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Web 2.0
 Introduction
          Wojciech Wiza, PhD
Poznan University of Economics
               Poznan, Poland



Ed 2.0 Work Project


    © 2013 Wojciech Wiza PUE
  For Ed 2.0 Work EC LLP Project
Agenda
l  Trends in contemporary Web
l  Key terms and concepts

l  Web 2.0 in different aspects:
      l    Technological
      l    Economical
      l    Social




                              © 2013 Wojciech Wiza PUE
                            For Ed 2.0 Work EC LLP Project
TRENDS IN WEB EVOLUTION
Trends in evolution
of Web / Internet
Semantic                                             Social & economic
l  Web                                              l  Web 1.0

l  Semantic Web                                     l  Web 2.0

l  … (?)                                            l  ... (?)



             Real world integration
             l  Internet

             l  Internet of Things

             l  … (?)
                                                        Web ≠ Internet
                      © 2013 Wojciech Wiza PUE
                    For Ed 2.0 Work EC LLP Project
Semantic Web
l    Semantic Web is an evolving extension of the WWW in
      which the semantics of information and services on the
      Web is defined, making it possible for the Web to
      understand and satisfy the requests of people and
      machines to use the Web content
l    It derives from World Wide Web Consortium director Tim
      Berners-Lee's vision of the Web as a universal medium
      for data, information, and knowledge exchange
l    The semantic Web is a vision of information that is
      understandable by computers, so that they can perform
      more of the tedious work involved in finding, sharing, and
      combining information on the Web

                             © 2013 Wojciech Wiza PUE
                           For Ed 2.0 Work EC LLP Project
Internet of Things
l  Internet of Things – a network of objects,
    such as household appliances, personal
    belongings, store inventory, cars, tools, etc.
l  Enabling technologies
      l    Wireless networks
      l    RFID identification
      l    Sensors
      l    Embedded intelligence
      l    Miniaturization of computers
                              © 2013 Wojciech Wiza PUE
                            For Ed 2.0 Work EC LLP Project
Web 2.0

NEXT GENERATION OF WEB
Web 2.0
l    Term used since the O'Reilly Media Web 2.0
      conference in 2004
l    O'Reilly: Web 2.0 is the business revolution in the
      computer industry caused by the move to the
      Internet as a platform, and an attempt to
      understand the rules for success on that new
      platform
l    O'Reilly: "2.0" refers to the historical context of
      web businesses "coming back" after the 2001
      collapse of the dot-com bubble, in addition to the
      distinguishing characteristics of the projects

                           © 2013 Wojciech Wiza PUE
                         For Ed 2.0 Work EC LLP Project
Web 2.0
l  "Web 2.0" – changing trends in the use of
    WWW technology and Web design that aim
    to enhance and profit from users’ creativity,
    communication, information sharing,
    collaboration and functionality of the Web
l  Changes in the use and the business models

l  Basically, no change in the technology




                     © 2013 Wojciech Wiza PUE
                   For Ed 2.0 Work EC LLP Project
Web 2.0 – Scepticism
l    Tim Berners-Lee (2006)
l    IBM developerWorks: You know, with Web 2.0, a
      common explanation out there is Web 1.0 was about
      connecting computers and making information
      available; and Web 2 is about connecting people
      and facilitating new kinds of collaboration. Is that
      how you see Web 2.0?
l    Berners-Lee: Totally not. Web 1.0 was all about
      connecting people. It was an interactive space,
      and I think Web 2.0 is, of course, a piece of jargon,
      nobody even knows what it means. (…)

                           © 2013 Wojciech Wiza PUE
                         For Ed 2.0 Work EC LLP Project
Web 2.0 – Examples
         Web 1.0                 Web 2.0
       DoubleClick           Google AdSense
          Ofoto                    Flickr
         Akamai                 BitTorrent
        mp3.com                  Napster
    Britannica Online           Wikipedia
   personal websites             blogging
       page views              cost per click
     screen scraping          Web Services
 directories (taxonomy)   tagging ("folksonomy")
Netscape vs Google
l    Netscape was for Web 1.0 the same as Google
      is for Web 2.0
l    Netscape – software selling model
      l    Selling web browsers will create demand for web
            servers (read: we will sell them too)
      l    In fact: popularized web as a information media
l    Google – web application model
      l    Content is a “commodity”
      l    Google has expertise in databases (or in searching
            within databases)
      l    In fact: popularized web as an application platform

