history of walmart, Why is this such a big dal, Sweatshops and Wal-Mart, Unethical practices, UNFAIR Treatment OF EMPLOYEES, UNFAIR Treatment OF EMPLOYEES, low wages, health issues at workplace, overtime, Immigration law, conclusion
Walmart is the largest retailer in the world but it is also one of the multinational corporations to be criticized a lot for its unethical social responsibilities such as discrimination, human rights violations & environmental crimes.
Aviation spare parts supply chain management optimization at Cathay Pacific a...Monzer Osama Alchikh WARAK
Cathay Pacific faces challenges managing its complex aviation spare parts supply chain due to high costs of delays, expensive and regulated parts, and unpredictable demand. It deals with over 80,000 repair orders annually and maintains $350M in inventory from over 2,300 suppliers. Recommendations include reducing inactive stock, strengthening supplier relationships, and implementing a collaborative IT system to improve coordination. Outsourcing repair management and using third-party logistics could help address issues but also introduce disadvantages like loss of control and unequal benefits.
Walmart was founded in 1962 and has grown to over 11,000 locations worldwide generating $476 billion in annual revenue. It utilizes a robust supply chain management system including vendor managed inventory, electronic data interchange, cross-docking distribution centers, and a satellite-linked point of sale system to track inventory in real-time. This efficient supply chain and focus on low prices has made Walmart the largest retailer in the world.
Southwest Airlines was founded in 1971 in Dallas, Texas. It has a strong organizational culture focused on values like family, equality, dedication, and fun. The CEO, Herb Kelleher, fostered an informal, transactional leadership style where he treated employees like family. Southwest utilizes selective recruiting and training to socialize new employees into the culture. It has been successful in capturing value through high customer satisfaction driven by happy employees and a competitive low-cost business model that has been difficult for competitors to copy.
Bayonne Packaging is a specialty packaging company experiencing delivery delays and quality issues leading to financial losses. Their computerized scheduling system is not being followed properly. Various work centers are underutilized and experiencing high set-up times. Rush orders by the owner's family member disrupt the schedule. Implementing recommendations like prioritizing orders, improving maintenance, increasing capacity, and introducing an ERP system could help address these issues.
Walmart has become the world's largest retailer through effective supply chain management practices that focus on low prices. It operates over 11,700 stores worldwide using a hub and spoke distribution system with centralized warehouses. Walmart leverages technology like EDI, RFID, and a satellite communication system to efficiently procure inventory in large volumes from suppliers, track sales data, and replenish stores. These practices help Walmart maintain low costs that are passed onto customers through everyday low prices.
Southwest Airlines operates many flights through Baltimore-Washington International Airport (BWI). Flight F110 from Nashville to Baltimore was delayed, arriving at 8:55 instead of the scheduled 8:15. This caused some passengers to miss connecting flights. The document outlines the process for unloading and reloading bags from F110 and getting passengers to their connecting flights. It also discusses Southwest's culture of employee empowerment and teamwork compared to other airlines. Recommendations include improving the process for deciding whether to hold connecting flights, delegating cargo responsibilities, and enhancing new employee training.
Walmart is the largest retailer in the world but it is also one of the multinational corporations to be criticized a lot for its unethical social responsibilities such as discrimination, human rights violations & environmental crimes.
Aviation spare parts supply chain management optimization at Cathay Pacific a...Monzer Osama Alchikh WARAK
Cathay Pacific faces challenges managing its complex aviation spare parts supply chain due to high costs of delays, expensive and regulated parts, and unpredictable demand. It deals with over 80,000 repair orders annually and maintains $350M in inventory from over 2,300 suppliers. Recommendations include reducing inactive stock, strengthening supplier relationships, and implementing a collaborative IT system to improve coordination. Outsourcing repair management and using third-party logistics could help address issues but also introduce disadvantages like loss of control and unequal benefits.
Walmart was founded in 1962 and has grown to over 11,000 locations worldwide generating $476 billion in annual revenue. It utilizes a robust supply chain management system including vendor managed inventory, electronic data interchange, cross-docking distribution centers, and a satellite-linked point of sale system to track inventory in real-time. This efficient supply chain and focus on low prices has made Walmart the largest retailer in the world.
