Platform Vision Vice President Karen Forster's presentation about the Top 10 IT Costs (and how to avoid them) as presented at TechEd 2010 in New Orleans.
Forrester interviewed a Citrix customer currently using Citrix XenApp to determine the cost savings and business benefits of XenApp. In the process, they discovered that the company reduced desktop support costs by $1.7 million, by delivering key business applications via XenApp. Read this white paper to examine the use cases and the cost savings and benefits achieved.
Desktop Virtualization: Reduce Costs, Improve Efficiencies with Proven VDI So...Citrix
This whitepaper busts myths and describes how VDI has proven to be successful—providing positive outcomes for IT and employees, addressing security vulnerabilities, and delivering favorable economics back to the business.
Windows Apps on Chromebooks: Deliver a Seamless ExperienceCitrix
Citrix and Google work together to help organizations simplify access to business-critical Windows applications on Chromebooks along side Google Apps, SaaS and other cloud-based services. Read this paper to learn more.
Forrester interviewed a Citrix customer currently using Citrix XenApp to determine the cost savings and business benefits of XenApp. In the process, they discovered that the company reduced desktop support costs by $1.7 million, by delivering key business applications via XenApp. Read this white paper to examine the use cases and the cost savings and benefits achieved.
Desktop Virtualization: Reduce Costs, Improve Efficiencies with Proven VDI So...Citrix
This whitepaper busts myths and describes how VDI has proven to be successful—providing positive outcomes for IT and employees, addressing security vulnerabilities, and delivering favorable economics back to the business.
Windows Apps on Chromebooks: Deliver a Seamless ExperienceCitrix
Citrix and Google work together to help organizations simplify access to business-critical Windows applications on Chromebooks along side Google Apps, SaaS and other cloud-based services. Read this paper to learn more.
A BYOC program enables the use of employee-owned smartphones, tablets, and laptops for business use. The growing popularity and use of personal devices, such as the iPad, is challenging IT to develop a position on their use in the workplace.
This storyboard explores:
•The objectives for a successful BYOC deployment: reducing cost and complexity of desktop management; improving agility and accessibility; and ensuring that security is not sacrificed in achieving those goals.
•Building out the four pillars of capability to prepare your environment for BYOC: infrastructure, security, operations & support, and policy development.
•Refocusing efforts in the last mile by developing a clear communications strategy to manage expectations and prepare for change.
Success in BYOC can be achieved. Rather than just saying no, focus on how to drive positive, secure change in the desktop environment.
Top 3 Reasons to Deliver Web Apps with Application VirtualizationCitrix
Learn how you can simplify management and secure browser apps by using app virtualization to centrally host a single image of a browser and deliver them on-demand.
Tip from IBM Connect 2014: Stepping into the Cloud and Evaluating Your OptionsSocialBiz UserGroup
Find out your options for moving to the cloud.At IBM Connect 2014, Lisa Lucadamo Jarrett and Marshall Lamb from IBM stepped through how to evaluate the range of cloud deployment choices available to you. In this tip from their session, take a look at criteria to judge which cloud option is right for your company based on your needs.
In this eBook, we will uncover the specifics of how a
hybrid cloud solution can transform IT management so
that you can become the leader your business needs.
We will compare traditional and hybrid requirements with
respect to three critical areas: how you’ll govern the
system, the management tools you’ll need, and what
your management opportunities will be.
This slideshow was given by Marcel Nieuwpoort on february 3rd as part of the Sparked Cloud Accelerate Workshop.
It covers Microsoft's take on Cloud Computing for business.
Taking the Next Step in CTRM Cloud SolutionsCTRM Center
In the last decade, a quiet revolution has occurred within the E/CTRM (Energy/Commodity Trading and Risk Management) software category as vendors and users have increasingly adopted the cloud-computing model. This move has been driven by demand largely for more affordable E/CTRM software as reflected by a lower total cost of ownership. Increasing regulatory and shareholder scrutiny has meant that even smaller commodity traders need to abandon spreadsheets and similar unstructured and difficult to audit tools in favor of more robust solutions. However, even the smallest of commodity trading companies has pretty broad and complex requirements meaning that they actually still require a fully-fledged application to meet their needs, but one that fits within a budget that reflects the size of their business.