                                © 2013 Wojciech Wiza PUE
                              For Ed 2.0 Work EC LLP Project
Examples of Web 2.0 services
l  Facebook
l  LinkedIn
                                                  Web 2.0
l  Flickr                                        Services


l  YouTube                                     Services with
                                                 elements of
                                                   Web 2.0
l  Twitter

l  Allegro

l  Google




                 © 2013 Wojciech Wiza PUE
               For Ed 2.0 Work EC LLP Project
Changing users’ role
l    Users are both content
      consumers and content
      producers
l    Prosumer (producer + consumer)
l    Content is often created by
      combining, merging and
      annotating other content
l    Content can be created
      explicitely or implicitely

                        © 2013 Wojciech Wiza PUE
                      For Ed 2.0 Work EC LLP Project
Web 2.0 „Commodity”
l  Information as a main resource in Web 2.0
l  Who posses information have clients and
    development
l  Unique content is a key




                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
KEY CONCEPTS
Main concepts
l  Communities
l  Tagging and bookmarking

l  Syndication

l  Mush-ups

l  Mobility



l    Cooperation


                      © 2013 Wojciech Wiza PUE
                    For Ed 2.0 Work EC LLP Project
Terms: Social networks
l  In the late 1960s, the sociologist Stanley
    Milgram investigated the "small-world
    phenomenon“
l  Five or six steps, on average, to get a letter
    from Nebraska to Massachusetts
l  Certain paths were considerably
    shorter because
    the package reached
    a "hub" or "broker“ node


                      © 2013 Wojciech Wiza PUE
                    For Ed 2.0 Work EC LLP Project
Terms: Mashup
l    A mashup is a Web application that combines data
      from more than one source into a single integrated
      tool
l    Easy, fast integration, frequently done by access to
      open APIs and data sources to produce results that
      were not the original goal of the data owners
l    An example is the use of cartographic data from
      Google Maps to add location information to real-
      estate data, thereby creating a new and distinct Web
      service that was not originally provided by either
      source

                          © 2013 Wojciech Wiza PUE
                        For Ed 2.0 Work EC LLP Project
Terms: Folksonomy
l    Folksonomy (from folk + taxonomy) is the practice
      and method of collaboratively creating and
      managing tags to annotate and categorize content
l    Folksonomy describes the bottom-up classification
      systems that emerge from social tagging.
l    In contrast to traditional subject indexing, metadata
      is generated not only by experts but also by creators
      and consumers of the content.
l    Usually, freely chosen keywords are used instead of
      a controlled vocabulary.

                           © 2013 Wojciech Wiza PUE
                         For Ed 2.0 Work EC LLP Project
Terms: Cloud
l    Computational cloud – model of data processing
      based on external hardware/software provider
l    Client does not invest in hardware/software but
      buys/lends it when needs it.
l    Cloud types:
      l    IaaS – infrastructure as a service
      l    PaaS – platform…
      l    SaaS – service…
      l    CaaS – communication…

                                © 2013 Wojciech Wiza PUE
                              For Ed 2.0 Work EC LLP Project
Terms: AJAX
l  AJAX (Asynchronous JavaScript and XML) –
    a group of interrelated Web development
    techniques used to create interactive web
    applications or Rich Internet Applications
    (RIA)
l  With AJAX, Web applications can retrieve
    data from the server asynchronously in the
    background without interfering with the
    display and behavior of the existing page
                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
Terms: Network effect
l    A network effect (also called network
      externality) is the effect that one user of
      a good or service has on the value of
      that product to other users
l    The more people own telephones, the
      more valuable the telephone is to each
      owner. This creates a positive
      externality because a user may
      purchase their phone without intending
      to create value for other users, but
      does so in any case

                            © 2013 Wojciech Wiza PUE
                          For Ed 2.0 Work EC LLP Project
Terms: The Long Tail

       l    Coined by Chris Anderson in Oct 2004
             Wired magazine article to describe the
             niche strategy of businesses, such as
             Amazon.com or Netflix, that sell a large
             number of unique items, each in relatively
             small quantities
       l    80%-20% statistical rule




                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
Winning strategy
l    One should resign to win:
      l    Wikipedia: centralized edition
      l    Amazon: physical bookstores
      l    Google: big clients
      l    …




                               © 2013 Wojciech Wiza PUE
                             For Ed 2.0 Work EC LLP Project
ASPECTS OF WEB 2.0
Different points of view

