Watch the recording of this session and learn how to structure a winning AP automation strategy from beginning to end. We will show demos of Intelligent Data Capture and RPA in action for invoice processing.
Watch the recording of this session and learn how to effectively leverage benchmarks to build a roadmap of efficiency opportunities in your Finance & SSC organization through real-world examples.
Watch the recording of this session and learn how to structure a winning AP automation strategy from beginning to end. We will show demos of Intelligent Data Capture and RPA in action for invoice processing.
Watch the recording of this session and learn how to effectively leverage benchmarks to build a roadmap of efficiency opportunities in your Finance & SSC organization through real-world examples.
Watch the recording of our dynamic, open roundtable discussion with a panel of Intelligent Automation experts to get practical insights on how to successfully scale your automation program.
View this presentation to gain more actionable insight on how to modernize your Finance Department to bring more value to your business. CFO's in today's hyper-changing business environment cannot afford to operate in a traditional back office model.
It’s no secret that Accounts Payable is one of the main areas of opportunity for automation and optimization within a finance department.
In this video recap of the webinar held on 2/26/ 2019; Auxis’ RPA Consulting Director Eduardo Diquez together with The CFO Leadership Council, UiPath & Ephesoft discussed a perspective on what it really takes to optimize the end-to-end AP function, its key benefits, key technology solutions in the market, and more.
What was covered:
- What does Modern Finance really mean?
- Digitization as a Key Element of the Modern Finance Organization
- Most Common Tools you should be implementing as part of your Digital Finance journey
- What’s driving RPA’s growth?
- Implementation Strategies & Alternatives
- How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes
Everybody seems to be in the cloud or moving to the cloud, but who is really doing it the right way? What is the right way? More importantly, how is security being managed in the cloud?
Though 70% of companies have at least a portion of their computing infrastructure already in the cloud, four in 10 IT decision makers (40%) are concerned that they cannot keep pace with cloud technology’s evolution and demands.
Although discussions around cloud have intensified, considerations around cloud security are still a relatively new area for many companies. The implications of moving to the cloud with or without a well-defined strategy are being felt today; and with so many data leaks being attributed to misconfigured cloud databases, or through poor credential management, companies are right to be worried.
Given the current rate of digital change, every organization across every industry should be thinking about the cloud, migrating to the cloud and of course, security, however, one issue that continues to arise is the gap between organizations’ perceived security strength and their actual security strength. With over 4,000 ransomware attacks happening every day, it’s no wonder that security is one of the top concerns and priorities for CIOs in 2019.
Join us for this invitation-only networking opportunity with your peers to discuss best practices that IT executives are implementing to fully maximize the value of the cloud while strengthening security and maintaining control of costs.
It’s not a secret that the need to modernize traditional finance operations and evolve into a “Digital Finance” organization has become a key priority for finance leaders.
In this video recap of the webinar held on 12/11/ 2019; Raul Vega, Auxis CEO, discussed the key risks and challenges organizations typically face as part of their transformation journey, and how to develop and execute a strategy that provides the business case and outcomes you expect based on your specific company size and needs.
What was covered:
- What does Modern Finance really mean?
- Digitization as a Key Element of the Modern Finance Organization
- Most Common Tools you should be implementing as part of your Digital Finance journey
- What’s driving RPA’s growth?
- Implementation Strategies & Alternatives
- How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes
Case Study on Driving Procure to Pay (Purchase to Pay) Quick WinsChazey Partners
The Procure-to-Pat (Purchase to Pay or P2P) process offers great opportunities for improvement, especially in companies that are decentralized, still paper-based, and lacking standardization. This case study illustrates how a global financial services company significantly improved vendor satisfaction as a result of a focused re-evaluation of the end-to-end process.
Leveraging Technology Using Keyword Analytics in Fraud and Compliance MonitoringJim Kaplan CIA CFE
Keyword analytics is the process of using data analytics to find keywords in both structured and unstructured data for detecting fraud and compliance review anomalies. It can be used by auditors, accountants and lawyers. This presentation from the 2015 TeamMate User Conference presented the results of the AuditNet Keyword Survey with tools and a comprehensive list of more than 4,000 keywords, social media terms, terrorist keywords and more.
