SlideShare a Scribd company logo
Smart Business Technology ToolsJason HullOpenSource Connectionswww.opensourceconnections.com/careersFollow me on Twitter: @hull_j
The Mandatory “About Us” SlideExperts on the Solr/Lucene search platformCVE-certified SDVOSBWe built your conference matchmaking app
Why Listen To Me?Our company manages clients in3 continents6 different time zonesCommercial/governmentCleared/non-classifiedWith people in4 continents8 different locationsUsing1 person to manage everything outside of project executionYou’re looking at him
What We’ll Cover TodayOperationsBack OfficeMarketingMy Thoughts on Embracing This Process
Customer Service ToolsProject ManagementBasecampwww.basecamphq.comNozbewww.nozbe.com“There are no traffic jams along the extra mile.”--Roger Staubach
Knowledge SharingTutorialsJingwww.jing.comCollaborateTeamViewerwww.teamviewer.comSkypewww.skype.comCaptureZendeskwww.zendesk.comStoreDropboxwww.dropbox.com
Communicate With CustomersGoogle Voicewww.google.com/voiceRingCentralwww.ringcentral.comSurveyMonkeywww.surveymonkey.comMaxemailwww.maxemail.comUserVoicewww.uservoice.comEarth Class Mailwww.earthclassmail.com
Back OfficeShopping Carts/ FulfillmentVolusionwww.volusion.comShipwirewww.shipwire.comShopifywww.shopify.comPaypalwww.paypal.com“Good is the enemy of great. That’s why so few things become great.”--Jim Collins
Back OfficeAccountingQuickbooks Onlinewww.quickbooksonline.comFreshbookswww.freshbooks.comZoho Invoicinginvoice.zoho.comOnline Bill PayCheck your bankCustomer MgmtHighrisewww.highrisehq.comSalesforcewww.salesforce.com
Back OfficeFind PeopleoDeskwww.odesk.comeLancewww.eLance.comGuruwww.guru.comCraigslistwww.craigslist.org
MarketingMake a logo/website99 Designswww.99designs.comWordpresswww.wordpress.comDrupalwww.drupal.orgGoogle Siteswww.google.com/sites“The sole purpose of marketing is to sell more to more people, more often, and at higher prices. There is no other reason to do it.”--Sergio Zyman
MarketingHelp people find youGoogle Locallocal.google.comYelpwww.yelp.comBetter Business Bureauwww.bbb.orgChamber of Commercevaries
MarketingSpread the word (more than Facebookand Twitter)Meetupwww.meetup.comRedditwww.reddit.comCitysearchwww.citysearch.comDisquswww.disqus.comKloutwww.klout.com
My ThoughtsTrade money for timeAutomate where possibleBatching worksJottNozbeMyintervalsDon’t focus on doing it allGenerate salesExecute wellAutomate and outsource the rest
My ThoughtsYour expert is rarely localNIH doesn’t work in 21st centuryTechnology mostly replaces in-person meetingsDon’t forget your backyard thoughLocal sales are the easiestPresence can build reputation
My ThoughtsFree up your personal time to dedicate more to your businessBill PayMint.comDoody callsGymboreeAmazon PrimeNetgrocer/Relay Foods/Pink DotOpen TableRed ButlerCraigslistMost startups are UNDERCAPITALIZED. Don’t be penny wise and pound foolish!“Money is multiplied in practical value depending on the number of Ws you control in your life: what you do, when you do it, where you do it, and with whom you do it. I call this the freedom multiplier.”--Tim Ferriss
InspirationTim Ferris’s Four Hour Workweekwww.fourhourworkweek.comAutomate My Small Businesswww.automatemysmallbusiness.com
Smart Business Technology ToolsJason HullOpenSource Connectionswww.opensourceconnections.com/careersFollow me on Twitter: @hull_j

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