LOGO
Jake Dhillon
1/29/2015 1
1/29/2015 2
1/29/2015 3
1/29/2015 4
1/29/2015 5
Can you Grow During a
Recession?
How CanWe Capture
Market Share?
What are our Strengths?
How CanWe Better Utilize
Given Resources?
RESTRUCTURE
1/29/2015 6
Marketing Providers Monthly Costs Yearly Costs
AutoUSA 2500 30,000
Autotrader.com 5908 70896
Cars.com 4500 54,000
Costco 2500 30,000
AAA 2200 26,400
RedBook 300 3,600
Cobalt 660 7,920
OnStation 2,000 24,000
SEO Consultation (Secret Weapon) 4500 54,000
Imagination - 20 Websites 65 3,280
Idearc (Verizon, Superpages) 9.95 120
Yahoo Local 9.99 120
CitySearch 9.95 120
Google ADwords 1500 18,000
Deborah Finn Agency 4,000 48,000
Jobings.com 300 3,600
LA Times 10,000 120,000
Actual Internet Dept Marketing 3160 37,920
Used Cars 10408 124,896
Fleet 5000 60,000
New Expenses 6,595 81,640
Eliminated Expenditures 8,800 105,600
Savings Rerouted to Google Adwords 2205 26460
Total Advertising Expense 40962.89 494,056
Average Advertising Expense 2409.581765 59,360
Initial Cost for SEO Consultant Setup 6500 (ADD 2000 Onsite)
Initial Setup for OnStation - 1st Month 2998 (ADD 1000 Setup)
Intial Cost for Imagniation Websites 2899 (Build Out For Sites)
Total Cost for Initial One Time Setup 12397
1/29/2015 7
1 1 1
2500
5908
4500
2500
2200
300
660
2,000
4500
65 9.95 9.99 9.95
1500
4,000
300
0
1000
2000
3000
4000
5000
6000
7000
CostBasis
Marketing Providers
Martin Budget (Monthly)
Series1 Series2 Series3 Series4
1/29/2015
Contents
Web Marketing History1
Current Trends2
Current Marketing Strategy3
Proposed Marketing Outline4
8
How Do We Get There?
1/29/2015 9
1/29/2015 10
Internet
ISPs
Search
Engines
Content
Portals
Mobile
Networks
1/29/2015 11
Search Engine Optimization
Question: The internet is the world’s biggest
library.TheWeb has billions of pages of information.With
this much data, how do you find the page that contains
the information you are looking for?
Answer:You use a search engine or a directory
which will point you in the right direction.
1/29/2015 12
1/29/2015
Background Questions
What is the Average Buyer’s Motivations?
 Trust, Equitable deal, Value
Why did online marketing never deliver?
Why did the Internet Never Full fill its Promise?
I am going to tell you what worked in the past and
what is working TODAY! And I am going to tell you
what I think will CONTINUE to work for
TOMMOROW!
13
Failure of Early Web 1.0 Marketing
Your
Website
Yahoo
Google
MSN
AOL
Customers would
previously pay for
multiple online
relationships, no
competitive
advantage
1/29/2015 14
Dot.bomb Casualties
# 1 Webvan.com (1999-2001)
# 2 Pets.com (2000)
# 3 Kozmo.com (1998-2001)
# 4 Flooz.com (1998-2001)
# 5 eToys.com (1997-2001)
# 6 Boo.com (1998-2000)
# 7 MVP.com (1999-2000)
# 8 Go.com (1998-2001)
# 9 Kibu.com (1999-2000)
# 10 GovWorks.com (1999-2000)
1/29/2015 15
WEB MARKETING EVOLUTION
What do we do now?
1/29/2015 16
Web 1.0: Search Confusion Simplicity = Success!!!
1/29/2015 17
Evolution of Search Marketing
Search Marketing 2000 Search Marketing 2008
1/29/2015
Google’s Rise to Power
18
Google Grinds its way to the TOP!
Google
Yahoo
Others
1/29/2015 19
Marketplace Example
Yahoo.com was in serious trouble in 2001 and 2002
because it ignored the
Economic Environment
 they charged too much and lost ad revenue
Competitive Environment
 they misjudged the impact of the entrance of Google into
the market
Technological Environment
 some say they were not using the most advanced
algorithm as upstart Google
1/29/2015 20
Google’s Web Dominance
1/29/2015 21
Taming the 800lb Gorilla
Google will control
over 90%of all
Internet Search
Marketing within the
next Calendar Year!!!
1/29/2015 22
$$$ $$$
1/29/2015 23
•Be extremely subtle,
even to the point of
formlessness. Be
extremely mysterious,
even to the point of
soundlessness.