It's important to management accountants to display how professionals can work across cross-functional teams at businesses to transform operations throughout the organization, here are the points that IMA suggests as competencies for CMAs to have.
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In this slide deck, Workday customers Memphis-Shelby County Airport and Seattle Port Authority review how they’ve navigated unpredictable times with agility and ensured business continuity.
Building the Tax Team of the Future to Navigate the Storm of Regulatory Change Sovos
As tax moves from a back-office function to an integrated and strategic position, tax professionals must have a data-driven, business, and security mindset.
Watch onDemand by using this link: https://goo.gl/8trFsv
Accounts Payable Trends 2017: The Process and Technology of AP Invoice | Octo...Ashley Emery
With more and more manual business processes putting profitability and productivity at risk, the ways in which companies perform day-to-to-day operations is changing drastically. In the pursuit to cut operational costs and improve efficiency, technology is set to impact the accounts payable invoice process in new and dynamic ways. To better understand the market forces, developing trends and technologies companies are using in the AP invoice process today, Certify has surveyed more than 300 accounting professionals from outside its customer base to reveal the top accounts payable benchmarks and trends for 2017. In this presentation, you will learn what issues other companies like yours are facing in the AP invoice process, and what strategies and practices companies are using today to overcome common challenges.
Watch the recording of this session and learn why nearshore outsourcing is the next big thing and why a lot of companies are looking into Costa Rica in particular.
Watch the recording of our dynamic, open roundtable discussion with a panel of Intelligent Automation experts to get practical insights on how to successfully scale your automation program.
View this presentation to gain more actionable insight on how to modernize your Finance Department to bring more value to your business. CFO's in today's hyper-changing business environment cannot afford to operate in a traditional back office model.
It’s no secret that Accounts Payable is one of the main areas of opportunity for automation and optimization within a finance department.
In this video recap of the webinar held on 2/26/ 2019; Auxis’ RPA Consulting Director Eduardo Diquez together with The CFO Leadership Council, UiPath & Ephesoft discussed a perspective on what it really takes to optimize the end-to-end AP function, its key benefits, key technology solutions in the market, and more.
What was covered:
- What does Modern Finance really mean?
- Digitization as a Key Element of the Modern Finance Organization
- Most Common Tools you should be implementing as part of your Digital Finance journey
- What’s driving RPA’s growth?
- Implementation Strategies & Alternatives
- How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes
Everybody seems to be in the cloud or moving to the cloud, but who is really doing it the right way? What is the right way? More importantly, how is security being managed in the cloud?
Though 70% of companies have at least a portion of their computing infrastructure already in the cloud, four in 10 IT decision makers (40%) are concerned that they cannot keep pace with cloud technology’s evolution and demands.
Although discussions around cloud have intensified, considerations around cloud security are still a relatively new area for many companies. The implications of moving to the cloud with or without a well-defined strategy are being felt today; and with so many data leaks being attributed to misconfigured cloud databases, or through poor credential management, companies are right to be worried.
Given the current rate of digital change, every organization across every industry should be thinking about the cloud, migrating to the cloud and of course, security, however, one issue that continues to arise is the gap between organizations’ perceived security strength and their actual security strength. With over 4,000 ransomware attacks happening every day, it’s no wonder that security is one of the top concerns and priorities for CIOs in 2019.
Join us for this invitation-only networking opportunity with your peers to discuss best practices that IT executives are implementing to fully maximize the value of the cloud while strengthening security and maintaining control of costs.
It’s not a secret that the need to modernize traditional finance operations and evolve into a “Digital Finance” organization has become a key priority for finance leaders.
In this video recap of the webinar held on 12/11/ 2019; Raul Vega, Auxis CEO, discussed the key risks and challenges organizations typically face as part of their transformation journey, and how to develop and execute a strategy that provides the business case and outcomes you expect based on your specific company size and needs.
What was covered:
- What does Modern Finance really mean?
- Digitization as a Key Element of the Modern Finance Organization
- Most Common Tools you should be implementing as part of your Digital Finance journey
- What’s driving RPA’s growth?
