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Software refers to instructional information that directs computer hardware activities and includes system software like operating systems that control hardware components and application software that helps users perform tasks. System software includes the operating system, firmware embedded in hardware, and device drivers that help the operating system communicate with hardware, while application software includes office suites, multimedia players, analytical programs, groupware for collaborative work, and packaged or custom software. Software is used for publishing, design, research, and business solutions.