Thereby you can be the
director of the
opponent's fate.
1/29/2015 24
1/29/2015 25
1/29/2015 26
Marketing Trends in Advertising
1/29/2015 27
Consolidation
Online
Advertising
Doubles
Expansion into
Traditional
Media
Unified
Marketing
Provider
Marketing Trends
1/29/2015 28
Cost of Traditional vs. Online Marketing
1/29/2015 29
The Fate of Traditional Advertising Agencies
Print
Radio
T.V.
1/29/2015 30
How Can We Draw Our Customers
Question: Better
yet, how do you ensure
customers find your
website OR how do you
stand out from the crowd
and get InternetVisibility?
Answer:
Search Engine
Optimization
1/29/2015 31
1/29/2015 32
Local
Marketing
82% of Car
Buyers Purchase
within a 12 mile
Radius of the
Dealership
70% of Car
Buyers do their
research online
before entering
a dealership
85% of all search
traffic is
facilitated
through Google
1/29/2015
Progress Diagram
Local County Regional
33
What makes us different?
Online
There is no
distinction between
a Multibillion Dollar
company and ours,
other then design,
implementation,
and creativity.
1/29/2015 34
1/29/2015 35
1/29/2015 36
1/29/2015 37
1/29/2015 38
1/29/2015 39
Online
Directories
Social Reviews
Blogging
Video Linking
Sites
Local Portal
Sites
Local
Organizations
AutoUSA Lead Locations – Feb 2008
1/29/2015 40
1. Los Angeles - Average Distance 6.26 (30.22% - 42 requests)
2. Beverly Hills - Average Distance 4.40 (6.47% - 9 requests)
3. North Hollywood - Average Distance 11.41 (4.32% - 6 requests)
4. Sherman Oaks - Average Distance 8.29 (3.6% - 5 requests)
5. Van Nuys - Average Distance 11.07 (3.6% - 5 requests)
6. Woodland Hills - Average Distance 12.43 (2.88% - 4 requests)
7. Carson- Average Distance 16.10 (2.88% - 4 requests)
8. Marina del Rey - Average Distance 3.44 (2.88% - 4 requests)
9. Inglewood - Average Distance 7.72 (2.16% - 3 requests)
10. Malibu - Average Distance 16.23 (2.16% - 3 requests)
11. Calabasas - Average Distance 13.35 (2.16% - 3 requests)
12. North Hollywood - Average Distance 10.52 (1.44% - 2 requests)
13. Culver City - Average Distance 3.64 (1.44% - 2 requests)
14. Santa Monica - Average Distance 2.32 (1.44% - 2 requests)
15. West Hollywood - Average Distance 5.59 (1.44% - 2 requests)
16. Camarillo - Average Distance 34.39 (1.44% - 2 requests)
17. Chatsworth - Average Distance 16.97 (1.44% - 2 requests)
18. Panorama City - Average Distance 13.37 (1.44% - 2 requests)
19. North Hills - Average Distance 14.07 (1.44% - 2 requests)
20. Oxnard - Average Distance 40.30 (1.44% - 2 requests)
1/29/2015 41
1/29/2015 42
1/29/2015 43
There are 2 types of Traffic
• SEO
• Directory Listing
• Social Linking
FREE
• Banner
• Pay Per Click (PPC)
• Sponsored Links
PAID
1/29/2015 44
1/29/2015 45
1/29/2015 46
Geo-Targeting Potential Markets
This option is
perfect for:
• Reaching a service area
(plumbers, restaurants)
• Local Business (onsite
computer repair)
• Offers to a specific audience
(downtown Chicago)
1/29/2015 47
FOCUS OF BROAD BASED
REGIONAL DOMINANCE
How do we make ourselves known to our Neighbors
1/29/2015 48
SEO Lifecycle
1/29/2015 49
1/29/2015 50
1/29/2015 51
1/29/2015 52
1/29/2015 53
SEO / SEM Consultant
1/29/2015 54
1/29/2015 55
1/29/2015 56
1/29/2015 57
1/29/2015 58
1/29/2015 59
As we increase our
Advertising online,
and capture more of
the market, the
corrollary effect is
that our competition
will see less and less
ROI and pull out
alltogether..
Marketing Break-Even
1/29/2015 60
SEO / SEM Secondary Purpose
There are only 3
Tasks.
Create Money
Sites
Create
SupportingSites
– Sites that
support your
money site
– Sites that
support your
supporting sitesGet Links to ALL
of them!
1/29/2015 61
Links pointing to your site have certain attributes:
Followability:Whether the link
will be followed by search
engine spiders. Static vs.
dynamic; ‘no follow’
Reputation:What the link tells
the search engineAnchor text in
the link and text surrounding
the link set reputation.