  1   • Technical aspect
  2   • Economical aspect
  3   • Social aspect


               © 2013 Wojciech Wiza PUE
             For Ed 2.0 Work EC LLP Project
Technical aspects of Web 2.0
l    Web 2.0 is not a new technology
l    Web technologies develop continuously
l    Technologies associated with Web 2.0:
      l    AJAX – Asynchronous JavaScript and XML
      l    Data formats: XML, JSON
      l    Information syndication: RSS, Atom
      l    Programming interfaces – SOAP, REST, XML RPC
l    Most of them existed before Web 2.0


                             © 2013 Wojciech Wiza PUE
                           For Ed 2.0 Work EC LLP Project
Economical aspects:
Cash flow curves
l    The physical-world curve
      shows a traditional path
      to profitability
l    The Web 1.0 curve
      shows the higher
      expenses of seeking a
      huge audience, but also
      the greater return on
      possible investment
l    Web 2.0 curve is
      different!

                          © 2013 Wojciech Wiza PUE
                        For Ed 2.0 Work EC LLP Project
Economical aspects: changing
model business
l  New role of content and rights to content
l  New business models and redefined
    traditional models
      l    Taking into account massive user involvement
            l    Amazon model
            l    Apple (iTunes) model
            l    Freemium model




                                   © 2013 Wojciech Wiza PUE
                                 For Ed 2.0 Work EC LLP Project
Central role of users
(eBay example)
l  eBay's product is the collective activity of all
    its users
l  eBay grows organically in response to user
    activity, and the company's role is as an
    enabler of a context in which that user activity
    can happen
l  eBay's competitive advantage comes almost
    entirely from the critical mass of buyers and
    sellers, which makes any new entrant offering
    similar services significantly less attractive
                      © 2013 Wojciech Wiza PUE
                    For Ed 2.0 Work EC LLP Project
Example: Wikipedia
l    Wikipedia – an online encyclopedia based on the
      notion that an entry can be added by any Web user,
      and edited by any other
l    Eric Raymond's: "with enough eyeballs, all bugs are
      shallow,“ applied to content creation
l    Founded in 2001 – now in 10 top websites!
l    There are more than 75,000 active contributors
      working on more than 10,000,000 articles in more
      than 260 languages
l    650+ million visitors per year

                          © 2013 Wojciech Wiza PUE
                        For Ed 2.0 Work EC LLP Project
Users create value
l  The concept of "pro-sumer“ – someone who
    is a mix of a DIY producer and consumer
    (Alvin Toffler, 1980)
l  Hard to implement until Web development
l  Web 2.0 reinforces network effects because
    online users are no longer limited by how
    many things they can find, see, or download
    off the Web, but rather by how many things
    they can do, interact, combine, remix, upload,
    change, and customize for themselves
                     © 2013 Wojciech Wiza PUE
                   For Ed 2.0 Work EC LLP Project
Social networks
l  In the late 1960s, the sociologist Stanley
    Milgram investigated the "small-world
    phenomenon“
l  Five or six steps, on average, to get a letter
    from Nebraska to Massachusetts
l  Certain paths were considerably
    shorter because
    the package reached
    a "hub" or "broker“ node


                      © 2013 Wojciech Wiza PUE
                    For Ed 2.0 Work EC LLP Project
Key roles and linkages in
 social networks
l    Connectors
      l    Know and want to
            introduce people
            to each other
l    Mavens
      l    Like to share
            information
l    Salesmen
      l    Can convince people
            to act and to buy

                                 © 2013 Wojciech Wiza PUE
                               For Ed 2.0 Work EC LLP Project
Social networks on the Web
l    Some of the most popular services on the
      Web today are online social networks built to
      help people find each other, share their
      stories, and connect.
      l    Flickr, for example, is most commonly thought of
            as a photo-sharing site, not a social networking
            site, but the social aspect is critical to its success
      l    Amazon relies on rankings from readers to give its
            reviewers a sense of enhanced status and
            recognition
                                © 2013 Wojciech Wiza PUE
                              For Ed 2.0 Work EC LLP Project
Social networks
l  LinkedIn – business networking
l  Facebook – personal web pages




                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
Social networks topology




              © 2013 Wojciech Wiza PUE
            For Ed 2.0 Work EC LLP Project
Key roles in on-line networks
l    The Web helps connectors, salesmen, and mavens
      reach an exponentially larger audience, more frequently,
      more easily, and almost instantaneously
l    Offline connectors develop relationships over time in
      face-to-face meetings with many other individuals
l    Online connectors benefit from using the Web, IM, email,
      audio, and video to connect directly to more people,
      more frequently, and more interactively




                            © 2013 Wojciech Wiza PUE
                          For Ed 2.0 Work EC LLP Project
Key roles in on-line networks
l    Offline mavens have in-depth knowledge about a
      particular subject and are eager to share it
l    Online mavens have an instantaneous means of
      broadcasting and publishing the knowledge they want to
      share and become information providers and brokers
      through referrals, reviews, forums, and communities that
      supplement emails, syndication (RSS) feeds, blogs, and
      wikis
l    Offline salesmen influence people to take action;
l    Online salesmen do the same thing but are supported by
      many different interactive formats and media.