In recent years, consumer and business cloud-based applications have begun to catch on and that familiarity does seem to have benefited the E/CTRM in the cloud market as well, as customers are now much more familiar with the benefits than they were 5 years ago. It is important to note that it’s not just the smaller commodity traders that see the potential benefits of a cloud-based solution either. Recent ComTech research suggested that, in general, all buyers of E/CTRM software are increasingly open to considering alternatives to the traditional “on premises” implementation model. While a small, but committed, minority continue to resist anything but the traditional on-premises implementation approach, the overwhelming majority of respondents will consider cloud deployment for a variety of vertical application areas in and around commodity trading.
Making a case for DaaS | How DaaS is helping BusinessesdinCloud Inc.
In this article on Insight, the firm states that “...a
BYOD workplace is the new standard,” and that
studies show that a BYOD strategy results in
Hosted virtual desktop solutions (DaaS) are the
“default workspace of choice.” This rather bold
statement is not made without justification
Why Should Nonprofits Care About Cloud ComputingTechSoup Global
What is cloud computing and why should you understand it? This presentation defines the different types of cloud computing, discusses how it is impacting nonprofits, outlines some criteria for use, and mentions some challenges of which you should be aware
A BYOC program enables the use of employee-owned smartphones, tablets, and laptops for business use. The growing popularity and use of personal devices, such as the iPad, is challenging IT to develop a position on their use in the workplace.
This storyboard explores:
•The objectives for a successful BYOC deployment: reducing cost and complexity of desktop management; improving agility and accessibility; and ensuring that security is not sacrificed in achieving those goals.
•Building out the four pillars of capability to prepare your environment for BYOC: infrastructure, security, operations & support, and policy development.
•Refocusing efforts in the last mile by developing a clear communications strategy to manage expectations and prepare for change.
Success in BYOC can be achieved. Rather than just saying no, focus on how to drive positive, secure change in the desktop environment.
Top 3 Reasons to Deliver Web Apps with Application VirtualizationCitrix
Learn how you can simplify management and secure browser apps by using app virtualization to centrally host a single image of a browser and deliver them on-demand.
Tip from IBM Connect 2014: Stepping into the Cloud and Evaluating Your OptionsSocialBiz UserGroup
Find out your options for moving to the cloud.At IBM Connect 2014, Lisa Lucadamo Jarrett and Marshall Lamb from IBM stepped through how to evaluate the range of cloud deployment choices available to you. In this tip from their session, take a look at criteria to judge which cloud option is right for your company based on your needs.
In this eBook, we will uncover the specifics of how a
hybrid cloud solution can transform IT management so
that you can become the leader your business needs.
We will compare traditional and hybrid requirements with
respect to three critical areas: how you’ll govern the
system, the management tools you’ll need, and what
your management opportunities will be.
This slideshow was given by Marcel Nieuwpoort on february 3rd as part of the Sparked Cloud Accelerate Workshop.
It covers Microsoft's take on Cloud Computing for business.
Taking the Next Step in CTRM Cloud SolutionsCTRM Center
In the last decade, a quiet revolution has occurred within the E/CTRM (Energy/Commodity Trading and Risk Management) software category as vendors and users have increasingly adopted the cloud-computing model. This move has been driven by demand largely for more affordable E/CTRM software as reflected by a lower total cost of ownership. Increasing regulatory and shareholder scrutiny has meant that even smaller commodity traders need to abandon spreadsheets and similar unstructured and difficult to audit tools in favor of more robust solutions. However, even the smallest of commodity trading companies has pretty broad and complex requirements meaning that they actually still require a fully-fledged application to meet their needs, but one that fits within a budget that reflects the size of their business.
