also help resolve disagreements when they arise and also help researchers when they design and present their research.
Here are a few key considerations from a virtue ethics perspective:
- A virtuous person would show compassion for the mother and children's situation, and want to help alleviate their suffering. Virtues like caring, generosity and fairness would call us to support those in need.
- However, virtue is also about prudence and responsibility. We need sustainable, responsible solutions that don't enable dependency long-term or cause new problems down the road. Virtues like independence and integrity are also important.
- An ideal response would uphold the dignity of all. It would provide temporary assistance, while also considering responsible ways the mother could meet her family's needs in the future through community support, job training, etc. The goal would be empower
SMUMN Ethical Issues for Administrators-Session 1bruce.miller
I understand what defines a value.
I understand what defines moral/ethical principles.
I understand how we develop our values.
I understand how our values shape our morals/ethical ethos.
I understand why it is important to understand our values in order to make sound moral/ethical decisions.
Ethical Issues for Administrators: Session 1-What is Ethics?brucemiller9901
The document discusses core values and how they are developed. A core value is one that is chosen freely, prized, and acted upon repeatedly. Values are acquired through imprinting in early childhood from parents, modeling behaviors of heroes in middle childhood, and socialization with peers in the teen years. By young adulthood, one's values system is generally locked in place unless a major life event causes it to change. Making ethical decisions requires understanding one's own core values and how they were formed.
This document outlines a 6-step ethical decision making process: 1) Recognizing the problem, 2) Identifying principles and policies, 3) Considering options, 4) Choosing a solution, 5) Implementing the solution, and 6) Evaluating the solution. Each step is described in 1-2 paragraphs with guiding questions. For example, step 2 involves referring to codes of ethics and considering duties, guidelines, and legal implications. Step 3 involves listing alternatives and assessing risks/impacts. The document also briefly describes structured vs. unstructured problems and programmed vs. non-programmed decisions.
This document discusses business ethics and social responsibility. It defines ethics as dealing with questions of right versus wrong and addresses common value conflicts people face. It also outlines four categories of ethics: simple truth, personal integrity, appropriate individual behavior rules, and appropriate societal behavior rules. Finally, it discusses different approaches to solving ethical dilemmas, such as virtue ethics, ethics for the greater good, and universal ethics.
(4) Ethical behavior and social responsibilityWaleed Ghalwash
The document discusses ethical behavior and social responsibility. It begins by outlining the six pillars of character - trustworthiness, respect, responsibility, fairness, caring, and citizenship. It then defines ethics and ethical behavior. Personal values like being honest and helpful can influence individual ethical decisions. Cultural differences also impact what is considered appropriate behavior. There are different views on ethics like the justice view and utilitarian view. Managers can improve ethics through actions like leading by example and establishing codes of conduct. Ethical dilemmas present situations where potential benefits conflict with ethics. Whistleblowers help uphold standards by exposing wrongdoing. Corporate social responsibility involves companies voluntarily contributing to social and environmental issues.
This document provides guidance on making ethical decisions in the workplace. It discusses key concepts like business ethics, codes of conduct, and types of ethical issues that may arise, such as harassment, fraud, theft, and whistleblowing. It recommends addressing the ethical concerns, determining who is affected, consulting others, and following steps to make ethical decisions, such as identifying the problem, listing relevant facts, considering alternative actions and their potential impacts, and determining a course of action that benefits stakeholders and respects rights. The overall message is that ethics and trustworthiness are important for businesses, and ethical decision-making considers all perspectives and seeks the greatest good.
This document discusses discrimination, harassment, and sexual harassment in the workplace. It begins with an outline covering discrimination, workplace harassment, and sexual harassment. Protected class statuses under US federal law are discussed, including race, sex, religion, disability status, and others. Discrimination is defined as making employment decisions like hiring or firing based on protected class status. Workplace harassment is defined as unwelcome conduct that creates a hostile work environment. Sexual harassment is defined as unwelcome sexual conduct that affects employment conditions or creates a hostile work environment. The importance of reporting such issues is covered. The document provides scenarios and discusses how supervisors should respond to create a safe reporting environment and minimize disruption.
Building and sustaining ethical nonprofits toolkit (handout 1 of 1)Greenlights
This document provides three models for ethical decision making - Ruggiero's model involving studying details, identifying criteria, determining choices and deciding the best action; Nash's model involving 12 questions to define the problem from multiple perspectives and consider intentions, injuries, and disclosure; and Kidder's 9 checkpoint model involving recognizing the moral issue, gathering facts, testing for right vs wrong and right vs right paradigms, applying resolution principles, and reflecting on the decision. It then provides three ethical scenarios for analysis and general resources on ethics.
