I gave this talk at the Santa Barbara Pecha Kucha night.
The skills that are needed as Cognitive Computing gains momentum are different from what we learn in school. My kids are 10 and 13, and I can't wait for schools to catch up. Here is what I think about the 'problem' as well as some suggested actions for parents to take.
Slide 2:
3 months ago at a work conference, I heard Pavan Arora, Director of Content at IBM WATSON spend an hour describing the cognitive computing era we’re entering, knowledge as a commodity, and the amazing ways technology is going to change the world – helping cancer researchers find DNA markers in days/months, rather than years, for example. As example upon example stacked up, it became clear to me that there’s going to be an even bigger divide between low skilled, high substitute jobs (think retail), and highly paid, high skilled jobs.
https://www.flickr.com/photos/55814174@N02/8264210151
Slide 4:
I started doing a lot of research online, in books etc. and found some decent data, forecasting that yes, some high skilled jobs are at risk of computerization, which is rather new – technology has ALWAYS replaced human labor, first manual labor when we all moved off the farm 100 years ago, more recently we’ve seen outsourcing, automation in middle skilled jobs, but high pay, high skilled jobs aren’t a sure bet either now.
http://www.futuretech.ox.ac.uk/sites/futuretech.ox.ac.uk/files/The_Future_of_Employment_OMS_Working_Paper_1.pdf
Slide 12:
The GOOD NEWS is that this amazing age we’re in that’s generated this skills gap, also has given us pretty much free access to solutions to the problem. As Pavan from IBM Watson described several months ago, knowledge is no longer scarce and difficult to access; in fact, it’s growing at a massive rate –
I’ve gone out and found dozens of amazing people who’ve thought about this very issue way more than me, and can leverage their experience and ideas, and build on them. So here are my ideas for you as to what to do.
Webinar: Creative Ways to Compensate for an Old IntranetPaula Cassin
What can you do to get the news out there and start dipping your toe into social media waters, while you wait for intranet nirvana to arrive? A few ideas.
We’ve been established to help small and medium businesses cut through the clutter and help keep up with the constantly changing media and communications environment.
With years of experience across media, advertising and marketing, our goal is to continuously add value to our clients through a number of different areas, including;
- Strategy
- Marketing
- Planning
- Creative
We look forward to hearing more from you.
I gave this talk at the Santa Barbara Pecha Kucha night.
The skills that are needed as Cognitive Computing gains momentum are different from what we learn in school. My kids are 10 and 13, and I can't wait for schools to catch up. Here is what I think about the 'problem' as well as some suggested actions for parents to take.
Slide 2:
3 months ago at a work conference, I heard Pavan Arora, Director of Content at IBM WATSON spend an hour describing the cognitive computing era we’re entering, knowledge as a commodity, and the amazing ways technology is going to change the world – helping cancer researchers find DNA markers in days/months, rather than years, for example. As example upon example stacked up, it became clear to me that there’s going to be an even bigger divide between low skilled, high substitute jobs (think retail), and highly paid, high skilled jobs.
https://www.flickr.com/photos/55814174@N02/8264210151
Slide 4:
I started doing a lot of research online, in books etc. and found some decent data, forecasting that yes, some high skilled jobs are at risk of computerization, which is rather new – technology has ALWAYS replaced human labor, first manual labor when we all moved off the farm 100 years ago, more recently we’ve seen outsourcing, automation in middle skilled jobs, but high pay, high skilled jobs aren’t a sure bet either now.
http://www.futuretech.ox.ac.uk/sites/futuretech.ox.ac.uk/files/The_Future_of_Employment_OMS_Working_Paper_1.pdf
Slide 12:
The GOOD NEWS is that this amazing age we’re in that’s generated this skills gap, also has given us pretty much free access to solutions to the problem. As Pavan from IBM Watson described several months ago, knowledge is no longer scarce and difficult to access; in fact, it’s growing at a massive rate –
I’ve gone out and found dozens of amazing people who’ve thought about this very issue way more than me, and can leverage their experience and ideas, and build on them. So here are my ideas for you as to what to do.
