The document provides an overview of the business processes at Pragati Engineering Belgaum Pvt Ltd. Key points include: 1) The organization has various departments like production, quality, design etc. that work interdependently on business processes like manufacturing, procurement, maintenance etc. 2) The design department receives orders and develops drawings which are approved by the managing director. 3) The production department then plans manufacturing based on approved drawings, inventory and manpower. Quality checks are conducted before supplying finished goods to customers. 4) Support processes like procurement, maintenance and IT operations also have defined procedures to ensure efficient business operations.

1. SMSR Creed
We believe that SMSR
 believes in “knowledge is power”
 brings meaning to our life
 teaches to uphold the values of KLE
Society
 gets economic power to us and helps
society
 moulds us to work in team and be
humane
Our Philosophy:
Work Hard
Have Fun
Make Difference

2. School of Management Studies & Research(SMSR)
Program Educational Objectives
 BVB-MBA graduates will have made the difference to themselves, industry and
society by accomplishing desired destination through hard work.
 BVB-MBA graduates will have used their knowledge and skills of management in
solving organizational-issues resulting into an excellence.
 BVB-MBA graduates will have practiced good attitude and be humane while
working with multi-discipline teams.
 BVB-MBA graduates will have contributed to the economic development of the
region by continuing their family business(if any) or setting up new venture
Program Outcomes
a. An ability to communicate effectively
b. An ability to understand business scenario in social, cultural, economical, political,
legal and technological perspective
c. An ability to apply knowledge and skills of management in understanding and
resolving organizational issues
d. An ability to develop management systems and processes for efficient functioning of
an organization
e. An ability to critically analyze data and orient towards research
f. An ability to exhibit leadership qualities in a multifunctional teams
g. An ability to venture into entrepreneurial activities for economic and societal
development
h. An ability to be humane (compassionate) while dealing with others
i. An ability to apply ICT for effective and efficient functioning of organizations
j. An ability to engage in lifelong learning
k. An ability to practice ethics and values in life

3. STUDENT, INSTITUTION & INDUSTRY TRACK
(SIIT)
Semester: I
Course Title: Industry Experience Phase - I Course Code: 15MBAP701
Name of the Student : L.Vinay
USN Number : 01FM15MMBA20
Name of the Organization : Pragati Engineering Belgaum Pvt Ltd,
Belgaum-590014
Internal Guide Name External Guide Name
Mr.Sagar Patil Mrs.Shilpa Bhirangi
Assistant Professor Director

4. Standard
Operating Plans
(SOPs)
Organization Profile (Ownership
type, MSME, MD/Owner, Revenue
and employee strength, Product or
services and Business model)
Organization structure & code of
conduct
Interdependency of different
Business Processes
Business Processes Study in
Organization
Ethical Practices & Corporate
Social Responsibility

5. TABLE OF CONTENT
Date
In
Time
Tasks executed Out
Time
External
Guide
Signature
07/12/2015 9:30
am
As of today task, the information was on
collected various departments in the
organization and their respective HOD’s,
various training methods and customers in
business process.
5:00pm
08/12/2015
9:15am
As of today task, information was collected
on code of conduct and ethical practices.
Tomorrow task will be on collecting
information on organization profile.
5:00pm
09/12/2015
9:07am
As of today task , information was collected
on Organization profile (Ownership type,
MSME, MD/Owner, Revenue and
employee strength, Product or services and
Business Model),CSR and brief information
on business process
5:00pm
10/12/2015 9:04am
As of today task, analysis of business
process was done and drawn flow chart for
business process
5:00pm
11/12/2015 9:10am
As of today task information was collected on
Quality department, maintenance department,
IT department, Stores department, Design
department, purchase department, production
department and their inter-dependency
5:00pm
12/12/2015
9:10pm
As of today task the information was
collected on tool-crib department and
updated the inter-dependency of various
departments in work book.
5:00pm

6.  Organization profile (Ownership type, MSME, MD/Owner, Revenue and employee
strength, Product or services and Business model)
ORGANIZATION PROFILE
Year of Establishment:1996
Ownership Type: Private Limited
MSME: Medium Scale
MANAGING DIRECTOR: Mr.Mahesh Bhirangi
Revenue: The revenue for the fiscal year 2014-15 is Rs.16,89,00,000
Employee Strength: 140
Business Model:
Products and Services
 Manufacturer and supply of precision machined components for usage in diesel
engines and CNC (Computer Numeric Controlled) machine tool accessories.
 Designing, manufacturing and marketing of square turrets and power chucking
cylinders.