Perceived Quality:
•One way links (good) vs. multidimensional (not so good)
•Links from whitelisted sites (great) vs. low PR (poor) or
link
•farms (worst)
1/29/2015 62
Web 2.0 Marketing
1/29/2015 63
Martin
Newspaper
Local
Myspace
Google
SUCCESS ELEMENTS FOR BUILDING A
POWERFUL ON-LINE (and OFF-LINE) BUSINESS
•Lead Generation
•SEM (Search Engine Optimization and PPC)
•Web Analytics – Track, analyze, test…
•Powerful Stories
•Client Retention (using online follow-up
sequences)
•Stickiness (Community)
•Collaboration
•Affiliate Marketing
1/29/2015 64
1/29/2015 65
1/29/2015 66
1/29/2015 67
1/29/2015 68
1/29/2015 69
1/29/2015 70
1/29/2015 71
Customer Demographics
20-30
30-40
40-50
50-just damn old!
1/29/2015 72
1/29/2015 73
Social Networking 2008
1/29/2015 74
80.74%
10.32%
1.18%
0.88%
0.87%
0.73%
0.72%
0.72%
0.69%
0.67%
0.49%
0.48%
0.34%
0.26%
0.18%
0.18%
0.18%
0.14%
0.11%
0.11%
Market Share of US InternetVisits toTop 20 Social Networking
Sites February 2007* Market Share
1 MySpace www.myspace.com
2 Facebook www.facebook.com
3 Bebo www.bebo.com
4 BlackPlanet.com www.blackplanet.com
5 Xanga www.xanga.com
6 iMeem www.imeem.com
7 Yahoo! 360 360.yahoo.com
8 Classmates www.classmates.com
9 hi5 www.hi5.com
10 Tagged www.tagged.com
11 LiveJournal www.livejournal.com
12 Gaiaonline.com www.gaiaonline.com
13 Friendster www.friendster.com
14 Orkut www.orkut.com
15 Live Spaces spaces.live.com
16 HoverSpot www.hoverspot.com
17 Buzznet www.buzznet.com
18 Sconex www.sconex.com
19 MiGente.com www.migente.com
Social Networking 2.0
1/29/2015 75
1/29/2015 76
1/29/2015 77
Social Bookmarking
• Interlinking
• Create
Networks
Add to
All Our
Sites
• Create Profiles
• Make Social
Groups
Build
your own
Content
Static pages seemed to go
out of style as the Blog was
introduced. WOW!
All we had to do then was put
up a Free blog at blogger.com
and ….
 Blog and Ping!
 Add RSS feeds
 Blog and Ping!
 Add Anything
 Blog and Ping!
 Blog and Ping! ......
1/29/2015 78
Blogging creates
its own social
network, that is
reinforced by
multiple links
across multiple
sub-sites
1/29/2015 79
Video Content is now KING
1/29/2015 80
1/29/2015 81
1/29/2015 82
1/29/2015
Our Business
GM/Cobalt
AutoUSA
InfoUSA.com
Google.com • Search Engines is a Design Digital Content & Contents
mall developed by Guild Design Inc.
• Directory Services is a Design Digital Content & Contents
mall developed by Guild Design Inc.
• Lead Providers is a Design Digital Content & Contents mall
developed by Guild Design Inc.
• Cobalt is a Design Digital Content & Contents mall
developed by Guild Design Inc.
• Martin Auto Group is a Design Digital Content & Contents
mall developed by Guild Design Inc.
Hierarchy of Online Marketing
83
The Buying Cycle
1/29/2015 84
GLOBAL INDUSTRY STATS
If you are a company selling a product or a service to the
public, 30% of prospects will buy from you, 15% will never
buy from you no matter what you do and the other 55%
need to be touched on a daily/weekly/quarterly or some
other recurring basis to convert them to a customer.
You typically lose about 10% of your customer list, for
every month that you do not contact them.
80% of individuals that request information on a product
or service that you sell will end up buying from your
competitors.
1/29/2015 85
Dealership Cycle
New
Car
Sales
•Walk-In
•Internet
Service
•Walk-In
•Internet
Used
Car
Sales
•Walk-in
•Internet
1/29/2015 86
1/29/2015 87
1/29/2015 88
Email Marketing - OnStation
Purchase
Follow-up
Service
Marketing
Specials
Lease
Ends
1/29/2015 89
CURRENT INTERNET STRUCTURE
What can we do differently, and lower our costs?