                            © 2013 Wojciech Wiza PUE
                          For Ed 2.0 Work EC LLP Project
Web 2.0 in Education
l  Web 2.0 tools change the way the knowledge
    is delivered
l  Increasing importance of common creation
    instead of consumption
      l    Wikis
      l    Shared presentations
      l    Social networks



                             © 2013 Wojciech Wiza PUE
                           For Ed 2.0 Work EC LLP Project
Web 2.0 in Work
l    Rising acceptance of social tools among
      employers
      l    In creative sectors
      l    In training
l    Some companies encourages personnel to
      write blogs
      l    Recognition of potential problems
l    Social networks
      l    Closed networks
                                © 2013 Wojciech Wiza PUE
                              For Ed 2.0 Work EC LLP Project
Rogers Adoption Curve
l  Rogers Adoption Curve is often used to
    explain the rate of adoption of a new
    technology or product
l  A theory for the adoption
    of innovations among
    individuals and
    organizations (1962)



                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
PROBLEM 2.0
Web 2.0 – Problems
l    ”I did not know so many idiots are in the world
      until I start using Internet" (S.Lem)
l    Excessive hype
l    Lack of simple definition
l    Incompetence
l    Slow adoption curves of some applications
l    Need for permanent connection
l    Too much focus on the technology
l    Social problems: trolling, haters
                          © 2013 Wojciech Wiza PUE
                        For Ed 2.0 Work EC LLP Project
Legal aspects
l  Web 1.0 required signed agreements
    between sites and users using the content
l  Web 2.0 – opennes and simplicity, new
    licence types (open sources, Apache licence,
    creative commons)




                    © 2013 Wojciech Wiza PUE
                  For Ed 2.0 Work EC LLP Project
THANK YOU


