This document discusses web analytics, marketing optimisation, and emerging trends. It presents graphs showing the internet adoption and usage curve over time as consumers progress from initial scepticism to regular usage. There are also diagrams illustrating how businesses are evolving from siloed transactional systems and reports to integrated platforms that leverage customer, site, and third-party data to inform strategic decisions. The implementation approach involves rolling out customisable reporting tools and knowledge repositories to support local analysts and management across different business functions.
Beyond web analytics to Digital Marketing SuccessStratigent
The document discusses how organizations can leverage data analytics to improve digital marketing success. It describes how Stratigent helps clients build best-in-class analytics programs with a balanced strategy. The presentation then outlines how IBM is harnessing marketing changes through its Smarter Commerce approach, which uses data insights to create personalized offers across customer interactions. Finally, it discusses how web, social, and mobile analytics can provide answers for increasing marketing return on investment and improving the customer experience across channels.
Project Report on Digital Media Marketing Asams VK
Internship Report on Digital media Marketing. This report explains the importance of digital media marketing in present era and this report will help the reader to get an idea about the Industry, Indian population and digital media, Duties and responsibility of client servicing executives in an agency, Steps involved in client servicing and Consumer buying behaviour in the digital era. After reading the whole report the reader can able to understand the reason behind growing digital media marketing
10 Digital Marketing Trends covering different tools to help digital marketers in 2015. Presented by Dave Chaffey at the Smart Insights Digital Impact conference.
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
Impact scores can help identify high and low impact content in a customer journey by calculating how often converting and non-converting visitors interact with each piece of content. Content with high impact scores that are viewed by many converting visitors should be prioritized and given increased visibility, while low impact content with few views can be deprioritized. The Objectiv platform connects to analytics tools to calculate these impact scores and provide insights to improve a website's customer journey.
This document outlines the key tasks of an analyst within an A/B testing culture. The three main tasks are: 1) Ensuring high quality data is available, 2) Prioritizing experiments that have the highest potential for effectiveness, and 3) Calculating the real financial impact of experiments including return on investment. The analyst helps maximize growth by focusing experiments in areas with the highest ROI while minimizing costs like false discovery rates.
CH2019 keynote: Guy Yalif - AI and personalization demystifiedWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-ai-personalization-demystified/)
Guy has a background that is quite impressive. From Princeton to 3 years Boston Consulting Group in the 90’s and then on for his MBA at Stanford and MBA internship at Microsoft. Guy did his time at an online marketplace start-up that got acquired before he moved to Yahoo! to have several product marketing positions for 7 years in a row. He has been the head of global product and industry marketing at Twitter and was member of the executive team at Brightroll. Nowadays he is the founder and CEO of a start-up that uses machine learning to optimize websites.
The number 1 outcome of the #CH2019 attendee question on what the hot topics in our industry are for the coming year, was: personalization. AI and Machine Learnings were also high on this list, the combination of these topics is the sweet-spot where we all know of that the companies we work for are going to invest heavenly in the next coming years. But as true data driven optimizers we also know that many companies won’t have the users to do proper personalization and/or machine learning. We also believe that they should fix the basics first…
Nevertheless we know we are going to have to deal a lot with personalization and machine learning in our jobs. It may sound scary, because you don’t exactly know what it is and how to apply it, but you also know that this is the way to the future (or was McDonald’s buying Dynamic Yield a big fail?). But how to take the first steps in a proper way? When I thought of a potential speaker that could demystify AI and personalization for us – I thought of Guy.
Happy learning,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
This document provides an overview of Aurelie Pols and her work in data governance and privacy engineering. It discusses her background, including her roles as DPO for mParticle, Chief Visionary Officer of Competing on Privacy, and professor roles teaching ethics and privacy. The document also outlines some of her ideas on developing interoperable accountability for data use, challenges around consent and purpose specification, and preparing organizations for future privacy regulations like the GDPR and CCPA.
Beyond web analytics to Digital Marketing SuccessStratigent
The document discusses how organizations can leverage data analytics to improve digital marketing success. It describes how Stratigent helps clients build best-in-class analytics programs with a balanced strategy. The presentation then outlines how IBM is harnessing marketing changes through its Smarter Commerce approach, which uses data insights to create personalized offers across customer interactions. Finally, it discusses how web, social, and mobile analytics can provide answers for increasing marketing return on investment and improving the customer experience across channels.