1/29/2015 90
1/29/2015 91
Capturing our Customers
www.martinautogroup.com
Search
Engine
Marketing
Lead
Providers
Traditional
Advertising
1/29/2015 92
Customer Capture and Retention
Step 1
• PhoneCalls
• Email Inquiries
• Walk-Ins
Step 2
• Rapid Email Response
• Smart Phones
• WebsiteAutomation
Step 3
• Set up Instant Close
• Get Customers into
the DEALERSHIP!!!
1/29/2015 93
Management through Empowerment
 “The conventional definition of management is getting
work done through people, but real management is
developing people through work.”
 “Management is efficiency in climbing the ladder of
success; leadership determines whether the ladder is
leaning against the right wall.”
 “Good management is the art of making problems so
interesting and their solutions so constructive that everyone
wants to get to work and deal with them.”
 “Organization doesn't really accomplish anything. Plans
don't accomplish anything, either. Theories of management
don't much matter. Endeavors succeed or fail because of
the people involved. Only by attracting the best people will
you accomplish great deeds.”
1/29/2015 94
1/29/2015 95
Sales and
Service
Back Office
Managers
GM
Customer Focus
1/29/2015 96
1/29/2015 97
1/29/2015 98
Sales Process
1/29/2015 99
CONTENT MEDIA CREATION
How do we get more prospects in the door
1/29/2015 100
1/29/2015 101
Use Information CaptureTechnologies to increase Customer Retention and Overall
Closing Ratios
Enable Portals to Directly Interface with Customers
Service Sales
Increase ourWeb Presence through Diversification
Services
Treat all aspects of our business functions separately online
Products Services
Specific Brand Isolation
1/29/2015 102
 We need to treat each brand
as a separate business entity,
for online there is no
distinction to the customer.
We need to treat all our
internal business functions as
separate programs unto
themselves, for the same
reason. Also, it creates a
much large web presence. All
our secondary Sites will link
to our Primary Cobalt site, or
our Primary Non-Cobalt
sponsored Flash Site.
1/29/2015 103
1/29/2015 104
Hybrid Re-Evolution
Opening Flash pages has the Yukon bust into leaves
 Yukon Denali
 Green Renewables Focus
 Links to other Green Businesses locally
 Average Mileage Chart
 Rundown Timer of Gas Saved each day,
compared to normal Yukon
 The only large Hybrid SUV on the market
emphasis
 List technological features (OnStar, GPS,
Etc…)
 Future Escalade
 When it is going to be released
 Spy Photos and speculation links to blogs.
Saab of Santa Monica is Now Saab of Beverly Hills
How do we introduce ourselves as the
premier SAAB dealership in LA?
 Emphasize that we are now
transitioning the same great
service and sales to a new location
just down the street
 Make a blow up of our new car out
this September
 Have the screen show the
Convertible, and Station Wagon
 Play on the heritage of Saab and
it’s the soul of its market base
 Big Letters - address and map
 Provide a clear map and write directions
from every major highway
 Create a Google maps link on webpage
1/29/2015 105
SAAB Variants
Saab 93
Saab 93 Convertible
Saab 9-7x – Aero (2009)
Saab 95 Blackbird (2009)
9-1 Uber
Crossover(2009)
9-4x (concept SUV)
Aero X (Technology
Concept)
1/29/2015 106
 Cadillac CTS
 Motortrend ‘Car of the Year”
 Dynamic new styling and
appointments
 List technological features
(Onstar, GPS, Etc…)
 Cadillac V-sport
 Ultra - High-Performance
 The New Soul and Passion of
Cadillac
 Cadillac STS
 Cadillac XLR
 Cadillac DTS
 A true full size luxury sedan
 Cadillac Escalade
 ESV
 EXT
1/29/2015 107
 Pontiac G5
 Pontiac G6
 Coupe
 Convertible
 Pontiac G8
 The New Performance Image of
Pontiac
 Pontiac Solstice
 Fun in the Sun in Santa Monica
 Emphasize the LA lifestyle
 Pontiac Vibe
 Completely Redesigned
 Amazing Gas Mileage
 Functionality and Fun
 Pontiac Hybrid?