7.  Organization structure
PRAGATI ENGINEERING BELGAUM PVT LTD,BELGAUM
MANAGING DIRECTOR
(Mr. Mahesh Bhirangi)
(
PRODUCTION,PL
ANNING AND
CONTROLLING
DEPT
(Mr.Pavan Supale)
QUALITY
DEPT
(Mr.Bhylappa
Nandennavar)
ACCOUNT
DEPT
(Mr.Ashok
Patil)
DESIGN
DEPT
(Mr.Mahesh
.Bhirangi)
MAINTENANCE
DEPT
(Mr.Vijay Ghosle)
STORE
DEPT
(Mr.Ravindra
Ghosle)
PURCHASE
DEPT
(Mrs.Shilpa
Bhirangi)
IT DEPT
(Mr.Neeraj
Prabhu)
ASSEMBLY UNIT
(Mr.Praveen Belakundi)
HUMAN RESOURCE DEPT
(Mr.Basavaraj Patil)

8.  Code of Conduct
1. Equal Opportunities employer
2. Financial reporting and records
3. No gifts and donations
4. National Interest
5. Health, safety and environment
6. Protecting company assets
7. Reporting Concerns
8. No political activities
9. Corporate citizenship
10. Co-operation with other companies and joint ventures
11. Innovation
12. Concurrent Employment
13. Conflict of interest
 Ethical Practices
1) Integrity and confidentiality of data to be maintained.
2) Organization does not encourage child labor.
3) Regulatory Compliance i.e. Organization shall follow all the government
rules and regulations pertaining to business activity.
4) Committee for handling women employee issues.
Corporate Social Responsibilities
 Organization recruits physically challenged people for work. As of now, three dumb
people are working in the organization.
 In a year, organization dedicate one day for blind children school and old age home.

9. Business ProcessStudy in Organization
 Define Business Process as perceived in your Organization
Here at Pragati Engineering Belgaum Private Ltd, business process is defined as “Right First Time Every
time”.
Explanation:
1) Organization receives purchase order from customer and that purchase order is sent to approval by
Managing Director.
2) Once approved, designers at the Design Department come up with drawings.
3) Drawings are sent to approval to Design Department HOD
4)Approved drawings are sent to Planning and Production department
5)Production and Planning department HOD hold meeting and decide the schedule for production
INPUT
1) CUSTOMER ORDER
2) RAW MATERIALS
3) ELECTRICITY
4) DRILL CARBIDE
5) CNC MACHINES
6) MAN POWER
PROCESS
1) DESIGN/DRAWINGS
2) PLANNING AND
PRODUCTION
3) DRILLING
4) GRINDING
5) QUALITY ANALYSIS
6) INVENTORY
CHECKING
7) PACKING, STORING
AND SUPPLYING TO
CUSTOMER SITE
OUTPUT
FINISHED GOODS LIKE
1) POWER CHUCKING
CYLINDERS
2) SQAURE TURRETS
3) DIESEL ENGINE
COMPONENTS
4) CNC MACHINE TOOL
COMPONENTS

10. 6)Production and Planning department checks machine loading and allocate man power
7) Production and Planning department checks for inventory of raw materials. If any shortage, the same is
communicated to Purchase department to raise an indent.
8) The indents are raised by employees as per department requirements. The same indent is verified by
concerned department HOD’s and the indent is approved by MD sir.
9) With the available man power and inventory, product is manufactured within the schedule and sent to
Quality department for quality analysis.
10) Approved product is moved to Stores department for packing and lastly delivered to customer site.
11) At the customer site, the customer receives the finished product and verifies it.
 State the different business processes followed in your Organization
1)Maintenance Process:
 Maintenance process is executed by maintenance department and this department is headed by Mr.
Vijay Bhosle and consists of 3 employees in which 2 employees work in First Shift and 1 employee
work in night shift.
 This department looks after maintenance of machines and facilities.
 They provide maintenance material quotation for the suppliers and follow up with them
 Raising quotation is done by the system process called ERP and materials are received by the process
GRN(Goods Receipt Note)
 In case of machine breakdown, production associates or team leader or Production HOD will give
breakdown slip. Breakdown slip contains following features.
i. Machine Name