In recent years, consumer and business cloud-based applications have begun to catch on and that familiarity does seem to have benefited the E/CTRM in the cloud market as well, as customers are now much more familiar with the benefits than they were 5 years ago. It is important to note that it’s not just the smaller commodity traders that see the potential benefits of a cloud-based solution either. Recent ComTech research suggested that, in general, all buyers of E/CTRM software are increasingly open to considering alternatives to the traditional “on premises” implementation model. While a small, but committed, minority continue to resist anything but the traditional on-premises implementation approach, the overwhelming majority of respondents will consider cloud deployment for a variety of vertical application areas in and around commodity trading.
Making a case for DaaS | How DaaS is helping BusinessesdinCloud Inc.
In this article on Insight, the firm states that “...a
BYOD workplace is the new standard,” and that
studies show that a BYOD strategy results in
Hosted virtual desktop solutions (DaaS) are the
“default workspace of choice.” This rather bold
statement is not made without justification
Why Should Nonprofits Care About Cloud ComputingTechSoup Global
What is cloud computing and why should you understand it? This presentation defines the different types of cloud computing, discusses how it is impacting nonprofits, outlines some criteria for use, and mentions some challenges of which you should be aware
The term cloud computing is being used more and more, but what is it and why should you understand it? In this free webinar we will explain what cloud computing means, define the different types, discuss how it is impacting nonprofits and libraries, and outline some criteria for use. The challenges of using the “cloud” will be discussed, as well as whether cloud computing will simplify your life and reduce software and IT staffing costs.
Hear from Anna Jaeger, Co-Director, GreenTech at TechSoup Global, and Peter Campbell, Nonprofit Technologist at Earthjustice, who will help you understand this topic in order to better communicate with your consultants, staff and board. This webinar is applicable for any size organization and ideal for decision makers who need to communicate about cloud computing with tech consultants, and who are interested in making more informed technology decisions.
Discussion 1 post responses.Please respond to the following.docxcuddietheresa
Discussion 1 post responses.
Please respond to the following:
LG’s post states the following:Top of Form
"When Problem Decomposition is not Easy"
Consider the development of a simple mobile application that displays personal financial management video clips selected from a central repository. Discuss how you would systematically analyze the requirements of this application and identify its problem components.
Using a spiral process of stakeholder engagement which includes understanding the business objectives or needs the application is to provide. Next, looking at the requirements gathering process, whereby sitting with the stakeholders and customers to define those needs, understanding the assumptions and constraints, expectations, and coming up with a conceptual model both from a business and system design. Using the model as a base, the requirements will be developed into a high-level requirement set, where they are broken into the logical grouping, such as business, user, functional, non-functional, and transitional segments. Next, the requirements will be viewed with the stakeholders and customers, to address priority, need vs. want, and addressing any ambiguous requirements to gain clarity for completeness.
Explain how software engineering would help you identify the components and their interconnections.
Software engineering helps identify the components and their interconnections because the approach requires identification of components such as hardware, software, users, tasks, and databases, amongst other pieces to be determined and understand how each will interact with the others. Some boundaries must be known that similar to the scope of a project to help provide a context on what is in or out. It includes things like the activities that will be performed and the entities associated with the activities. Understanding these provide the developers in the design and development process. For example, the above mention contextual design or model can be used or provide a reference to things like architectural design, displaying these components and interconnections on paper (or visual drawing) to help articulate the boundaries, activities, and entities for the system.
Phleeger, S. L., Atlee, J. M. (2009-02-01). Software Engineering: Theory and Practice, 4th Edition [VitalSource Bookshelf version]. Retrieved from vbk://9781323089309
Pochimcherla, A., Pochimcherlahttp, A., & Pochimcherla, A. (2018, January 26). Computer science basics - Decomposition - break a problem into smaller. Retrieved from http://steamism.com/compsci-decomposition/.
SP’s post states the following:Top of Form
"When Problem Decomposition is not Easy" Please respond to the following: Consider the development of a simple mobile application that displays personal financial management video clips selected from a central repository. Discuss how you would systematically analyze the requirements of this application and identify its problem component ...