This document provides an introduction to professional ethics. It discusses that ethics deals with normative standards that guide appropriate behavior. Ethics presupposes underlying values and serves as guidelines for how people should act. There are different types of values like financial, religious, and ethical values which serve different ends. Ethical values specifically serve the ends of human well-being by seeking to promote welfare. Ethics is about practical reasoning and deciding how to act, and ethical theories help people determine what actions to take. When making decisions, businesses must consider their stakeholders - those impacted by their actions such as customers, employees, and communities. Having a stakeholder orientation is important for businesses to understand stakeholder needs and address them responsibly. Social responsibility refers to
This document provides an overview of elements of torts, including business torts, negligence torts, and intentional torts against persons. It discusses key concepts such as duty of care, reasonable person standard, causation including proximate cause, defenses to negligence, and establishes the definitions and requirements for different intentional torts including assault and battery. Real-world examples and court cases are referenced throughout to illustrate applications of tort law principles.
Doctors for America Debunks 10 Myths on Affordable Health CareRaina Kumra
This document aims to bust the top 10 myths about the Affordable Care Act by providing facts to counter each myth. Some of the key facts provided are that 32 million more Americans will have health insurance under the Act, it prohibits insurance companies from imposing lifetime limits on coverage, and provides tax credits to help small businesses afford health insurance for their employees. The overall message is that the Act works to expand access to affordable health care while also improving quality and controlling costs.
How good people make tough decisions 2010WSU Cougars
This document discusses ethical decision making for school superintendents. It presents four types of "right vs right" ethical dilemmas that superintendents may face: truth vs loyalty, individual vs community, short-term vs long-term, and justice vs mercy. It also discusses three principles for decision making in these situations: ends-based, rules-based, and care-based. The document provides examples of ethical dilemmas superintendents could discuss and gives "maxims of ethical leadership" to guide decisions.
The document discusses the importance of ethics and making ethical decisions. It provides an overview of key concepts like ethics, values, morals, foundational ethics and situational ethics. It also outlines various frameworks that can be used in ethical decision making, such as utilitarianism, deontology, and virtue ethics. The presentation emphasizes developing strong personal convictions, integrity, and using frameworks to thoughtfully evaluate ethical issues and choices.
The document discusses building successful employee relationships and ethics in the workplace. It provides an overview of different ethical perspectives like utilitarianism, rights, fairness and virtue. It then discusses integrity, trust and different frameworks for ethical decision making including the RESOLVEDD, Davis 7 step process and Markkula models. It presents examples of ethical dilemmas an internal auditor and employee of a company might face around suppressing findings or a report about poor working conditions. It emphasizes the importance of codes of ethics, evaluating alternatives and outcomes, and implementing ethical decisions to maintain integrity and trust.
1. This document discusses ethical decision making models and processes. It describes a 6-step model proposed by Morreim involving defining the problem, identifying alternatives, evaluating alternatives, making a decision, implementing the decision, and evaluating the decision.
2. Each step of the model is explained in detail. For example, when identifying alternatives it notes the importance of considering more than just two opposing choices and being open to new options. When evaluating alternatives, it advises distinguishing between facts and perceptions.
3. The document also briefly describes another 4-step collaborative model and notes that the goal of ethical decision making models is to help the decision maker make a valid decision without violating ethical principles.
This document provides an overview of ethics and ethical reasoning. It defines ethics as how people try to live according to standards of right and wrong in their thoughts and actions. It discusses understanding right from wrong, developing a moral compass, intrinsic and instrumental values, and value conflicts. It also covers ethical theories like utilitarianism and virtue ethics. The document presents Kohlberg's stages of moral development and discusses applying ethics through resolving dilemmas and ethical reasoning.
1. The document discusses the ethics of care approach to moral decision making and compares it to the justice-based approach. It analyzes the Heinz dilemma using both approaches.
2. It summarizes Carol Gilligan's research challenging Lawrence Kohlberg's theory of moral development, finding that women tend to use a care-based approach while men use justice.
3. The ethics of care prioritizes relationships and responsibility to others over impartial duties and rules. It emphasizes compassion, attentiveness, and nurturing relationships.
This document outlines a 5-step framework for making ethical decisions: 1) Recognize the ethical issues, 2) Get the relevant facts, 3) Evaluate alternative actions using utilitarian, rights-based, justice, common good, and virtue approaches, 4) Make a decision and test it, 5) Act and reflect on the outcome. The framework provides questions to guide each step, such as identifying stakeholders, consulting all relevant parties, and considering how different ethical approaches assess various options.
The document outlines the steps taken to address an ethical dilemma regarding hiring a candidate with a criminal record against company policy. The dilemma involved a candidate with a felony forgery conviction from 2000 who had been rehabilitated. After getting the facts, identifying the options of hiring him or not, and testing the options, the decision was made to hire him based on evidence of his rehabilitation. He was given a role without financial access and has now worked successfully for 6 months with no issues.