Project Report on Digital Media Marketing Asams VK
Internship Report on Digital media Marketing. This report explains the importance of digital media marketing in present era and this report will help the reader to get an idea about the Industry, Indian population and digital media, Duties and responsibility of client servicing executives in an agency, Steps involved in client servicing and Consumer buying behaviour in the digital era. After reading the whole report the reader can able to understand the reason behind growing digital media marketing
10 Digital Marketing Trends covering different tools to help digital marketers in 2015. Presented by Dave Chaffey at the Smart Insights Digital Impact conference.
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
Impact scores can help identify high and low impact content in a customer journey by calculating how often converting and non-converting visitors interact with each piece of content. Content with high impact scores that are viewed by many converting visitors should be prioritized and given increased visibility, while low impact content with few views can be deprioritized. The Objectiv platform connects to analytics tools to calculate these impact scores and provide insights to improve a website's customer journey.
This document outlines the key tasks of an analyst within an A/B testing culture. The three main tasks are: 1) Ensuring high quality data is available, 2) Prioritizing experiments that have the highest potential for effectiveness, and 3) Calculating the real financial impact of experiments including return on investment. The analyst helps maximize growth by focusing experiments in areas with the highest ROI while minimizing costs like false discovery rates.
CH2019 keynote: Guy Yalif - AI and personalization demystifiedWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-ai-personalization-demystified/)
Guy has a background that is quite impressive. From Princeton to 3 years Boston Consulting Group in the 90’s and then on for his MBA at Stanford and MBA internship at Microsoft. Guy did his time at an online marketplace start-up that got acquired before he moved to Yahoo! to have several product marketing positions for 7 years in a row. He has been the head of global product and industry marketing at Twitter and was member of the executive team at Brightroll. Nowadays he is the founder and CEO of a start-up that uses machine learning to optimize websites.
The number 1 outcome of the #CH2019 attendee question on what the hot topics in our industry are for the coming year, was: personalization. AI and Machine Learnings were also high on this list, the combination of these topics is the sweet-spot where we all know of that the companies we work for are going to invest heavenly in the next coming years. But as true data driven optimizers we also know that many companies won’t have the users to do proper personalization and/or machine learning. We also believe that they should fix the basics first…
Nevertheless we know we are going to have to deal a lot with personalization and machine learning in our jobs. It may sound scary, because you don’t exactly know what it is and how to apply it, but you also know that this is the way to the future (or was McDonald’s buying Dynamic Yield a big fail?). But how to take the first steps in a proper way? When I thought of a potential speaker that could demystify AI and personalization for us – I thought of Guy.
Happy learning,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
This document provides an overview of Aurelie Pols and her work in data governance and privacy engineering. It discusses her background, including her roles as DPO for mParticle, Chief Visionary Officer of Competing on Privacy, and professor roles teaching ethics and privacy. The document also outlines some of her ideas on developing interoperable accountability for data use, challenges around consent and purpose specification, and preparing organizations for future privacy regulations like the GDPR and CCPA.
CH2019 keynote: Lucia van den Brink - Keynote pitch winnerWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-pitch-winner/)
One of the many things I strive to optimize year-over-year is the quality (and diversity) of the attendees. To me this is even more important then the quality of the performers (who are important too, don’t get me wrong). Performers are there to inspire and entertain, but the time you spend with your fellow attendees is way bigger. This is were you go in depth based upon the inspiration by the performers. And of course it makes sense if I state that the combined knowledge of the 200 attendees is way bigger then the knowledge of the performers combined.
Of course the performers are specialists, trained to deliver a performance. This is why they are on stage, but I also believe that there are also potential performers among our attendees. I’m not talking about the experienced performers that see this yearly Texel event as a nice final get together of optimization specialists before the winter conference break. I’m talking about people that are ready to take the step, but just need the final push.
This year at The Conference formerly known as Conversion Hotel we were having a keynote pitch competition. Out of all the keynote pitch applications we got from the ticket application proces this summer we selected 9 contestants. They were guided in their 2 minute pitch by world class CRO speaker and speaker coach Michael Aagaard from Denmark. All these pitches will be delivered on Friday and all the attendees voted “Yes” or “No” on the question for every pitch “Do you want this presenter and topic as a keynote”. The highest “Yes” score will become a keynote on the #CH2019 main stage on Saturday.
Number 9 got lot’s of speaker coaching by Michael and a bunch of drinks to recover. Number 2 to 8 were scheduled as a presentation in one of the two presentation rooms during the break-out sessions. Michael was there for support and will devote some coaching time after the conference!
Lucia won the pitch competition and took main stage on Saturday. She did great! Enjoy the slides.
