A regular talk I give across the globe for both corporate innovation and startup ideation. I took a great group of Hubbers through the process of finding product market fit with their ideas, startups and products
Como Faço uma Pessoa Confiar em Mim e na Minha MarcaAfonso Malheiro
Quando as pessoas já nos seguem e gostam de nós, há um passo crucial antes da venda: aquele em que se cria uma relação de confiança.
Queres uma versão mais detalhada? Vai aqui: https://afonsomalheiro.com/confiar
A regular talk I give across the globe for both corporate innovation and startup ideation. I took a great group of Hubbers through the process of finding product market fit with their ideas, startups and products
Como Faço uma Pessoa Confiar em Mim e na Minha MarcaAfonso Malheiro
Quando as pessoas já nos seguem e gostam de nós, há um passo crucial antes da venda: aquele em que se cria uma relação de confiança.
Queres uma versão mais detalhada? Vai aqui: https://afonsomalheiro.com/confiar
Evolution from Digital Marketer to a Growth Hacker - An Entrepreneur GuideGokul Alex
My Session on #DigitalMarketing #GrowthHacking #BrandLoyalty #ContentHacking #StartUpMetrics #AARRR #MarketingAutomation at Kerala Entrepreneurship Summit 2018 #KEYSummit2018 in Trivandrum.
At the 2014 ICT Business Summit in Singapore. I took the audience through a practical journey on the principles and uses of Lean Startup and Human Centred Design. Learn from the likes of Steve Blank, Will Evans, Eric Ries and Brant Cooper to accelerate your rate of failure, and double the speed of success
ANOVA is a small shop of optimization experts who work with you to find the perfect balance between price and quality instead of simply dumping leads on our buyers. This slideshare illustrates how ANOVA is different.
Your Social Breakfast 2018-02: Social CreativityYour Social ME
Your Social Breakfast (February 2018) at Mirzam Chocolate factory in Dubai
Presentation and Workshop on Social Creativity.
- About Your Social
- Examples of Newsjacking content: (Activelife by Daman, Villasaraya, Dolby)
- Examples of Creative and Dynamic content/ Ads (Canvas, 360 video, Lenses - Pioneer, Sharjah Museums, Dolby, Chupa chups...)
A very concise presentation on What a Business is?, and the core features or characteristics of very successful businesses. Also included are ways to develop profitable Business ideas, ways to set achievable business goals and also some ageless business quotes for some of the worlds's most successful Business men/brands.
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
How do great creative directors shape award-winning work? And how do you remain true to an idea in the face of client amends, budget constraints and set timelines?
Six of the industry's top creative directors talked about how they had taken a brief and shaped ideas into a piece of brilliant, on-brand creative.
The second in a series of BIMA events in partnership with Creative Equals, tackling diversity, creativity and leadership.
Speakers included:
Anna Rose Kerr, Creative, Havas London
Caitlin Ryan, Executive Creative Director, Cheil
Catherine Hope, Associate Creative Director at Naked Communications
Dan Harvey, Experience Design Director at SapientNitro
Pierre Duquesnoy, Creative Director at DigitasLBi
Embracing Humility: 5 ways you’re probably failing your customers, and what y...taraerobertson
You only know what you know. It’s no secret that customer retention is one of the most important factors when running and growing a SaaS business. But what happens when you’re failing your customers and you don’t even know it? In this session we will reveal 5 ways you’re probably failing your customers and how embracing humility will help you overcome them. From marketing to customer success, we will dive into some fail proof tactics that are guaranteed to help you decrease churn while also increasing your product engagement.
Embracing Humility: Five Ways You're Failing Your Customers - Tara Robertson ...Price Intelligently
When building a growing business, you can easily forget about the most important piece - your customer, especially with different tactics you may be using to grow. Tara Robertson in her presentation at Price Intelligently's SaaSFest 2016 walks us through powerful ways to embrace humility when building your growth machine to properly help your customers and thereby grow your business.
Success Factors in Web & Mobile Product Development: Why We Say 'No' and Why ...Dolphin Micro, Inc.
It takes more than solid project management and a good development team to successfully build a startup. Learn why our startup development team says 'no' to new projects and why saying 'no' can be a powerful long-term strategy for startup founders.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Evolution from Digital Marketer to a Growth Hacker - An Entrepreneur GuideGokul Alex
My Session on #DigitalMarketing #GrowthHacking #BrandLoyalty #ContentHacking #StartUpMetrics #AARRR #MarketingAutomation at Kerala Entrepreneurship Summit 2018 #KEYSummit2018 in Trivandrum.
