Aitp presentation ed holub - october 23 2010


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Aitp presentation ed holub - october 23 2010

  1. 1. This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2010 Gartner, Inc. and/or its affiliates. All rights reserved. Ed Holub Research VP Role Service Director IT Infrastructure & Operations: Top 10 Trends to Watch
  2. 2. Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day.
  3. 3. ? Did You Know? 1) 50% of U.S. 21 year olds have created content on the Web. 2) 70% of U.S. 4 year olds have used a computer. 3) Over 31 billion Google searches were performed — last month — vs. 2.6 billion 3 years ago. Content access and management are the key enablers for IT.
  4. 4. Trends You Need to Watch Virtualization Is Just Beginning Big Data — The Elephant in the Room Energy Efficiency and Monitoring Unified Communications — Extended Staff Retention and Retraining Social Networks — Ready or Not Legacy Migrations — Your Users Compute Density — Scale Vertically Cloud Computing Converged Fabrics 1 2 3 4 5 6 7 8 9 10
  5. 5. The Virtualization of Everything How Does It Affect You? • IT becomes one logical system • Changing how IT is used • Additional "power" on demand • Mgmt. players: VMware, Microsoft, Citrix Systems • Plays well with green IT • Migration flexibility Next Monday Morning • Review consolidation plans; can we do more? • Do you have all the virtualization bases covered? • Do we have a plan? Critical Time Frame(s) 2010 to 2012 Virtualization is a continuing process, not a one-time project. Storage Networks Apps Desktops Servers 1
  6. 6. Virtual Clients — Becoming Real Emerging Client • Multidevice, mobile • Remotely hosted (terminal services) • Remotely hosted (virtual desktops) • Non-enterprise-owned • "Bubbles" (virtual machines) • Streamed applications • Software as a service Traditional Client • Standard PC • Enterprise-owned • Corporate image and installed applications 1
  7. 7. ? Did You Know? More video was uploaded to in the past two months than if ABC, CBS and NBC had been airing new content 24/7 since 1948
  8. 8. Business Trends Are Shaping Storage Cloud-based services offer an alternative to on-premises IT infrastructures Transition to virtualized server infrastructures drives shared-disk storage Applications and users expect all data to be available all the time 2
  9. 9. Big Data • Five-year 800% growth • 80% unstructured data • Tiering critical to reduce costs • Deduplication becoming standard • Audit, archive and recovery increasingly complex • Solid-state drives How Does It Affect You? • Growth continues — regardless of budget constraints • Pattern-Based Strategy — how will you manage? • Demand-driven — more access creates more data — this will get worse • Compliance, backup, audit, security • Flash and SSDs will shift the landscape Next Monday Morning • Virtualize storage, deduplication now • Evaluate all data inputs, keep only what you need • Segment and prioritize Critical Time Frame(s) 2010 to 2013 2
  10. 10. 1) Data centers can consume 40x more energy than the offices they support. 2) Energy Star Data Center standards were announced in June 2010. 3) Monitoring and reporting on energy consumption will be expected by 2012. ? Did You Know?
  11. 11. Energy and Green IT • EPA and EU are getting involved • Forced review of IT efficiency • Intersection between facilities and IT • The power issue is moving up the food chain • Corporate social responsibility tightly linked • Consumption becoming as critical as performance • New construction and retrofits focus on efficiency and reuse How Does It Affect You? • Increased awareness/focus on power • Compute-to-consumption ratios critical • EU or EPA metrics are coming • New KPIs based on efficiency Next Monday Morning • Begin evaluation of PUE and/or PPE • Begin continuous improvement planning • Begin evaluating DCIM vendors • Focus on consumption, rather than technologies Critical Time Frame(s) 2011 to 2012 3
  12. 12. Automation and Monitoring How Does It Affect You? • Critical key success factor! • Reduce amount of effort expended by IT professionals on the day-to-day routine aspects of I&O • Principally an "O" issue: "The Human Use of Human Beings" Next Monday Morning • Where are you with ITIL? CMDB? • Review Gartner's automation framework Critical Time Frame(s) ITIL and CMDB: Now RBA: 2012 Integration Orchestration Workflow Mgmt. Processes ITIL and Process Improvement 3
  13. 13. Wikipedia launched in 2001, and averages 4,300 new articles every day. A current-generation network switch could move all 13 million articles … … in 0.001 seconds. ? Did You Know?
  14. 14. Unified Communications and Collaboration Unified Communications Tightly integrated communications applications Wireless VoIP VTC ATC Mobility PBX Presence IM E-Mail Workspaces Text/SMS How Does It Affect You? • Combines many overlapping areas • A technology and organizational issue • Strong area for managed services to take hold Next Monday Morning • Are your apps providers planning for taking advantage of unified communications? What's their strategy? • What other UC business scenarios make sense in your business? Critical Time Frame 2011 to 2013 4
  15. 15. How many text messages the average American teenager sends each month? 584? 1,150? 1,812? 2,282 per month ? Did You Know?