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
CH2019 keynote: Elke Geraerts - Authenthic intelligenceWebanalisten .nl
The document discusses the history and development of the internet over the past 50 years, from its origins as a US military program called ARPANET to the commercialization of the world wide web in the 1990s. It led to an explosion of use and new applications that have transformed how people work, play, communicate, and access information globally.
CH2019 keynote: Lukas Vermeer - One neat trick to run better experimentsWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-run-better-experiments-srm-checks/)
Lukas combines industry experience in online experimentation and data science with an academic background in computing science and machine learning. When I first met him, he was already a smart guy, but still working at Oracle. A year later he moved on to Booking.com (almost 7 years ago already – he has seen a large bunch of new employees coming in :-)) to finally become their director of experimentation.
Lukas is responsible for the internal tooling and training that helps product development improve the customer experience in measurable steps through thousands of experiments. Of course he presented about this around the world, but never at Texel. Finally it was time to ask him – not to speak about democratizing experimentation or his storytelling on statistics. You have probably seen that before. We asked him because you, as CH2019 attendees, asked us to go advanced on experimentation and he is one of the only ones in Europe that has (co-)written in depth scientific papers on experimentation.
And that is exactly what Lukas is going to do: go in depth on his recent Sample Ratio Mismatch paper.
Enjoy the ride,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
(video summary at: https://conversionhotel.com/session/keynote-2019-friction/)
When I asked the #CH2019 attendees about topics they want to learn more about, consumer Psychology popped up in the top 5. Happy to see this topic so high on the list, because I truly believe that effective optimization is a combination of data & psychology.
Going through potential speakers I reached out to Roger Dooley, because he just published his new book: “Friction – The Untapped Force That Can Be Your Most Powerful Advantage” (McGraw Hill, May 17, 2019). I’ve seen Roger on stage several times around the world presenting about his previous books, but he was never on stage yet at Texel. Perfect timing: so now he will be on our stage in November this year, to spread his knowledge, interact and investigate where friction can be reduced.
Roger is also the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. You might know him of his popular blog Neuromarketing or his columns at Forbes.com and I’m happy he accepted to keynote at CH2019.
Cheers,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
This document discusses the importance of validation in organizations. It mentions validating quantity and quality, predicting value based on evidence level, and calculating return on investment (ROI) based on quantity times quality minus costs. It also references establishing a validation center of excellence and conducting trustworthy research. The overall message is that validation should occur in every organization.
This document discusses how to build habits using hooks and variable rewards. It explains that habits are triggered by internal or external cues and are formed through repetition. Products can become habit-forming by addressing a user's internal triggers like boredom or loneliness and using external triggers and variable rewards to get users to engage in repetitive behaviors. However, designers have an ethical responsibility to consider how their use of these techniques may be manipulating user behavior and should aim to build healthy habits by engaging users in meaningful activities. The document provides a "Hooked Canvas" template to help analyze how a product forms habits by addressing triggers, rewards, and investments of user effort.
This document discusses a person from the Netherlands greeting in their native language of "HOI" and mentions their popularity of over 2.3 million, noting that the number has increased even more. It also references the person being on parental leave so they cannot be found and comments on having nice hair of their natural color, alongside questioning why their paychecks keep clearing.
Paid search generates the highest volume of conversions but email is the most efficiently converting channel at 32%. While paid search yields more conversions, email has a higher conversion rate, suggesting it is a more efficient use of marketing funds. Considering both volume and efficiency, the data suggests the company should continue investing in email marketing but also explore optimizing paid search campaigns to improve conversion rates.
Greg Shapiro, an American comedian who lives in the Netherlands, was scheduled to speak next. However, his speech was replaced by an advertisement encouraging people to vote in an upcoming election, with the message "She's voting. Are you?"
Conversion Hotel 2018 Keynote: TU Delft Solar TeamWebanalisten .nl
The document summarizes the Nuon Solar Team from Delft University of Technology. It discusses their solar car Nuna X and their experience competing in solar car races across Australia and South Africa. Some of their key factors for success include teamwork, partnerships, solar panel and electronics design, aerodynamics, weight reduction, handling, quality, reliability, and strategy. Their design process involves brainstorming, designing, fabrication, and testing phases.
The document is a transcript from a presentation by Karl Gilis on user experience design. Some of the main points discussed include:
1. Putting users first and understanding their needs, goals and motivations is key to success.
2. Common design mistakes like assuming people will scroll or not optimizing for what users see above the fold can negatively impact engagement.