Ethical decision making –Attitude and beliefs mital radadiya
This document outlines a presentation on ethical decision making, focusing on attitudes and beliefs. It discusses how ethical decision making examines obedience to laws, care for others, and rational thought. It defines values as important beliefs and attitudes as less intense beliefs about proper ways of thinking. The presentation then outlines a 7-step process for ethical decision making: 1) identify the problem, 2) collect relevant information, 3) evaluate the information, 4) consider alternatives, 5) make a decision, 6) act, and 7) review the action. The goal is to resolve problems in a way supported by ethics theories and evaluation criteria.
Judgments and decisions in health care review: how to undertake ethical revie...Hugh Davies
NOTE This file contains links that will only work if it's downloaded as a PowerPoint presentation!
This slide set analyses healthcare research review. I hope it will help Research Ethics Committee and IRB members.
It breaks review down into 4 steps (Construction, De-construction, Judgement and Debate) and provides 8 questions we should ask when judging the acceptability of a research proposal.
I hope it may also help resolve disagreements when they arise and also help researchers when they design and present their research.
Here are a few key considerations from a virtue ethics perspective:
- A virtuous person would show compassion for the mother and children's situation, and want to help alleviate their suffering. Virtues like caring, generosity and fairness would call us to support those in need.
- However, virtue is also about prudence and responsibility. We need sustainable, responsible solutions that don't enable dependency long-term or cause new problems down the road. Virtues like independence and integrity are also important.
- An ideal response would uphold the dignity of all. It would provide temporary assistance, while also considering responsible ways the mother could meet her family's needs in the future through community support, job training, etc. The goal would be empower
SMUMN Ethical Issues for Administrators-Session 1bruce.miller
I understand what defines a value.
I understand what defines moral/ethical principles.
I understand how we develop our values.
I understand how our values shape our morals/ethical ethos.
I understand why it is important to understand our values in order to make sound moral/ethical decisions.
Ethical Issues for Administrators: Session 1-What is Ethics?brucemiller9901
The document discusses core values and how they are developed. A core value is one that is chosen freely, prized, and acted upon repeatedly. Values are acquired through imprinting in early childhood from parents, modeling behaviors of heroes in middle childhood, and socialization with peers in the teen years. By young adulthood, one's values system is generally locked in place unless a major life event causes it to change. Making ethical decisions requires understanding one's own core values and how they were formed.
This document outlines a 6-step ethical decision making process: 1) Recognizing the problem, 2) Identifying principles and policies, 3) Considering options, 4) Choosing a solution, 5) Implementing the solution, and 6) Evaluating the solution. Each step is described in 1-2 paragraphs with guiding questions. For example, step 2 involves referring to codes of ethics and considering duties, guidelines, and legal implications. Step 3 involves listing alternatives and assessing risks/impacts. The document also briefly describes structured vs. unstructured problems and programmed vs. non-programmed decisions.
This document discusses business ethics and social responsibility. It defines ethics as dealing with questions of right versus wrong and addresses common value conflicts people face. It also outlines four categories of ethics: simple truth, personal integrity, appropriate individual behavior rules, and appropriate societal behavior rules. Finally, it discusses different approaches to solving ethical dilemmas, such as virtue ethics, ethics for the greater good, and universal ethics.
(4) Ethical behavior and social responsibilityWaleed Ghalwash
The document discusses ethical behavior and social responsibility. It begins by outlining the six pillars of character - trustworthiness, respect, responsibility, fairness, caring, and citizenship. It then defines ethics and ethical behavior. Personal values like being honest and helpful can influence individual ethical decisions. Cultural differences also impact what is considered appropriate behavior. There are different views on ethics like the justice view and utilitarian view. Managers can improve ethics through actions like leading by example and establishing codes of conduct. Ethical dilemmas present situations where potential benefits conflict with ethics. Whistleblowers help uphold standards by exposing wrongdoing. Corporate social responsibility involves companies voluntarily contributing to social and environmental issues.
This document provides guidance on making ethical decisions in the workplace. It discusses key concepts like business ethics, codes of conduct, and types of ethical issues that may arise, such as harassment, fraud, theft, and whistleblowing. It recommends addressing the ethical concerns, determining who is affected, consulting others, and following steps to make ethical decisions, such as identifying the problem, listing relevant facts, considering alternative actions and their potential impacts, and determining a course of action that benefits stakeholders and respects rights. The overall message is that ethics and trustworthiness are important for businesses, and ethical decision-making considers all perspectives and seeks the greatest good.
This document discusses discrimination, harassment, and sexual harassment in the workplace. It begins with an outline covering discrimination, workplace harassment, and sexual harassment. Protected class statuses under US federal law are discussed, including race, sex, religion, disability status, and others. Discrimination is defined as making employment decisions like hiring or firing based on protected class status. Workplace harassment is defined as unwelcome conduct that creates a hostile work environment. Sexual harassment is defined as unwelcome sexual conduct that affects employment conditions or creates a hostile work environment. The importance of reporting such issues is covered. The document provides scenarios and discusses how supervisors should respond to create a safe reporting environment and minimize disruption.