Streaming Processes: Creating a Start-up Within a Big Corporate (Mohammad Sha...Executive Leaders Network
Presented at Executive Leaders Network CMO/DPO/CIO/CISO Event on October 06th.
"How Haleon have established a software-defined lifecycle that decreases the effort required for build and integration. Making new features, bug fixes, experiments, configuration changes always ready for deployment to a production environment."
Why cloud computing:
Cloud computing can be a cheaper, faster, and greener alternative to an On-premises solution. Without any infrastructure
investments, you can get Powerful software and massive computing resources quickly—with lower Up-front costs and fewer
management headaches down the road. Cloud-based solutions when evaluating options for new IT deployments Whenever a
secure, reliable, cost-effective cloud option exists. Shifting your agency into the cloud can be a big decision, with many
Considerations. This guide is the first in a series designed to help you Get started. The most important is the right choice
software as a service as a service, infrastructure as a service, and platform as a service or hybrid cloud. While addressing
administration goals of scalable, interactive citizen Portals. The cloud can also help your agency increase collaboration across
Organizations, deliver volumes of data to citizens in useful ways, and reduce IT costs while helping your agency focus on
mission-critical tasks. Plus, the Cloud can help you maintain operational efficiency during times of crisis.
http://docplayer.net/search/?q=assem+abdel+hamed+mousa
http://www.ipoareview.org/wp-content/uploads/2016/05/Statement-by-Dr.Assem-Abdel-Hamied-Mousa-President-of-the-Association-of-Scientists-Developers-and-FacultiesASDF.pdf
Business is always in a constant state of flux- more so these days, with disruption happening all around. How do you move from your AS IS state to TO BE architecture in your enterprise transformational journey? What mix and match of people, processes and technology will you blend together, and in what proportion, to drive enterprise value to deliver transformational results? TOGAF has a suite of tools that can help architects to chalk out the architectural roadmap for enterprise success. This talk will also focus on how agility is an underlying thread in this framework, and how value is delivered incrementally, making the process robust and
bankable.
Key Takeaways
Exposes the audience to the features of TOGAF which help plug business technology gaps.
How TOGAF has agility at its core to drive transformational results.
Why it is a good skill and knowledge for a seasoned IT professional to have in their kitty.
Open Source and the New Economics of IT - Ingres CIO Doug HarrAlfresco Software
http://blogs.alfresco.com/wp/webcasts
Open source ECM is proven to :
* Lower Total Cost of Ownership
* Eliminate licensing fees and vendor lock-in
* Deliver faster proofs-of-concept
* Provide a complete solution for managing all enterprise content
Many companies are already leveraging open source ECM to take control of their ever growing business content at a fraction of the cost of proprietary ECM market solutions and without the danger of vendor lock-in.
The Ingres ECM Bundle for Alfresco enables innovative document management, team collaboration, and knowledge management applications.
Basing the ECM solution on Ingres Database guarantees unique high availability features that make compliance with auditing requirements an easier task, and cost much less.
Ingres CIO Doug Harr shares examples on how he uses content management solutions from Alfresco.
He also discusses the significant trends affecting the IT market today.