At the 2014 ICT Business Summit in Singapore. I took the audience through a practical journey on the principles and uses of Lean Startup and Human Centred Design. Learn from the likes of Steve Blank, Will Evans, Eric Ries and Brant Cooper to accelerate your rate of failure, and double the speed of success
ANOVA is a small shop of optimization experts who work with you to find the perfect balance between price and quality instead of simply dumping leads on our buyers. This slideshare illustrates how ANOVA is different.
Your Social Breakfast 2018-02: Social CreativityYour Social ME
Your Social Breakfast (February 2018) at Mirzam Chocolate factory in Dubai
Presentation and Workshop on Social Creativity.
- About Your Social
- Examples of Newsjacking content: (Activelife by Daman, Villasaraya, Dolby)
- Examples of Creative and Dynamic content/ Ads (Canvas, 360 video, Lenses - Pioneer, Sharjah Museums, Dolby, Chupa chups...)
A very concise presentation on What a Business is?, and the core features or characteristics of very successful businesses. Also included are ways to develop profitable Business ideas, ways to set achievable business goals and also some ageless business quotes for some of the worlds's most successful Business men/brands.
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
Like any business, a childcare business is all about the amount of profit you can reasonably expect to make from the business. Businesses trade on a declared price to earnings factor which can also be described as a Return on Investment (ROI).
How do great creative directors shape award-winning work? And how do you remain true to an idea in the face of client amends, budget constraints and set timelines?
Six of the industry's top creative directors talked about how they had taken a brief and shaped ideas into a piece of brilliant, on-brand creative.
The second in a series of BIMA events in partnership with Creative Equals, tackling diversity, creativity and leadership.
Speakers included:
Anna Rose Kerr, Creative, Havas London
Caitlin Ryan, Executive Creative Director, Cheil
Catherine Hope, Associate Creative Director at Naked Communications
Dan Harvey, Experience Design Director at SapientNitro
Pierre Duquesnoy, Creative Director at DigitasLBi
Embracing Humility: 5 ways you’re probably failing your customers, and what y...taraerobertson
You only know what you know. It’s no secret that customer retention is one of the most important factors when running and growing a SaaS business. But what happens when you’re failing your customers and you don’t even know it? In this session we will reveal 5 ways you’re probably failing your customers and how embracing humility will help you overcome them. From marketing to customer success, we will dive into some fail proof tactics that are guaranteed to help you decrease churn while also increasing your product engagement.
Embracing Humility: Five Ways You're Failing Your Customers - Tara Robertson ...Price Intelligently
When building a growing business, you can easily forget about the most important piece - your customer, especially with different tactics you may be using to grow. Tara Robertson in her presentation at Price Intelligently's SaaSFest 2016 walks us through powerful ways to embrace humility when building your growth machine to properly help your customers and thereby grow your business.
Success Factors in Web & Mobile Product Development: Why We Say 'No' and Why ...Dolphin Micro, Inc.
It takes more than solid project management and a good development team to successfully build a startup. Learn why our startup development team says 'no' to new projects and why saying 'no' can be a powerful long-term strategy for startup founders.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
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Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
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WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
24. of buyers would spend
more because of excellent
customer service.
90%
25. So we decided to take a hard look
at ourselves, we asked some
tough questions, and we talked to
the people who matter most…
26. So we decided to take a hard look
at ourselves, we asked some
tough questions, and we talked to
the people who matter most —
CUSTOMERS.
27. We talked with thousands of them.
And we captured what we learned.
28. In a document we call…
The Customer Code.
We’re known for our
creative naming.
29. The Customer Code
EARN MY
ATTENTION,
DON’T STEAL IT.
TREAT ME LIKE A
PERSON, NOT A
PERSONA.
SOLVE FOR MY
SUCCESS, NOT
YOUR SYSTEMS.
USE MY DATA,
BUT DON'T
ABUSE IT.
ASK FOR
FEEDBACK,
AND ACT ON IT,
OWN YOUR
SCREW-UPS.
I DON'T MIND PAYING,
BUT I DO MIND
BEING PLAYED.
DON’T BLOCK
THE EXIT.
HELP ME HELP
YOU, BY HELPING
MYSELF.
#1 #2 #3
#4 #5 #6
#7 #8 #9
DO THE RIGHT THING, EVEN WHEN IT’S HARD.
#10
43. And life doesn’t happen on the phone
Monday through Friday between
9am-5pm EST (6am - 2pm PST).*
*Except for major bank holidays and the second Tuesday of every month.
44. So be prepared to interact with customers
how, when, and where they want.
45. And if you can’t chat directly,
get a bot to help out.
71. If a company you regularly buy from made a mistake, but apologized
and made it right, would you continue to buy from them?
4%
96%
YES NO
HubSpot Research
83. When we asked buyers if
confusing pricing would
keep them from making a
purchase, 69% said yes.