11. ii. Machine Code
iii. Department name
iv. Breakdown Details
v. Breakdown Time
 After the machine breakdown is circulated to the maintenance department, the department will visit the
site and check and take corrective action on concerned faulty machine.
 Corrective Action details include
I. Reporting Time
II. Attended Time
III. Corrective Action Taken
IV. How many hours of breakdown
V. Handing Over the machine to Production Department which include signatures of
Maintenance Department HOD and Production HOD
 The breakdown cost depends on per hour/per machine
 20 minutes of daily preventive maintenance of machines is done by production Department Operators
 Weekly preventive maintenance is done by maintenance department
 For every 6 months in a year, preventive maintenance is done by AMC i.e Annual Maintenance
Contract
 Maintenance department maintains list of critical spares
 Minimum stock has to be maintained
 Machine history will be updated after breakdown
 MTTR-Mean Time Taken to Repair for each machine
 MTBR-Mean Time Between Failure for each machine

12. 2) Designing/Drawing Process:
 This is the process where actually the business process starts where in the organization receives order
in the form of customer’s component drawings or new product development
 This process is handled by Design department which is headed by M.D sir, Mr. Mahesh Bhirangi and
consists of 4 designers.
 Designing Process starts when the organization receives the customer’s component drawings or an
order for new product development
 This is the process where actually the business process starts where in the organization receives order
in the form of customer’s component drawings or new product development
 This process is handled by Design department which is headed by M.D sir, Mr. Mahesh Bhirangi and
consists of 4 designers.
 Designing Process starts when the organization receives the customer’s component drawings or an
order for new product development
In case of Component drawings
 Planning for manufacturing process and inventory of availability of
of production equipment, measuring instruments are done. If shortage of inventory, procurement is
done.
 prepare the process drawings and take the approval from Managing Director and after approval
mastered copy and controlled copy is issued to Production department HOD and QA HOD and
maintained in Issue register
 If problem in the design, root cause is found and analyzed within 1-3 hours
 MCR is raised as per changes
 Process/design/drawings modification is done as per MCR and concerned HOD are informed about
consequences of the changes and taken approval in MCR form
 Analysis of consequences and benefits gained after employing changes and approval taken from MD
sir. If yes, redesign the process. If not, find out the other alternatives.
After re designing take approval from MD and issue the controlled copy to P&P HOD and QA HOD
and subcontract.

13. In case of New Product Development
 Drawings are received from customer and contract review is done for new product.
 Process drawing, fixture drawing and check sheet are prepared and approval taken from MD.
 Inventory of measuring instruments/tooling/accessories is done. If yes, prepare a development. If not,
find the alternative procurement with the purchase department
 Changes in design from customer end are checked. If no, sample inspection and packing is done and
dispatch
 If feedback from customer is not OK, find the root cause and start redesign the process and find out
respective department errors
 Convey the correction needed and same is employed for next lot
In case of Revised Drawings:
 Revised drawing is received from customer, make the entry of revision history and replace the master
copy with the revised one.
 Required necessary changes are done in the process drawing and approval taken from MD and master
copy is replaced with revised one
 Controlled copies of revised and approved drawings should be issued to respective HOD’s
In case other department asks for modification in the process
 Meeting is arranged for analyzing the design/process/ material change requested by other department to
achieve customer departments. Members of meeting are HOD of department requesting change ,P&P
HOD, QA HOD and MD
 The requested change is analyzed and decision for deploying is taken. If yes, change request form is
filled and approved by all the members
 Changes are made. If drawings are altered make the revisions, send to approval and make master copy
 Controlled copies of approved drawing should be issued to respective department HOD

14. 3) Purchase Process:
This process is handled by Purchase Department and headed by Mrs.Shilpa Bhirangi and consists of 2
employees.
 Purchasing refers to buying of new materials or procurement of new materials
 Indents: Indent term refers to inputs or the requirement.
 Indent is raised through an application called Profit Plus and generates an Indent number which is a
reference number.
 Indent is done item wise and same indent is sent to MD for approval
 Based on the organization requirements, Managing Director may approve, reject or keep pending the
Indents.
 If Indent is approved PO i.e. Purchase Order is raised through Indent Number
 PO is approved by Purchase In charge
 PO is sent to supplier
 Supplier follow up for the material through mail, hard copy or phone calls
 Materials are received and moved to stores. Once stores receives the materials GRN(Goods Receipt
Note)
PO document contains following details
1) Purchaser name usually organization itself
2) Supplier name
3) P.O number
4) P.O Date
5) Qty no
6) Indent No
7) Indent Date
8) Terms and conditions
i. Delivery Schedule
ii. Terms of Payment
iii. Bank name
iv. Mode of Transport
v. Packing and forwarding
vi. Taxes applicable