3. Testing designs with heatmaps and surveys to understand what content and pages users engage with most.
4. Designing experiences tailored for different user types rather than an "average" user.
5. Framing content, questions and the overall experience in a way that helps users achieve their goals in order to drive engagement and
The document discusses mistakes that online dating services like Match.com make in onboarding new users and providing helpful information. It suggests companies should act as a tour guide for new customers, make the customer the star/focus, give customers one clear next step at a time, and show customers the benefits and improved future experience they can expect. The document provides examples and references from experts on how human psychology and behavior change principles can be applied to improve onboarding and conversion rates.
Chad Sanderson discusses how experiments can be taken to a broader level beyond traditional A/B testing. He defines a digital randomized controlled trial (RCT) as using automated randomization, experimental statistics, and boundaries/safeguards. RCTs can quantify risk for business decisions like hiring, leadership, tools, programs, directions, campaigns, vendors, documentation, sales, and customer responses. Strict and loose RCTs are discussed along with time series analysis, segmented regression, and factorial experiments for situations where randomization is not possible. Case studies demonstrate how small samples and factorial experiments were used effectively for optimization with limited budgets. Rules for experimentation emphasize understanding limits, accepting imperfect data, prioritizing ROI, and avoiding illegal activities.
Conversion Hotel 2018 Keynote: Aleksander FabijanWebanalisten .nl
This document describes an experimentation maturity model consisting of four stages: Crawl, Walk, Run, and Fly. It provides examples of experiments and capabilities at each stage to illustrate how experimentation practices mature from manual one-off experiments guided by data scientists to continuous experimentation led by product teams. Moving from one stage to the next may take 6 months or more and involvement of one to two people, focusing on ensuring trustworthy experimental results.
Lizzie Eardley presented on statistical ghosts in experimentation. She defined statistical ghosts as when an experiment appears to have changed a metric but in reality had no impact. The four ghosts discussed were: 1) almost significance, 2) multiple comparisons, 3) bad metric/wrong test, and 4) peeking. For each ghost, she explained how it can mislead and provided ways to avoid being misled such as applying statistical corrections, pre-registering metrics of interest, and using non-standard tests that allow for safe peeking at experiment results.
The document discusses overcoming confirmation bias. It begins by explaining that confirmation bias is the human tendency to seek out and favor information that confirms preexisting beliefs while dismissing or ignoring information that contradicts those beliefs. It then provides examples of how confirmation bias can limit objective analysis and presents various strategies for overcoming it, such as accepting that one may be wrong, seeking out different perspectives, and questioning one's own assumptions.
The document outlines an experiment where the reader is instructed to press play and start experimenting by busting bubbles. It provides steps for the scientific method, including observing, questioning, experimenting, analyzing, and coming to a result or conclusion. The reader is then asked to share their experiment and results on an app by posting a picture and short description.
#DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry su...Webanalisten .nl
Ton Wesseling, founder of Online Dialogue and Webanalisten.nl presenting in Amsterdam on July 4th 2017 on the Results on the state of the Dutch CRO Industry survey
#DDTT meetup #7 Amsterdam - The Data Science behind testing, optimization and...Webanalisten .nl
Hubert Wassner, Chief Data Scientist at AB Tasty presenting in Amsterdam on July 4th 2017 on the Data Science behind testing, optimization and personalization.
#DDTT meetup #7 Amsterdam - Structuring your optimization ProgramWebanalisten .nl
The document discusses why testing programs get derailed and how Effective Experiments is helping to scale testing programs. It notes that common reasons for testing programs getting derailed include lack of knowledge, no structured process, lack of resources, external partners, and lack of buy-in. Effective Experiments provides a platform to help manage the entire testing process from start to finish, including features like structure, roadmapping, collaboration tools, insights, and integrations. It aims to help solve challenges like having remote teams, communication issues, and tracking results.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
CH2019 keynote: Lucia van den Brink - Keynote pitch winnerWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-pitch-winner/)
One of the many things I strive to optimize year-over-year is the quality (and diversity) of the attendees. To me this is even more important then the quality of the performers (who are important too, don’t get me wrong). Performers are there to inspire and entertain, but the time you spend with your fellow attendees is way bigger. This is were you go in depth based upon the inspiration by the performers. And of course it makes sense if I state that the combined knowledge of the 200 attendees is way bigger then the knowledge of the performers combined.
Of course the performers are specialists, trained to deliver a performance. This is why they are on stage, but I also believe that there are also potential performers among our attendees. I’m not talking about the experienced performers that see this yearly Texel event as a nice final get together of optimization specialists before the winter conference break. I’m talking about people that are ready to take the step, but just need the final push.