1/29/2015 108
GMC – Cars and Trucks
 GMC Acadia
 Link all outside Reviews
 GMC Sierra Truck Line
 All reiterations of the Sierra Line
 1500
 2500
 3500
 Denali
 History of the Sierra Line
 GMC Savanna
 Light and Heavy Industrial
Equipment
1/29/2015 109
Fleet / Broker Department
1/29/2015 110
 First Page – Featured Car
 Rotating pictures of our cars –
Similar to Records on iTunes
 Click on a car, get all the
information, sub pictures, history,
and carfax
 Show Roger how to tweak this site
and Autotrader to maximize
exposure
 Call to action must be immediate –
Activity on the site or click on a
carfax link sends an immediate
activation of IM, or Video Chat
widget (Create Avatar)
 Direct link to Roger’s Email,
Phone, and Instant Messenger
1/29/2015 111
Internet Fleet Department
1/29/2015 112
Martin GM Goodwrench Service
 First Page
 Header – Show all GM Brand Logos
that we service in bold and large
flash
 Featured Seasonal Service Special
on right
 Second side, current customer log in,
with automated appointments
 This will help capture customer
information for our CRM and
Marketing
 Second Page
 Photo Avatars linked to each Service
Personnel, with direct links to their
terminals and phones
 Virtual Book of appointments and
current status of their vehicle service
1/29/2015 113
1/29/2015 114
Auto Body and Parts
1/29/2015 115
1/29/2015 116
Cadillac Pontiac
GMC Saab
1/29/2015 117
1/29/2015 118
1/29/2015 119
LOGO
Jake Dhillon
1/29/2015 120

MAG MARKETING PLAN 2008

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
    1/29/2015 5 Can youGrow During a Recession? How CanWe Capture Market Share? What are our Strengths? How CanWe Better Utilize Given Resources? RESTRUCTURE
  • 6.
    1/29/2015 6 Marketing ProvidersMonthly Costs Yearly Costs AutoUSA 2500 30,000 Autotrader.com 5908 70896 Cars.com 4500 54,000 Costco 2500 30,000 AAA 2200 26,400 RedBook 300 3,600 Cobalt 660 7,920 OnStation 2,000 24,000 SEO Consultation (Secret Weapon) 4500 54,000 Imagination - 20 Websites 65 3,280 Idearc (Verizon, Superpages) 9.95 120 Yahoo Local 9.99 120 CitySearch 9.95 120 Google ADwords 1500 18,000 Deborah Finn Agency 4,000 48,000 Jobings.com 300 3,600 LA Times 10,000 120,000 Actual Internet Dept Marketing 3160 37,920 Used Cars 10408 124,896 Fleet 5000 60,000 New Expenses 6,595 81,640 Eliminated Expenditures 8,800 105,600 Savings Rerouted to Google Adwords 2205 26460 Total Advertising Expense 40962.89 494,056 Average Advertising Expense 2409.581765 59,360 Initial Cost for SEO Consultant Setup 6500 (ADD 2000 Onsite) Initial Setup for OnStation - 1st Month 2998 (ADD 1000 Setup) Intial Cost for Imagniation Websites 2899 (Build Out For Sites) Total Cost for Initial One Time Setup 12397
  • 7.
    1/29/2015 7 1 11 2500 5908 4500 2500 2200 300 660 2,000 4500 65 9.95 9.99 9.95 1500 4,000 300 0 1000 2000 3000 4000 5000 6000 7000 CostBasis Marketing Providers Martin Budget (Monthly) Series1 Series2 Series3 Series4
  • 8.
    1/29/2015 Contents Web Marketing History1 CurrentTrends2 Current Marketing Strategy3 Proposed Marketing Outline4 8
  • 9.
    How Do WeGet There? 1/29/2015 9
  • 10.
  • 11.
  • 12.
    Search Engine Optimization Question:The internet is the world’s biggest library.TheWeb has billions of pages of information.With this much data, how do you find the page that contains the information you are looking for? Answer:You use a search engine or a directory which will point you in the right direction. 1/29/2015 12
  • 13.
    1/29/2015 Background Questions What isthe Average Buyer’s Motivations?  Trust, Equitable deal, Value Why did online marketing never deliver? Why did the Internet Never Full fill its Promise? I am going to tell you what worked in the past and what is working TODAY! And I am going to tell you what I think will CONTINUE to work for TOMMOROW! 13
  • 14.
    Failure of EarlyWeb 1.0 Marketing Your Website Yahoo Google MSN AOL Customers would previously pay for multiple online relationships, no competitive advantage 1/29/2015 14
  • 15.
    Dot.bomb Casualties # 1Webvan.com (1999-2001) # 2 Pets.com (2000) # 3 Kozmo.com (1998-2001) # 4 Flooz.com (1998-2001) # 5 eToys.com (1997-2001) # 6 Boo.com (1998-2000) # 7 MVP.com (1999-2000) # 8 Go.com (1998-2001) # 9 Kibu.com (1999-2000) # 10 GovWorks.com (1999-2000) 1/29/2015 15
  • 16.
    WEB MARKETING EVOLUTION Whatdo we do now? 1/29/2015 16
  • 17.
    Web 1.0: SearchConfusion Simplicity = Success!!! 1/29/2015 17 Evolution of Search Marketing
  • 18.