Southwest Airlines was founded in 1971 in Dallas, Texas. It has a strong organizational culture focused on values like family, equality, dedication, and fun. The CEO, Herb Kelleher, fostered an informal, transactional leadership style where he treated employees like family. Southwest utilizes selective recruiting and training to socialize new employees into the culture. It has been successful in capturing value through high customer satisfaction driven by happy employees and a competitive low-cost business model that has been difficult for competitors to copy.
Bayonne Packaging is a specialty packaging company experiencing delivery delays and quality issues leading to financial losses. Their computerized scheduling system is not being followed properly. Various work centers are underutilized and experiencing high set-up times. Rush orders by the owner's family member disrupt the schedule. Implementing recommendations like prioritizing orders, improving maintenance, increasing capacity, and introducing an ERP system could help address these issues.
Walmart has become the world's largest retailer through effective supply chain management practices that focus on low prices. It operates over 11,700 stores worldwide using a hub and spoke distribution system with centralized warehouses. Walmart leverages technology like EDI, RFID, and a satellite communication system to efficiently procure inventory in large volumes from suppliers, track sales data, and replenish stores. These practices help Walmart maintain low costs that are passed onto customers through everyday low prices.
Southwest Airlines operates many flights through Baltimore-Washington International Airport (BWI). Flight F110 from Nashville to Baltimore was delayed, arriving at 8:55 instead of the scheduled 8:15. This caused some passengers to miss connecting flights. The document outlines the process for unloading and reloading bags from F110 and getting passengers to their connecting flights. It also discusses Southwest's culture of employee empowerment and teamwork compared to other airlines. Recommendations include improving the process for deciding whether to hold connecting flights, delegating cargo responsibilities, and enhancing new employee training.
- Walmart was founded in 1962 in Rogers, Arkansas by Sam Walton and has since grown to be the largest company in the world by revenue.
- It now operates over 11,000 stores across 27 countries and has annual revenue of $476 billion.
- Walmart has expanded significantly over the decades through acquisitions and international growth. It now employs over 2.2 million people worldwide.
This document analyzes Aldi's operations in Australia. It conducts external and internal analyses to identify opportunities and threats, and Aldi's strengths and weaknesses. The external analysis includes a PESTLE analysis which finds opportunities in Australia's growing population but threats from high oil prices and economic uncertainty. A five forces analysis shows the grocery industry has many competitors and customers have bargaining power. Internally, Aldi focuses on high quality, low cost but needs to differentiate itself from major competitors to gain market share. A value chain analysis finds Aldi creates value through cost reduction in activities. In conclusion, the analyses can help Aldi identify strategies to strengthen its position in Australia.
Walmart has highly effective supply chain management practices that have contributed significantly to its success. It uses procurement strategies like direct sourcing from manufacturers and vendor managed inventory. Logistically, it employs cross-docking and a hub-and-spoke distribution model. Walmart also pioneered the use of IT in supply chain management, developing systems for inventory tracking, replenishment, and collaboration with suppliers. These integrated IT systems and data-driven practices help Walmart maintain low inventory levels while still ensuring high product availability.
MIS case study-UPS competes globally with Information TechnologyBiniAnuBabu
UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY,United Parcel Service (UPS) has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology.. Its aim is “best service and lowest rates”
This document provides background information on Wal-Mart and analyzes their corporate strategy. It discusses how Wal-Mart has become the largest retailer in the US and number one on the Fortune 500 by focusing on low prices, supply chain management, and expanding into new markets both domestic and international. The summary also notes that while Wal-Mart's strategy has been successful, they have faced some criticism that their expansion hurts local businesses and employment practices.
The document analyzes the inventory policies and costs of Blanchard Importing and Distributing. It finds that the company's current 1969 policy results in higher inventory costs than necessary due to outdated assumptions. The summary proposes a new inventory model using recent demand trends and seasonality to determine optimal bottling quantities and reorder points. This is estimated to reduce inventory costs by over 85% for high demand items and 42% for low demand items compared to the 1969 policy. The new model adapts bottling quantities based on whether a product has low or high demand variability.
Dakota Office Products saw an increase in sales with the introduction of new electronic services like EDI and an online store, but reported a net loss for 2000. The company needs to understand why and take actions to regain profitability. An ABC costing system is recommended to properly assign indirect costs based on activities and customers. This will provide accurate customer profitability information to help set appropriate prices to recover costs and make better decisions.