This year at The Conference formerly known as Conversion Hotel we were having a keynote pitch competition. Out of all the keynote pitch applications we got from the ticket application proces this summer we selected 9 contestants. They were guided in their 2 minute pitch by world class CRO speaker and speaker coach Michael Aagaard from Denmark. All these pitches will be delivered on Friday and all the attendees voted “Yes” or “No” on the question for every pitch “Do you want this presenter and topic as a keynote”. The highest “Yes” score will become a keynote on the #CH2019 main stage on Saturday.
Number 9 got lot’s of speaker coaching by Michael and a bunch of drinks to recover. Number 2 to 8 were scheduled as a presentation in one of the two presentation rooms during the break-out sessions. Michael was there for support and will devote some coaching time after the conference!
Lucia won the pitch competition and took main stage on Saturday. She did great! Enjoy the slides.
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
CH2019 keynote: Elke Geraerts - Authenthic intelligenceWebanalisten .nl
The document discusses the history and development of the internet over the past 50 years, from its origins as a US military program called ARPANET to the commercialization of the world wide web in the 1990s. It led to an explosion of use and new applications that have transformed how people work, play, communicate, and access information globally.
CH2019 keynote: Lukas Vermeer - One neat trick to run better experimentsWebanalisten .nl
(video summary at: https://conversionhotel.com/session/keynote-2019-run-better-experiments-srm-checks/)
Lukas combines industry experience in online experimentation and data science with an academic background in computing science and machine learning. When I first met him, he was already a smart guy, but still working at Oracle. A year later he moved on to Booking.com (almost 7 years ago already – he has seen a large bunch of new employees coming in :-)) to finally become their director of experimentation.
Lukas is responsible for the internal tooling and training that helps product development improve the customer experience in measurable steps through thousands of experiments. Of course he presented about this around the world, but never at Texel. Finally it was time to ask him – not to speak about democratizing experimentation or his storytelling on statistics. You have probably seen that before. We asked him because you, as CH2019 attendees, asked us to go advanced on experimentation and he is one of the only ones in Europe that has (co-)written in depth scientific papers on experimentation.
And that is exactly what Lukas is going to do: go in depth on his recent Sample Ratio Mismatch paper.
Enjoy the ride,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
(video summary at: https://conversionhotel.com/session/keynote-2019-friction/)
When I asked the #CH2019 attendees about topics they want to learn more about, consumer Psychology popped up in the top 5. Happy to see this topic so high on the list, because I truly believe that effective optimization is a combination of data & psychology.
Going through potential speakers I reached out to Roger Dooley, because he just published his new book: “Friction – The Untapped Force That Can Be Your Most Powerful Advantage” (McGraw Hill, May 17, 2019). I’ve seen Roger on stage several times around the world presenting about his previous books, but he was never on stage yet at Texel. Perfect timing: so now he will be on our stage in November this year, to spread his knowledge, interact and investigate where friction can be reduced.
Roger is also the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. You might know him of his popular blog Neuromarketing or his columns at Forbes.com and I’m happy he accepted to keynote at CH2019.
Cheers,
Ton Wesseling
Founder & host of The Conference formerly known as Conversion Hotel
This document discusses the importance of validation in organizations. It mentions validating quantity and quality, predicting value based on evidence level, and calculating return on investment (ROI) based on quantity times quality minus costs. It also references establishing a validation center of excellence and conducting trustworthy research. The overall message is that validation should occur in every organization.
This document discusses how to build habits using hooks and variable rewards. It explains that habits are triggered by internal or external cues and are formed through repetition. Products can become habit-forming by addressing a user's internal triggers like boredom or loneliness and using external triggers and variable rewards to get users to engage in repetitive behaviors. However, designers have an ethical responsibility to consider how their use of these techniques may be manipulating user behavior and should aim to build healthy habits by engaging users in meaningful activities. The document provides a "Hooked Canvas" template to help analyze how a product forms habits by addressing triggers, rewards, and investments of user effort.
This document discusses a person from the Netherlands greeting in their native language of "HOI" and mentions their popularity of over 2.3 million, noting that the number has increased even more. It also references the person being on parental leave so they cannot be found and comments on having nice hair of their natural color, alongside questioning why their paychecks keep clearing.
Paid search generates the highest volume of conversions but email is the most efficiently converting channel at 32%. While paid search yields more conversions, email has a higher conversion rate, suggesting it is a more efficient use of marketing funds. Considering both volume and efficiency, the data suggests the company should continue investing in email marketing but also explore optimizing paid search campaigns to improve conversion rates.