    Search Marketing 2000Search Marketing 2008 1/29/2015 Google’s Rise to Power 18
  • 19.
    Google Grinds itsway to the TOP! Google Yahoo Others 1/29/2015 19
  • 20.
    Marketplace Example Yahoo.com wasin serious trouble in 2001 and 2002 because it ignored the Economic Environment  they charged too much and lost ad revenue Competitive Environment  they misjudged the impact of the entrance of Google into the market Technological Environment  some say they were not using the most advanced algorithm as upstart Google 1/29/2015 20
  • 21.
  • 22.
    Taming the 800lbGorilla Google will control over 90%of all Internet Search Marketing within the next Calendar Year!!! 1/29/2015 22 $$$ $$$
  • 23.
    1/29/2015 23 •Be extremelysubtle, even to the point of formlessness. Be extremely mysterious, even to the point of soundlessness. Thereby you can be the director of the opponent's fate.
  • 24.
  • 25.
  • 26.
  • 27.
    Marketing Trends inAdvertising 1/29/2015 27 Consolidation Online Advertising Doubles Expansion into Traditional Media Unified Marketing Provider
  • 28.
  • 29.
    Cost of Traditionalvs. Online Marketing 1/29/2015 29
  • 30.
    The Fate ofTraditional Advertising Agencies Print Radio T.V. 1/29/2015 30
  • 31.
    How Can WeDraw Our Customers Question: Better yet, how do you ensure customers find your website OR how do you stand out from the crowd and get InternetVisibility? Answer: Search Engine Optimization 1/29/2015 31
  • 32.
    1/29/2015 32 Local Marketing 82% ofCar Buyers Purchase within a 12 mile Radius of the Dealership 70% of Car Buyers do their research online before entering a dealership 85% of all search traffic is facilitated through Google
  • 33.
  • 34.
    What makes usdifferent? Online There is no distinction between a Multibillion Dollar company and ours, other then design, implementation, and creativity. 1/29/2015 34
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
    1/29/2015 39 Online Directories Social Reviews Blogging VideoLinking Sites Local Portal Sites Local Organizations
  • 40.
    AutoUSA Lead Locations– Feb 2008 1/29/2015 40 1. Los Angeles - Average Distance 6.26 (30.22% - 42 requests) 2. Beverly Hills - Average Distance 4.40 (6.47% - 9 requests) 3. North Hollywood - Average Distance 11.41 (4.32% - 6 requests) 4. Sherman Oaks - Average Distance 8.29 (3.6% - 5 requests) 5. Van Nuys - Average Distance 11.07 (3.6% - 5 requests) 6. Woodland Hills - Average Distance 12.43 (2.88% - 4 requests) 7. Carson- Average Distance 16.10 (2.88% - 4 requests) 8. Marina del Rey - Average Distance 3.44 (2.88% - 4 requests) 9. Inglewood - Average Distance 7.72 (2.16% - 3 requests) 10. Malibu - Average Distance 16.23 (2.16% - 3 requests) 11. Calabasas - Average Distance 13.35 (2.16% - 3 requests) 12. North Hollywood - Average Distance 10.52 (1.44% - 2 requests) 13. Culver City - Average Distance 3.64 (1.44% - 2 requests) 14. Santa Monica - Average Distance 2.32 (1.44% - 2 requests) 15. West Hollywood - Average Distance 5.59 (1.44% - 2 requests) 16. Camarillo - Average Distance 34.39 (1.44% - 2 requests) 17. Chatsworth - Average Distance 16.97 (1.44% - 2 requests) 18. Panorama City - Average Distance 13.37 (1.44% - 2 requests) 19. North Hills - Average Distance 14.07 (1.44% - 2 requests) 20. Oxnard - Average Distance 40.30 (1.44% - 2 requests)
  • 41.
  • 42.
  • 43.
  • 44.
    There are 2types of Traffic • SEO • Directory Listing • Social Linking FREE • Banner • Pay Per Click (PPC) • Sponsored Links PAID 1/29/2015 44
  • 45.
  • 46.
  • 47.
    Geo-Targeting Potential Markets Thisoption is perfect for: • Reaching a service area (plumbers, restaurants) • Local Business (onsite computer repair) • Offers to a specific audience (downtown Chicago) 1/29/2015 47
  • 48.
    FOCUS OF BROADBASED REGIONAL DOMINANCE How do we make ourselves known to our Neighbors 1/29/2015 48
  • 49.
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.
    SEO / SEMConsultant 1/29/2015 54
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
    1/29/2015 59 As weincrease our Advertising online, and capture more of the market, the corrollary effect is that our competition will see less and less ROI and pull out alltogether..
  • 60.