The document discusses options for implementing an ERP system for a company that provides electrical and civil services. Three options are considered: implementing ERP on-premise through Bluechip corporation, implementing ERP on-premise through Codeautomations, or implementing ERP on the cloud through Codeautomations. Bluechip's on-premise quote is over budget. Codeautomations' cloud option has the lowest initial cost but higher ongoing costs than their on-premise option. While the cloud option is cheapest initially, the on-premise option through Codeautomations has the lowest total cost over 5 years. However, organizational acceptance and risk of failure also need consideration.
Walmart was founded in 1962 in Rogers, Arkansas. It is now the largest retailer in the world with over 11,000 stores across 27 countries. Walmart uses advanced logistics systems like barcodes, RFID, and satellite communication to track inventory in real-time across its extensive global supply chain. It has over 158 distribution centers in the US that use conveyor belts and trucks to deliver goods to stores within a 200 mile radius. Walmart maintains strict control over its vast network of suppliers to ensure the lowest prices.
Wal Marts Supply Chain Management PracticesMrirfan
Wal-Mart has highly efficient supply chain management practices that have contributed to its tremendous growth and success. It procures goods directly from manufacturers to get the lowest prices. It has over 40 distribution centers across the US that use advanced technology like barcoding to quickly distribute over 80,000 items to stores within 2 days on average. Wal-Mart owns over 3,500 trucks that deliver goods to stores twice a week, and uses cross-docking and inventory tracking systems to maximize efficiency and satisfy customer needs. These integrated supply chain practices are a key competitive advantage for Wal-Mart.
Hewlett Packard Corporation was founded in 1939 by Bill Hewlett and Dave Packard in a garage in Palo Alto, California. HP produces personal computing devices, enterprise servers, storage devices, and printers and imaging products. The document analyzes HP's strategy using various frameworks including SWOT analysis, BCG matrix, IE matrix, and QSPM to recommend the strategic option of horizontal integration for HP to pursue based on its strengths in a rapidly growing market.
Walmart has one of the largest and most efficient supply chain networks in the world. It simplified its supply chain by eliminating unnecessary middlemen and implementing cross-docking so products flow directly from manufacturers to stores within 48 hours. Walmart also heavily invests in inventory management technology to track sales and replenish stores quickly. This allows it to keep inventory levels low while maintaining high product availability.
Wal-Mart has highly efficient supply chain management processes that have contributed to its success. It procures goods directly from manufacturers, uses its own large fleet of trucks to distribute goods quickly from warehouses to stores, and closely monitors inventory levels using advanced technology like RFID. Wal-Mart was also an early adopter of RFID technology, requiring major suppliers to implement it to provide real-time tracking of products throughout the supply chain. This allows Wal-Mart to keep costs low and ensure stocked shelves.
Southwest Airlines was expecting delivery of two new planes and needed to decide how to operate them while preserving their unique culture. Southwest pioneered the low-cost carrier model with low fares, high frequency flights, and a focus on customer service. They prioritized hiring for attitude over skills and emphasized teamwork and employee ownership to build a fun and casual culture. The case discusses how Southwest could expand strategically while maintaining their low-cost advantages and culture.
Dell pioneered the concept of virtual integration, where it coordinates with strategic partners to assemble computers rather than vertically integrating and producing every component itself. This allows Dell to focus on adding value through customer service while leveraging others' investments. Key benefits for Dell include bringing products to market faster than competitors, offering extensive customization, attracting large business customers, reducing costs which it passes on to consumers, and achieving industry-leading growth and market share as a result.
The presentation highlights the business ethics to be followed by a company and takes the example of DHL and understands their practices and determines their outcomes.
Walmart is the largest global retailer founded in 1962. It operates in 16 countries with over 11,000 stores worldwide. Walmart faces challenges from market saturation and criticism over social issues. However, its strategies of cost leadership through supply chain efficiency and internalization to new markets have contributed to its success. Going forward, Walmart could consider fine-tuning its business strategies, continuing internalization with better approaches, and refreshing its supply chain strategies.