Greg Shapiro, an American comedian who lives in the Netherlands, was scheduled to speak next. However, his speech was replaced by an advertisement encouraging people to vote in an upcoming election, with the message "She's voting. Are you?"
Conversion Hotel 2018 Keynote: TU Delft Solar TeamWebanalisten .nl
The document summarizes the Nuon Solar Team from Delft University of Technology. It discusses their solar car Nuna X and their experience competing in solar car races across Australia and South Africa. Some of their key factors for success include teamwork, partnerships, solar panel and electronics design, aerodynamics, weight reduction, handling, quality, reliability, and strategy. Their design process involves brainstorming, designing, fabrication, and testing phases.
The document is a transcript from a presentation by Karl Gilis on user experience design. Some of the main points discussed include:
1. Putting users first and understanding their needs, goals and motivations is key to success.
2. Common design mistakes like assuming people will scroll or not optimizing for what users see above the fold can negatively impact engagement.
3. Testing designs with heatmaps and surveys to understand what content and pages users engage with most.
4. Designing experiences tailored for different user types rather than an "average" user.
5. Framing content, questions and the overall experience in a way that helps users achieve their goals in order to drive engagement and
The document discusses mistakes that online dating services like Match.com make in onboarding new users and providing helpful information. It suggests companies should act as a tour guide for new customers, make the customer the star/focus, give customers one clear next step at a time, and show customers the benefits and improved future experience they can expect. The document provides examples and references from experts on how human psychology and behavior change principles can be applied to improve onboarding and conversion rates.
Chad Sanderson discusses how experiments can be taken to a broader level beyond traditional A/B testing. He defines a digital randomized controlled trial (RCT) as using automated randomization, experimental statistics, and boundaries/safeguards. RCTs can quantify risk for business decisions like hiring, leadership, tools, programs, directions, campaigns, vendors, documentation, sales, and customer responses. Strict and loose RCTs are discussed along with time series analysis, segmented regression, and factorial experiments for situations where randomization is not possible. Case studies demonstrate how small samples and factorial experiments were used effectively for optimization with limited budgets. Rules for experimentation emphasize understanding limits, accepting imperfect data, prioritizing ROI, and avoiding illegal activities.
Conversion Hotel 2018 Keynote: Aleksander FabijanWebanalisten .nl
This document describes an experimentation maturity model consisting of four stages: Crawl, Walk, Run, and Fly. It provides examples of experiments and capabilities at each stage to illustrate how experimentation practices mature from manual one-off experiments guided by data scientists to continuous experimentation led by product teams. Moving from one stage to the next may take 6 months or more and involvement of one to two people, focusing on ensuring trustworthy experimental results.
Lizzie Eardley presented on statistical ghosts in experimentation. She defined statistical ghosts as when an experiment appears to have changed a metric but in reality had no impact. The four ghosts discussed were: 1) almost significance, 2) multiple comparisons, 3) bad metric/wrong test, and 4) peeking. For each ghost, she explained how it can mislead and provided ways to avoid being misled such as applying statistical corrections, pre-registering metrics of interest, and using non-standard tests that allow for safe peeking at experiment results.
The document discusses overcoming confirmation bias. It begins by explaining that confirmation bias is the human tendency to seek out and favor information that confirms preexisting beliefs while dismissing or ignoring information that contradicts those beliefs. It then provides examples of how confirmation bias can limit objective analysis and presents various strategies for overcoming it, such as accepting that one may be wrong, seeking out different perspectives, and questioning one's own assumptions.
The document outlines an experiment where the reader is instructed to press play and start experimenting by busting bubbles. It provides steps for the scientific method, including observing, questioning, experimenting, analyzing, and coming to a result or conclusion. The reader is then asked to share their experiment and results on an app by posting a picture and short description.
#DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry su...Webanalisten .nl
Ton Wesseling, founder of Online Dialogue and Webanalisten.nl presenting in Amsterdam on July 4th 2017 on the Results on the state of the Dutch CRO Industry survey
#DDTT meetup #7 Amsterdam - The Data Science behind testing, optimization and...Webanalisten .nl
Hubert Wassner, Chief Data Scientist at AB Tasty presenting in Amsterdam on July 4th 2017 on the Data Science behind testing, optimization and personalization.