          © 2013 Wojciech Wiza PUE
        For Ed 2.0 Work EC LLP Project

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Web20 An Introduction

  • 1. Web 2.0 Introduction Wojciech Wiza, PhD Poznan University of Economics Poznan, Poland Ed 2.0 Work Project © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 2. Agenda l  Trends in contemporary Web l  Key terms and concepts l  Web 2.0 in different aspects: l  Technological l  Economical l  Social © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 3. TRENDS IN WEB EVOLUTION
  • 4. Trends in evolution of Web / Internet Semantic Social & economic l  Web l  Web 1.0 l  Semantic Web l  Web 2.0 l  … (?) l  ... (?) Real world integration l  Internet l  Internet of Things l  … (?) Web ≠ Internet © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 5. Semantic Web l  Semantic Web is an evolving extension of the WWW in which the semantics of information and services on the Web is defined, making it possible for the Web to understand and satisfy the requests of people and machines to use the Web content l  It derives from World Wide Web Consortium director Tim Berners-Lee's vision of the Web as a universal medium for data, information, and knowledge exchange l  The semantic Web is a vision of information that is understandable by computers, so that they can perform more of the tedious work involved in finding, sharing, and combining information on the Web © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 6. Internet of Things l  Internet of Things – a network of objects, such as household appliances, personal belongings, store inventory, cars, tools, etc. l  Enabling technologies l  Wireless networks l  RFID identification l  Sensors l  Embedded intelligence l  Miniaturization of computers © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 8. Web 2.0 l  Term used since the O'Reilly Media Web 2.0 conference in 2004 l  O'Reilly: Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as a platform, and an attempt to understand the rules for success on that new platform l  O'Reilly: "2.0" refers to the historical context of web businesses "coming back" after the 2001 collapse of the dot-com bubble, in addition to the distinguishing characteristics of the projects © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 9. Web 2.0 l  "Web 2.0" – changing trends in the use of WWW technology and Web design that aim to enhance and profit from users’ creativity, communication, information sharing, collaboration and functionality of the Web l  Changes in the use and the business models l  Basically, no change in the technology © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 10. Web 2.0 – Scepticism l  Tim Berners-Lee (2006) l  IBM developerWorks: You know, with Web 2.0, a common explanation out there is Web 1.0 was about connecting computers and making information available; and Web 2 is about connecting people and facilitating new kinds of collaboration. Is that how you see Web 2.0? l  Berners-Lee: Totally not. Web 1.0 was all about connecting people. It was an interactive space, and I think Web 2.0 is, of course, a piece of jargon, nobody even knows what it means. (…) © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 11. Web 2.0 – Examples Web 1.0 Web 2.0 DoubleClick Google AdSense Ofoto Flickr Akamai BitTorrent mp3.com Napster Britannica Online Wikipedia personal websites blogging page views cost per click screen scraping Web Services directories (taxonomy) tagging ("folksonomy")
  • 12. Netscape vs Google l  Netscape was for Web 1.0 the same as Google is for Web 2.0 l  Netscape – software selling model l  Selling web browsers will create demand for web servers (read: we will sell them too) l  In fact: popularized web as a information media l  Google – web application model l  Content is a “commodity” l  Google has expertise in databases (or in searching within databases) l  In fact: popularized web as an application platform © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 13. Examples of Web 2.0 services l  Facebook l  LinkedIn Web 2.0 l  Flickr Services l  YouTube Services with elements of Web 2.0 l  Twitter l  Allegro l  Google © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 14. Changing users’ role l  Users are both content consumers and content producers l  Prosumer (producer + consumer) l  Content is often created by combining, merging and annotating other content l  Content can be created explicitely or implicitely © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 15. Web 2.0 „Commodity” l  Information as a main resource in Web 2.0 l  Who posses information have clients and development l  Unique content is a key © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 17. Main concepts l  Communities l  Tagging and bookmarking l  Syndication l  Mush-ups l  Mobility l  Cooperation © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 18. Terms: Social networks l  In the late 1960s, the sociologist Stanley Milgram investigated the "small-world phenomenon“ l  Five or six steps, on average, to get a letter from Nebraska to Massachusetts l  Certain paths were considerably shorter because the package reached a "hub" or "broker“ node © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 19. Terms: Mashup l  A mashup is a Web application that combines data from more than one source into a single integrated tool l  Easy, fast integration, frequently done by access to open APIs and data sources to produce results that were not the original goal of the data owners l  An example is the use of cartographic data from Google Maps to add location information to real- estate data, thereby creating a new and distinct Web service that was not originally provided by either source © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 20. Terms: Folksonomy l  Folksonomy (from folk + taxonomy) is the practice and method of collaboratively creating and managing tags to annotate and categorize content l  Folksonomy describes the bottom-up classification systems that emerge from social tagging. l  In contrast to traditional subject indexing, metadata is generated not only by experts but also by creators and consumers of the content. l  Usually, freely chosen keywords are used instead of a controlled vocabulary. © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 21. Terms: Cloud l  Computational cloud – model of data processing based on external hardware/software provider l  Client does not invest in hardware/software but buys/lends it when needs it. l  Cloud types: l  IaaS – infrastructure as a service l  PaaS – platform… l  SaaS – service… l  CaaS – communication… © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 22. Terms: AJAX l  AJAX (Asynchronous JavaScript and XML) – a group of interrelated Web development techniques used to create interactive web applications or Rich Internet Applications (RIA) l  With AJAX, Web applications can retrieve data from the server asynchronously in the background without interfering with the display and behavior of the existing page © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 23. Terms: Network effect l  A network effect (also called network externality) is the effect that one user of a good or service has on the value of that product to other users l  The more people own telephones, the more valuable the telephone is