Leslie Drate, April, 2012




© 2010 Cisco and/or its affiliates. All rights reserved.
© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   1
• Cisco is the worldwide leader in
       networking. We transform how
       people connect, communicate
       and collaborate

• Our customers include world-
       class enterprises, global service
       providers, small businesses and
       consumers

• #62 in the 2011 Fortune 500 with
       $40B in revenue


© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   2
• Video accounts for half (51%) of total
       U.S. Internet traffic across multiple
       devices (Nielsen, 2012)
• Video-related traffic is growing
       exponentially and is expected to
       account for 91 percent of Internet data             *John Chambers, CEO of Cisco
       flow within three years




© 2010 Cisco and/or its affiliates. All rights reserved.                     Cisco Confidential   3
Communications + Content + Security



                     Video-enabled Phones
                                                                                                   Signage         Video Surveillance
                                                                                                                                          Cisco IP Cameras
                                                                                                                                          & Video Analytics

                                                                        Enterprise Video Sharing

  Web Conferencing                                                                                              IP Dispatch                Video Security
                                                    Telepresence and                                         (video ,UC, data)            Apps & Endpoints
                                                   Video Conferencing


                                                                               Video Analytics
                                                                                                                           Security Ops
                                                                                                                             Manager




© 2010 Cisco and/or its affiliates. All rights reserved.                                                                                     Cisco Confidential   4
• Video consumption is up
      43% from just a year ago
• The average viewer in the
      US watched ~4 videos/day in Jan. „12
• 84% of the US audience
      watched videos
      online in Jan. „12




    *Source: ReelSEO, Internet Retailer


© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   5
• The percentage of non-desktop video
       plays more than doubled in Q4 ‟11
• Viewers are more than twice as likely
       to complete a video when watching
       on a non-desktop device
• Videos 10 minutes or longer
       accounted for 30% of hours watched
       on mobile devices, 42% on
       tablets, and 75% on connected TV
       devices and game consoles.




© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   6
96% of tech buyers watch
                              tech-related videos!


                                                                84%
                                                           forward, share or
                                                           post tech-related
                                                                videos!



 *IDG 2012 study with 6,622 B2B IT decision makers


© 2010 Cisco and/or its affiliates. All rights reserved.                       Cisco Confidential   7
• YouTube is the second largest
       search engine on the web

• Web pages with video have a 50%
       better chance showing up on the first
       page of Google than pages with just
       text (Forrester Research)

• Cisco features videos prominently,
       and they are usually in the top
       clicked-on items on the page




© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   8
S                                  M                T           W                Th                 F             S
                                               92% watch or download tech-related videos during the work week

      50% on the                                       27% before           53% during                       61% after      50% on the
      weekends                                       normal business      normal business                 normal business   weekends
                                                         hours                hours                            hours




© 2010 Cisco and/or its affiliates. All rights reserved.                                                                    Cisco Confidential   9
                                                                       *IDG 2012 study with 6,622 B2B IT decision makers
=
• There‟s no relationship between the cost of a video and the number of views or
       completion rates

              • A video datasheet can easily receive more clicks than a high-end, agency-
                produced video over time


• There are visitors who browse and visitors who are fact finding


              • Browsers are more likely to look at video overviews

              • Fact finders want to drill down, so they will look at datasheets




© 2010 Cisco and/or its affiliates. All rights reserved.                           Cisco Confidential   10
• Evaluate the metrics to determine where the video received the most
      views

             • Does it get more clicks on your site or social media?

             • Keep videos intended for social media short – 90 seconds

• Make the length appropriate for the medium and content type

             • Cisco.com videos range from 1 minute to 45 minutes

             • Invested decision makers will invest more time in videos with
               product information



© 2010 Cisco and/or its affiliates. All rights reserved.                       Cisco Confidential   11
TubeMogul study in Q1 CY‟10. Hundreds of media companies (i.e. CBS), news outlets (i.e. AP) and YouTube stars (i.e.sxephil) were included in the
sample, which spans video sites and platforms


© 2010 Cisco and/or its affiliates. All rights reserved.                                                                           Cisco Confidential   12
Fewer than 1% of YouTube videos ever break one million views




© 2010 Cisco and/or its affiliates. All rights reserved.                      Cisco Confidential   13
• All videos are posted to Cisco.com
       (preferably in more than one place) and
       YouTube

• Remember to link to videos from other
       pages and sites

• Video is also a big asset for our blog
       posts, Facebook, and other social media




© 2010 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   14
• Cisco has 86 global sites


• Localization is not always an ROI decision because site visitors expect a well-
       rounded experience

• We always try to translate video on global homepages




                                                              Cisco
                                                              China




© 2010 Cisco and/or its affiliates. All rights reserved.                   Cisco Confidential   15
YouTube is the second largest search engine on the Web
• Use your keyword at the beginning of the title, description, and
       tag
• When tagging on YouTube, the first keyword you use is weighted
       most heavily
• Use relevant tags – 2 to 4 keywords – don‟t keyword spam




© 2010 Cisco and/or its affiliates. All rights reserved.      Cisco Confidential   16
1.            More people are watching more video, and using multiple devices to do
              it
2.            Site visitors who view video are more valuable to your sales efforts
3.            There‟s no relationship between the cost of the video and the number
              of views
4.            Invest once and post your videos in many places – your website (in
              multiple places), YouTube, blogs, Facebook, etc.
5.            Contain the length of your video
            1. 90 seconds on YouTube
            2. 2 or 3 minutes on your site

6.            Optimize your video for search
7.            Don‟t allow your stakeholders to set out to make a “viral video”


© 2010 Cisco and/or its affiliates. All rights reserved.                         Cisco Confidential   17
Thank you.