#DDTT meetup #7 Amsterdam - Structuring your optimization ProgramWebanalisten .nl
The document discusses why testing programs get derailed and how Effective Experiments is helping to scale testing programs. It notes that common reasons for testing programs getting derailed include lack of knowledge, no structured process, lack of resources, external partners, and lack of buy-in. Effective Experiments provides a platform to help manage the entire testing process from start to finish, including features like structure, roadmapping, collaboration tools, insights, and integrations. It aims to help solve challenges like having remote teams, communication issues, and tracking results.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
“An Outlook of the Ongoing and Future Relationship between Blockchain Technologies and Process-aware Information Systems.” Invited talk at the joint workshop on Blockchain for Information Systems (BC4IS) and Blockchain for Trusted Data Sharing (B4TDS), co-located with with the 36th International Conference on Advanced Information Systems Engineering (CAiSE), 3 June 2024, Limassol, Cyprus.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
21. Internet Adoption & Usage Curve
Activity
y
Propensity to Transact
Wanderlust
Wanderl st
Assessment
Orientation
Event Driven Usage
Confidence
Trepidation
Maturity
Scepticism
Online One Month Three Months Six Months Nine Months One Year Two Years
Time
Source: Net Poll/QXL
22. Internet Adoption & Usage Curve
Activity
y
Propensity to Transact
Wanderlust
Wanderl st
Assessment
Orientation
Event Driven Usage
Confidence
Trepidation
Maturity
Scepticism
Online One Month Three Months Six Months Nine Months One Year Two Years
Time
Source: Net Poll/QXL
23. Internet User E-commerce Development
Auctions
ce
On-line
e/Confidenc
Retail
Transactions
+ve
Rare/usual items
Fun/excitement
Experience
+ve
Information (Easy)
Good deals
& Research Efficient
-ve:
Exciting
Safety
Smart
Confidence about product
delivery
-ve:
Whether it’s a good deal
Safety
Lack of relevance
Anonymity of seller
Up to 12 to 24 months
24. Internet User E-commerce Development
Auctions
ce
On-line
e/Confidenc
Retail
Transactions
+ve
Rare/usual items
Fun/excitement
Experience
+ve
Information (Easy)
Good deals
& Research Efficient
-ve:
Exciting
Safety
Smart
Confidence about product
delivery
-ve:
Whether it’s a good deal
Safety
Lack of relevance
Anonymity of seller
Up to 12 to 24 months
25. Yesterday….
Sales Reports
Transactional
Board Reports
Systems
Site Reports
26. Yesterday….
Sales Reports
Transactional
Board Reports
Systems
Site Reports
27. Today….
Country
Management
Group
Information
Transactional Management
Extracts
Factory
Systems
Functional
Management
g
28. Today….
Country
Management
Group
Information
Transactional Management
Extracts
Factory
Systems
Functional
Management
g
29. Tomorrow….
Country
Management
Rules
Group
Knowledge
Transactional Management
Repository
Systems
Extracts
Functional
Management
g
30. Tomorrow….
Country
Management
Rules
Group
Knowledge
Transactional Management
Repository
Systems
Extracts
Functional
Management
g
31. Business and Customer Intelligence
Strategy
Phase 1- Integrated Reporting
Site
Analysi Tools
Analysts
is
Live
Trading
Managers
g
Data Warehouse
Reporting Environment
Customer
Service
g
Partners
Financials
Third Party
Data
32. Business and Customer Intelligence
Strategy
Phase 1- Integrated Reporting
Site
Analysi Tools
Analysts
is
Live
Trading
Managers
g
Data Warehouse
Reporting Environment
Customer
Service
g
Partners
Financials
Third Party
Data
33. Implementation Approach
Localised Documents
Local
Ad-hoc Queries
Analysts
Support
Training
Best Practice
Users
Users
Users
Centre
Development
Corporate Documents
Administration
Security
Expertise
“Centralise D
“C t li Development and Technology - L
l t dT h l Localise Usage and Support”
li U dS t”
34. Implementation Approach
Localised Documents
Local
Ad-hoc Queries
Analysts
Support
Training
Best Practice
Users
Users
Users
Centre
Development
Corporate Documents
Administration
Security
Expertise
“Centralise D
“C t li Development and Technology - L
l t dT h l Localise Usage and Support”
li U dS t”
35. CRM Technology Framework
Information
& Analysis
Systems
Marketing
Data Warehouse Systems
Transaction
Systems
36. CRM Technology Framework
Information
& Analysis
Systems
Marketing
Data Warehouse Systems
Transaction
Systems
53. The not‐so secret approach to getting
performance tracking right…
f k h
Organisational goals and
objectives
Online goals and objectives
Online KPIs
54. The not‐so secret approach to getting
performance tracking right…
f k h
Organisational goals and
objectives
Online goals and objectives
Online KPIs
55. Some simple questions to help you get
your KPIs right
h
• State the online marketing objective
• What does that really mean?