Embracing The New Economics of IT by adopting open source ECM will help companies to:
* better maintain their systems during the economic downturn,
* keep essential projects alive, and
* pursue innovation that can help guarantee a competitive advantage when conditions improve.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
7. How to Avoid Unintended Consequences? An ArchitecturalPlatform Approach
8. Make the Most of What You Have “In the absence of a formal technology life cycle, adoption of new technology creates overly heterogeneous computing environments. Over the past four decades, companies have accumulated heterogeneous environments from several technology genres. Today’s application portfolios are a mashup of technology genres . . . that require different tools, skills, and staff to maintain.” --Application Modernization And Migration Trends In 2009/2010: Are You Leveraging, Or Missing, An Opportunity? by Forrester Consulting (November 2, 2009)
26. How to Avoid Hidden Costs of Directory Management Adhere to object lifecycle policies to separate the living from the dead Creating user accounts and groups is easy Enforce processes to get rid of them Regularly verify that the rights are still in effect Who should be in a group? Who owns each group? When is the group reprovisioned. Implement a business process: Thou shalt consolidate Consolidate directories Organizations have an average of 30+ user directories (including SAP, LDAP, Domino, AD) It is easier to consolidate than implement a meta directory Set up trusts: Thou shalt use the account directory A large financial services company estimated that an entire administrator FTE could be redeployed within corporate IT by reducing the directory integration headaches and manual processes currently employed for Lotus Notes/Domino (Use one user account) Use a third-party tool as a service on UNIX/Linux that lets you authenticate against AD Meta directory services Forefront Identity Manager (FIM) connectors that connect its meta directory to other directories. Federation Developers want to use AD but want to do schema changes; global infrastructure can be affected ADLDS (renamed ADAM) lets you create an LDAP style directory that you can populate with AD and change any way you want. App model overlaid on AD that you can write to. Use ADLDS/ADAM and pull a feed of just the attributes you need. Cost = delay in implementation of app because you have to go through a lot of process to prevent problems. Next-gen AD goes one step further.
27. Hidden Cost # 4 The Cost of Spaghetti Code Is Nothing . . . Compared to a Spaghetti Platform
29. Ramifications of Redundancy “Our portfolios are bloated with redundant technology. Redundancy keeps resurfacing in survey responses as an opportunity to exploit: 70% cited the need to eliminate obsolete languages, databases, and platforms. Source: Application Modernization And Migration Trends In 2009/2010: Are You Leveraging, Or Missing, An Opportunity? by Forrester Consulting (November 2, 2009) By making purchases independently of the IT organization, business units risk creating silos of applications and information, which will limit cross-function analysis, add complexity, and delay to corporate planning and execution of changes. Thus resulting in much higher costs and lesser returns Source: Gartner
30. Cost of Redundancy Unified Communications A large enterprise will have 10 applications, representing an investment of $500,000 and requiring at least one full-time staff position to support those Staff savings from consolidation can be $75,000 per year Licensing avoidance will approximate $100,000 per year over 5 years. (Source: “Achieving Cost and Resource Savings with Unified Communications,” by Marter Parker, Don Van Doren, March 2009) Audio conferencing charges Companies pay a service provider anywhere from $.02 - $.10 per minute for audio conferencing On-premise, users can leverage VoIP and native bridging capabilities of OCS leaving only toll-free number access for external participants (internal participants and federated business do not even result in this charge) as remaining cost which is typically $.01 - $.03 per minute. 70% audio conferencing cost reduction is possible
31. How to Avoid the Hidden Cost of Redundant or Isolated Solutions Understand the cost of multiple solutions to the same problem Before developing or buying new software Perform an organization-wide inventory of standalone and third-party software and identify areas to consolidate Find out if business units are trying to solve problems that are already addressed by existing software (e.g., BI) that they’re unaware of
32. Hidden Cost # 6 “I’ve looked at clouds from both sides now…” –Joni Mitchell
34. Cost of Cloud Repercussions “How do you maintain that intellectual capital that enables the effective utilization of information technology, especially if you outsource IT and treat it like the electric bill?” –”A Hidden cost to cloud services; maintaining your IT edge,” by David Chernicoff(http://blogs.zdnet.com/datacenter/?p=223&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ZDNetBlogs+%28ZDNet+All+Blogs%29) We aren’t doing enough innovative work for the business. Wasted resources have an even darker side in the form of their opportunity cost; The opportunities were not pursued, because the resources needed were wasted on non-productive/less important work. Innovation suffers, and 76% of respondents want to reduce the time/effort/cost to add new functionality.Source: Application Modernization And Migration Trends In 2009/2010: Are You Leveraging, Or Missing, An Opportunity? by Forrester Consulting (November 2, 2009) “Imagine the cost of a service outage from your cloud provider that takes an hour to fix. Imagine the cost if it's a day to fix,” (Reader comment at http://techrepublic.com.com/5208-6230-0.html?forumID=102&threadID=327322&tag=col1;brand-bridge On Chris Murphy’s article at http://www.informationweek.com/news/global-cio/interviews/showArticle.jhtml?articleID=223600008) Northwestern Mutual Life estimates “that causing problems in the underwriting process costs $11,000 an hour in ost productivity, and problems that keep the field force from using their client management tools costs $25,00 an hour.”
