SlideShare a Scribd company logo
THE WAY PEOPLE DO BUSINESS
HAS CHANGED (FOR GOOD).
BUSINESS HAS CHANGED.
9 TO 5
EXTREME HIREARCHY
CENTRAL WORK LOCATION
STATUS QUO
FIXED PRODUCTS & SERVICES
FORMAL BUSINESS ENVIRONMENT
UNREACHABLE OR OFFSHORE CUSTOMER SERVICE
CONTRACT RENEWAL-FOCUSED
FLEXIBLE HOURS
FLAT & EFFICIENT OPERATIONAL STRUCTURES
FREEDOM TO WORK FROM ANYWHERE
INTEGRATED & OPEN
INNOVATIVE PRODUCTS & SERVICES
CASUAL
1:1 FULLY BILINGUAL, CANADIAN-BASED SUPPORT
CUSTOMER SUCCESS-FOCUSED
YOU ALREADY RELY ON THE CLOUD!
OH SH*T!
MY COMPETITORS HAVE ALREADY MOVED TO THE CLOUD.
HOW DO I COMPETE WITH THAT?
YOUR COMPETITORS RELY ON THE CLOUD
HUMAN RESOURCES SALES PROJECT MANAGEMENT COMMUNICATIONS
BILLING MARKETING AUTOMATION CUSTOMER RELATIONSHIP
MANAGEMENT
COLLABORATION
& DOCUMENT SHARING
COMPANIES ARE GETTING SAAS-IER.
ADOBE CREATIVE CLOUD
APPROXIMATELY 798,000 NEW PAYING
SUBSCRIBERS EACH QUARTER IN 2016
RECENT GROWTH IN CLOUD-BASED SOFTWARE AS A SERVICE (SAAS) IS EXPECTED TO CONTINUE AT
20% EACH YEAR THROUGH 2018, WHEN THE GLOBAL MARKET COULD REACH NEARLY $85 BILLION.*
EVEN MORE GROWTH EXPECTED
*Source: McKinsey & Company. From Box to Cloud: An Approach for Software Development Executives. 2015.
NETFLIX
FROM DVDS TO REVOLUTIONIZING THE
ENTERTAINMENT INDUSTRY
SALESFORCE
FROM LOCALLY-INSTALLED TO THE
DEFACTO CLOUD-BASED CRM
THERE’S NO LONGER A RISK OF
MOVING YOUR BUSINESS TO THE
CLOUD.
THERE IS A SERIOUS BUSINESS RISK OF NOT MOVING, THOUGH.
DON’T STAY WITH JUST THE STATUS QUO.
THE CHASM HAS ALREADY BEEN CROSSED!
INNOVATORS EARLY ADOPTERS
THECHASM
EARLY MAJORITY LATE MAJORITY SKEPTICS
CLOUD APPLICATIONS
IT MODERNIZATION
IS DRIVING CLOUD ADOPTION.
(FOLLOWED BY COST SAVINGS, INNOVATION, AND AGILITY)
CLOUD ADOPTION OPENS THE DOOR TO INNOVATION
INFRASTRUCTURE AS A SERVICE (IAAS)
IS EXPECTED TO GROW BY
43%
SOFTWARE AS A SERVICE (SAAS)
IS EXPECTED TO GROW BY
20%
OF COMPANIES VIEW VOICE
INTEGRATION WITH THEIR BUSINESS
APPS AS CRITICAL
79%
Sources: 	Forni, Amy Ann. (2016, September 15). “Gartner Says Worldwide Public Cloud Services Market to Grow 17 Percent in 2016”. Gartner.
	 Retrieved from http://www.gartner.com/newsroom/id/3443517
	 Finnell, Katnerine. (2015, September 23). “Communication integration drives business app productivity”. Unified Communications Nation.
	 Retrieved from http://searchunifiedcommunications.techtarget.com/blog/Unified-Communications-Nation/Communication-integration-drives-business-app-productivity
CANADIAN BUSINESSES DESERVE
MORE THAN JUST A DIAL TONE.
CUSTOMERS ARE DEMANDING MORE!
