This document describes a dashboard created to combine data from BMC's Salesforce Chatter and ITSM incident management systems. The dashboard provides visualizations of trending IT topics from Chatter posts and tickets. It also performs sentiment analysis on Chatter posts and allows drilling down into different data filters. The goal was to improve IT visibility into issues reported by employees on Chatter in addition to formal tickets. The dashboard demo showed sample views and metrics, but limitations included lack of real-time updates and direct user contact capabilities. Best practices around data organization on Chatter through hashtags were also recommended.
When it comes to understanding the fundamentals of computer networking the user would have to be able to links several different relevant and connective element to create the ideal computing network. This networking is the proactive of linking two or more computing devices to enable the sharing of data conveniently and safely. Ideally this is achieved with the combined use of both computer hardware and computer software. Get all the info you need here.
When it comes to understanding the fundamentals of computer networking the user would have to be able to links several different relevant and connective element to create the ideal computing network. This networking is the proactive of linking two or more computing devices to enable the sharing of data conveniently and safely. Ideally this is achieved with the combined use of both computer hardware and computer software. Get all the info you need here.
July’s call, hosted by Kim Brandl and Doug Mahugh, featured the following presenters and topics:
• Doug Mahugh, Senior Dev Writer, presented an overview of the Office Add-ins platform.
• Sohail Zafar, Senior Program Manager, covered what’s new in the Outlook JavaScript APIs.
• Yu Kaijun, Senior Program Manager, and Ruoying Liang, Senior Program Manager, talked about what’s new in the Excel JavaScript APIs.
• Anand Menon, Principal Program Manager Lead, presented about Microsoft 365 App Certification.
• Daniel Fylstra, President @ Frontline Systems Inc., presented about the Analytic Solver add-in for Excel, a complex and powerful analytics modeling tool that they’ve ported from a COM add-in to a JavaScript add-in.
CHAPTER 8 User InterfaceDesignChapter 8 is the first of thre.docxchristinemaritza
CHAPTER 8 User Interface
Design
Chapter 8 is the first of three chapters in the systems design phase of the SDLC. This chapter explains how to design an effective user interface, and how to handle data security and control issues. The chapter stresses the importance of user feedback and involvement in all design decisions.
OBJECTIVES
When you finish this chapter, you will be able to:
· Explain the concept of user interface design and human-computer interaction, including basic principles of user-centered design
· Explain how experienced interface designers perform their tasks
· Describe rules for successful interface design
· Discuss input and output technology issues
· Design effective source documents and forms
· Explain printed output guidelines
· Describe output and input controls and security
· Explain modular design and prototyping techniques
INTRODUCTION
User interface design is the first task in the systems design phase of the SDLC. Designing the interface is extremely important because everyone wants a system that is easy to learn and use.
After discussing the user interface, human-computer interaction, and interface design rules, the chapter describes output, data security and control issues, prototyping, and the next steps in the systems design process.
PREVIEW CASE: Mountain View College Bookstore
Background: Wendy Lee, manager of college services at Mountain View College, wants a new information system that will improve efficiency and customer service at the three college bookstores.
In this part of the case, Tina Allen (systems analyst) and David Conroe (student intern) are talking about user interface design issues.
Participants:
Tina and David
Location:
Mountain View College Cafeteria, Monday afternoon, November 25, 2013
Project status:
Tina and David have examined development strategies for the new bookstore system. After performing cost-benefit analysis, they recommended in-house development of the new bookstore system. Now they are ready to begin the systems design phase by working on user interface design for the new system.
Discussion topics:
User interface design concepts and principles
Tina:
Hi, David. Ready to start work on user interface design?
David:
Sure. Will we start with output because it’s important to users?
Tina:
Output is very important, but the most important issue for users is the interface itself. For example, is it easy to learn? Is it easy to work with? We’ll try to design everything — output, input, and all the other elements — from a user’s point of view.
David:
How do we do that?
Tina:
Well, many sources of information about effective design concepts and principles are available. We’ll study those, and then ask our own users for their input and suggestions.
