Assertive, passive and aggressive communication, introduction to

1. WAYS TO
COMMUNICATE

2. What are 4 tips to remember about ways
to communicate?
Think about WHAT you want to say before you speak.
It is very important to think about HOW you want to say
something.
Your goal should be to be UNDERSTOOD not to be right.
Good communication is good for building positive and
respectful relationships

3. What ways can people communicate?
People can be ASSERTIVE. This means they express their
feelings and thoughts while respecting the feelings and
thoughts of others.
‘ When you don’t turn up at the right time I feel upset. Can
you please come at the time you say?’
What is another example of assertive communication?

4. What ways can people communicate?
People can be AGGRESSIVE. This means they try to get
their own way without respecting the thoughts and feelings
of others.
‘Do what I say, or I wont like you anymore’.
‘Get out of my way, or I’ll punch your face in.’
What is another example of
aggressive communication?

5. What ways can people communicate?
People can be PASSIVE. This means that they accept the
opinions of others without even trying to put forward their
own view.
‘I’ll do whatever you want. ‘
‘ I don’t care it doesn’t matter to me’
What is another example of passive communication?