35. How to Avoid Hidden Costs of Cloud Solutions Assess the effort and time required to make your on-premise and cloud solutions coexist efficiently For example: What will it take to integrate your on-premise and cloud directories? Inventory third-party add-ons for desktop users and determine the cost of managing desktop integration Determine whether you will need dedicated data storage to meet compliance requirements Determine the cost of a retreat strategy in case the cloud solution doesn’t work out Determine how much an outage would cost you
37. How to Avoid Hidden Costs of On-Premise vs. Cloud Consider hardware lifecycle costs Gauge the impact of application lifecycle costs Determine how much additional staffing on-premise IT requires Datacenter heating, cooling, and power Assess the agility and opportunity costs of on-premise IT How fast can you ramp up your infrastructure to gain new business? Look at your business’s seasonality and activity bursts Does your solution remain idle except during peak periods?
38. Hidden Cost # 9 Are You Leveraging Your Enterprise Agreement (EA) Benefits?
51. Failing to Plan for Future Skills Needs Between. . . 59% and 65% of respondents highlight fears about the current and future availability of skilled personnel. One respondent noted the difficulties in motivating new-development staff to do maintenance work. Other respondents noted that hiring industry-specific skills in combination with legacy skills was particularly troublesome. Whatever the current level of skills-supply in your region, retiring Baby Boomers will exacerbate skills shortages. Retirees who walk out the door with legacy application knowledge will create turmoil in the staffing marketplace. Practicing good workforce planning today may mitigate some of the adverse impact of skills shortages. Source: Application Modernization And Migration Trends In 2009/2010: Are You Leveraging, Or Missing, An Opportunity? by Forrester Consulting (November 2, 2009)
52. How to Avoid the Hidden Costs of Skills Drain Application Modernization can eliminate dependency on obsolescent skills Plan for technology additions that do not rely on rare or faddish skills and that integrate with existing skillsets Cross train new and long-time employees Document everything!
53. Resources Learning Sessions On-Demand & Community Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning Resources for IT Professionals Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn
Email from SQL Server admin whose CIO insisted he rip out all instances of SQL Server and replace them with Oracle.Unintended consequences: Parts of the IT infrastructure cannot function without SQL Server: Windows Server Update Services (WSUS), Forefront, System Center, SharePoint, etc.Not to mention in-house and LOB apps.
Audience: Have you had unintended consequences of decisions?