  • 61.
    SEO / SEMSecondary Purpose There are only 3 Tasks. Create Money Sites Create SupportingSites – Sites that support your money site – Sites that support your supporting sitesGet Links to ALL of them! 1/29/2015 61
  • 62.
    Links pointing toyour site have certain attributes: Followability:Whether the link will be followed by search engine spiders. Static vs. dynamic; ‘no follow’ Reputation:What the link tells the search engineAnchor text in the link and text surrounding the link set reputation. Perceived Quality: •One way links (good) vs. multidimensional (not so good) •Links from whitelisted sites (great) vs. low PR (poor) or link •farms (worst) 1/29/2015 62
  • 63.
    Web 2.0 Marketing 1/29/201563 Martin Newspaper Local Myspace Google
  • 64.
    SUCCESS ELEMENTS FORBUILDING A POWERFUL ON-LINE (and OFF-LINE) BUSINESS •Lead Generation •SEM (Search Engine Optimization and PPC) •Web Analytics – Track, analyze, test… •Powerful Stories •Client Retention (using online follow-up sequences) •Stickiness (Community) •Collaboration •Affiliate Marketing 1/29/2015 64
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
    Social Networking 2008 1/29/201574 80.74% 10.32% 1.18% 0.88% 0.87% 0.73% 0.72% 0.72% 0.69% 0.67% 0.49% 0.48% 0.34% 0.26% 0.18% 0.18% 0.18% 0.14% 0.11% 0.11% Market Share of US InternetVisits toTop 20 Social Networking Sites February 2007* Market Share 1 MySpace www.myspace.com 2 Facebook www.facebook.com 3 Bebo www.bebo.com 4 BlackPlanet.com www.blackplanet.com 5 Xanga www.xanga.com 6 iMeem www.imeem.com 7 Yahoo! 360 360.yahoo.com 8 Classmates www.classmates.com 9 hi5 www.hi5.com 10 Tagged www.tagged.com 11 LiveJournal www.livejournal.com 12 Gaiaonline.com www.gaiaonline.com 13 Friendster www.friendster.com 14 Orkut www.orkut.com 15 Live Spaces spaces.live.com 16 HoverSpot www.hoverspot.com 17 Buzznet www.buzznet.com 18 Sconex www.sconex.com 19 MiGente.com www.migente.com
  • 75.
  • 76.
  • 77.
    1/29/2015 77 Social Bookmarking •Interlinking • Create Networks Add to All Our Sites • Create Profiles • Make Social Groups Build your own Content
  • 78.
    Static pages seemedto go out of style as the Blog was introduced. WOW! All we had to do then was put up a Free blog at blogger.com and ….  Blog and Ping!  Add RSS feeds  Blog and Ping!  Add Anything  Blog and Ping!  Blog and Ping! ...... 1/29/2015 78
  • 79.
    Blogging creates its ownsocial network, that is reinforced by multiple links across multiple sub-sites 1/29/2015 79
  • 80.
    Video Content isnow KING 1/29/2015 80
  • 81.
  • 82.
  • 83.
    1/29/2015 Our Business GM/Cobalt AutoUSA InfoUSA.com Google.com •Search Engines is a Design Digital Content & Contents mall developed by Guild Design Inc. • Directory Services is a Design Digital Content & Contents mall developed by Guild Design Inc. • Lead Providers is a Design Digital Content & Contents mall developed by Guild Design Inc. • Cobalt is a Design Digital Content & Contents mall developed by Guild Design Inc. • Martin Auto Group is a Design Digital Content & Contents mall developed by Guild Design Inc. Hierarchy of Online Marketing 83
  • 84.
  • 85.
    GLOBAL INDUSTRY STATS Ifyou are a company selling a product or a service to the public, 30% of prospects will buy from you, 15% will never buy from you no matter what you do and the other 55% need to be touched on a daily/weekly/quarterly or some other recurring basis to convert them to a customer. You typically lose about 10% of your customer list, for every month that you do not contact them. 80% of individuals that request information on a product or service that you sell will end up buying from your competitors. 1/29/2015 85
  • 86.
  • 87.
  • 88.
  • 89.
    Email Marketing -OnStation Purchase Follow-up Service Marketing Specials Lease Ends 1/29/2015 89
  • 90.
    CURRENT INTERNET STRUCTURE Whatcan we do differently, and lower our costs? 1/29/2015 90
  • 91.
  • 92.
  • 93.
    Customer Capture andRetention Step 1 • PhoneCalls • Email Inquiries • Walk-Ins Step 2 • Rapid Email Response • Smart Phones • WebsiteAutomation Step 3 • Set up Instant Close • Get Customers into the DEALERSHIP!!! 1/29/2015 93
  • 94.