This document provides an overview of Walmart's challenges in managing relationships with various stakeholders. It discusses how Walmart prioritizes low prices for consumers over other stakeholders like employees, suppliers, and communities. For example, Walmart drives down wages in the areas it operates in. It also places pressure on suppliers to continuously lower prices. Walmart has faced numerous lawsuits over the years regarding its treatment of employees, suppliers, and the environment. Developing a strong ethical culture and prioritizing all stakeholders could help Walmart improve its reputation.
Case Study of Mumbai Dabbawala system-On time delivery Every TimeSandeep Patel
The document discusses the dabbawala system in Mumbai, India. It begins by explaining that dabbawalas are people whose job is to deliver freshly made lunches in tiffin boxes to office workers. The system started in 1885 and is now run by the Nutan Mumbai Tiffin Box Suppliers Association with over 5,000 dabbawalas. The dabbawalas use an efficient system to collect tiffin boxes in the morning, transport them on the local train system, and deliver them to offices within a 3 hour timeframe, covering over 60 km each day. The dabbawalas are known for their organization, time management skills, and ability to reliably deliver over 200,000
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
- Walmart was founded in 1962 in Rogers, Arkansas by Sam Walton and has since grown to be the largest company in the world by revenue.
- It now operates over 11,000 stores across 27 countries and has annual revenue of $476 billion.
- Walmart has expanded significantly over the decades through acquisitions and international growth. It now employs over 2.2 million people worldwide.
This document analyzes Aldi's operations in Australia. It conducts external and internal analyses to identify opportunities and threats, and Aldi's strengths and weaknesses. The external analysis includes a PESTLE analysis which finds opportunities in Australia's growing population but threats from high oil prices and economic uncertainty. A five forces analysis shows the grocery industry has many competitors and customers have bargaining power. Internally, Aldi focuses on high quality, low cost but needs to differentiate itself from major competitors to gain market share. A value chain analysis finds Aldi creates value through cost reduction in activities. In conclusion, the analyses can help Aldi identify strategies to strengthen its position in Australia.
Walmart has highly effective supply chain management practices that have contributed significantly to its success. It uses procurement strategies like direct sourcing from manufacturers and vendor managed inventory. Logistically, it employs cross-docking and a hub-and-spoke distribution model. Walmart also pioneered the use of IT in supply chain management, developing systems for inventory tracking, replenishment, and collaboration with suppliers. These integrated IT systems and data-driven practices help Walmart maintain low inventory levels while still ensuring high product availability.
MIS case study-UPS competes globally with Information TechnologyBiniAnuBabu
UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY,United Parcel Service (UPS) has created its own information system with Delivery Information Acquisition Device (DIAD) and Web-based Post-Sales Order Management System (OMS) globally by using developed information technology.. Its aim is “best service and lowest rates”
This document provides background information on Wal-Mart and analyzes their corporate strategy. It discusses how Wal-Mart has become the largest retailer in the US and number one on the Fortune 500 by focusing on low prices, supply chain management, and expanding into new markets both domestic and international. The summary also notes that while Wal-Mart's strategy has been successful, they have faced some criticism that their expansion hurts local businesses and employment practices.
The document analyzes the inventory policies and costs of Blanchard Importing and Distributing. It finds that the company's current 1969 policy results in higher inventory costs than necessary due to outdated assumptions. The summary proposes a new inventory model using recent demand trends and seasonality to determine optimal bottling quantities and reorder points. This is estimated to reduce inventory costs by over 85% for high demand items and 42% for low demand items compared to the 1969 policy. The new model adapts bottling quantities based on whether a product has low or high demand variability.
Dakota Office Products saw an increase in sales with the introduction of new electronic services like EDI and an online store, but reported a net loss for 2000. The company needs to understand why and take actions to regain profitability. An ABC costing system is recommended to properly assign indirect costs based on activities and customers. This will provide accurate customer profitability information to help set appropriate prices to recover costs and make better decisions.
The document discusses options for implementing an ERP system for a company that provides electrical and civil services. Three options are considered: implementing ERP on-premise through Bluechip corporation, implementing ERP on-premise through Codeautomations, or implementing ERP on the cloud through Codeautomations. Bluechip's on-premise quote is over budget. Codeautomations' cloud option has the lowest initial cost but higher ongoing costs than their on-premise option. While the cloud option is cheapest initially, the on-premise option through Codeautomations has the lowest total cost over 5 years. However, organizational acceptance and risk of failure also need consideration.