Webinar: Creative Ways to Compensate for an Old IntranetPaula Cassin
What can you do to get the news out there and start dipping your toe into social media waters, while you wait for intranet nirvana to arrive? A few ideas.
We’ve been established to help small and medium businesses cut through the clutter and help keep up with the constantly changing media and communications environment.
With years of experience across media, advertising and marketing, our goal is to continuously add value to our clients through a number of different areas, including;
- Strategy
- Marketing
- Planning
- Creative
We look forward to hearing more from you.
Talent Acquisition Challenges and WittyParrot 4.9.14Paula Cassin
WittyParrot software solution for the Talent Acquisition space - some of the challenges we're addressing for customers in terms of efficiency, consistent messaging/branding, and personalized outreach to candidates.
Fine tune your broadcast messaging to your Salesforce to reduce sales cycles, drive promotions and invite employee interaction. How to build your broadcast messages for maximum impact and choose the right delivery channel for the job.
How to write an internal communication strategyRachel Miller
Rachel Miller, Founder of All Things IC Communications Consultancy shares her advice on writing internal communication strategy. Features an infographic by Alive With Ideas!
Overview of SnapComms Internal Communication SoftwareSnapComms
An overview of SnapComms' innovative internal communications software. Includes application example and configuration options for: alert channels, screen crawlers for employees, digital signage screensavers and more.
5 Steps to Ensure Compliance with Policies and ProceduresConvergePoint
Establishing effective policies and procedures does not begin and end with regulations. It takes the right amount of collaboration, the right types of distributive mediums, and the right methods to measure understanding. All of these things take an enormous amount of time and energy, but automating them with a software solution can increase efficiency, and ensure compliance with your policies and procedures. ConvergePoint explains the 5 steps to ensure compliance, and what software features to look for to choose the best possible solution. View our Policies and Procedures solution features at http://www.convergepoint.com/policy-management-software
New Self-assessment radar for Scrum Masters.
Use this as a permanent link to always get access to the latest version: http://www.smharter.com/blog/scrum-master-skills-self-assessment-radar/
How to select and deploy your Learning Management System (LMS)Kumar Kaneswaran
This Slideshare is aimed at providing a basic foundation to those who are selecting and deploying a Learning Management System. *Note that a thorough training needs analysis is required with key stakeholders prior to choosing a learning management system.
A normal day in our life includes management of Tasks, files, contacts, time, people and emails. How do we do this better? How do we up our personal productivity quotient?
We invited people to join us to share their experiences implementing Oracle Fusion HCM and to learn about how an adoption strategy can positively influence the success of their SaaS-enabled Transformation projects.
How to create an inbox management system that saves time (1)Emily Roner
This guide will walk you through how to create an inbox management system that saves you time and prevents important emails from slipping through the cracks.
Optimizing Your Campaign Process: Work Smarter, not harder
In this “meet the experts” workshop, you’ll discover:
The 4 levels of process management maturity
How to build an optimized campaign execution process
Actionable workflow examples and tactical tools
Leveraging Your LMS to Meet Organizational GoalsLambda Solutions
Learning management systems (LMS) help users and learners accelerate learning performance, but you may not be aware of the LMS features that can also serve your entire organization, and accelerate corporate performance. The key is knowing which features in your LMS align with corporate processes, and how to leverage them. Join this live webinar to learn how a modern LMS can increase user performance, improve learning programs, measure the impact of learning and training, and generate more efficiencies and income for your business.
Watch the presentation to learn about the LMS features you can use to help you reach your goals, including:
- LMS Reporting & Analytics
- Configurable, Branded Theme
- Course Shopping Cart & Checkout
- Digital Media Library
Talent Acquisition Challenges and WittyParrot 4.9.14Paula Cassin
WittyParrot software solution for the Talent Acquisition space - some of the challenges we're addressing for customers in terms of efficiency, consistent messaging/branding, and personalized outreach to candidates.
Fine tune your broadcast messaging to your Salesforce to reduce sales cycles, drive promotions and invite employee interaction. How to build your broadcast messages for maximum impact and choose the right delivery channel for the job.
How to write an internal communication strategyRachel Miller
Rachel Miller, Founder of All Things IC Communications Consultancy shares her advice on writing internal communication strategy. Features an infographic by Alive With Ideas!