- Implementation Strategies & Alternatives
- How Outsourcing can help finance executives self-fund their Digital Finance Strategy and drive faster outcomes
Case Study on Driving Procure to Pay (Purchase to Pay) Quick WinsChazey Partners
The Procure-to-Pat (Purchase to Pay or P2P) process offers great opportunities for improvement, especially in companies that are decentralized, still paper-based, and lacking standardization. This case study illustrates how a global financial services company significantly improved vendor satisfaction as a result of a focused re-evaluation of the end-to-end process.
Leveraging Technology Using Keyword Analytics in Fraud and Compliance MonitoringJim Kaplan CIA CFE
Keyword analytics is the process of using data analytics to find keywords in both structured and unstructured data for detecting fraud and compliance review anomalies. It can be used by auditors, accountants and lawyers. This presentation from the 2015 TeamMate User Conference presented the results of the AuditNet Keyword Survey with tools and a comprehensive list of more than 4,000 keywords, social media terms, terrorist keywords and more.
It's important to management accountants to display how professionals can work across cross-functional teams at businesses to transform operations throughout the organization, here are the points that IMA suggests as competencies for CMAs to have.
How Airport and Transit Authorities Respond to ChangeWorkday, Inc.
In this slide deck, Workday customers Memphis-Shelby County Airport and Seattle Port Authority review how they’ve navigated unpredictable times with agility and ensured business continuity.
Building the Tax Team of the Future to Navigate the Storm of Regulatory Change Sovos
As tax moves from a back-office function to an integrated and strategic position, tax professionals must have a data-driven, business, and security mindset.
Watch onDemand by using this link: https://goo.gl/8trFsv
Accounts Payable Trends 2017: The Process and Technology of AP Invoice | Octo...Ashley Emery
With more and more manual business processes putting profitability and productivity at risk, the ways in which companies perform day-to-to-day operations is changing drastically. In the pursuit to cut operational costs and improve efficiency, technology is set to impact the accounts payable invoice process in new and dynamic ways. To better understand the market forces, developing trends and technologies companies are using in the AP invoice process today, Certify has surveyed more than 300 accounting professionals from outside its customer base to reveal the top accounts payable benchmarks and trends for 2017. In this presentation, you will learn what issues other companies like yours are facing in the AP invoice process, and what strategies and practices companies are using today to overcome common challenges.
Watch the recording of this session and learn why nearshore outsourcing is the next big thing and why a lot of companies are looking into Costa Rica in particular.
This is the presentation used for a webinar we co-hosted with The CFO Leadership Council in April 2019. This presentation helps organizations see the value of adding Nearshore Outsourcing to their current operating model.
Disruptive outsourcing leaps to the front. Our 2018 survey of more than 500 executives from leading organizations indicates that disruptive outsourcing solutions—led by cloud and automation—are fundamentally transforming traditional outsourcing. https://deloi.tt/2x7zxb8
In this video, Eric Liebross, Cortney Dominguez and Ana Maria Romero explain what makes Costa Rica the premiere nearshore destination for US-based companies and how you can leverage its competitive advantages as an outsourcing destination.
Managing an Asia-based offshore model can be a very challenging and daunting endeavor, even for the largest and more seasoned U.S-based companies. Long distances, language barriers and time zone differences are just some of the issues executives face when dealing with traditional off-shore outsourcing operations. As more and more companies realize this, Latin America has emerged as a preferred Shared Services & Outsourcing destination, with Costa Rica being one of the major players.
What was covered:
- Relevance of outsourcing and nearshoring for US based companies.
- Nearshoring to Latin America: Specific advantages of nearshore outsourcing over traditional offshore outsourcing models.
- Costa Rica as the premier nearshore outsourcing destination in Latin America.
- Savings you can expect when nearshoring to Costa Rica.
- About auxis’ outsourcing center in Costa Rica.
Speakers:
- Eric Liebross
- Cortney Dominguez
- Ana María Romero Montoya
In Q1 2017, our Advisory Board member Peter Ryan surveyed 300 in-house contact center executives from around the world on various themes that impact their operations on a regular basis. The results were collected and shared to an exclusive audience of global contact center professionals via a highly successful, invitation-only webinar.