to each owner. This creates a positive externality because a user may purchase their phone without intending to create value for other users, but does so in any case © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 24. Terms: The Long Tail l  Coined by Chris Anderson in Oct 2004 Wired magazine article to describe the niche strategy of businesses, such as Amazon.com or Netflix, that sell a large number of unique items, each in relatively small quantities l  80%-20% statistical rule © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 25. Winning strategy l  One should resign to win: l  Wikipedia: centralized edition l  Amazon: physical bookstores l  Google: big clients l  … © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 27. Different points of view 1 • Technical aspect 2 • Economical aspect 3 • Social aspect © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 28. Technical aspects of Web 2.0 l  Web 2.0 is not a new technology l  Web technologies develop continuously l  Technologies associated with Web 2.0: l  AJAX – Asynchronous JavaScript and XML l  Data formats: XML, JSON l  Information syndication: RSS, Atom l  Programming interfaces – SOAP, REST, XML RPC l  Most of them existed before Web 2.0 © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 29. Economical aspects: Cash flow curves l  The physical-world curve shows a traditional path to profitability l  The Web 1.0 curve shows the higher expenses of seeking a huge audience, but also the greater return on possible investment l  Web 2.0 curve is different! © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 30. Economical aspects: changing model business l  New role of content and rights to content l  New business models and redefined traditional models l  Taking into account massive user involvement l  Amazon model l  Apple (iTunes) model l  Freemium model © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 31. Central role of users (eBay example) l  eBay's product is the collective activity of all its users l  eBay grows organically in response to user activity, and the company's role is as an enabler of a context in which that user activity can happen l  eBay's competitive advantage comes almost entirely from the critical mass of buyers and sellers, which makes any new entrant offering similar services significantly less attractive © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 32. Example: Wikipedia l  Wikipedia – an online encyclopedia based on the notion that an entry can be added by any Web user, and edited by any other l  Eric Raymond's: "with enough eyeballs, all bugs are shallow,“ applied to content creation l  Founded in 2001 – now in 10 top websites! l  There are more than 75,000 active contributors working on more than 10,000,000 articles in more than 260 languages l  650+ million visitors per year © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 33. Users create value l  The concept of "pro-sumer“ – someone who is a mix of a DIY producer and consumer (Alvin Toffler, 1980) l  Hard to implement until Web development l  Web 2.0 reinforces network effects because online users are no longer limited by how many things they can find, see, or download off the Web, but rather by how many things they can do, interact, combine, remix, upload, change, and customize for themselves © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 34. Social networks l  In the late 1960s, the sociologist Stanley Milgram investigated the "small-world phenomenon“ l  Five or six steps, on average, to get a letter from Nebraska to Massachusetts l  Certain paths were considerably shorter because the package reached a "hub" or "broker“ node © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 35. Key roles and linkages in social networks l  Connectors l  Know and want to introduce people to each other l  Mavens l  Like to share information l  Salesmen l  Can convince people to act and to buy © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 36. Social networks on the Web l  Some of the most popular services on the Web today are online social networks built to help people find each other, share their stories, and connect. l  Flickr, for example, is most commonly thought of as a photo-sharing site, not a social networking site, but the social aspect is critical to its success l  Amazon relies on rankings from readers to give its reviewers a sense of enhanced status and recognition © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 37. Social networks l  LinkedIn – business networking l  Facebook – personal web pages © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 38. Social networks topology © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 39. Key roles in on-line networks l  The Web helps connectors, salesmen, and mavens reach an exponentially larger audience, more frequently, more easily, and almost instantaneously l  Offline connectors develop relationships over time in face-to-face meetings with many other individuals l  Online connectors benefit from using the Web, IM, email, audio, and video to connect directly to more people, more frequently, and more interactively © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 40. Key roles in on-line networks l  Offline mavens have in-depth knowledge about a particular subject and are eager to share it l  Online mavens have an instantaneous means of broadcasting and publishing the knowledge they want to share and become information providers and brokers through referrals, reviews, forums, and communities that supplement emails, syndication (RSS) feeds, blogs, and wikis l  Offline salesmen influence people to take action; l  Online salesmen do the same thing but are supported by many different interactive formats and media. © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 41. Web 2.0 in Education l  Web 2.0 tools change the way the knowledge is delivered l  Increasing importance of common creation instead of consumption l  Wikis l  Shared presentations l  Social networks © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 42. Web 2.0 in Work l  Rising acceptance of social tools among employers l  In creative sectors l  In training l  Some companies encourages personnel to write blogs l  Recognition of potential problems l  Social networks l  Closed networks © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 43. Rogers Adoption Curve l  Rogers Adoption Curve is often used to explain the rate of adoption of a new technology or product l  A theory for the adoption of innovations among individuals and organizations (1962) © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 45. Web 2.0 – Problems l  ”I did not know so many idiots are in the world until I start using Internet" (S.Lem) l  Excessive hype l  Lack of simple definition l  Incompetence l  Slow adoption curves of some applications l  Need for permanent connection l  Too much focus on the technology l  Social problems: trolling, haters © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 46. Legal aspects l  Web 1.0 required signed agreements between sites and users using the content l  Web 2.0 – opennes and simplicity, new licence types (open sources, Apache licence, creative commons) © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project
  • 47. THANK YOU © 2013 Wojciech Wiza PUE For Ed 2.0 Work EC LLP Project