Walmart was founded in 1962 in Rogers, Arkansas. It is now the largest retailer in the world with over 11,000 stores across 27 countries. Walmart uses advanced logistics systems like barcodes, RFID, and satellite communication to track inventory in real-time across its extensive global supply chain. It has over 158 distribution centers in the US that use conveyor belts and trucks to deliver goods to stores within a 200 mile radius. Walmart maintains strict control over its vast network of suppliers to ensure the lowest prices.
Wal Marts Supply Chain Management PracticesMrirfan
Wal-Mart has highly efficient supply chain management practices that have contributed to its tremendous growth and success. It procures goods directly from manufacturers to get the lowest prices. It has over 40 distribution centers across the US that use advanced technology like barcoding to quickly distribute over 80,000 items to stores within 2 days on average. Wal-Mart owns over 3,500 trucks that deliver goods to stores twice a week, and uses cross-docking and inventory tracking systems to maximize efficiency and satisfy customer needs. These integrated supply chain practices are a key competitive advantage for Wal-Mart.
Hewlett Packard Corporation was founded in 1939 by Bill Hewlett and Dave Packard in a garage in Palo Alto, California. HP produces personal computing devices, enterprise servers, storage devices, and printers and imaging products. The document analyzes HP's strategy using various frameworks including SWOT analysis, BCG matrix, IE matrix, and QSPM to recommend the strategic option of horizontal integration for HP to pursue based on its strengths in a rapidly growing market.
Walmart has one of the largest and most efficient supply chain networks in the world. It simplified its supply chain by eliminating unnecessary middlemen and implementing cross-docking so products flow directly from manufacturers to stores within 48 hours. Walmart also heavily invests in inventory management technology to track sales and replenish stores quickly. This allows it to keep inventory levels low while maintaining high product availability.
Wal-Mart has highly efficient supply chain management processes that have contributed to its success. It procures goods directly from manufacturers, uses its own large fleet of trucks to distribute goods quickly from warehouses to stores, and closely monitors inventory levels using advanced technology like RFID. Wal-Mart was also an early adopter of RFID technology, requiring major suppliers to implement it to provide real-time tracking of products throughout the supply chain. This allows Wal-Mart to keep costs low and ensure stocked shelves.
Southwest Airlines was expecting delivery of two new planes and needed to decide how to operate them while preserving their unique culture. Southwest pioneered the low-cost carrier model with low fares, high frequency flights, and a focus on customer service. They prioritized hiring for attitude over skills and emphasized teamwork and employee ownership to build a fun and casual culture. The case discusses how Southwest could expand strategically while maintaining their low-cost advantages and culture.
Dell pioneered the concept of virtual integration, where it coordinates with strategic partners to assemble computers rather than vertically integrating and producing every component itself. This allows Dell to focus on adding value through customer service while leveraging others' investments. Key benefits for Dell include bringing products to market faster than competitors, offering extensive customization, attracting large business customers, reducing costs which it passes on to consumers, and achieving industry-leading growth and market share as a result.
The presentation highlights the business ethics to be followed by a company and takes the example of DHL and understands their practices and determines their outcomes.
Walmart is the largest global retailer founded in 1962. It operates in 16 countries with over 11,000 stores worldwide. Walmart faces challenges from market saturation and criticism over social issues. However, its strategies of cost leadership through supply chain efficiency and internalization to new markets have contributed to its success. Going forward, Walmart could consider fine-tuning its business strategies, continuing internalization with better approaches, and refreshing its supply chain strategies.
This document provides an overview of Walmart's challenges in managing relationships with various stakeholders. It discusses how Walmart prioritizes low prices for consumers over other stakeholders like employees, suppliers, and communities. For example, Walmart drives down wages in the areas it operates in. It also places pressure on suppliers to continuously lower prices. Walmart has faced numerous lawsuits over the years regarding its treatment of employees, suppliers, and the environment. Developing a strong ethical culture and prioritizing all stakeholders could help Walmart improve its reputation.
