Volunteer Management Success Using Technology
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Project LIFT cultivates an effective and well-connected nonprofit community in the Triangle area of North Carolina by sharing knowledge and resources, convening capacity-building events, and fostering collaborative relationships. It was founded by Angel Wright-Lanier and is run by AmeriCorps VISTA volunteers. Project LIFT connects nonprofits through workshops, an annual volunteer fair, a monthly newsletter, and resource mapping. The presentation discusses the importance of volunteer management systems for recruitment, management, and retention of volunteers and provides principles and software options for each area.
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• Leveraging the viral power of social media to engage locally and connect globally
• Lessons learned: digital marketing pitfalls to avoid
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Thomas Harpointner, CEO, AIS Media - Presenter & Moderator
James Franklin, CEO, TechBridge
Stephanie Christiansen, Executive Director, The Autism Foundation of Georgia
Professor Greg Hodgin, Executive Director, Peacebuilding Solutions
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Thomas Harpointner, CEO
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3340 Peachtree Rd NE Ste 750 Atlanta, GA 30326
Twitter: @TomHarpointner
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The digital age is here practical tips to adapt and thrive
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Volunteer Management Success Using Technology
- 1. Volunteer Management Success Using Technology
- 2. Professional Story UNCW – Computer Science and Psychology Corning GE Global Nuclear Fuel Small Business Consulting netCorps TechEffect
- 3. Volunteer Story Founded Amnesty International at UNCW – Darfur Campaign – Global Awareness Week – Annual SOA Protest – Currently in year 9 of existence The Full Belly Project ZenVC / Baba Tree International Urban Ministries of Durham Project LIFT
- 4. Project LIFT cultivates an effective and well-connected nonprofit community in the Triangle area by sharing knowledge and resources, convening capacity-building events and fostering collaborative relationships. • Resource Sharing • Collaboration • Capacity Building
- 5. Project LIFT - History Brainchild of Angel Wright-Lanier Organized and run by AmeriCorps VISTA volunteers Originally a City of Raleigh Project, now independent Launch w/ Resource Raleigh conference in March 2010 Quickly growing board on track to double in 2012 Recently Held 3rd Annual Volunteer & Internship Fair
- 6. Project LIFT Strategy 1. Connect 3. Collaborate 5. Create
- 7. What We Do 2. Workshops 3. Annual Volunteer & Internship Fair 4. Monthly e-Newsletter (Resources and Events) 5. Resource and Capacity Mapping Project
- 8. Volunteer Management Systems (VMS)
- 9. Why does it matter? Of 1,005 respondents in 2009* – 4 in 10 Volunteered in Past 12 Months – Of them, 49% 1/mo or more frequently – On Avg, donated 10x more than non- volunteers – 67% Donate to same place they volunteer *See Last Slide for 2009 Fidelity Report
- 10. Types of Volunteers Admin/General Volunteers Staff-like Volunteers Interns
- 11. Overview – Types of Software Recruitment Management Retention
- 12. Recruitment Principle 1: Focus on People Attract & Acquire
- 13. Recruitment Principle 2: Incrementally Increase Information Requested VolunteerMatch, Idealist, Activate Good What systems do you use for recruitment?
- 14. Management CRM or VMS? What are you using and how is it working for you?
- 15. Management Principle 3: Trial and Error NTEN, Idealware, and Techsoup NTEN 2011 Data Ecosystem Survey Idealware/Techsoup Consumers Guide Jayne Craven’s Listing of Software
- 16. Retention Principle 4: People want to connect & contribute in meaningful ways, and be acknowledge for it Social Media – Facebook – eNews – Blog/Website Engage Volunteers in Process
- 17. Retention How have you acknowledged volunteers for their efforts?
- 18. Further Information NTEN 2009 Data Ecosystem Survey NTEN 2011 Data Ecosystem Survey Idealware VMS Consumers Guide Jayne Craven's VMS Listing 2009 Fidelity Charitable Giving Report Idealware Volunteer Software: Further Reading NCTech4Good
- 19. Homework What will be your next action? Why is this action important? By when will you complete it?
Editor's Notes
- Now that you know the needs of the community its time to develop a plan to meet those needs