Overview of SnapComms Internal Communication SoftwareSnapComms
An overview of SnapComms' innovative internal communications software. Includes application example and configuration options for: alert channels, screen crawlers for employees, digital signage screensavers and more.
5 Steps to Ensure Compliance with Policies and ProceduresConvergePoint
Establishing effective policies and procedures does not begin and end with regulations. It takes the right amount of collaboration, the right types of distributive mediums, and the right methods to measure understanding. All of these things take an enormous amount of time and energy, but automating them with a software solution can increase efficiency, and ensure compliance with your policies and procedures. ConvergePoint explains the 5 steps to ensure compliance, and what software features to look for to choose the best possible solution. View our Policies and Procedures solution features at http://www.convergepoint.com/policy-management-software
New Self-assessment radar for Scrum Masters.
Use this as a permanent link to always get access to the latest version: http://www.smharter.com/blog/scrum-master-skills-self-assessment-radar/
How to select and deploy your Learning Management System (LMS)Kumar Kaneswaran
This Slideshare is aimed at providing a basic foundation to those who are selecting and deploying a Learning Management System. *Note that a thorough training needs analysis is required with key stakeholders prior to choosing a learning management system.
A normal day in our life includes management of Tasks, files, contacts, time, people and emails. How do we do this better? How do we up our personal productivity quotient?
We invited people to join us to share their experiences implementing Oracle Fusion HCM and to learn about how an adoption strategy can positively influence the success of their SaaS-enabled Transformation projects.
How to create an inbox management system that saves time (1)Emily Roner
This guide will walk you through how to create an inbox management system that saves you time and prevents important emails from slipping through the cracks.
Optimizing Your Campaign Process: Work Smarter, not harder
In this “meet the experts” workshop, you’ll discover:
The 4 levels of process management maturity
How to build an optimized campaign execution process
Actionable workflow examples and tactical tools
Leveraging Your LMS to Meet Organizational GoalsLambda Solutions
Learning management systems (LMS) help users and learners accelerate learning performance, but you may not be aware of the LMS features that can also serve your entire organization, and accelerate corporate performance. The key is knowing which features in your LMS align with corporate processes, and how to leverage them. Join this live webinar to learn how a modern LMS can increase user performance, improve learning programs, measure the impact of learning and training, and generate more efficiencies and income for your business.
Watch the presentation to learn about the LMS features you can use to help you reach your goals, including:
- LMS Reporting & Analytics
- Configurable, Branded Theme
- Course Shopping Cart & Checkout
- Digital Media Library
Originally coined by Alan Hamilton, the term Iterative Adoption concerns how to implement complex or comprehensive changes to your organization at different levels - personal, team, department and organization - through a process of iterating.
Microsoft Teams Adoption in Action - Fast and Fun Ways to Get Creative With Y...Jamie LaPorte
Presented at Microsoft Teams Oktoberfest: Teams Virtual Summit 16/10/2019 #TeamsFest
Inspiring, real-world ideas, strategies, and examples that deliver sustainable and organic growth of Microsoft Teams. Modern Workplaces exist because employees want to work in the same way they live. Adoption should be fun.
Cross-department Kanban Systems - 3 dimensions of scaling #llkd15Andy Carmichael
Describes Clearvision's journey of adopting Kanban, not just in the software development team but in Marketing and other departments. Uses 3 dimensions of scaling - Width (before and after); Height (different sizes, timescales, decision-making); Depth (interdependent services at the same level)
Similar to Webinar Optimizing SnapComms for your Org (20)
Cross-department Kanban Systems - 3 dimensions of scaling #llkd15
Webinar Optimizing SnapComms for your Org
1. Optimizing SnapComms
for YOUR Organization
Make life better for your Administrators
Administrator Workshop - Tuesday, May 3, 2016
2. Please meet our team
Paula Cassin
Customer Success, Best Practice
linkedin.com/in/paulacassin
Paula.cassin@snapcomms.com
Kim Cooper
Head of Customer Support
www.linkedin.com/in/kim-cooper-5909b832
Kim.cooper@snapcomms.com
Philip Nunn
Operations & Channel Development
https://nz.linkedin.com/in/philipnunn
Philip.nunn@snapcomms.com
3. SnapComms
Over 1.1 million users
Over 400+ customers in 45+ countries
Used by Fortune 50 companies
Enterprise platform, global usage
Premium service and support
5. Our goals for this session
Working session – your participation requested
Greater understanding of what’s possible with SnapComms
Confidence to prepare, test and use SnapComms
Provide practical takeaways you can use NOW
6. • Organizing Folders – best practices
• Access Rights – reduce complexity
• Publishing Rights – reduce risk, maintain oversight
• Default Settings – match your standards
• Guidelines for Admins – make your policies clear
• Training, Handovers – mission critical components
Agenda… Folders
Access
Publishing
Defaults
Guidelines
Handovers
8. Assessment Questions
• YOUR USE CASE
What is most important – project, type, department?