Building and sustaining ethical nonprofits toolkit (handout 1 of 1)Greenlights
This document provides three models for ethical decision making - Ruggiero's model involving studying details, identifying criteria, determining choices and deciding the best action; Nash's model involving 12 questions to define the problem from multiple perspectives and consider intentions, injuries, and disclosure; and Kidder's 9 checkpoint model involving recognizing the moral issue, gathering facts, testing for right vs wrong and right vs right paradigms, applying resolution principles, and reflecting on the decision. It then provides three ethical scenarios for analysis and general resources on ethics.
This document provides an introduction to professional ethics. It discusses that ethics deals with normative standards that guide appropriate behavior. Ethics presupposes underlying values and serves as guidelines for how people should act. There are different types of values like financial, religious, and ethical values which serve different ends. Ethical values specifically serve the ends of human well-being by seeking to promote welfare. Ethics is about practical reasoning and deciding how to act, and ethical theories help people determine what actions to take. When making decisions, businesses must consider their stakeholders - those impacted by their actions such as customers, employees, and communities. Having a stakeholder orientation is important for businesses to understand stakeholder needs and address them responsibly. Social responsibility refers to
This document provides an overview of elements of torts, including business torts, negligence torts, and intentional torts against persons. It discusses key concepts such as duty of care, reasonable person standard, causation including proximate cause, defenses to negligence, and establishes the definitions and requirements for different intentional torts including assault and battery. Real-world examples and court cases are referenced throughout to illustrate applications of tort law principles.
Doctors for America Debunks 10 Myths on Affordable Health CareRaina Kumra
This document aims to bust the top 10 myths about the Affordable Care Act by providing facts to counter each myth. Some of the key facts provided are that 32 million more Americans will have health insurance under the Act, it prohibits insurance companies from imposing lifetime limits on coverage, and provides tax credits to help small businesses afford health insurance for their employees. The overall message is that the Act works to expand access to affordable health care while also improving quality and controlling costs.
The document is a progress report for a fundraising campaign called "Write A Check 2010" run by the Denton Creek Trailblazers to raise $17,000. It shows that so far $7,860 has been raised, with 1st grade in the lead having raised $1,860. It encourages several classes to turn in a few more checks to reach rewards like popsicle or pajama parties.
The document discusses ethics in business and the insurance industry in India. It provides details on key committees and regulations related to insurance. It also lists major life and general insurance companies in India and their subsidiaries. The roles and responsibilities of insurance agents are summarized in 5 points focusing on prioritizing client interests, maintaining confidentiality, and providing sincere service. The financial planning process is summarized in 4 steps - establishing the client, gathering data, analyzing status, and developing and implementing recommendations.
This document discusses business ethics and the ethical issues surrounding the use of information technology in e-business. It notes that business ethics examines the moral problems that arise in business and that the use of IT in e-business presents challenges regarding security, privacy, and its impacts on society. The document outlines the responsibilities of business professionals and users to promote ethical IT use and follow guidelines like those in the AITP code of conduct. It also discusses some specific ethical issues around topics like computer crime, intellectual property, and privacy.
1. The document discusses ethics in the insurance sector and provides an overview of the Indian insurance industry. It defines key concepts like ethics, different types of insurance (life and general), and the financial system of insurance planning.
2. It explains the history and regulations of insurance in India, including the nationalization of life and general insurance. It also outlines the roles and responsibilities of various entities in the insurance sector like agents, brokers, and companies.
3. The conclusion emphasizes the growing opportunities and importance of the insurance industry in India's economic development by helping customers meet their long-term financial needs.
The document provides an introduction to an ethics course, including:
- An overview of course topics such as the human person, freedom, moral law, and virtues.
- A description of course objectives to develop high moral standards and respect for others.
- Details of assignments and expectations for class participation and avoiding issues like cheating.
This document discusses ethics and business ethics. It defines ethics as the study of good and bad behavior and morality. Business ethics refers to applying ethical standards to business practices and decisions. The document outlines several approaches to ethical standards like utilitarianism and virtue ethics. It also discusses ethical dilemmas that can arise in business when there are conflicts between ethical decisions and business interests. Overall, the document provides an overview of ethics and emphasizes the importance of following ethical practices in business.
The insurance industry is witnessing a slow but certain evolution due to disruptive technologies, external market forces, and their consequent impact on insurance business and operating models.
This Slideshare deck has the overview of the top 10 insurance trends that will be strategic for firms in the near term.