Case Study of Mumbai Dabbawala system-On time delivery Every TimeSandeep Patel
The document discusses the dabbawala system in Mumbai, India. It begins by explaining that dabbawalas are people whose job is to deliver freshly made lunches in tiffin boxes to office workers. The system started in 1885 and is now run by the Nutan Mumbai Tiffin Box Suppliers Association with over 5,000 dabbawalas. The dabbawalas use an efficient system to collect tiffin boxes in the morning, transport them on the local train system, and deliver them to offices within a 3 hour timeframe, covering over 60 km each day. The dabbawalas are known for their organization, time management skills, and ability to reliably deliver over 200,000
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
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A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
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Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
2. is an American
multinational retailing
corporation that operates
as a chain of hypermarkets,
discount department
stores, and grocery stores
Wal-Mart
3.
Wal-Mart began in 1950, when its creator, Sam Walton,
bought and opened a small store called "Walton's 5-10" in
Bentonville, Arkansas.
He opened a second store in Rogers, Arkansas later that same
year.
By 1967, the chain had 24 stores across the state of
Arkansas. 1968 marked the first stores to be placed outside
of Arkansas, one in Sikeston, Missouri and Claremore,
Oklahoma.
Over the next 10 years, Wal-Mart began rapidly building new
stores and supercenters. They also began buying out other
companies and venturing into new territories, becoming the
Wal-Mart we know today.
HISTORY OF WAL-MART
4. First, the alleged bribery in Walmart's fastest-growing market
violates the company's public commitment to maintaining the
highest ethical and moral standards.
Second, many of the people allegedly involved in the bribery
scheme or cover-up are still with the company: Eduardo
Castro-Wright, Walmex CEO from 2002 to 2005, and
reportedly the driving force behind the rampant bribery, is
now Walmart vice chairman; then–CEO H. Lee Scott Jr. is still
on Walmart's board; and current CEO Michael Duke was in
charge of all foreign subsidiaries in 2005.
WHY IS THIS SUCH A BIG
DEAL?
5. Third, although its own investigator informed
top Walmart officials that "there is reasonable
suspicion to believe that Mexican and USA laws
have been violated," the company didn't inform
U.S. law enforcement until The Times started
poking around, five years later.
7. Wal-Mart products
Produced in 48 different countries
Products mainly from Asian and Central American factories
Produced using sweatshop labor
SWEATSHOPS AND WAL-MART
8. Wal-Mart as an importer
10% of all Chinese imports are imported by Wal-Mart
Own global procurement division
The Wal-Mart Squeeze
Endless quest to squeeze countries for lower wages
and cheaper goods
Lowering working standards where ever they go
SWEATSHOPS AND
WAL-MART
9. Textiles and Wal-Mart
Produced by young women 17 to 25 years old
Forced to work seven days a week
12 to 28 cents an hour
No benefits
Housed in crowded and dirty dormitories
24-hour-a-day surveillance
SWEATSHOPS AND
WAL-MART
10. “Toys of Misery” and Wal-Mart
Seventy-one percent of the toys sold in the U.S. come
from China
13- to 16-hour days molding, assembling, and spray-
painting toys
20-hour shifts in peak season (Christmas)
Seven days a week
Paid as low as 13 cents an hour
Live in Shacks or Dorms
No medical care or safety equipment
Poor Conditions
SWEATSHOPS AND
WAL-MART
12. Some of the common abuses in the sweatshops
Forced overtime
Locked bathrooms
Starvation wages
Pregnancy tests
Denial of access to health care
Workers fired and blacklisted
Occasional beatings
Withheld wages
SWEATSHOPS AND
WAL-MART
13. Not just over seas
US labor law violations
Violating child labor laws
Employees forced to work off the clock
Locking employees into stores overnight
Undocumented workers
SWEATSHOPS AND
WAL-MART
14. The immoral and unethical acts of Wal-Mart relate to many
Managerial Ethics class themes. First and foremost is the
obvious Foreign Corrupt Practices Act of 1977, which forbids
bribing a policymaking official, consequences resulting in
being criminally liable. This relates to Wal-Mart in that they
have a long-standing record of bribery charges, in which they
have had to pay fines.