• HOW MANY ADMINS
Does one Admin team send all messages?
Or do different Admins look after different content?
• VOLUMES
How many messages get sent per week?
• CONFIDENTIALITY
Do you have messages/content that only certain Admins should access?
10. Scenario 1: One Generalist Team
One group of Administrators responsible for all messaging across
the audience
Recommendations
1. Organize top-level folders by person’s name or major function
2. Set up sub folders by Month or Quarter, depending on volumes
When Admins look at
your Folder names,
are they confused or
confident on where
to go?
11. Simple Organization: by function
Organize top level by easily understood
departments or functions
– and give Admins their own subfolder.
(In this example, Richard and Stephanie are set
up to message their own CS teams.)
12. Scenario 2: multiple departments
Different departments or teams use SnapComms for different
purposes, with different audiences. Different groups of
Administrators responsible for all messaging across the
audience.
Recommendations
1. Top Level Folders by Division/Function
2. Sub Folders by project, audience or asset type
3. Organize Quarterly (or monthly) folders under that
14. Example by Division/Dept
Organize top level by easily understood
departments or functions
– so it’s easy for you to set up Admin
authorizations, and easy for them to find their
working folders.
15. If you’re using SnapComms for more than one
type of message, set up sub folders.
(This will let you easily control access, set up
default settings, and find related messages.)
Sent messages can pile up over time!
One strategy is to move to a new folder every
quarter/month/year (depending on your volumes
and preference)
16. Question:
what works for you?
How do you set up your folders?
Please post in the Question/Answer area…
17. • Ensure messaging is easy to do
• Find past messages easily
• Focus your Administrators and save them time
• Keep content confidential
If you get Folders right, you can…
20. • What folders do they need to access?
• What kind of messages do they need
to send?
• Who do they need to target?
• Does someone have to approve
before it’s sent?
Key Questions
32. • What does SnapComms do (in your organization)?
• What do you use SnapComms for?
• What outcomes do you need?
• How do you use it?
• Why is SnapComms used? (what problem does it solve)
If your Admins understand the why, the rest is easier!
Who, What, When, Where…and WHY
34. DEMO
Plan for change from the beginning
Handovers, Training
Folders
Access
Publishing
Defaults
Guidelines
Handovers
35. • Handover
• Shadow an Administrator
• Show good vs. bad messages
• Explain who, what, when, why, how
• Training
• Written guidelines
• Video training?
• Give them a test to pass…
(send test messages to you)
Training and Handover
36. • Organizing Folders – best practices
• Access Rights – reduce complexity
• Publishing Rights – reduce risk, maintain oversight
• Default Settings – match your standards
• Guidelines for Admins – make your policies clear
• Training, Handovers – mission critical components
Agenda… Folders
Access
Publishing
Defaults
Guidelines
Handovers
So who is SnapComms? We've got over 1.1 million users now and 350 customers in 45 countries. The majority of our revenues come from overseas because we target large corporates and 60% of that is in the USA. We're in 42 countries and we have currently 40 staff but that's climbing all the time. We have offices in Auckland, London and LA.
The company is privately held and we're intentionally bootstrapped, we grow from customer revenues and evolve our product based on customer feedback and we believe that’s the way it should be.
(Indicating that we will now go forward and run through a demonstration of the tools)