We are happy to share an excerpt of highlights from the comprehensive report. These thought-provoking highlights feature a sampling of information that includes:
CRM budgets
CRM budget priorities
Agent attrition levels
Current pressure points
Data and analytics usage
Delivery point assessment
Winning CFO Approval for Expense Management AutomationCertifyInc
In this webinar, we examine the top priorities of today’s CFOs and how automation helps to achieve these goals. We walk through five strategic themes that your business case must address if you want buy-in from the c-suite.
A Guide to Effective Expense Management Strategies for 2015Ashley Emery
The shift to on-line expense management software is here, with more than 80% of companies indicating they plan to make the switch within the next 18 months. Yet although many companies intend to automate their manual expense management processes, they still need to justify the investment in doing so. That begs a crucial question for finance executives: What are the tangible benefits of automating expense management?
During this Webcast, we will review the findings of Certify's 2015 Annual Expense Management Outlook survey and what the findings mean for finance leaders. We will also describe how you can benchmark your expense management processes relative to those of other companies. And we will share examples that illustrate why companies of all sizes have come to recognize that expense management in particular lends itself best to automation.
CPA.com CEO, Erik Asgeirsson, will provide his annual update on the state of today’s digital firm. Specifically, Asgeirsson will share his perspective on what firms need to do in order to remain relevant in the coming year. He will also provide insight on the key innovations he sees occurring across the different practice areas from new business models, to advances in regulation, to growth strategies driving success. Aligning with this year’s conference theme, Asgeirsson will also introduce ways that firms can truly take the lead while transforming into a Digital CPA.
We are pleased to provide our 2018 PRESTO Continuous Improvement partner program for business consultants looking to widen their service offering and expand their market presence.
We are looking for collaboration opportunities with experts who will partner with us brining this highly-innovative (and potentially disruptive) cloud-based performance enhancement solution to market.
In short, PRESTO is a set of “best of breed” Business Intelligence solutions for operational excellence, continuous improvement and performance enhancement reporting based on the core principles of Lean Six Sigma offering the installation of a company-wide sense of urgency, sense of accountability, and sense of purpose at all levels of the company. The product was originally built in a large bank in Europe working with outsourced shared service centres of excellences (in Poland and India) and enriched over time by the vast experiences of our super-talented management team who have now grown in numbers and have since enriched out product together with our clients.
If interested in joining our Kaizen Alliance, contact us at info@toppti.com
Fuji Xerox 10 Hottest Trends in Corporate DigitilisationCassandra Powell
In this Slideshare we cover the hottest key market trends that are shaping the future for any organisations actively seeking to achieve better business outcomes through digital transformation.
In this Slideshare, Fuji Xerox covers the hottest trends for any organisations actively seeking to achieve a more efficient business workflow through digitalisation.
2018 Expense Management Trends: How Will They Affect Your Company?Ashley Emery
With so many expense solutions available today, you may be surprised to learn that 49 percent of organizations have not yet leveraged automation to improve their expense management process.
The 2018 Expense Management Trends Report by Certify, Inc. surveyed more than 500 CFOs, controllers, and financial professionals to uncover the top T&E trends impacting businesses today. T&E spend can have a significant impact on the bottom line, so managing the process efficiently is critical.
Join Ernie Humphrey, CEO and Founder of 360 Thought Leadership Consulting, on Thursday, July 26 at 2pm EST for a lively discussion about the latest trends impacting expense management, such as:
• The hidden cost of manual expenses—and the danger lurking in plain sight
• How quickly expense automation can achieve positive ROI
• Ways to improve policy compliance by up to 67%
• The must-have features of an expense-management solution
Similar to Webinar deck help desk outsourcing 9 21-2020 (20)
Watch our webinar recap to learn what are the key considerations to navigate the Latin America region successfully and grasp the full value of nearshoring for your IT organization in 2023 and beyond.
Running a high-performance Service Desk requires IT organizations to develop multiple capabilities around Knowledge Management, Training, Quality, Reporting & Innovation that they typically lack the scale, focus, or money to build and maintain on their own.
A lot of CIOs that are looking to outsource their help desk initially target the very obvious pain points that outsourcing can solve for them, including the rising IT labor costs and talent shortages in the US. But what about quality and continuous improvement?
Join our panel of experts on April 27th to learn the key hidden benefits of help desk outsourcing and how organizations are leveraging Auxis’ Help Desk Center of Excellence (“COE”) to get the required supporting functions that they cannot afford to ensure steady and reliable levels of service.
