Workshop by Peter Cox on using volunteers effectively in a charitable organisation for the Crimestoppers Annual Conference in Cardiff.

1. Crimestoppers
UK Conference 2005, Cardiff
Peter D Cox
TMPL Consultants
www. tmpl-online.co.uk
www.peterdcox.me.uk

2. Making the difference - for me
and my community

4. ?
Why volunteer?
What’s in it for me?
What’s in it for my community?
Can I do it better?
Can we find more volunteers?
How do we lead our Crimestoppers
team?
how do we make
the difference?

6. Let’s think about it

7. Let’s think about it
What makes me volunteer to work for
Crimestoppers?

8. Let’s think about it
What makes me volunteer to work for
Crimestoppers?
What do I get out of it - ‘What’s in it for
me’ (WIFM)?

9. Let’s think about it
What makes me volunteer to work for
Crimestoppers?
What do I get out of it - ‘What’s in it for
me’ (WIFM)?
How does Crimestoppers benefit from
my volunteering?

10. Let’s think about it
What makes me volunteer to work for
Crimestoppers?
What do I get out of it - ‘What’s in it for
me’ (WIFM)?
How does Crimestoppers benefit from
my volunteering?

11. Let’s think about it
What makes me volunteer to work for
Crimestoppers?
What do I get out of it - ‘What’s in it for
me’ (WIFM)?
How does Crimestoppers benefit from
my volunteering?

12. Let’s think about it
What makes me volunteer to work for
Crimestoppers?
What do I get out of it - ‘What’s in it for
me’ (WIFM)?
How does Crimestoppers benefit from
my volunteering?

14. Why do people volunteer?

15. Why do people volunteer?
help the less fortunate
children, the ill, elderly

16. Why do people volunteer?
help the less fortunate
children, the ill, elderly
campaign for change
environmental pressure group,
abolish land-mines

17. Why do people volunteer?
help the less fortunate
children, the ill, elderly
campaign for change
environmental pressure group,
abolish land-mines
because of WIFMs ....

19. So, what is in it for me?

20. So, what is in it for me?
friendship,

21. So, what is in it for me?
friendship,
being part of a community

22. So, what is in it for me?
friendship,
being part of a community
learning new skills

23. So, what is in it for me?
friendship,
being part of a community
learning new skills
facing new challenges

24. So, what is in it for me?
friendship,
being part of a community
learning new skills
facing new challenges
gaining recognition

25. So, what is in it for me?
friendship,
being part of a community
learning new skills
facing new challenges
gaining recognition
enjoying myself

26. So, what is in it for me?
friendship,
being part of a community
learning new skills
facing new challenges
gaining recognition
enjoying myself
..... making a difference

27. What’s in it for Crimestoppers?
You tell me!

28. Figures from Active Communities report, July 2004

29. I’m in good company ....
Figures from Active Communities report, July 2004

30. I’m in good company ....
More than 20 million in the UK are involved on their community
Figures from Active Communities report, July 2004

31. I’m in good company ....
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
Figures from Active Communities report, July 2004

32. I’m in good company ....
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
In 2003 volunteers were worth £42.4 bn
Figures from Active Communities report, July 2004

33. I’m in good company ....
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
In 2003 volunteers were worth £42.4 bn
Figures from Active Communities report, July 2004

34. I’m in good company ....
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
In 2003 volunteers were worth £42.4 bn
2001 2003
Figures from Active Communities report, July 2004

35. I’m in good company ....
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
In 2003 volunteers were worth £42.4 bn
2001 2003
Figures from Active Communities report, July 2004

36. I’m in good company ....
People Value £bn
More than 20 million in the UK are involved on their community
Over 11 million are involved in ‘formal’ volunteering (ie once a
month or more)
In 2003 volunteers were worth £42.4 bn
2001 2003
Figures from Active Communities report, July 2004

37. Figures from Active Communities report, July 2004

38. Formal volunteers - like you
Figures from Active Communities report, July 2004

39. Formal volunteers - like you
organise or help run an activity or event (57% of formal
volunteers)
Figures from Active Communities report, July 2004

40. Formal volunteers - like you
organise or help run an activity or event (57% of formal
volunteers)
raise and handle money (54%)
Figures from Active Communities report, July 2004

41. Formal volunteers - like you
organise or help run an activity or event (57% of formal
volunteers)
raise and handle money (54%)
lead a group or be a member of a committee (40%)
Figures from Active Communities report, July 2004

42. Formal volunteers - like you
organise or help run an activity or event (57% of formal
volunteers)
raise and handle money (54%)
lead a group or be a member of a committee (40%)
give other practical help (32%)
Figures from Active Communities report, July 2004