THE COMMUNICATION EVOLUTION
OLD ON-PREMISE
HARDWARE
PBX HYBRID CLOUD
DESKTOP + INTEGRATIONS + MOBILE
+ CLOUD + CAAS =
VERSATURE
THE RISE OF COMMUNICATIONS AS A SERVICE (CaaS)
COST SAVINGS
EASE OF DEPLOYMENTSCALABILITY MULTI-LOCATION MACs/FLEXIBILITY
INNOVATION LOW MAINTENANCEDISASTER RECOVERY
/REDUNDANCY
BUSINESSES THAT CAN
ADAPT QUICKLY ARE
THE MOST SUCCESSFUL.
ADAPT OR
TRADITIONAL TELECOM
COMPANIES ARE BECOMING
EXTINCT, LIKE THE DINOSAURS.
THE MODERN BUSINESS USER NEEDS:
• MANAGED SOLUTION
• RELIABILITY
• WORK FROM ANYWHERE
• CONNECT FROM ANY DEVICE
• ON-DEMAND CHANGES AND SERVICE
• SOLUTION THAT WILL GROW WITH THEM
• TOP-NOTCH SERVICE
• BUSINESS CONTINUITY
• INTUITIVE UX
•VENDOR THEY CAN TRUST
VERSATURE. MORE THAN JUST A DIAL TONE.
VERSATURE. WAY MORE THAN JUST A DIAL TONE.
TRACK & ANALYZELEARN MORE
ABOUT YOUR CALLERS
COLLABORATE & SHARECALL FROM THE WEB CALL ON THE GO
MAKE & LOG CALLS
DOWNTIME? YOU NEED BUSINESS CONTINUITY.
BUSINESS PHONE SERVICE. EVOLVED.
INTEGRATIONS
Integrate with the SaaS tools you already use.
CUSTOMER CARE,
SUPPORT, & SUCCESS
Provide the best customer care
with the highest quality phone
service.
COLLABORATION
Bring people together
through voice & video.
DAY TO DAY
OPERATIONS
Give your users a phone
service they love to use!
EXECUTIVE
Give the C-suite
the most advanced
technology.
FIRST IMPRESSIONS
Create a great first impression.
REMOTE WORKERS
Team members stay connected
to the business from wherever
they are working.
KELSEY WEST
OFFICE MANAGER
SMITH & WEST CPA
The Versature team members do what they say they
are going to do and everything works as promised.
They always follow through. Once we switched
to Versature there were no issues, everything just
worked.
JOHN LEES
IT TEAM LEAD
SAFE SOFTWARE
Versature’s VoIP service functions exactly how you
would expect a phone service to, which we love, but
we also get a number of added benefits like softphone
functionality and the client portal. Maintenance of our
phone solution has been effortless since we switched
our services to Versature. We always look forward to
their new feature releases!
DON GIESBRECHT
CEO
CANADIAN CHILD CARE FEDERATION
Working with Verstaure to set up our phone system
and the continuing service after setup has been
fantastic. Attentive, responsive, great prices and a
fantastic phone system that provides us with the
features and phone sets that we need. They provided
advice that met our needs and they took the time to
design and recommend exactly what we needed at a
critical time for our organization. Overall, very happy
with Versature, their product and their people.
ELIZABETH LANCE
MANAGING DIRECTOR & SENIOR CONSULTANT
THE INGENUITY GROUP
Versature was a breath of fresh air after difficult and
frustrating telecoms experiences in the past. The initial
setup was extremely simple and the system is so easy
to adjust to meet our unique business needs. We have
been able to improve our service offering to clients
thanks to their services.
L E S S T H A N
0.4%
CUSTOMER
C H U R N R A T E
CANADIAN BUSINESSES CHOOSE VERSATURE
FASTEST
GROWING
COMPANY 2017
FOCUSED
ON CUSTOMER
SUCCESS
OVER 10,000
SUBSCRIBERS COAST TO COAST
50%YEAR OVER YEAR
GROWTH
FULLY
BILINGUAL
CANADIAN
-BASED
SUPPORT
100% CANADIAN
O W N E D & O P E R A T E D
MAKE THE CALL.