David:
What about input and data entry?
Tina:
Good question, You’ve heard the old saying, “garbage in, garbage out.” User interface principles apply to user input generally, but repetitive data entry deserves special attention. We need to creat ...
Microsoft Program Offering Webinar January 2022TechSoup
Learn about the Microsoft products, solutions, and services available to nonprofits and some services and courses that can help you get the most out of your solutions.
July’s call, hosted by Kim Brandl and Doug Mahugh, featured the following presenters and topics:
• Doug Mahugh, Senior Dev Writer, presented an overview of the Office Add-ins platform.
• Sohail Zafar, Senior Program Manager, covered what’s new in the Outlook JavaScript APIs.
• Yu Kaijun, Senior Program Manager, and Ruoying Liang, Senior Program Manager, talked about what’s new in the Excel JavaScript APIs.
• Anand Menon, Principal Program Manager Lead, presented about Microsoft 365 App Certification.
• Daniel Fylstra, President @ Frontline Systems Inc., presented about the Analytic Solver add-in for Excel, a complex and powerful analytics modeling tool that they’ve ported from a COM add-in to a JavaScript add-in.
CHAPTER 8 User InterfaceDesignChapter 8 is the first of thre.docxchristinemaritza
CHAPTER 8 User Interface
Design
Chapter 8 is the first of three chapters in the systems design phase of the SDLC. This chapter explains how to design an effective user interface, and how to handle data security and control issues. The chapter stresses the importance of user feedback and involvement in all design decisions.
OBJECTIVES
When you finish this chapter, you will be able to:
· Explain the concept of user interface design and human-computer interaction, including basic principles of user-centered design
· Explain how experienced interface designers perform their tasks
· Describe rules for successful interface design
· Discuss input and output technology issues
· Design effective source documents and forms
· Explain printed output guidelines
· Describe output and input controls and security
· Explain modular design and prototyping techniques
INTRODUCTION
User interface design is the first task in the systems design phase of the SDLC. Designing the interface is extremely important because everyone wants a system that is easy to learn and use.
After discussing the user interface, human-computer interaction, and interface design rules, the chapter describes output, data security and control issues, prototyping, and the next steps in the systems design process.
PREVIEW CASE: Mountain View College Bookstore
Background: Wendy Lee, manager of college services at Mountain View College, wants a new information system that will improve efficiency and customer service at the three college bookstores.
In this part of the case, Tina Allen (systems analyst) and David Conroe (student intern) are talking about user interface design issues.
Participants:
Tina and David
Location:
Mountain View College Cafeteria, Monday afternoon, November 25, 2013
Project status:
Tina and David have examined development strategies for the new bookstore system. After performing cost-benefit analysis, they recommended in-house development of the new bookstore system. Now they are ready to begin the systems design phase by working on user interface design for the new system.
Discussion topics:
User interface design concepts and principles
Tina:
Hi, David. Ready to start work on user interface design?
David:
Sure. Will we start with output because it’s important to users?
Tina:
Output is very important, but the most important issue for users is the interface itself. For example, is it easy to learn? Is it easy to work with? We’ll try to design everything — output, input, and all the other elements — from a user’s point of view.
David:
How do we do that?
Tina:
Well, many sources of information about effective design concepts and principles are available. We’ll study those, and then ask our own users for their input and suggestions.
David:
What about input and data entry?
Tina:
Good question, You’ve heard the old saying, “garbage in, garbage out.” User interface principles apply to user input generally, but repetitive data entry deserves special attention. We need to creat ...
Microsoft Program Offering Webinar January 2022TechSoup
Learn about the Microsoft products, solutions, and services available to nonprofits and some services and courses that can help you get the most out of your solutions.
IBM Relay 2015: Cloud is All About the Customer IBM
Debuting new research data, Forrester's John Rymer discusses the rapid growth of "customer-centric" workloads in the cloud and the challenges many organizations have faced with private cloud.