The Auxis Family is rapidly growing and we have over 200 open positions between Costa Rica, Colombia, United States and more!
Watching this recap, you will have the opportunity to gain insight into our different departments and career opportunities, and learn more about our core values and what you can expect from Auxis’ unique culture.
With 90% of large organizations already adopting RPA in 2022, chances are you are expanding your UiPath program and not leveraging the advantages of test automation yet.
Traditional manual software testing is a tedious endeavor. It requires multiple tools and an extensive set of activities that force humans to scour application screens, attempt various usage and input combinations, compare results to expected outcomes, and record observations.
Watch this recap to learn how UiPath Test Automation accelerates the quality of every Robotic Process Automation (RPA) or any application before it goes live – enabling teams to launch resilient robots and high-quality software without testing their patience.
As the level of RPA adoption increases across organizations of all sizes, more and more Automation teams are struggling to keep up with the timely delivery of new robots in the pipeline while also providing effective support and maintenance to existing automation.
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
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Webinar deck help desk outsourcing 9 21-2020
1. Alvaro Prieto
Senior Managing Director,
Founder & Technology
Leader
Doron Youngerwood
Director of Marketing
Joseph Jensen
Chief Technology Officer
Stephen Conway
Global Head of IT &
Application Support
SPEAKERS
Outsourcing Your Help Desk
in the New WFH Era
WEBINAR
How and Why to Make it Right
2. Sources:
- Gartner
- IT Today
- 2020 Global Managed Services Report, Economic Times
- 2019 Help Desk Outsourcing Report, Computer Economics
A Changing Workforce Model is Accelerating the Need for a
High-Performance Help Desk and the Adoption of Outsourcing
74% of organizations plan to
make remote work a permanent
part of their model
Even before COVID, IT outsourcing was at
a five-year high. Outsourcing in 2019
accounts for 12.7% of the total IT budget,
a steep increase from 9.4% in 2018
Investments in help desk-
related services are increasing
from 25% to 50% nationwide
45% of organizations plan to
outsource more than insource IT
functions in the next 18 months
95% of organizations already outsourcing
their help desk are planning to maintain or
increase their level of outsourcing
3. 3WFH Impact to the Service Desk
Service Desks not
staffed appropriately
to deal with increased
ticket volumes
Not Meeting SLAs and
going with temporary SLA
waivers
Lack of remote
access &
diagnostic
tools
Users seeking additional
communication channels (peer
support, self help, chat, bots, etc.)
Home computing
equipment and
networking
issues
Increasing need to manage and monitor agent performance in real-time
Outdated knowledge
bases impacting
service delivery
Some helpdesk
operations unable to
provide phone-based
support
4. Has the current situation changed your perspective on
IT outsourcing?
1. Yes, I am more open to outsourcing now
2. No, I don’t see myself outsourcing
3. I’ve always believed in outsourcing, and it is working well for me
4. I believe in outsourcing, but my current model is not working
Polling Question #2
5. 5
Outsourcing Done Right
When outsourcing fails, the problem isn’t the
concept – the concept has been proven successful for
thousands of companies. It’s the execution…
6. 6
Many Organizations Do Not Begin
With The End Goal in Mind…
What are the business
drivers you are seeking
to get from outsourcing
your helpdesk?
Real-Time
Reporting
Improved SLAs
& Service
Consistency
Cost Reduction
Scalability Agility
Security &
Controls
Higher
Strategic Focus
Customer &
Employee
Experience
Expanded
Coverage &
Language Skills
7. What would be your main driver for considering outsourcing
your Service Desk?
1. Reduce costs
2. Improve service levels and access to best practices
3. Expand coverage hours or language skills
4. Free up my internal team for higher value activities
5. Other
Polling Question #4
8. 8
Key Steps to Successfully Outsourcing Your Help Desk
1. 2. 3. 4. 5.
6. 7. 8. 9. 10.
Align on Your
Business Drivers
for Outsourcing
Clearly Define
Service Scope &
Expectations
(Balance between
Coverage, Quality & Cost)
Determine Levels
of Support &
Escalations
Beyond Level 1
Choose the Right
Model for You –
Dedicated or
Shared?