15. Supplier follow up is done through following steps:
 Purchase Order is raised
 All the PO’s are maintained in Pending Order Register
 Pending Order Register gives all the details of that particular PO like PO date, delivery date, Status
and supplier name
 The same PO is send to Supplier
 The information regarding the PO like delivery schedule, mode of transport and amount payable is
collected from the supplier through mails, phones
 Delivery schedule is received and planning starts on the urgency of customer
 Then the production starts
 Machined goods or finished goods are dispatched to customer
 If in case, delivery schedule is not received, Purchase department visits the supplier site in case of non-
availability of materials
In case of Rejection of materials
 Rejection may be Machine reject or Foundry reject
 The same reference is sent to Production department, Stores department, Quality department, Purchase
department HOD’s
 In case of Machine reject it is loss to company i.e. debit to company
In case of Foundry Reject
 If in case, there is Foundry Reject MEMO is given to QA and Stores
 Stores MEMO is given to Account department
 Account department then credits the supplier amount in account bill and same account bill is given to
stores
 The same material is returned to supplier
If in case there is no Foundry reject, then its Machine Reject
 Rework on the same material is done and sent to stores and dispatched to customer site
 If no rework , made as scrap and moved to stores

16. 4) IT OPERATIONS:
All the IT operations like Network Connectivity, Tickets Handling, Data Backup, Asset management,
Preventive maintenance, Video-conferencing, ERP operations are taken care by IT department.
 IT department is headed by Mr.Neeraj Prabhu and consists 2 employees
 IT resources or assets include Personal Computers, ERP, Servers, Network Connectivity, and UPS for
back up. ERP includes Profit Plus Application, an application mainly used in manufacturing business.
 IT assets also include printers, telephones, video-conferencing Unit.
 Organization works on client-server architecture .There are servers like File Server, Data base server,
Back-up server, Oracle server and client being the systems used in organization.
 Network switches are used for connectivity.
 There are 80 personal computers in the organization
 Connectivity mainly works on BSNL Leased Line of 4MB where employee can have Internet Access,
Mails Communication , video-conferencing, and access to file servers based on employee requirement.
 Any IT related issues like desktop issues, ERP entry issues, Connectivity issues , file sharing issues are
addresses through GLPI system
 GLPI is a ticketing based system where employee can log into GLPI application with their valid user
name and password and can address their issues they have encountered
 Soon after issues is addressed Ticket ID is generated and auto-mail is generated and is reflected on MD
and IT department systems
 Blue Chip is a company which has developed ERP for Pragati Engineering
 IT department creates System Log-in ID, ERP log-in ID and mail log-in ID depending upon the
employee credentials and gives access to File servers based on Employee Requirements
 IT department gives basic training on ERP for employees
 There are back-up servers in case of breakdown of main server to avoid data loss
 Data-base back-up servers, File-server backup, e-mail server back up.
 Back-up is auto-scripted or it can be taken manually.
 Preventive maintenance is by AMC for Servers, Switches, UPS and other major IT assets on quarterly
basis
 Systems preventive maintenance done internally by IT associates on quarterly basis

17. 5)Quality Analysis:
For any material to be tested okay, it should pass minimum criteria or checklist parameters. This
activity is performed through Quality Analysis.
 This department is headed by Mr.Bhylappa Nandennavar and consists 6 employees
 It is essential task performed in any business organization to achieve efficiency in product quality
In Pragati Engineering Quality Analysis follows some departmental procedures like
 Inspection
 Calibration
 Tooling Validation and jig/Fixtures
 In-process/Setting job
 Finished Goods
 Pattern Inspection and Die-Inspection
 Development Concept
 Rough machining/Finishing machining from outside
Inspection:
 In this stage raw materials from outside or the from the supplier are received against the Invoice which
consists GRN
 The quality of raw materials is inspected. This is done by Quality department.
 Test certificate against the GRN is issued. If the material is OK, then it is moved to Production
department
 If not OK, the goods or the RAW materials have color identification for the rejection.