Learn more by visiting our Bluemix Hybrid page: http://ibm.co/1PKN23h
Speaker: John Rymer (Analyst, Forrester)
CLASS NAMEMIS600PROFESSORS NAME STUDENTS NAME PRO.docxmonicafrancis71118
CLASS NAME:MIS600
PROFESSORS NAME:
STUDENTS NAME:
PROJECT NAME: NETWORK DESIGN
Content
Topic Page No.
Cover Page 1
Content 2
Executive summary 3
Project Charter 3
Earn Value Statement 11
Executive Summary
Network under a set of confined region is known as Intranet. It uses an IP protocol and IP-based tools like the file transfer application and web browsers that is provided by the server to only assigned IP address. Computer network communication is an important installation in a contemporary organization organisation. As the organization's service provision is improved through the reliable communication, its competition with related firms is enhanced and, therefore, valued competence. Ultimate network design as a mode of flow of information among employees and stakeholders in promotes coordination in the management, team work and services the business offer. This automatically improves the performance of the organisation at the good will of all workers.
It should be noted that an organisation's communication systems alone holds a large percentage in its performance that it should not be compromised, even on the slightest default. This would mean that the organisation would require an Information System that when a default occurs at any single point in the connection system, it would be easier to detect and reach that point as soon as possible. The design should be design with backbone network so temporally technical problem with not upset the performance of network communication. This is more appropriate in big organisations to maintain their data and communication confidentiality, integrity and accessibility. In networking design approach, the choice of device should be intelligently selected for the desired function, this will enhance performance in terms of managing security, traffic, errors in storage and transmitting information.
Documents and programs that are sensitive are run through LAN security domain system to create passwords for their protection against cybercrimes. The protected file would then be accessed by authorised personnel only. This would be an important idea where security of flowing information is paramount. Each set of the employee has got a privilege to prevent the access of any restricted file in the company.
Project Charter
Project Name
Network Design
Project Number
DW2
Project Team
Sponsor: Robert Elson
Author : Jacobs Adam
Manager: Joyce Rob.
Platform Vision Vice President Karen Forster's presentation about the Top 10 IT Costs (and how to avoid them) as presented at TechEd 2010 in New Orleans.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
2. Problem Scenarios
Disclaimer: The names of the following users have been changed to maintain confidentiality. The
scenarios are, however, based on true occurrences.
ease of connectivity with the Sales force database, easy integration with third-party Sentiment Analysis and Text extraction connectors/API’s and excellent data interactivity as well as visual drill down.
Due to the limited time we had to complete this project, there were some features that we had thought would be useful in the dashboard, but that we didn’t have time to implement. We focused on prioritizing the features Real time updates- the data we’ve been working with is from Sandbox which is updated ever X months. The data we are using is fairly recent since it is from June, but we currently don’t have realtime updates, but this could be scheduled with a production account.ITSM is currently imported from an excel sheet, which could also be scheduled to be updated.Web app – we used QlikView since we felt it would be the best way to show the relevant information. Ideally, a webapp could be created to show this same information independent of using QlikView
IT friction cause loss of productivity.
We feel that there are two main categories for the “next steps” Some of our suggestions are based on the limitations of our dashboard, and if they were implemented would make for a stronger toolThe other suggestions we have are based more on usage. Although the point of this project was not to rework how people use chatter and ITSM, there are some basic steps that could be taken to drastically increase the benefits that Chatter provides, and to make our dashboard results more accurate. These simple implementations or “best practices” may not be adopted by all, or quickly, but they are already built into the chatter frame work and can help IT. --Chatter has a built in feature where it already groups posts with the same hashtags together. This would make it easy for an IT Person to go in and see if any issues had multiple posts and would also help with trending topics or issues. Adoption rates may be slow at first, but as hashtags are used more frequently, users will catch on. Showing the benefits of these hashtags and that issues get responded to quicker will lead to a quicker adoption rateUse the users with “high influence” to start these changes and others will hopefully followPost grouping and bucket creation for specific topics- Use when related to ideas and innovations as well as operational process and product improvements into one bucket called ideas give IT visibility into ideas of employees and spurs product innovation in the company