November 2, 2009 Application Modernization And Migration Trends In 2009/2010 Are You Leveraging, Or Missing, An Opportunity? A commissioned study conducted by Forrester Consulting on behalf of BluePhoenix Solutions Ltd. In the absence of a formal technology life cycle, adoption of new technology creates overly heterogeneous computing environments. Over the past four decades, companies have accumulated heterogeneous environments from several technology genres. Today’s application portfolios are a mashup of technology genres — relational and pre-relational databases mixed with sequential, indexed, and virtual file systems; obsolete languages, platforms and data trapped in application silos — that require different tools, skills, and staff to maintain “For 2009, approximately what percentage of your firm’s combined capital and operating budgetfor software will go to new initiatives and projects versus ongoing operations and maintenance?”Base: 1,044 custom software decision-makers at North American and European enterprises and SMBsSource: Forrester Research, Inc., Enterprise And SMB Software Survey, North America And Europe, Q4 200835%66%New software initiatives and projectsOngoing operation and maintenanceCosts, Agility, Compatibility, And Skills Issues Drive Migration Migration from obsolete technology or consolidation to a more homogeneous technology stack can help IT leaders streamline the waste from application portfolios. When asked about the factors that drive them to consider migration of their existing languages, DBMSes, and platforms, survey respondents rated several factors on a 5-point scale, from critical (5) to not important (1). Grouping the “critical” and “very important” responses together highlights the factors that are motivating respondents to migrate: Cost reduction remains a primary concern. With 79% of firms citing cost reduction as a motivating factor, clearly the redundant licenses and the excessive costs for lights-on IT have reached the point where they are intolerable (see Figure 5). We aren’t doing enough innovative work for the business. Wasted resources have an even darker side in the form of their opportunity cost; The opportunities were not pursued, because the resources needed were wasted on non-productive/less important work. Innovation suffers, and 76% of respondents want to reduce the time/effort/cost to add new functionality. Application Modernization And Migration Trends In 2009/2010 - 8 - Our portfolios are bloated with redundant technology. Redundancy keeps resurfacing in survey responses as an opportunity to exploit: 70% cited the need to eliminate obsolete languages, databases, and platforms. Fears about future compatibility haunt us. Respondents worry about how long they can count on vendors to keep legacy technology environments compatible with new advances in technology. Sixty-nine percent of respondents cite future technology compatibility as a motivating factor. We badly want to reuse software assets through SOA. Respondents acknowledge the value locked inside legacy applications and reject the concept of “throwing the baby out with the bath water” that is inherent in big-bang replacement scenarios. Sixty-six percent want to leverage SOA to reuse the business logic that is locked inside their applications. Figure 5: Respondents’ Top Reasons For Migrating
Cost: Not just the cost of the solution itself, but also user productivity, business needs unfulfilled, wasted dev time, wasted integration time. New hardware? New processes? Compliance?Examples:One company deployed InfoPath only to find that nobody was using it. They finally integrated InfoPath with the workflow for expense reportingA real user need is what finally drove adoption and ensured that the investment was bringing value to the business.
Brian Komar’s story: Object lifecycle. Easy to create user accounts and groups, but no processes to get rid of them (except maybe user accounts). Who should be in a group, who owns them, when to be reprovisioned. Verifying on a regular basis that the rights are still in effect. Cost= security, crap when you have to change something so you have to step through every group and track down the rights and members; divestiture; compliance – auditing; group policiesDevelopers: devs want to use directory but want to do schema changes; very high bar and overkill for some little app (global infrastructure affected); ADLDS (renamed ADAM) exists to let you create an LDAP style directory that you can populate with AD and you can change it any way you want. App can access corp data but different form how it is represented in AD, so use ADAM and pull a feed of just the attributes you need. App developers are unaware of ADAM. Cost = delay in implementation of app because you have to go through a lot of process to prevent problems. Next-gen AD goes one step further. App model overlaid on AD that you can write to.no company had fewer than 18 different directories! Imagine the cost of supporting all those directoriesNo trust relationship among the directoriesAverage of over 30 user directories (including SAP, LDAP, Domino, AD); easier to consolidate than implement a metadirectoryAn example of this came from a large financial services company that was part of our study. They estimated that an entire administrator FTE could be redeployed within corporate IT by reducing the directory integration headaches and manual processes they currently employed for Lotus Notes/Domino (setting up trusts solves this; Use one user account)Forefront Identity Manager (FIM) connectors that connect its metadirectory to other directories.Use a third-party tool as a service on UNIX/Linux that lets you authenticate against ADSharePoint groups, DLs
Respondents seek guidance through application assessments. The popularity of single and multiple application assessments — 75% and 71% respectively — confirms that companies lack a basic inventory and descriptive metrics to guide the depth and sequence of modernization efforts. Application assessment is a growth area. Boeing example: SharePoint, Search, Intranet (Rob)Audio conferencing charges is definitely #1 today. Companies pay a service provider anywhere from $.02 - $.10 per minute for audio conferencing which can be reduced by bringing this service on-premise. When brought on-premise, users can leverage VoIP and native bridging capabilities of OCS leaving only toll-free number access for external participants (internal participants and federated business do not even result in this charge) as remaining cost which is typically $.01 - $.03 per minute. We have seen around 70% audio conferencing cost reduction based on this. A major cost of audio conferencing are the small (less than 5 user) conferences that users leverage a service provider bridge for when they could be using the capabilities found in their current PBX today to accomplish these conference calls. Users do not do this because the default, easier way to do things is just use the conference service for all call with more than 2 users. Office Communicator makes it easy to complete a conference call (both reservation-less and reserved) which speeds adoption of leveraging VoIP for these calls bringing VERY fast cost savings for the customer.