UNETHICAL
PRACTICE
15. Wal-Mart has been accused of discriminating against women.
Women had been denied training and promotion opportunities
that are offered to men. In addition women are underpaid. That
is, men are paid more than women. According to Hoovers
handbook of American business, in June 2001 a group of six
current and former female Wal-Mart employees filed a sex
discrimination lawsuit (seeking to represent up to 500,000
current and former Wal-Mart workers) against the
company.(Hoovers Handbook, pg.907) The suit was filed because
Wal- Mart failed to provide equal employment for women. In fact,
there are over 70 percent of women working at Wal-Mart, but
only a small amount of those women are managers. So, men are
holding more management positions than women. In addition,
Wal-Mart is the nation’s largest employer of women, but
unfortunately they are being treated without dignity and
respect.”
UNFAIR TREATMENT
OF EMPLOYEES
16. Another issue that Wal-Mart is facing right now is the fact
that employees wages are very low. An average worker makes
between $12,000 and 17,000 a year which is not much. As a
result employees have to apply for public assistance and this
public assistance comes from our tax dollars. Basically, one of
the reasons for Wal-Mart low wages is because they want to
cut operating costs and they want to continue offering low
prices. So, Wal-Mart’s ultimate defense is that it offers lower
prices and somehow that justifies all sins.
LOW WAGES
17. Besides low wages, Wal-Marts health insurance is so
expensive that some of the employees can not even afford to
pay for it. So, those employees who couldnt afford the health
plan will probably have to get their health care benefits
through their spouses or the state from our tax dollars. Wal-
Mart responded to this problem by offering discounts on
health care coverage. Members can save as much as 50% on
services not normally covered by medical
insurance.(www.ufcw324.org) Discounts is not enough. Wal-
Mart still has a moral responsibility to provide affordable
health care to its employees not shift the cost onto the
American taxpayers. Wal-Mart can also raise employees
wages so they can afford to pay for their health plan.
HEALTH PLAN
18. While wages are low at Wal-Mart, too often employees didnt get
paid at all for overtime. In fact, according to Wal-Marts policy,
they are supposed to pay employees for every minute they work.
But, since Wal-Mart is such a big company, there will be cases in
which managers might do unethical things. For instance,
employees were forced to work unpaid overtime. As a result, they
filed a suit against Wal-Mart for not getting paid for overtime. So
in February 2004, a federal judge ruled that Wal-Mart should pay
workers for overtime hours (Hoovers Handbook).But, the case is
still pending. In fact Wal-Mart claimed their policy is against
such work. So Wal-Marts managers who required overtime were
disciplined and fired. In fact, it is Wal-Marts responsibility to
make sure that people get paid. They should settle the suit by
paying their employees for unpaid overtime. It seems that Wal-
Mart needs to periodically examine its pay practices to make
sure that all employees are getting paid for all the hours worked.
OVERTIME
19. Finally, Wal-Mart was under investigation for the use of illegal
immigrants as workers. In fact, in October 2003 federal agents
uncovered hundreds of illegal immigrants employed by outside
contractors cleaning its stores.(Hoovers Handbook, pg907) As a result,
the company became the target of a class action suit. So, Wal -Mart was
accused of breaking immigration laws. In addition, according to
Hoovers Handbook, Wal-Mart cheated immigrant janitors out of wages
and the government out of workers compensation, social security
payments, and federal payroll taxes.(Hoovers handbook, pg.907) But,
Wal-Mart claimed they hired those particular jobs out to contractors
and it was the contractors that were at fault for the use of the illegal
immigrants. Even if the situation is as they describe it, they hired a
contractor who failed to follow United States laws without questioning
or researching them first. Thus, Wal-Mart failed to do a thorough
background check of any potential employee. A background check
would have helped determine the integrity of an employee for it
includes job experiences, references, legal documents, etc
IMMIGRATION LAW
20. Thus, no company is immune to problems. The companies that
survive are the ones that can spot ethical issues and correct
them before they become problems. In this case Wal-Mart
failed to acknowledge those potential problems and they are
probably going to pay for it. Thus, Wal-Marts unethical
business practices have hurt its companys reputation. If Wal-
Mart wants to survive they will have to try hard to improve
their image. That is, they need to show that they care about
ethics by treating employees fairly. As a result, it will attract
good employees and people will have no reason to complain
about the company. In addition Wal-Mart needs to be socially
responsible in order to avoid economic harm and in order to
maintain the legitimacy granted by society.
CONCLUSION