Twitter: lesliedrate
Email: ldrate@cisco.com

Business Video

  • 1.
    Leslie Drate, April,2012 © 2010 Cisco and/or its affiliates. All rights reserved. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • 2.
    • Cisco isthe worldwide leader in networking. We transform how people connect, communicate and collaborate • Our customers include world- class enterprises, global service providers, small businesses and consumers • #62 in the 2011 Fortune 500 with $40B in revenue © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  • 3.
    • Video accountsfor half (51%) of total U.S. Internet traffic across multiple devices (Nielsen, 2012) • Video-related traffic is growing exponentially and is expected to account for 91 percent of Internet data *John Chambers, CEO of Cisco flow within three years © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  • 4.
    Communications + Content+ Security Video-enabled Phones Signage Video Surveillance Cisco IP Cameras & Video Analytics Enterprise Video Sharing Web Conferencing IP Dispatch Video Security Telepresence and (video ,UC, data) Apps & Endpoints Video Conferencing Video Analytics Security Ops Manager © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 5.
    • Video consumptionis up 43% from just a year ago • The average viewer in the US watched ~4 videos/day in Jan. „12 • 84% of the US audience watched videos online in Jan. „12 *Source: ReelSEO, Internet Retailer © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 6.
    • The percentageof non-desktop video plays more than doubled in Q4 ‟11 • Viewers are more than twice as likely to complete a video when watching on a non-desktop device • Videos 10 minutes or longer accounted for 30% of hours watched on mobile devices, 42% on tablets, and 75% on connected TV devices and game consoles. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  • 7.
    96% of techbuyers watch tech-related videos! 84% forward, share or post tech-related videos! *IDG 2012 study with 6,622 B2B IT decision makers © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 8.
    • YouTube isthe second largest search engine on the web • Web pages with video have a 50% better chance showing up on the first page of Google than pages with just text (Forrester Research) • Cisco features videos prominently, and they are usually in the top clicked-on items on the page © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • 9.
    S M T W Th F S 92% watch or download tech-related videos during the work week 50% on the 27% before 53% during 61% after 50% on the weekends normal business normal business normal business weekends hours hours hours © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 *IDG 2012 study with 6,622 B2B IT decision makers
  • 10.
    = • There‟s norelationship between the cost of a video and the number of views or completion rates • A video datasheet can easily receive more clicks than a high-end, agency- produced video over time • There are visitors who browse and visitors who are fact finding • Browsers are more likely to look at video overviews • Fact finders want to drill down, so they will look at datasheets © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11.
    • Evaluate themetrics to determine where the video received the most views • Does it get more clicks on your site or social media? • Keep videos intended for social media short – 90 seconds • Make the length appropriate for the medium and content type • Cisco.com videos range from 1 minute to 45 minutes • Invested decision makers will invest more time in videos with product information © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 12.
    TubeMogul study inQ1 CY‟10. Hundreds of media companies (i.e. CBS), news outlets (i.e. AP) and YouTube stars (i.e.sxephil) were included in the sample, which spans video sites and platforms © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • 13.
    Fewer than 1%of YouTube videos ever break one million views © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 14.
    • All videosare posted to Cisco.com (preferably in more than one place) and YouTube • Remember to link to videos from other pages and sites • Video is also a big asset for our blog posts, Facebook, and other social media © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 15.
    • Cisco has86 global sites • Localization is not always an ROI decision because site visitors expect a well- rounded experience • We always try to translate video on global homepages Cisco China © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 16.
    YouTube is thesecond largest search engine on the Web • Use your keyword at the beginning of the title, description, and tag • When tagging on YouTube, the first keyword you use is weighted most heavily • Use relevant tags – 2 to 4 keywords – don‟t keyword spam © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17.
    1. More people are watching more video, and using multiple devices to do it 2. Site visitors who view video are more valuable to your sales efforts 3. There‟s no relationship between the cost of the video and the number of views 4. Invest once and post your videos in many places – your website (in multiple places), YouTube, blogs, Facebook, etc. 5. Contain the length of your video 1. 90 seconds on YouTube 2. 2 or 3 minutes on your site 6. Optimize your video for search 7. Don‟t allow your stakeholders to set out to make a “viral video” © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • 18.

Editor's Notes

  • #5 The three main categories that comprise Enterprise Video are: Video Communications, Video Content and Video Security.Enterprise Video Communications incorporates telepresence, video conferencing, video telephony and video-enabled desktop messaging applications. The Cisco solutions for video communications include Cisco TelePresence, the video components of Unified Communications and Cisco WebEx.Enterprise Video Content is a rapidly growing market category that refers to a subset of Enterprise Video technologies. This subset enables organizations to capture, transform and share video-based knowledge with solutions such as recording and streaming, transcoding and analytics, enterprise content distribution and desktop video sharing. The Cisco solutions for video content include Digital Media Systems and Media Transformation and Analytics.Enterprise Video Security is the third category included in Enterprise Video. Enterprise Video Security is comprised of the Cisco Physical Security portfolio including video surveillance, incident response, and integrated access control.One of the key take-aways from Cisco’s video strategy is to evolve from the traditional, silo-ed way of thinking about these technologies to taking a more comprehensive and architectural approach to your video strategy. This architectural approach enables interoperability across your entire video portfolio and a networked set of media services, opening opportunities to explore a new ways to use video in your organization.