Business units creating their own apps, purchasing software, isolated from IT and not aligned to It policies and strategies. Support costs. Licensing costsBy making purchases independently of the IT organization, business units risk creating silos of applications and information, which will limit cross function analysis, add complexity, and delay to corporate planning and execution of changes. Thus resulting in much higher costs and lesser returnsSource: Gartner Business units often purchase their own business intelligence (BI) solutions without going through IT. Numerous web conferencing solutions and IM solutions.Redundancy makes it nearly impossible to track IT costs throughout an organization because IT is often unaware of all the solutions implemented in business units.Invest a lot in creating similar functionality or modules for different appsExample: Unified Communications—As a rule of thumb, a large enterprise will have 10 applications, representing an investment of $500,000 and requiring at least one full-time staff position to support those. Payback is usually immediate when the purchase, upgrade or replacement of the existing diverse applications can be avoided. Staff savings from consolidation can be $75,000 per year and licensing avoidance will approximate $100,000 per year over 5 years. (Source: “Achieving Cost and Resource Savings with Unified Communications,” by Marter Parker, Don Van Doren, March 2009)
We aren’t doing enough innovative work for the business. Wasted resources have an even darker side in the form of their opportunity cost; The opportunities were not pursued, because the resources needed were wasted on non-productive/less important work. Innovation suffers, and 76% of respondents want to reduce the time/effort/cost to add new functionality. How do you maintain that intellectual capital that enables the effective utilization of information technology, especially if you outsource IT and treat it like the electric bill? –David Chernicoff (http://blogs.zdnet.com/datacenter/?p=223&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ZDNetBlogs+%28ZDNet+All+Blogs%29)(Comment at http://techrepublic.com.com/5208-6230-0.html?forumID=102&threadID=327322&tag=col1;brand-bridge) actual costs of problems in the computer network and with cloud computing outages in service. Chris's article mentions Northwestern Mutual Life assigning an actual cost to such problems. To quote " that causing problems in the underwriting process costs $11,000 an hour in lost productivity, and problems that keep the field force from using their client management tools costs $25,000 an hour. (Chris Murphy, http://www.informationweek.com/news/global-cio/interviews/showArticle.jhtml?articleID=223600008)
One company was wasting a huge amount of time rebuilding desktops. Sneakernet (Zappos.com) IT didn't realize the company's EA would allow them to take advantage of free consulting time and imaging. Another company bought MS software piecemealThey could have received a considerable discount if they had used their EA for the purchases. Microsoft often has a hard time expressing the financial value of the EA in terms of cost and investment. Many companies don't consider In the first 3-year cycle of your EA, you’re paying for the license plus Service Agreement (SA) In the second 3-year cycle, you’re paying just for the SA cost (maintenance)Result: Companies don't amortize their EA over 6 years
The last three drivers — each cited by between 59% and 65% of respondents — highlight fears about the current and future availability of skilled personnel. One respondent noted the difficulties in motivating new-development staff to do maintenance work. Other respondents noted that hiring industry-specific skills in combination with legacy skills was particularly troublesome. Whatever the current level of skills-supply in your region, retiring Baby Boomers will exacerbate skills shortages. Retirees who walk out the door with legacy application knowledge will create turmoil in the staffing marketplace. Practicing good workforce planning today may mitigate some of the adverse impact of skills shortages.1