  16. 16. Mobile Unified Communications HIGH VALUE LOW VALUE Unified Messaging/ Calling Presence Mobile Extension Location- Based Services Fixed- Mobile Replacement Mobile platform is the key unifier Integration of corporate and social media streams Presence and context primary application targets Applications can drive UC&C business case 4
  17. 17. The U.S. Department of Labor estimates that those in today's labor force will have 10 to 14 jobs ? Did You Know? by the age of 38
  18. 18. Creating the "T"-Shaped IT Staff Critical Skills Needed • Vertical focus is limiting • Breadth of knowledge rare • Project management skills • Understand cascade effects What Can You Do? • Get out of comfort zones • Enable/reward learning • Cross-pollinate skills • Break down silos Business Linkages Technology Depth Related Skills Related Skills Value to the Business ValuetotheITGroup 5
  19. 19. Facebook reached 500 million users in July Twitters' world rank would be No. 7. ? Did You Know?
  20. 20. Open-Source Collaboration Social Media Facebook Twitter Plaxo LinkedInText Orkut Yammer How Does It Affect You? • Consumer input can drive IT • You cannot stop them long term • New employees bring their networks to work Next Monday Morning • Begin evaluation of usage patterns • Develop a code of conduct for usage • Listen to the collective — carefully • Focus on consumption, rather than technologies Critical Time Frame(s) 2010 to 2012 6
  21. 21. Migrations — Windows and Office Reduced ISV support for XP How Does It Affect You? It affects everyone Depending on license downgrading, XP ends when Windows 7 SP1 ships Ensure viability/value of Office licenses Next Monday Build a migration timeline Build inventories, classify applications and users Critical vendors Windows/Office support? Critical Time Frames: Windows 2000 and XP SP2 support ended Windows XP support ends April 2014 Office 2003 support ends April 2014 The longer you wait to start, the faster you need to move! You have less time than you think Accel/Attrition Forklift 3-Year Attrition 4-Year Attrition 5-Year Attrition  XP extended support ends 7
  22. 22. ? Did You Know? In 1997, a gigabyte of Flash memory cost $7,870. Today, it costs $1.25.
  23. 23. Compute and Data Center Density • Cores doubling every two years • Racks continue to get denser • Liquid cooling on the increase • Movement toward smaller size, greater density in DCs • Energy efficiency a key factor How Does It Affect You? • Virtualization is critical to success • Trend is high-density, high use of floor space • Utilization levels and compute-to- energy ratios paramount by 2012 Next Monday Morning • Analyze asset use (highs and lows) • Map server growth to energy and cooling required • Engage facilities team Critical Time Frame(s) 2010 to 20122004 2005 2006 2007 2008 2009 2010 0 10 20 30 40 50 60 70 New Server ($B) Power and Cooling ($B) Installed Base (M) 8
  24. 24. 226 172 170 63.7 394 258 253 187 DL380 (G1) DL380 G2 DL380 G3 DL380 G4 (3.8 GHz Xeon) Idle 100% Perf Performance per Core/Kilowatt • Consider upgrades in place • Reduce refresh cycle times • Double capacity and reduce energy • Retain your footprint • Increase cores, virtualization, or force parallel processing Server performance per kilowatt gains can justify the purchase price ... Watts per Server Model 8
  25. 25. Cloud Computing • Where do I compute? • Who do I trust? • Stabilize service levels • Shrinking data centers • Commodity services How Does It Affect You? • Common services are available now — may reduce operating expenses • Private clouds improve agility and will dominate • Reassess critical compute requirements • Ignore the hype — focus on results Next Monday Morning • Evaluate commodity services you provide and what can move to the cloud • Evaluate cloud delivery model for internal use • Categorize applications/services based on SLAs and risk before proceeding Critical Time Frame(s) 2010 to 2013 9
  26. 26. Fabric Computing or Infrastructure Convergence How Does It Affect You? • The end of "silos"? • Completely different approach to data center design • Highly scalable via resource pools Next Monday Morning • Assess; be ready when vendors come knocking on your door • Develop long-term data center strategy; think "hybrid" Critical Time Frame(s) 2012 to 2014 10
  27. 27. The computer in your cell phone today is a million times cheaper, and a thousand times more powerful, and about a hundred thousand times smaller than the one computer installed at MIT in 1965 ? Did You Know?
  28. 28. Source: Ray Kurzweil "So, what used to fit in a building, now fits in your pocket, and what fits in your pocket now, will fit inside a blood cell in 25 years"
  29. 29. Recommendations  Be aware of the top trends.  Determine which ones will influence your career plans.  Develop a strategy to keep informed of developments.  Prepare to be a change agent as you enter the IT workforce.
  30. 30. Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day.