    Management through Empowerment “The conventional definition of management is getting work done through people, but real management is developing people through work.”  “Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.”  “Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.”  “Organization doesn't really accomplish anything. Plans don't accomplish anything, either. Theories of management don't much matter. Endeavors succeed or fail because of the people involved. Only by attracting the best people will you accomplish great deeds.” 1/29/2015 94
  • 95.
  • 96.
  • 97.
  • 98.
  • 99.
  • 100.
    CONTENT MEDIA CREATION Howdo we get more prospects in the door 1/29/2015 100
  • 101.
    1/29/2015 101 Use InformationCaptureTechnologies to increase Customer Retention and Overall Closing Ratios Enable Portals to Directly Interface with Customers Service Sales Increase ourWeb Presence through Diversification Services Treat all aspects of our business functions separately online Products Services
  • 102.
    Specific Brand Isolation 1/29/2015102  We need to treat each brand as a separate business entity, for online there is no distinction to the customer. We need to treat all our internal business functions as separate programs unto themselves, for the same reason. Also, it creates a much large web presence. All our secondary Sites will link to our Primary Cobalt site, or our Primary Non-Cobalt sponsored Flash Site.
  • 103.
  • 104.
    1/29/2015 104 Hybrid Re-Evolution OpeningFlash pages has the Yukon bust into leaves  Yukon Denali  Green Renewables Focus  Links to other Green Businesses locally  Average Mileage Chart  Rundown Timer of Gas Saved each day, compared to normal Yukon  The only large Hybrid SUV on the market emphasis  List technological features (OnStar, GPS, Etc…)  Future Escalade  When it is going to be released  Spy Photos and speculation links to blogs.
  • 105.
    Saab of SantaMonica is Now Saab of Beverly Hills How do we introduce ourselves as the premier SAAB dealership in LA?  Emphasize that we are now transitioning the same great service and sales to a new location just down the street  Make a blow up of our new car out this September  Have the screen show the Convertible, and Station Wagon  Play on the heritage of Saab and it’s the soul of its market base  Big Letters - address and map  Provide a clear map and write directions from every major highway  Create a Google maps link on webpage 1/29/2015 105
  • 106.
    SAAB Variants Saab 93 Saab93 Convertible Saab 9-7x – Aero (2009) Saab 95 Blackbird (2009) 9-1 Uber Crossover(2009) 9-4x (concept SUV) Aero X (Technology Concept) 1/29/2015 106
  • 107.
     Cadillac CTS Motortrend ‘Car of the Year”  Dynamic new styling and appointments  List technological features (Onstar, GPS, Etc…)  Cadillac V-sport  Ultra - High-Performance  The New Soul and Passion of Cadillac  Cadillac STS  Cadillac XLR  Cadillac DTS  A true full size luxury sedan  Cadillac Escalade  ESV  EXT 1/29/2015 107
  • 108.
     Pontiac G5 Pontiac G6  Coupe  Convertible  Pontiac G8  The New Performance Image of Pontiac  Pontiac Solstice  Fun in the Sun in Santa Monica  Emphasize the LA lifestyle  Pontiac Vibe  Completely Redesigned  Amazing Gas Mileage  Functionality and Fun  Pontiac Hybrid? 1/29/2015 108
  • 109.
    GMC – Carsand Trucks  GMC Acadia  Link all outside Reviews  GMC Sierra Truck Line  All reiterations of the Sierra Line  1500  2500  3500  Denali  History of the Sierra Line  GMC Savanna  Light and Heavy Industrial Equipment 1/29/2015 109
  • 110.
    Fleet / BrokerDepartment 1/29/2015 110
  • 111.
     First Page– Featured Car  Rotating pictures of our cars – Similar to Records on iTunes  Click on a car, get all the information, sub pictures, history, and carfax  Show Roger how to tweak this site and Autotrader to maximize exposure  Call to action must be immediate – Activity on the site or click on a carfax link sends an immediate activation of IM, or Video Chat widget (Create Avatar)  Direct link to Roger’s Email, Phone, and Instant Messenger 1/29/2015 111
  • 112.
  • 113.
    Martin GM GoodwrenchService  First Page  Header – Show all GM Brand Logos that we service in bold and large flash  Featured Seasonal Service Special on right  Second side, current customer log in, with automated appointments  This will help capture customer information for our CRM and Marketing  Second Page  Photo Avatars linked to each Service Personnel, with direct links to their terminals and phones  Virtual Book of appointments and current status of their vehicle service 1/29/2015 113
  • 114.
  • 115.
  • 116.
  • 117.
  • 118.
  • 119.
  • 120.