1. Wes McCarty 512-750-4831
1403 Petunia Lane wjmdt93@gmail.com
Pflugerville, TX 78660 http://www.linkedin.com/in/wesmccarty
SUMMARY
An accomplished inside Sales Engineering professional with comprehensive experience in
inside technical sales and professional services scoping. Highly knowledgeable in SAN, HPC
and Professional Services sales and scoping. A highly motivated, goal oriented, success driven
individual who has an excellent sense of teamwork. Experience in:
Professional Services Scoping High Performance Clusters
Project Management Storage Area Networks
Hardware/Software Technical Sales Responding to RFPs
PS Statements of Work/Pricing Models Technical Solution Validation
PROFESSIONAL EXPERIENCE
DELL, INC., Round Rock, TX………………………………………………………….........1996-2016
Dell Enterprise Solution Group
Senior Inside Technical Sales Representative, 1998-2000, 2014-2016
**Created Storage Area Network (SAN) solutions and RFP responses and provided solution
diagrams and quotes.
Solution designs included hardware for SAN, DAS, NAS, Networking, Backup/Recovery,
Data Migration, Virtualization solutions, Database solutions and others.
Liaised with Dell customers (Public, Private, Federal Govt., Higher Education, Large
Corporate, Healthcare) to formulate data center hardware/software solutions based on
needs.
Scoped services in response to RFXs.
Prepared and presented technical hardware solutions to Dell customers, including IT staff,
purchasing staff and CXOs. Discussion included technical explanation of solution, how
solution meets customer’s needs, alleviates customer’s pain and the solution’s Return on
Investment.
Worked closely with Field Sales Engineers, Field Account Executives and other Dell Team
Members and SMEs to provide timely, accurate, cost effective solutions that met the
customer’s needs.
Exceeded sales quota attainment during time in role. Had to have commission payout
“capped” twice due to excessive over-achievement of revenue/margin quotas.
Dell TSR Licensed To Sell (LTS) Certified - 2015, 2016
2. Dell Professional Services
Senior Inside Pre-Sales Services Solution Architect, 2000-2014
**Reviewed and approved High Performance Clusters (HPC) and Storage Area Network (SAN)
designs and RFP responses and provided scope, statements of work and pricing models for the
installation, configuration and testing of Dell Solutions.
Liaised with Dell customers (Public, Private, Federal Govt., Higher Ed, Large Corporate,
Healthcare) to formulate professional services solutions based on their needs.
Prepared and presented professional services solutions to Dell customers, including IT
staff, purchasing staff and CXOs. Discussion included technical explanation of solution,
how solution meets customer’s needs, alleviates customer’s pain and the solution’s Return
on Investment.
Scoped services in response to RFXs.
Recommended professional services pricing strategies to Dell Account Teams based on
maximizing revenue and margins while keeping close rates high.
Worked closely as a team with Field Sales Engineers, Account Executives, Delivery
Project Managers, Field Delivery Engineers and Dell Services Partners to ensure timely,
accurate, cost effective solutions that met the customer’s needs.
2011-2014 primarily focused on Statements of Work and Pricing Models for Dell’s HPC
and HPC Cloud Bursting solutions.
Consistently met or exceeded expectation with regards to financial goals and providing
timely and accurate solutions.
In 2013 grew the HPC Custom Services business 50% YOY. Booked nearly $1M in HPC
Professional Services in Q4 2013.
Dell Consumer Client Sales
Consumer Inside Sales Representative, 1996 – 1998
Created quotes for desktop computers, laptops and peripherals based on the needs of
Dell’s consumer customers.
Performed well and was quickly promoted to a Technical Sales Rep role in Dell’s Large
Corporate Accounts (LCA) division.
IBM, Austin, TX………………………………………………………………………………..1993-1994
Technical Support and Customer Services Representative
Supported IBM’s OS2 v4 Operating System and provided Customer Service for other IBM
software solutions (Lotus Notes)
Received extensive training and experience in anger diffusion due to excessively long
phone hold times.
EDUCATION
Texas A&M University 1991-1992
Austin Community College 1992–1994
HONORS / AWARDS
Dell Professional Services Excellence Award - Outstanding Contribution 2003
Dell Technical Sales Rep of the Year 1999
Dell Technical Sales Rep of the Qtr (2) Q4 1998; Q2 1999