18.  Usually color codes are
Material Ok
Machine rejection
Foundry rejection
Rework
Awaiting for decision
 In case of foundry rejection take CAPA and discuss with Vendor
Calibration:
 Calibration is yearly plan.
 Calibration of the finished goods or the RAW materials received are done by measuring instruments
 Calibration is also done outside i.e. sub-contract or from vendor side.
 Service checklist is maintained.
Tooling Validation:
 If any of the measuring instruments are in un-usable condition , they are moved to SCRAP and
breakage slip is taken from the operator
 Tools Calibration is done in Pragati Engineering.

19. In process/Setting job:
 During production process quality department receives First piece for inspection and if the first piece is
OK, then no need to inspect remaining finished goods
 If the first piece is not OK, then production department is informed to take CAPA and if possible need
to rework on the same finished goods.
Finished Goods:
 Not all the finished goods are tested
 For example if there bunch of 500 finished goods, only 80 of them are tested(checklist parameter)
 If there are 501-800 finished goods, 125 among these are tested
 Quality of finished goods are followed by inspection checklist
 Production orders are based on machine based
 Once Production department receives Production order they start production and finished goods are
sent to Quality department for inspection
 If the finished goods are rejected by quality department and production department perform CAPA
 CAPA is based on slots. It is not an continuous process
Pattern Inspection and die-inspection
 There may be self made patterns or organization provided patterns
 Testing of finished goods or the raw materials is done by the patterns given by the supplier or the
organization provided.
Development Concept:
 Once Quality department receives the drawings from Design department they look for the available
gauges or the measuring instruments
 Every parameter is checked
 Layout inspection is performed
 For any new part received new inspection sheet is prepared
 If gauges are there process is continued. If no, procurement is ordered.

20. Customer Complaint:
 Problems or any complaints from the customer are analyzed
 If there are any complaints on finished good, the problem is compared with the existing part
 CAPA is performed
Rough machining/Finished goods from outside
 Some goods are sent outside for finishing
 If there are mismatch
 h in the pattern, vendor is asked to take CAPA
6)Store Operations:
 This process is handled by Mr.Ravindra Ghosle and a lone employee in the department
 This process takes care of inventory of raw materials, receiving goods from supplier, receiving finished
goods from production department.
 The finished goods are packed and stored in a sorted manner
 Depending on the supplier delivery schedule and customer delivery schedule , vehicles are arranged for
material inward and outward
 The raw materials or the goods from supplier are checked against the invoice and if yes, GRN is raised
and moved to inventory
 If excess of goods received from supplier Indent is raised and Indent approval is sent to Purchase
department
 If materials received are shortage, then Short report is sent to Purchase department
 Stores also performs
a)Daily stock check
b)Monthly stock check
c)Finished Goods stock check
 Stores prepare monthl
 y stock statements
 Stores verify closed production orders partially completed production orders
 Stores also do monitoring of department on monthly basis
 FG stock monitoring and updating the stock
 Dispatching the goods as per monthly plan

21. 7) Production Process
 The second stage of organization business starts here.
 This is the process where the manufacturing of Diesel Engines components, Power chucking cylinders
and square turrets are produced
 Production department works as a team with assembly department.
 Production department. HOD along with his team takes care of :
1. Planning or schedule to start the production process
2. Machine Loading Plan.
3. Decide dispatch dates to customer
4. Inventory of Tools/Raw Materials Required for production
5. Subcontracting Materials.
6. Rejections and rework on rejected materials
7. CAPA (Corrective And Preventive Action).
 Production process is headed by Mr.Pavan Bhosle and consists of 85 employees
Assembly Unit:
 Assembly department is a part of production department. This department takes care of manufacturing
of Power Checking Cylinders and Square Turrets
 They also maintain KARDEX storage machine which is used for storage of materials.
 Assembly department has their own quality tests for PCC & SQTP. Once the quality check gives report
as “OK”, further the products go for packaging & dispatch. Assembly department takes care about
a. Raw materials required
b. Supervising the processes
c. Customer complaints( if any) & monitoring of manufacturing of Square Turrets and PCC
9)Accounting and HR process