• What d
h does good l k lik ? What will b
d look like? h ill be
happening differently if you are meeting this
objective?
bj i ?
• Can these behaviours or outcomes be
measured? How?
• Are these metrics good enough to be KPIs?
g g
56. Some simple questions to help you get
your KPIs right
h
• State the online marketing objective
• What does that really mean?
• What d
h does good l k lik ? What will b
d look like? h ill be
happening differently if you are meeting this
objective?
bj i ?
• Can these behaviours or outcomes be
measured? How?
• Are these metrics good enough to be KPIs?
g g
57. Good KPIs are “Übermetrics”…
Übermetrics …
Easy to
Actionable
understand
Strategic
Based on
measures of
valid data
success
Good KPI
58. Good KPIs are “Übermetrics”…
Übermetrics …
Easy to
Actionable
understand
Strategic
Based on
measures of
valid data
success
Good KPI
95. A user centric framework…
Who visits the site? Why do they visit the What do they do on the
site? site?
?
?
?
?
96. A user centric framework…
Who visits the site? Why do they visit the What do they do on the
site? site?
?
?
?
?
97. Happy Trackers ( )
ppy (6%)
Happy Trackers mainly use the site for Track and Trace
and little else
In terms of profile they tend to have a stronger
business slant and be slightly older than on average
They are not heavy users of the site and their visits are
relatively light and narrow – all they do is use Track and
Trace
However they are happy with what they do, they rate
the site functionality the best out of all the segments
98. Happy Trackers ( )
ppy (6%)
Happy Trackers mainly use the site for Track and Trace
and little else
In terms of profile they tend to have a stronger
business slant and be slightly older than on average
They are not heavy users of the site and their visits are
relatively light and narrow – all they do is use Track and
Trace
However they are happy with what they do, they rate
the site functionality the best out of all the segments
99. Cottage Industrialists (2%)
g ()
Cottage Industrialists are frequent users of the site and
they mainly come looking for information on postal
prices, delivery services, parcel information and the
like.
Half of this segment are involved in some type of
online auction related activity and over the course of
their lifetime they tend to look at the broadest amount
of content on the site. Quite often they will be using
the search function to do this
They are reasonably happy with the customer
experience on the site and are more likely than on
average to recommend the site to others
100. Cottage Industrialists (2%)
g ()
Cottage Industrialists are frequent users of the site and
they mainly come looking for information on postal
prices, delivery services, parcel information and the
like.
Half of this segment are involved in some type of
online auction related activity and over the course of
their lifetime they tend to look at the broadest amount
of content on the site. Quite often they will be using
the search function to do this
They are reasonably happy with the customer
experience on the site and are more likely than on
average to recommend the site to others
101. The user centric framework…in action
Who visits the site? Why do they visit the What do they do on the
site and what do they
hat the site?
think of it?
102. The user centric framework…in action
Who visits the site? Why do they visit the What do they do on the
site and what do they
hat the site?
think of it?
103. Most people who visit your website…
Only visit once
once…
Generally only look at one page…
Most lik l only stay f one minute…
likely l for i
And probably only transact with you once
104. Most people who visit your website…
Only visit once
once…
Generally only look at one page…
Most lik l only stay f one minute…
likely l for i
And probably only transact with you once
111. Predicting segment membership
75% shoppers 25% shoppers
43% items sold 57% items sold
“1 to 2” conversion
Repeat Visitor Single order Repeat
Only
y shoppers
pp shoppers
pp
Events and triggers
Probable segment membership
11 product
based segments
Profiled on shopping
Profiled on category behaviour, purchasing
Profiled on category
purchasing, category behaviour, category
browsing browsing, lifecycles, mos
browsing, plus opt‐in
aic, opt‐in
112. Predicting segment membership
75% shoppers 25% shoppers
43% items sold 57% items sold
“1 to 2” conversion
Repeat Visitor Single order Repeat
Only
y shoppers
pp shoppers
pp
Events and triggers
Probable segment membership
11 product
based segments
Profiled on shopping
Profiled on category behaviour, purchasing
Profiled on category
purchasing, category behaviour, category
browsing browsing, lifecycles, mos
browsing, plus opt‐in
aic, opt‐in