#MAKETHECALL

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Versature: Business Phone Service. Evolved. 2017 Deck

  • 1.
  • 2. THE WAY PEOPLE DO BUSINESS HAS CHANGED (FOR GOOD).
  • 3. BUSINESS HAS CHANGED. 9 TO 5 EXTREME HIREARCHY CENTRAL WORK LOCATION STATUS QUO FIXED PRODUCTS & SERVICES FORMAL BUSINESS ENVIRONMENT UNREACHABLE OR OFFSHORE CUSTOMER SERVICE CONTRACT RENEWAL-FOCUSED FLEXIBLE HOURS FLAT & EFFICIENT OPERATIONAL STRUCTURES FREEDOM TO WORK FROM ANYWHERE INTEGRATED & OPEN INNOVATIVE PRODUCTS & SERVICES CASUAL 1:1 FULLY BILINGUAL, CANADIAN-BASED SUPPORT CUSTOMER SUCCESS-FOCUSED
  • 4. YOU ALREADY RELY ON THE CLOUD!
  • 5. OH SH*T! MY COMPETITORS HAVE ALREADY MOVED TO THE CLOUD. HOW DO I COMPETE WITH THAT?
  • 6. YOUR COMPETITORS RELY ON THE CLOUD HUMAN RESOURCES SALES PROJECT MANAGEMENT COMMUNICATIONS BILLING MARKETING AUTOMATION CUSTOMER RELATIONSHIP MANAGEMENT COLLABORATION & DOCUMENT SHARING
  • 7. COMPANIES ARE GETTING SAAS-IER. ADOBE CREATIVE CLOUD APPROXIMATELY 798,000 NEW PAYING SUBSCRIBERS EACH QUARTER IN 2016 RECENT GROWTH IN CLOUD-BASED SOFTWARE AS A SERVICE (SAAS) IS EXPECTED TO CONTINUE AT 20% EACH YEAR THROUGH 2018, WHEN THE GLOBAL MARKET COULD REACH NEARLY $85 BILLION.* EVEN MORE GROWTH EXPECTED *Source: McKinsey & Company. From Box to Cloud: An Approach for Software Development Executives. 2015. NETFLIX FROM DVDS TO REVOLUTIONIZING THE ENTERTAINMENT INDUSTRY SALESFORCE FROM LOCALLY-INSTALLED TO THE DEFACTO CLOUD-BASED CRM
  • 8. THERE’S NO LONGER A RISK OF MOVING YOUR BUSINESS TO THE CLOUD. THERE IS A SERIOUS BUSINESS RISK OF NOT MOVING, THOUGH. DON’T STAY WITH JUST THE STATUS QUO.
  • 9. THE CHASM HAS ALREADY BEEN CROSSED! INNOVATORS EARLY ADOPTERS THECHASM EARLY MAJORITY LATE MAJORITY SKEPTICS CLOUD APPLICATIONS
  • 10. IT MODERNIZATION IS DRIVING CLOUD ADOPTION. (FOLLOWED BY COST SAVINGS, INNOVATION, AND AGILITY)
  • 11. CLOUD ADOPTION OPENS THE DOOR TO INNOVATION INFRASTRUCTURE AS A SERVICE (IAAS) IS EXPECTED TO GROW BY 43% SOFTWARE AS A SERVICE (SAAS) IS EXPECTED TO GROW BY 20% OF COMPANIES VIEW VOICE INTEGRATION WITH THEIR BUSINESS APPS AS CRITICAL 79% Sources: Forni, Amy Ann. (2016, September 15). “Gartner Says Worldwide Public Cloud Services Market to Grow 17 Percent in 2016”. Gartner. Retrieved from http://www.gartner.com/newsroom/id/3443517 Finnell, Katnerine. (2015, September 23). “Communication integration drives business app productivity”. Unified Communications Nation. Retrieved from http://searchunifiedcommunications.techtarget.com/blog/Unified-Communications-Nation/Communication-integration-drives-business-app-productivity
  • 12. CANADIAN BUSINESSES DESERVE MORE THAN JUST A DIAL TONE.