This document provides an overview of professional ethics and codes of ethics. It defines professional ethics as the ethical norms that guide decisions within a profession. Professional organizations often establish codes of ethics to provide guidance to members. An effective ethics program includes a written code, ethics officer, training, auditing and enforcement. Key aspects of implementing and overseeing an ethics program involve developing, communicating and enforcing the code, providing guidance on ethical issues, monitoring conduct, and measuring the program's effectiveness through methods like surveys and audits. Consistent enforcement is important for an ethics program to be effective.
This document discusses the importance of business ethics. It notes that ethical behavior and corporate social responsibility can boost sales, reduce employee turnover, attract more talented employees, and attract investors, protecting a company's share price. Unethical behavior may damage a company's reputation and lower profits. The document outlines foundations of ethical behavior like treating others well and outlines some common ethical issues businesses face like honesty, fair compensation, and respecting others. It discusses how ethics can contribute to employee commitment, investor loyalty, customer satisfaction, and relationships with stakeholders. The conclusion emphasizes that an integrity approach to business can strengthen competitiveness and improve work life and relationships.
The document discusses the meaning and importance of ethics, especially business ethics. It defines ethics as the science of character and principles that determine right and wrong conduct. Business ethics comprises the moral principles that guide behavior in business. The document outlines different views on the relationship between business and ethics, discusses common unethical acts and why misconduct often goes unreported, and provides suggestions for encouraging ethical conduct like training, whistleblowing policies, and codes of ethics.
Ethics involves moral standards that govern behavior and determine what is good versus bad. Ethical behavior follows principles of moral reasoning and can vary across cultures. Upholding ethics in business requires balancing universal moral standards with local cultural norms. Many factors influence individual and organizational ethics, including moral development, values, leadership, and structural influences within a company.
This document provides an overview of an ethics presentation given by ServiceMaster Lakeshore. The presentation defines key ethics terms like ethics, values, and morals. It discusses the importance of developing personal convictions, role modeling ethical behavior, and not making assumptions. The presentation contrasts foundational and situational ethics approaches and identifies common sources of ethical frameworks like utilitarianism and deontology. It provides a method for making ethical decisions and includes case studies for participants to practice applying ethical reasoning. The overall goal is to help participants better understand ethics and develop skills for addressing ethical issues.
The document discusses ethical decision making for businesses. It outlines several factors to consider: protecting a company's reputation, building trust with customers, following applicable laws and regulations, complying with company policies, aligning with management practices, considering ethical values and stakeholders, and personal values. Ethical decisions should not violate these factors or coerce, deceive or exploit people. The document provides guidance on navigating external and self-imposed pressures, as well as ignorance, when making ethical business decisions.
The document discusses business ethics, including definitions, principles, causes of ethical dilemmas, and consequences of ethical and unethical actions. It defines business ethics as standards for morally right conduct in business that may go beyond legal requirements. It lists 12 principles of business ethics like leadership, accountability, integrity, and environmental concern. It also discusses potential causes of ethical dilemmas like competing interests, misaligned incentives, and clashing cultures within businesses. Finally, it notes consequences can result from ethical or unethical actions, and ethics help provide direction for human behavior.
The document discusses ethical leadership and provides information on values, morals, ethics, ethical theories including virtue ethics and utilitarianism. It discusses how to resolve ethical dilemmas through analyzing consequences and actions. Examples are provided on following rules when star players break them before an important game, whether stealing to pay for a life-saving treatment is justified, and reporting a coworker for violating privacy policies at risk of self-incrimination. Ratan Tata is presented as an example of an ethical leader who refused to pay a bribe. The document emphasizes treating people fairly and creating value for society as key aspects of ethical leadership and decision making.
This document provides an overview of ethics and laws related to business and sales. It begins with defining ethics and discussing different ethical approaches. It then addresses ethical issues that may arise in relation to a salesperson's customers and company. It also discusses how companies can create an ethical sales climate through codes of conduct and processes for responding to ethical breaches. Finally, it outlines several key laws that salespeople should be aware of, such as those governing privacy, spam, bribery, and fair business practices. The document aims to educate salespeople about common ethical dilemmas they may face and importance of complying with relevant laws.
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2. Darley's law is discussed, where individuals may exploit weaknesses in standard-based systems. Performance measurement systems can also incentivize unethical behavior.
3. Ethical leadership involves considering the implications of decisions on others, acting consistently with one's values, and making choices that can be publicly justified. Leaders set the ethical tone and should develop virtues like honesty, fairness and integrity.
Why study engineering ethics and moral dilemmasEzhil Arasi
The document discusses engineering ethics and moral dilemmas. It provides an introduction to ethics and explains why engineering ethics is important to study. It discusses Kohlberg's stages of moral development and uses examples like the Heinz dilemma to illustrate the stages. The document also outlines procedures for facing moral dilemmas, such as assessing situations, discussing with others, and determining the best course of action. Overall, the document aims to introduce key concepts around engineering ethics and provide guidance for addressing moral dilemmas.