No
31%
Yes
69%
The people who answered "No" must
really enjoy hide-and-seek ¯_(ツ)_/¯
HubSpot Research
84. $
“ W E D O N ’ T C A R E A B O U T
O U R C U S T O M E R S ” F E E
“ W E ’ R E G R E E D Y A N D Y O U C A N ’ T
D O A N Y T H I N G A B O U T I T ” F E E
$
$
“ W E K N O W Y O U W E R E N ’ T G O I N G
T O R E F E R F R I E N D S A N Y W A Y ” F E E
INVOICE
That means invoices like this no longer
fly with today’s customers.
117. We promise to create
a culture that puts customers first,
118. We promise to create
a culture that puts customers first,
an experience that customers love,
119. We promise to create
a culture that puts customers first,
an experience that customers love,
and technology that customers value.
120. And we promise to hold ourselves
accountable by grading ourselves
against these tenets every year.
121. N A M E : H U B S P O T | Y E A R : 2 0 1 8
E A R N M Y A T T E N T I O N , D O N ’ T S T E A L I T .
T R E A T M E L I K E A P E R S O N , N O T A P E R S O N A .
S O L V E F O R M Y S U C C E S S , N O T Y O U R S Y S T E M S .
U S E M Y D A T A , B U T D O N ’ T A B U S E I T .
A S K F O R F E E D B A C K , A N D A C T O N I T .
O W N Y O U R S C R E W - U P S .
H E L P M E H E L P Y O U , B Y H E L P I N G M Y S E L F .
I D O N ' T M I N D P A Y I N G , B U T I D O M I N D B E I N G P L A Y E D .
D O N ’ T B L O C K T H E E X I T .
S C O R E
A V E R A G E
A V E R A G E
8
6
6
9
7
8
7
6
7
7.1
customercode.com
122. N A M E : H U B S P O T | Y E A R : 2 0 1 8
E A R N M Y A T T E N T I O N , D O N ’ T S T E A L I T .
T R E A T M E L I K E A P E R S O N , N O T A P E R S O N A .
S O L V E F O R M Y S U C C E S S , N O T Y O U R S Y S T E M S .
U S E M Y D A T A , B U T D O N ’ T A B U S E I T .
A S K F O R F E E D B A C K , A N D A C T O N I T .
O W N Y O U R S C R E W - U P S .
H E L P M E H E L P Y O U , B Y H E L P I N G M Y S E L F .
I D O N ' T M I N D P A Y I N G , B U T I D O M I N D B E I N G P L A Y E D .
D O N ’ T B L O C K T H E E X I T .
S C O R E
A V E R A G E
A V E R A G E
8
6
6
9
7
8
7
6
7
7.1
customercode.com
123. And we encourage you to
do the same by filling out
your own report card.
124. N A M E : _ _ _ _ _ _ _ _ | G R A D E : _ _ | Y E A R : 2 0 1 8
S C O R E
A V E R A G E
A V E R A G E
customercode.com
E A R N M Y A T T E N T I O N , D O N ’ T S T E A L I T .
T R E A T M E L I K E A P E R S O N , N O T A P E R S O N A .
S O L V E F O R M Y S U C C E S S , N O T Y O U R S Y S T E M S .
U S E M Y D A T A , B U T D O N ’ T A B U S E I T .
A S K F O R F E E D B A C K , A N D A C T O N I T .
O W N Y O U R S C R E W - U P S .
H E L P M E H E L P Y O U , B Y H E L P I N G M Y S E L F .
I D O N ' T M I N D P A Y I N G , B U T I D O M I N D B E I N G P L A Y E D .
D O N ’ T B L O C K T H E E X I T .
125. N A M E : _ _ _ _ _ _ _ _ | G R A D E : _ _ | Y E A R : 2 0 1 8
E A R N M Y A T T E N T I O N , D O N ’ T S T E A L I T .
T R E A T M E L I K E A P E R S O N , N O T A P E R S O N A .
S O L V E F O R M Y S U C C E S S , N O T Y O U R S Y S T E M S .
U S E M Y D A T A , B U T D O N ’ T A B U S E I T .
A S K F O R F E E D B A C K , A N D A C T O N I T .
O W N Y O U R M I S T A K E S , D O N ’ T M A K E E X C U S E S .
H E L P M E , H E L P Y O U ( B Y H E L P I N G M Y S E L F ) .
M A K E Y O U R P R I C I N G T R A N S P A R E N T A N D F A I R .
D O N ’ T B L O C K T H E E X I T .
S C O R E
A V E R A G E
A V E R A G E
Download the template
at customercode.com
126. And please tell us what you think!
Share your report card or give us feedback
by emailing customercode@hubspot.com.
@dharmesh (one of our founders) reads every email.
Getting feedback is important,
remember?