Identify the Best
Location Strategy
based on Your
Footprint
Don’t Fall for
the Myth of
Cost Per Ticket
& Look Beyond
The “Lowest”
Price
Quantify Your
Business Case –
Make Sure it’s an
“Apples to Apples”
Comparison
Establish a
Robust Process
Documentation &
Transition Plan
Weight Out Your
Selection Criteria
and Pick a Partner
that Best Meets
What’s Important
for You
Trust the Process!
9. 9
Leading Regions for Shared Services & Outsourcing
Location Strategy
Latin America
Eastern Europe
North America
South and East Asia
Lowest cost in the globe
Most common global
destination for low-value,
transactional processes
Significant time-zone and
cultural differences with the
Americas
Pan-Regional solution for
Americas
30% to 60% labor arbitrage
compared to US
Used for both low and high
value activities
Regional solution for US
and Canada
High cost – not convenient
for a global solution
Nearshore solution for Europe• Geographic Proximity
• Time Zone
• Low Cost
• Large and Strong Workforce
• Cultural Affinity
• Language Skills
• Lower Turnover than Asia
• Infrastructure
Primary Drivers
Latin America represents 28% of
the “Top 25” Global Outsourcing
Destinations (Tholons 2018)
10. 10
What to Look for in Your Outsourcing Partner
High-Caliber Talent with Strong Recruiting & Retention
Robust Knowledge Management Practices
Proven Toolsets & Automation Capabilities
Real-Time Analytics & Performance Improvement Mindset
Strong Quality Controls & Security Maturity
Contractual Service Level Agreements
Long-Term
Partnership
Focus
Cultural Fit
“Extension of Your
Team” Philosophy
Flexible Contract Terms & “Spirit of the Agreement”
1.
2.
3.
4.
5.
6.
7.
11. 11
Sample of an Outsourcing Service Desk Dashboard
Real-Time Analytics
12. 12
Sample of an Outsourcing Service Desk Dashboard
Performance
Agent Monitoring
& Management
13. How would you rate the level of support and service your
organization is getting today?
1. Excellent
2. Very Good
3. Fair
4. Poor
5. Extremely poor
Polling Question #3
18. 24
• #1 English proficiency in Latin America
• #1 Education System in Latin America with the highest literacy rate (98%)
• Strong services sector with consistent growth year over year
• Central Time Zone with quick direct flights to most major U.S. Cities
• Strong Cultural Affinity to the US
• #1 Country in Innovation in LatAm by Global Innovation Index (2017)
• No Army! It was abolished in 1948
• Safest City in Latin America - recognized worldwide for its politically stability and peace.
• Solid Infrastructure & Utilities with 100% power and Telecom redundancy
Costa Rica has been consistently
ranked as the #1 nearshore
destination in Latin America
19. 2000 2018
1,061
65,904
2000 2018
6
172
62x 28x
Compared to 2000, employment is 62x and the number of
multinational companies is 28x
Costa Rica is the #1 Exporter of
high value added services in Latin America
Source: CINDE, 2019
20. 1.4%
7.3%
8.6%
4.8%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
Exports of selected industries as a % of GDP
Telecommunications, computer, and information services; and other business services Agriculture
Telecommunications, IT services, and other business services exports represent over 7% of the GDP
From Agriculture to an Industry &
Services Based Economy
Source: CINDE based on data from BCCR and PROCOMER, 2019
22. • Service offered in English
represents more than 79% in 3
of the top 5 processes.
• End-to-end centers also offer
services 24x7x365 in English,
Spanish, Portuguese, French,
German, Italian, Malay,
Japanese, Dutch, Polish,
Czech, Finnish, Mandarin
Over 79% of the services provided in English
26. Thank you for
joining us today!
Stephen Conway
Global Head of IT & Application
Support
Vistajet
Stephen.Conway@vistajet.com
Doron Youngerwood
Director of Marketing
Sysaid
doron.youngerwood@sysaid.com
Joseph Jensen
Chief Technology Officer
Unilode
joseph.jensen@unilode.com
Alvaro Prieto
Sr. Managing Director, Founder &
Technology Leader
Auxis
Alvaro.Prieto@auxis.com