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This document provides an introduction to ethics and computer ethics. It discusses that ethics is concerned with principles of right and wrong conduct based on moral duty. Ethical principles guide decision making to prevent relying only on intuition. Computer ethics situations involve the same ethical principles as regular ethics but computers allow actions to be performed faster. It is important to be able to identify ethical issues that may not be obvious. The document also discusses factors that influence decision making like laws, guidelines, and ethics. It provides examples of ethical, unethical, legal and illegal situations. Finally, it outlines informal guidelines like the mom test, TV test and harm minimization principle that can help identify and resolve ethical dilemmas.
Ethics is a part of our day to day live it have a great impact on our good will.
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Short version ethical decision making processPablo Galiana
The document provides guidance on making ethical and effective decisions using a 7-step process: 1) stop and reflect, 2) clarify objectives, 3) gather information, 4) develop options, 5) consider impacts, 6) make the decision, and 7) monitor impacts. It also discusses 5 perspectives to examine issues from: personal character, cost/benefit, human value, fairness, and common good. The 6 pillars of character are trustworthiness, respect, responsibility, fairness, caring, and citizenship. Case studies are presented to apply the decision-making process and perspectives.
This document is a quiz for a nursing home organizational behavior class. It contains 9 multiple choice questions about an ethical dilemma scenario where a nursing home director discovers the company is improperly overbilling Medicare. The questions assess understanding of ethics, organizational behavior concepts like contingency theory, and distinguishing between ethical and unethical behavior.
This document is a quiz for a nursing home organizational behavior class. It contains 9 multiple choice questions about an ethical dilemma scenario where a nursing home director discovers the company is improperly overbilling Medicare. The questions assess understanding of ethics, organizational behavior concepts like contingency theory, and the relationship between unethical and illegal acts.
This document is a quiz for a nursing home organizational behavior class. It contains 9 multiple choice questions about an ethical dilemma scenario where a nursing home director discovers the company is improperly overbilling Medicare. The questions assess understanding of ethics, organizational behavior concepts like contingency theory, and distinguishing between ethical and unethical behavior.
This document provides an overview of key concepts in business ethics. It discusses ethics and morality, defines business ethics as the study of moral standards as they apply to business, and outlines common types of ethical issues businesses face. It also examines arguments for and against the need for business ethics in business. The document then explores models of moral development and factors that influence ethical decision making and behavior.
The document discusses ethics in trading and provides guidelines on dos and don'ts. It defines ethics as standards of right and wrong that prescribe what humans ought to do in terms of rights, obligations, benefits to society, fairness, or virtues. It also discusses developing one's ethical standards through continuous self-examination. The dos section recommends learning about trading strategies, having a money management plan, making independent decisions, and understanding risks. The don'ts advise against making decisions based on rumors, letting emotions rule trading, and manipulative activities. It also discusses resolving ethical dilemmas by analyzing consequences, actions, and making a decision.
2. What are ethics?
• Standards of right and wrong; good
and bad
• A set of principles of right conduct.
• Theory or system of moral values
• General nature of morals and moral
choices
• Rules or standards governing conduct
or a profession
3. Ethical Behavior
• Based on morals, laws, and ethics
• Morals entail making the distinction
between right and wrong.
• Laws are legal tenents.
• Ethics entail knowing what to do when
a situation presents more than one
“right” answer.
4. 3 Basic Methods of Examining Ethics
• Metaethics – where our ethical
principles come from & what they
mean
• Applied Ethics – examining specific
controversial issues
• Normative Ethics – to arrive at moral
standards that regulate right & wrong
conduct
5. Ethics involve consideration
for duty and for what is the
right response when a
conflict arises. Ethics are, in
essence, codes of expected
behavior that apply in the
absence of laws.
6. Ethics are derived from morals
and are applied when a purely
moral response might not be
ultimately appropriate.
Contradictory laws or societal
norms set up conflicts that
must be resolved in an ethical
manner.
7. Searching for Ideal Behavior
The Golden Rule:
“Do unto others as you would
want others to do unto you!”
8. Searching for Ideal Behavior
Virtue – develop good habits of
character
• Wisdom
• Courage
• Temperance
• Justice
• Fortitude
• Generosity
• Self-Respect
9. Searching for Ideal Behavior
Duty – Clear Obligations:
• Duties to your God: inward and outward
practice of your individual faith
• Duties to Oneself: developing ones’ own skills
and talents; to not harm ourselves
• Duties to Others: not to cause harm, respect
others
11. Our rights
Justified claim against another person’s
behavior – our right not to be harmed,
payment of debt, life, health, liberty or
possessions.
Thomas Jefferson’s 3 Foundation Rights:
• Life
• Liberty
• And the pursuit of happiness!
12. Our actions
Treat people as an end, and never as a
means to an end.
