The document discusses smart business technology tools for various functions like project management, knowledge sharing, communicating with customers, back office operations, marketing, and automation. It provides examples of specific tools for tasks like project management (Basecamp, Nozbe), tutorials (Jing, TeamViewer, Skype), customer service (Zendesk, SurveyMonkey, UserVoice), accounting (QuickBooks Online, FreshBooks, Zoho Invoicing), marketing (99Designs, WordPress, Google Sites), and more. The document emphasizes automating tasks to free up time, generating sales, executing projects well, and automating or outsourcing other tasks.