43. Formal volunteers - like you
organise or help run an activity or event (57% of formal
volunteers)
raise and handle money (54%)
lead a group or be a member of a committee (40%)
give other practical help (32%)
By ethnic group more likely to be white (29% of ethnic group) or
black (27%) than Asian (23%) or Chinese/other (17%)
Figures from Active Communities report, July 2004

45. Crimestoppers and volunteers

46. Crimestoppers and volunteers
there are over 600 formal volunteers
helping crimestoppers

47. Crimestoppers and volunteers
there are over 600 formal volunteers
helping crimestoppers
it is led by a Board of Trustees

48. Crimestoppers and volunteers
there are over 600 formal volunteers
helping crimestoppers
it is led by a Board of Trustees
they support and work with a team
of managers

49. Crimestoppers and volunteers
there are over 600 formal volunteers
helping crimestoppers
it is led by a Board of Trustees
they support and work with a team
of managers
In “an alliance to fight crime”

51. Let’s talk Vision

52. Let’s talk Vision
Think about yourself and
Crimestoppers now

53. Let’s talk Vision
Think about yourself and
Crimestoppers now
Imagine yourself in five years time -
what will Crimestoppers be doing
then? - and what will you be doing for
it?

54. Let’s talk Vision
Think about yourself and
Crimestoppers now
Imagine yourself in five years time -
what will Crimestoppers be doing
then? - and what will you be doing for
it?
Think about it for a while, then get in a
huddle (that’s four or five people!) and
brainstorm the words

55. Let’s talk Vision
Think about yourself and
Crimestoppers now
Imagine yourself in five years time -
what will Crimestoppers be doing
then? - and what will you be doing for
it?
Think about it for a while, then get in a
huddle (that’s four or five people!) and
brainstorm the words
Then we’ll share ...

57. VISION

58. Crimestoppers aims to become the most
VISION
effective crime-solving tool in the country and
to be perceived as such by communities and
stakeholders.
We will continue to reassure the public by
increasing detections, therefore reducing
crime and disorder and the fear of crime.
We will engage the public in our activities,
promoting active citizenship.

59. Sources - Unesco

60. Why is volunteerism important?
Sources - Unesco

61. Why is volunteerism important?
Volunteers are in themselves good for society
Sources - Unesco

62. Why is volunteerism important?
Volunteers are in themselves good for society
They are part of our ‘social capital’
Sources - Unesco

63. Why is volunteerism important?
Volunteers are in themselves good for society
They are part of our ‘social capital’
Societies rich in social capital have
rates of crime
lower truancy rates
less inter-racial conflict
and higher economic growth
Sources - Unesco

65. Let’s identify our
communities

66. Let’s identify our
communities
Which communities do you belong to?

67. Let’s identify our
communities
Which communities do you belong to?
How do you engage with each of these
communities?

68. Let’s identify our
communities
Which communities do you belong to?
How do you engage with each of these
communities?
Why do you belong to these
communities?

69. Let’s identify our
communities
Which communities do you belong to?
How do you engage with each of these
communities?
Why do you belong to these
communities?
What leadership roles do you take on in
these communities?

70. Let’s identify our
communities
Which communities do you belong to?
How do you engage with each of these
communities?
Why do you belong to these
communities?
What leadership roles do you take on in
these communities?

72. Discuss in pairs

73. Discuss in pairs
What common factors are there in your
communities?

74. Discuss in pairs
What common factors are there in your
communities?
What types of leadership contribute to
communities?

75. Discuss in pairs
What common factors are there in your
communities?
What types of leadership contribute to
communities?
What matters in community involvement
- for Crimestoppers especially?

77. Doing more of what’s needed

78. Doing more of what’s needed
Maximising impact

79. Doing more of what’s needed
Maximising impact
Maximising volunteers
more of the same
more of different

80. Doing more of what’s needed
Maximising impact
Maximising volunteers
more of the same
more of different
Managing what we’ve got
The right people for the right jobs
Reward for volunteers

82. The virtue of volunteering

83. The virtue of volunteering
We satisfy ideological reasons and fill our time

84. The virtue of volunteering
We satisfy ideological reasons and fill our time
It gives us social context, allows us to exercise our competence
and makes us feel useful

85. The virtue of volunteering
We satisfy ideological reasons and fill our time
It gives us social context, allows us to exercise our competence
and makes us feel useful
We need to be asked, to feel needed, to be rewarded for our
efforts

86. The virtue of volunteering
We satisfy ideological reasons and fill our time
It gives us social context, allows us to exercise our competence
and makes us feel useful
We need to be asked, to feel needed, to be rewarded for our
efforts
Most of us need to be led - some lead too

87. The virtue of volunteering
We satisfy ideological reasons and fill our time
It gives us social context, allows us to exercise our competence
and makes us feel useful
We need to be asked, to feel needed, to be rewarded for our
efforts
Most of us need to be led - some lead too
We must share the vision, and enjoy the ride!

90. Enjoy Cardiff
Go - make a difference