22. Accounts department takes care of transactions related to money and the roles & responsibilities are as
follows:
Account is headed by Mr.Ashok Patil and HR is headed by Mr.Basavaraj Patil
 Billing verification of the finished goods, raw materials and subcontracting materials
 Payment for the employees
 Incentives or OT payment for the employees.
 Income tax returns and company’s corporate tax issues
 Logistics billings
 Debit and credit payments
10)Tool Crib Department:
This department supplies necessary tools depending upon the production order for the production
department. This department is headed by Mr.Uday Shetty and has 2 employees
 Tool requirement planning carried out based on Production Order
 Checking of tools/inserts done in ERP
 If shortage of tools, indent is and the same verified from Production HOD and approved by MD
 PO’s approval status is checked in ERP
 Material is checked against PO and invoice
 If “YES”, make GRN
 Quality checking of tools is done. If tools are in working condition, they are issued to production. If
not in working condition, reject the tool.
 Purchase Return is done for rejected material
 Checking of wear tool, insert tool, End mill is done. If not usable, make “SCRAP”, and send to store
 End mill is usable, make stock purchase order. Get the approval of stock purchase order of concern
material.
 After approval, make DC and send for regrinding
 On receipt of grinding, check the material and make GRN of receipt material and identify it and move
it to store
 Breakage Slip is received from machine associate in case of breakage of drill

23.  Update the stock in ERP
 CAPA is done breakage of tool and scrap the tool and stock is downward in ERP accordingly
 Stock level is monitored on regular basis. If less raise an Indent.
Checks to be performed:
 Inspect the Insert/tools for quantity and distribute as per Production Order
 Daily monitoring of tool breakage
 Daily stock checking
 Monthly stock checking
 Report on monthly and daily consumption of tools
Outputs Expected:
 Monitor tool consumption
 Monthly stock statement
 Monthly monitoring of department objectives.
Providean overview of business process with the flow diagram

24. NO
YES
CUSTOMER ORDER/PURCHASE ORDER
ENSURE CUSTOMER PO IS RECEIVED AND ORDER ACCEPTANCE IS SENT TO CUSTOMER
MONTHLY PRODUCTION
PLANNING
DISCUSSION/PLANNING/SCHEDULE
INVENTORY
CHECK PLANNING WILL RAISE INDENT
FOLLOW UP WITH PURCHASE
WEEKLY PLANNING OF MACHINE LOADING IS DONE
WEEKLY PLANNING SHEET OF 2 WEEK FIX AND 1 WEEK
TENTATIVE PLAN IS ISSUED TO TOOLCRIB/STORES/QA/TL
PRODUCTION PROCESS
INPUT
1) PRODUCTIONORDER
(DAILY BASIS)
2) AS PER PO QTY,
MATERIALARE ISSUED
3) DRAWINGS
/TOOLS/FIXTUREARE
ISSUED
4) ALLOCATIONOF
MANPOWER
OUTPUT
1) DAILY LOGBOOK
2) OEE SHEET
3) LOSS ANALYSIS
4) MAINTENANCE OF B/D
SLIP
5) DAILY MAINTENANCE
OF MACHINE
A
A
A
D
START

25. YES
MATERIAL NOT OK MATERIAL OK
YES
NO
NO
YES
NO
A
AFTER COMPLETION OF PO, ERP ENTRY TO BE MADE AS PER
FIFO (FIRST IN FIRST OUT)
ENSURE COMPLETION OF 2 DAYS BACK PURCHASE ORDER
ISSUED TO TL (TEAM LEADER)
QUALITY
CHECKC
B
C
REJECT
DEVIATION
POSSIBLE
REWORKIDENTIFY THE
YELLOW PAINT
D
IDENTIFY WITH RED
PAINT
B
CORRECTIVE ACTION AND
PREVENTIVE ACTION
(CAPA)
SCRAP

26. YES
NO
YES
NO
FROM S/C TOSTORES
YES
NO
B
IN
HOUSE
D
SUB
CONTRACTOR PO
SUB
CONTRACTOR
PROCESS
STORES PACKING FINISHED
GOODS
OVER TO ASSEMBLY FINISHED GOODS STORES

