What could your organization accomplish by going paper-less? Learn about the benefits, cost savings, and return-on-investment (ROI) and get the tips to start automating your processes with scanning and capture as the starting point. For more information on the drivers for paper free, check out this free executive summary: http://info.aiim.org/paper-free-progress-measuring-outcomes.

1. Underwri(en by:
#AIIM Informa(on Is Your Most Important Asset.
Learn the Skills to Manage It
Triggering Your Business Processes:
It All Starts with Capture
Presented 30th June, 2016
Triggering Your Business Processes:
It All Starts with Capture
Presented 30th June, 2016

2. Underwri(en by:
Bob Larrivee
VP & Chief Analyst
AIIM
Hauke Fast
Product Marke8ng Manager
Kodak alaris
Host: Theresa Resek
Director
AIIM
Today’s Speakers

3. Underwri(en by:
Paper is a BIG problem for
most businesses with
reducing or eliminaGng paper
as a common goal.

4. Underwri(en by:
Which of the following would describe your office or
typical offices in your organiza(on?
31% s(ll piled high
with paper.
40% s(ll file
“important stuff” on
paper.
56% paper-based for
signatures.
8% Digital mailroom.
17% mostly paper-
free.

5. Underwri(en by:
Think about:
§ Improving Customer Service
§ Reducing storage costs
§ Improving the process speeds
§ Reduce search

6. Underwri(en by:
In rela(on to your opera(onal processes, what
business problems are you trying to solve?
0% 10% 20% 30% 40% 50% 60%
Stuck in-process delays
Compliance errors
Process failure rates
Sub-opGmum rouGng
IrregulariGes
Response outliers
Other:
Opera(onally, 58% say
their biggest business
problems is things
ge^ng stuck in a
process
46% are dealing with
compliance errors

7. Underwri(en by:
There is a growing movement to idenGfy and improve paper intensive
processes through paper reducGon and eliminaGon.

8. Underwri(en by:
How would you describe progress towards elimina(ng
paper from your business processes?
16% ac(vely look
at every process,
inc. 3% who have
reached goal.
36% making good
progress.
7% s(cking with
paper.
©AIIM 2015
N=364
They mostly work
OK with paper, so
we leave them
that way, 7%
We have
evaluated
removing paper
from some of our
processes, 24%
We have one or
two of the most
obvious
processes paper-
free, 17%
We have a
number of paper-
free processes
and will do more,
36%
We acGvely look
at every process
with a view to
driving out
paper, 13%
We are close to
the limit of
suitable paper-
free candidates,
3%

9. Underwri(en by:
Large vs. Small and Medium Business
§ Streamline operaGons
§ Drive to be compeGGve
§ Know the cost of paper
§ Scale of operaGons

10. Underwri(en by:
What are your immediate priori(es to improve your
current capture system(s)?
57% looking to
automate more
manual processes.
27% want to increase
the speed of delivery
to the next process.
16% improve security
and compliance.
23% upgrade
systems.
0% 10% 20% 30% 40% 50% 60%
Automate more manual processes with
document classificaGon
Increase the speed of delivering informaGon to
the next process
Improve security and compliance
Update our capture systems with be(er
technology
Consolidate mulGple capture systems to one
system
Extend our distributed capture capabiliGes
Deploy a mobile capture soluGon
Implement a mulG-channel capture system
Implement capture to cloud

11. Underwri(en by:
What would you say are the three biggest drivers for
scanning and data capture in your organiza(on?
Improved
searchability and
sharability of
documents (53%).
Then produc(vity,
reduced storage
space, and faster
response.
Sustainability only
cited by 4%.
N=334

12. Underwri(en by:
§ Huws Gray – Shipping Documents
§ Case Story – Document searching
§ Haus und Grund Kiel – Searchable Content
§ Case Story – ReorganisaGon

13. Underwri(en by:
Capture of paper-based
informaGon early in the
process ensures greater
control, security, and
accessibility.

14. Underwri(en by:
How do you deal with mul(-channel inbound content?
40% ad hoc between
paper and
electronic.
35% print electronic
inbound and process
as paper.
3% have
comprehensive
mul(-channel across
paper, electronic
and social.

15. Underwri(en by:
Agria Pet Insurance Case
§ Download – Print – Mail – Process – File
§ Scanning
§ Online Forms
§ Mobile

16. Underwri(en by:
Businesses must look at capture
mulG-dimensionally, addressing
paper, and digitally born content.

17. Underwri(en by:
At what rate (or planned rate) are you conver(ng key
processes to paper-free?
14% moving quickly
or even completed
(4%).
37% making lidle
progress, including
11% not started,
and 15% slow or
stalled.

18. Underwri(en by:
§ Will we stop using paper?
§ Structured documents.
§ Un-structured documents.

19. Underwri(en by:
There is great benefit from
going paper-free or at least
reducing it significantly with
returns in as li(le as 6
months.

20. Underwri(en by:
What have been the biggest benefits from your
paper-free processes?
Faster customer
response cited by 43%
Then produc(vity and
compliance.
Then beder monitoring
of workflow.
Improved visibility to
non-local and mobile
staff (22%).

21. Underwri(en by:
Overall, what would you say has generally been the
payback period for these paper-free process projects?
59% achieved
payback in less than
12 months, including
28% in less than 6
months.
84% in less than 18
months.
3 months, 4%
6 months, 24%
12 months,
31%
18 months,
17%
2 years, 8%
3 years, 6%
More than 3
years, 6%

22. Underwri(en by:
§ ROI comments
§ Storage costs
§ Shipping documents between offices
§ Improving the process speeds
§ Reduce search

23. Underwri(en by:
§ Look at how paper enters your business, where it slows things
down, where it clogs up the workspace, and where it restricts
informaGon access and process flexibility
§ IdenGfy who is in charge of radical process review and seek
endorsement for policies on paper-free processes
§ Pay parGcular a(enGon to processes that scan-to-archive post
process with a view to changing to an up-front scan-to-process
approach
§ Extend the paper-free concept further to the point of
originaGon, whether that is a branch office, a shop, or the mobile
devices of your employees and customers
Things to Think About

24. Underwri(en by:
It is possible for your business to become less
dependent on paper.
Iden5fy, assess, plan, implement, measure, refine, and
repeat.
That is how to get there.

25. Underwri(en by:
Closing Thoughts
§ Follow the paper
§ Streamline processes

26. Underwri(en by:
Please visit our
Knowledgeshare Website
for further informa(on:
www.knowledgeshare.kodakalaris.com
And follow Dr. Scanner… see all videos on YouTube

27. Underwri(en by:
Download the AIIM Industry Watch Report,
“Paper-Free Progress: Measuring Outcomes”
h(p://info.aiim.org/paper-free-progress-measuring-outcomes
To Contact Bob:
blarrivee@aiim.org
@BobLarrivee on Twi(er
www.linkedin.com/in/boblarrivee

28. Underwri(en by:
AIIM is the Community for
Informa(on Professionals
AIIM believes that informa(on is
your most important asset.
Learn the skills to manage it.
Our mission is to improve organizaGonal
performance by empowering a
community of leaders commi(ed to
informaGon-driven innovaGon.
Learn more at www.aiim.org