  • 14. THE COMMUNICATION EVOLUTION OLD ON-PREMISE HARDWARE PBX HYBRID CLOUD DESKTOP + INTEGRATIONS + MOBILE + CLOUD + CAAS = VERSATURE
  • 15. THE RISE OF COMMUNICATIONS AS A SERVICE (CaaS) COST SAVINGS EASE OF DEPLOYMENTSCALABILITY MULTI-LOCATION MACs/FLEXIBILITY INNOVATION LOW MAINTENANCEDISASTER RECOVERY /REDUNDANCY
  • 16. BUSINESSES THAT CAN ADAPT QUICKLY ARE THE MOST SUCCESSFUL. ADAPT OR
  • 17. TRADITIONAL TELECOM COMPANIES ARE BECOMING EXTINCT, LIKE THE DINOSAURS.
  • 18. THE MODERN BUSINESS USER NEEDS: • MANAGED SOLUTION • RELIABILITY • WORK FROM ANYWHERE • CONNECT FROM ANY DEVICE • ON-DEMAND CHANGES AND SERVICE • SOLUTION THAT WILL GROW WITH THEM • TOP-NOTCH SERVICE • BUSINESS CONTINUITY • INTUITIVE UX •VENDOR THEY CAN TRUST
  • 19. VERSATURE. MORE THAN JUST A DIAL TONE.
  • 20. VERSATURE. WAY MORE THAN JUST A DIAL TONE. TRACK & ANALYZELEARN MORE ABOUT YOUR CALLERS COLLABORATE & SHARECALL FROM THE WEB CALL ON THE GO MAKE & LOG CALLS
  • 21. DOWNTIME? YOU NEED BUSINESS CONTINUITY.
  • 22. BUSINESS PHONE SERVICE. EVOLVED. INTEGRATIONS Integrate with the SaaS tools you already use. CUSTOMER CARE, SUPPORT, & SUCCESS Provide the best customer care with the highest quality phone service. COLLABORATION Bring people together through voice & video. DAY TO DAY OPERATIONS Give your users a phone service they love to use! EXECUTIVE Give the C-suite the most advanced technology. FIRST IMPRESSIONS Create a great first impression. REMOTE WORKERS Team members stay connected to the business from wherever they are working.
  • 23. KELSEY WEST OFFICE MANAGER SMITH & WEST CPA The Versature team members do what they say they are going to do and everything works as promised. They always follow through. Once we switched to Versature there were no issues, everything just worked.
  • 24. JOHN LEES IT TEAM LEAD SAFE SOFTWARE Versature’s VoIP service functions exactly how you would expect a phone service to, which we love, but we also get a number of added benefits like softphone functionality and the client portal. Maintenance of our phone solution has been effortless since we switched our services to Versature. We always look forward to their new feature releases!
  • 25. DON GIESBRECHT CEO CANADIAN CHILD CARE FEDERATION Working with Verstaure to set up our phone system and the continuing service after setup has been fantastic. Attentive, responsive, great prices and a fantastic phone system that provides us with the features and phone sets that we need. They provided advice that met our needs and they took the time to design and recommend exactly what we needed at a critical time for our organization. Overall, very happy with Versature, their product and their people.
  • 26. ELIZABETH LANCE MANAGING DIRECTOR & SENIOR CONSULTANT THE INGENUITY GROUP Versature was a breath of fresh air after difficult and frustrating telecoms experiences in the past. The initial setup was extremely simple and the system is so easy to adjust to meet our unique business needs. We have been able to improve our service offering to clients thanks to their services.
  • 27. L E S S T H A N 0.4% CUSTOMER C H U R N R A T E CANADIAN BUSINESSES CHOOSE VERSATURE FASTEST GROWING COMPANY 2017 FOCUSED ON CUSTOMER SUCCESS OVER 10,000 SUBSCRIBERS COAST TO COAST 50%YEAR OVER YEAR GROWTH FULLY BILINGUAL CANADIAN -BASED SUPPORT 100% CANADIAN O W N E D & O P E R A T E D