27.  Providean interdependency between different processes
In any enterprise there may be independent process or dependent process. In
this section we will learn how, when, why the process are dependent on each
other.
Dependency of Maintenance Process:
 In any manufacturing business, production unit becomes the customer of maintenance
unit For maintenance of machines, they need maintenance department
 For purchase of any new material or stocks they are dependent on Purchase
Department. They raise an indent for procurement of new materials
 Quality department machines are maintained by Maintenance department
 They are dependent on IT department on Enterprise Resource Planning , intranet or
file sharing issues
 Depending on the production order, they hand over the machines to Maintenance
department
Dependency of Design Department:
 Any approved designs or drawings are given to Production department to start
production
 Designs are circulated to Quality department to fix the gauges and also verify the
measuring tools to be used in future.
 Production department is coded as 01 and Quality as 02
 Dependent on IT department for IT related issues like File sharing Issues, CAD/CAM
software issues or intranet or internet issues, mail issues etc
 Development part is given to Quality department in case of new product development
Dependency of Purchase Department
 Stores inform the Purchase department when the goods are received and make GRN
against receiving materials and GRN shared with Purchase department
 Depending on urgencies of customer, Production unit and Purchase unit are dependent

28.  If a material is rejected by Quality department, the same information is circulated to
Purchase department to start the process of Return Purchase Order
 If any spare material required by Maintenance department, they raise an indent and
indent is sent to approval and if approved , purchase department raises Purchase Order
 System issues, ERP issues like Item-code issues, value entry issues are solved by IT
department
 Payments to suppliers, any credits or debit issues are communicated with Account
department
Dependency of IT department:
 This department is dependent on Purchase department for procurement of any new
equipment wherein which IT associate raises an Indent and same is communicated to
MD for approval and if approved PO is raised.
 All other departments are dependent on IT issues for solving their IT related issues
Dependency of Quality Department:
 Finished goods produced from Production Unit are sent to Quality department for
quality checking
 Stores receives the materials against invoice and make GRN and then they move to
Quality department for Quality check and in turn Quality people move the materials
to production Unit
 If the materials are working condition, the GRN is accepted and GRN is shared to
Account department for account settlement
 For any clarification in design, Quality department communicate with Design
department
 Quality department asks design department to give development plan in case if new
product development
 They take help of Maintenance Unit for maintenance of Coordinating Measuring
Machines
 As above, dependent on IT department for IT issues

29. Dependency of Store Department:
 Logistics billing are supplied to Purchase department for account settlement of
Logistics provider
 Any materials received at store is informed to Purchase department and asks for
Purchase department to raise PO
 If Excess materials are received, Indent is raised with the approval and same
communicated to Purchase department to raise PO
 If there is shortage of materials, Shortage Report is shared with Purchase department
 Supply of vendor materials , Intimation on vendor process, QA approval status is
provided by Production department to stores department
 Stores asks account department to create invoice against the materials and dispatch to
customer site
 Stores provide monthly stock statement to maintain balance sheet
 As soon as vendor materials are received, stores make GRN and send those materials
to Quality department for Quality Analysis
 ERP entry issues are taken care by IT department
Dependency of Tool-Crib Department
 If there is shortage of any tool, Indent is raised and got approved and Purchase
department raises PO and tool-crib unit follow up with the purchase material.
 If any tool is made as “SCRAP”, it is moved to stores.
 If tool-crib unit receives any new tool, it is sent to Quality people for Quality Analysis
 If the report says “OK”, then material is moved to tool-crib unit. If not “OK”, tool-
crib asks for purchase department to raise Purchase Return Order
Dependency of Production and Assembly Unit
 The produced goods or the finished goods are sent to Quality department for Quality
Analysis
 If “YES”, the same goods are moved to assembly unit for assembling
 If the material is “NOT OK”, rework is done. Even after rework if the material is
“NOT OK”, it is made as “SCRAP” and moved to stores.
 After assembling, the goods are moved to stores for Packing

30.  Al l the machines are maintained by Maintenance department. Preventive
Maintenance is done by both Production unit and Maintenance Unit.
 Based on customer urgency Purchase department and Production unit are inter-
dependent
 Production department is dependent on assembly unit for smooth flow of process.
 ERP issues are handled by IT department
 Experience Worth Noting
 We experienced, how all the departments coordinate each other in a business entity
for smooth flow of process.
 Here in Pragati Engineering Private Ltd, in these 6 days we experienced how to
manage time with respect to work and our personal life.
 By achieving 99% efficiency, Pragati Engineering Belgaum Private Limited has
received “Best Quality Award” from its customer Atlas Copco.
 We experienced, how information should be communicated in a loop so that not even
a single person is missed out.
 We also experienced that every department should follow departmental procedures so
that it process is not delayed and is up to the mark.
 Fulfilling customer requirements at right time is important for any business entity
 Transparency in the work is more important.
It was an eventful time period for us to spend time with Employees and in the
Organization.