Treat people with dignity and respect
and not as an instrument for our end
goals.
13. Moral convictions
• Fidelity – duty to keep promises
• Reparation – duty to compensate others
when we harm them
• Gratitude – duty to thank those who help us
• Justice – duty to recognize merit
• Beneficence – duty to charitable acts
• Self Improvement – duty to improve our
virtue & intelligence
• Non-malfeasance – duty not to injure others
14. Influence on Ethical Behavior
Individual values significantly influence
ethical behavior.
Values are what one believes. Define
what is important. A strong factor that
influences which “right” answer one
chooses.
Ethics are what one does.
15. Business Ethics
In reality, they are applied ethics. The
insurance professional must embrace
moral values, be aware of applicable
laws, rules, and regulations, and then
apply those values and rules to a given
situation.
Entail making optimal choices in the
workplace & doing what’s right in
context of products & services &
relationships with stakeholders.
16. Consequential Behavior
• Judges that an action is morally right if
the consequences of that action are
more favorable than unfavorable.
• Add up the good vs. the bad
• Decide if the good outweighs the bad
18. Respect
• Treating customers, co-workers,
managers, etc. with dignity, courtesy
and respect.
• Using business supplies, equipment,
time, money appropriately, efficiently
and honestly, for business purposes
only.
• Protecting & improving your work
environment – abide by laws & rules to
protect us and our environment.
19. Responsibility
• Provide timely, high-quality goods and
services.
• Work alongside your co-workers and
carrying your share of the load.
• Meet all performance expectations and
add value.
21. Are you acting ethically?
• Compare actions to the Golden Rule
• Would you want your peers to know
your actions?
• What about family, friends, neighbors,
church, the media?
22. Ethical Dilemma – What would you do?
• The Claim Adjuster
• The Conflict
• The Resolution
23. •Think through each conflict situation,
bearing in mind the codes of expected
behavior, ethical guidelines, and moral
values.
•Ethical decisions originate from
reasoned consideration of all the issues
surrounding a conflict.
Ethics Requires…
24. Universal Standards
• Laws and Regulations
• Public and Employee Safety
• Truthfulness of records and statements
25. What qualifies as an unethical act?
• Falsehoods
• Stretching the truth
• Misrepresentation
• Misappropriation of monies
• Unfaithful to promises
• Sharing confidential information
• Breaking contracts
• Putting your interests before others
26. Unethical acts = short term gains
• Instant gratification; later regret
• Are you in this for the long haul?
• Is your reputation important to you?
• What legacy would you like to leave?
27. Why are ethics important to our industry?
• Proper premium for identified risks
• Claims have direct effect on premium
& coverage availability
• Honesty in dealing with customers
• Honesty in dealing with carriers
• Accepting responsibility for our actions
• E&O potential
• Insurance Industry Reputation
28.
29. Agent Owes Insurance Company
• Loyalty
• Good Faith
• Reasonable Care
• Contractual Duties
30. Agent Owes Customers
• Adequate Coverage
• Proper Coverage
• Coverage placed in the best interest of
the customer
• Coverage placed with a financially
sound carrier
• Prompt communication
31. Ethical Dilemma – What would you do?
• Commission
• Short Investigation
• Contingent Commission
32. Talk the Talk ~ Walk the Walk
• Everyone else does it
• They won’t miss it
• Nobody will care
• The boss does it
• I don’t have time to do it right
• That’s close enough
• Some rules were meant to be broken
33. Talk the Talk ~ Walk the Walk
• They owe it to me anyway.
• Its not my job.
• I won’t make my sales goal this month
if I don’t tweak the truth a little.
34. Act within your authority
• Actual or Expressed
• Implied
• Apparent
36. Ethical Dilemma
Situation – A co-worker proposes an
action that you believe is not ethical or
downright wrong.
• What do you do?
• Do you tell your employer or partner?
37. •You may be tempted to do what is
asked because you know the person or
you feel obligated for some other
reason.
•Are you looking at doing this
questionable action simply to “go along
to get along”?
•If so, you would be knowingly be doing
what you believe is unethical.
40. First, don’t accuse the other
person of being unethical.
Instead, use “I” statements to
describe your feelings.
41. State your objection & concern
• I have serious concerns about that and
I need your understanding as to why I
can’t do….
• I honestly believe it is wrong because…
• I can’t do what I feel is wrong…
42. Propose Alternative Action
• I think I know what you’re trying to
accomplish, and I think we can do this
a better way…
43. Ask for Help & Agreement
• I really need your help…
• I want to make sure we both do the
right thing…
• Will you go with me on this one?
44. Situation
• Your producer tells you to leave out
some pertinent information on the
application.
• What do you do?
• Do you tell your employer or manager?
45. •You may be tempted to do what
he asks because you fear the loss
of your job.
•First, let the producer know of
your dilemma.
•Next, practice the same process
as given in the first situation.
46. If you are not
successful, go to a
higher authority!
47. Words of Wisdom
• Keep true, never be ashamed of doing
right, and decide on what you think is
right and stick to it. ~ George Eliot
• If you don’t stand for something, you
will fall for anything. ~multiple sources
• To know what is right and not do it is
the worst cowardice. - Confucius
48. Words of Wisdom
• Honesty is the cornerstone of all
success, without which confidence and
ability to perform cease to exist. ~
Mary Kay Ash
• It is not who is right, but what is right,
that is of importance. ~ Thomas H.
Huxley
49. Words of Wisdom
• We may be personally defeated, but
our principles never. ~ William Lloyd
Garrison
• Nothing can stop the man with the
right mental attitude from achieving
his goal; nothing on earth can help the
man with the wrong mental attitude. ~
Thomas Jefferson
50. Words of Wisdom
• We are what we repeatedly do.
Excellence, therefore, is not an act but
a habit. ~ Aristotle
51. Thank You!
• Please sign the Sign Out Sheet for your
CE credit.
• Please complete the Class Evaluation.
• Now, go and do the right thing!
Editor's Notes
Welcome to the class – thank you for coming out tonight.
House keeping issues – bathrooms, snacks, etc.
Break – 50 minutes into the class we will take a 10 minute break.
Handouts – everyone have one?
Really don’t need to refer to it during the class – as everything is on the slides!
Standard example of proper behavior is the Golden Rule.
What does Virtue mean?
Moral Excellence and righteousness; goodness
An example or kind or moral excellence
Chastity
A particularly efficacious or beneficial quality; advantage
Effective force or power
Claim Adjuster – Carmen is an adjuster and has evaluated a claim at a certain dollar amount. Upon calling the claimant, she begins discussing the special damages. She realizes that the claimant has not taken into account a rather large expense for which there is no other insurance available to the claimant. Carmen must decide if she will reveal the additional covered expense to the claimant or whether she should settle the case based on the claimant’s demand, which is significantly lower than what Carmen had expected to pay to close the case. Of course, the right thing to do would be to advise the claimant of the additional expense & negotiate an appropriate settlement.
Conflict – but suppose Carmen had just left a message with her supervisor, who encouraged her to make the lowest settlement possible regardless of the circumstances, even thought this was not the company’s claim settlement philosophy? Carmen’s decision to discuss the mission expense with the claimant could have been influenced by her supervisor’s admonishment. If she settled the claim at the lower amount then the claimant discovers later she had coverage for the expense but it was omitted, Carmen’s and the company’s reputation could be damaged. Short term = supervisor praise.
Resolution – By applying her moral values of fairness, truth and trust, Carmen’s decision to reveal the additional coverage led to her ethical decision, despite potential repercussions from her supervisor.
There are several universal areas where zero tolerance for violation is appropriate for any and all organizations. These universally accepted norms include:
Loyalty – remain faithful to the company/agency relationship by maintaining honesty.
Good Faith – honesty throughout the insurance transaction
Acting in the best interest of the Insurance Company
Reasonable Care –
To submit only that business that meets or exceeds the company’s underwriting requirements.
Contractual Duties –
Per the agency agreement
Stay within your binding authority
Submitting or uploading applications, endorsements, requests, etc within the required time frame
Timely payment of premiums and return commissions
Placing coverage with a financially sound insurance company
Be sure to place coverage with a company financially able to pay a claim
If an agency learns that a company is having financial difficulty, notice should be sent to the insured and consideration given to replacing the coverage immediately with a sound carrier
Signs of financial difficulty can include the insurance company’s delay in payment of claims, high rate of declined claims, late payment of commissions, delay in returning of insured’s premiums, high rate of personnel turnover, etc
Commission – an agent may receive a larger commission from Insurer A than from Insurer B. What could motivate the agent to place more business with Insurer A even if Insurer A’s coverage may not be the best for the needs of the customer?
Short Investigation – adjusters and appraisers frequently work on a production basis, which may encourage short-changing an investigation in order to more quickly conclude a loss.
Contingent commission – a commission that an insurer pays, usually annually, to an independent agency that is based on the premium volume and profitability level of the agency’s business with that insurer. (This had been viewed as a “negative” in recent years and was temporarily outlawed in New York thanks to Aon. However, that ruling has recently been overturned.)
Actual or Expressed: actual authority is expressly given by the insurance company as found in the agency contract/agreement
Implied: grows from a relationship based on actual authority. The insurance company has allowed the agent to have the appearance of authority either through estoppels or through custom and usage.
Apparent: the insured believes the agent “apparently” has the authority. This authority protects the insured from the unauthorized acts of the agent. The insurance company may have to pay the claim; however, the insurance company may subrogate against the agent (E&O Claim)