Verbal and Nonverbal Communication.pptx

Verbal
Communication
and
Nonverbal
Communication

Verbal
Communication
refers to an interaction in which
words are used to relay a message
(oral or written)
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Monday, January 15, 2024 Sample Footer Text

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Ideas to consider:
1.Appropriateness
2.Brevity
3.Clarity
4.Ethics
5.Vividness
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1. Appropriateness
Language should be appropriate to
the environment or occasion (formal
or informal)
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2. Brevity
Use simple yet precise and powerful
word (credible); being direct
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3. Clarity
Clearly state the message and
express your ideas and feelings
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4. Ethics
Words should be carefully chosen in
consideration of the gender, roles,
ethnicity, preferences, and status of the
person
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5. Vividness
Words that vividly or creatively describe
things or feelings usually add color and
spice to communication.
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Nonverbal
Communication
refers to an interaction where
behavior is used to convey and
represent meanings
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Principles of Nonverbal Comm:
1. It conveys important interpersonal and
emotional messages
2.It can be more involuntary than verbal.
3.It is more ambiguous.
4. It can be viewed as more credible.
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Types of Nonverbal Comm:
1. Kinesics
2. Haptics
3.Vocalics
4.Proxemics
5. Chronemics
6. Personal Presentation and environment
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KINESICS
KINESIS – “movement”
The study of hand, arm, body and face
movements
Gestures, Head Movements and
Postures, Eye Contact, Facial
Expressions
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KINESICS
Gestures – adaptors (touching behaviors),
emblems (gestures that have a specific
agreed-on meaning), illustrators (the most
common type of gesture and are used to
illustrate the verbal message they accompany)
Oculesics – “oculus” means EYE (face and
eyes are the main focus of communication)
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Head Movements
Head nod
Head shake back and forth
Head up
Head tilt
Head down
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Posture
Standing
Sitting
Lying down
Squatting
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Oculesics
Eye contact
Pupil dilation – expansion
and contraction of the black part
of the center of our eyes
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o Our faces are the most
expressive part of our body
and can communicate an
array of different emotions.
o Elif Ayiter – Facial
Expression Test – CC BY-NC-
ND 2.0.
Monday, January 15, 2024

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• Facial expressions are powerful non-verbal cues
that convey emotions and intentions.
• It helps in understanding people’s feelings,
fostering empathy, and improving
communication.
• In fields like psychology, business, and security,
studying facial expressions can reveal valuable
insights into behavior, trustworthiness, and
deception.

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• Reading emotions on people’s faces
started as early as Darwin, but Dr. Paul
Ekman was one of the first researchers to
study universal facial expressions. After
looking at how different cultures around
the world express their emotions, he
concluded that there are seven basic
facial expressions displayed universally:

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1.Anger — with corresponding facial movements such as tightened
lips, rolled in lips margins, pulled down eyebrows, pulled up
eyelids.
2.Fear – stretched mouth, lifted eyelids, and lifted eyebrows.
3.Disgust — wrinkled nose, eyebrows pulled down, lips loose, upper
lip pulled up.
4.Happiness — raised cheeks, raised lip corners, “crow’s feet”
wrinkles around the eyes, tightened muscles around the eyes.
5.Sadness — Raised inner corners of the eyes, loose eyelids, lip
corners pulled down.
6.Surprise — Dilated pupils, open mouth, lifted eyelids and
eyebrows.
7.Contempt — Neutral eyes with the lip corner pulled and stretched
back on one side.

HAPTICS
the study of communication by touch
functional-professional, social-polite,
friendship-warmth, love-intimacy, and
sexual-arousal touch (Heslin & Apler,
1983)
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On a first date, it is less likely
that you will see couples
sitting “school-bus style”
(sharing the same side of a
table or booth) or touching
for an extended time.

VOCALICS
The study of paralanguage, which
includes the vocal qualities that go
along with verbal messages, such
as pitch, volume, rate, vocal quality,
and verbal fillers (Andersen, 1999).
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VOCALICS
Pitch helps convey meaning,
regulate conversational flow, and
communicate the intensity of a
message.
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VOCALICS
Volume helps communicate intensity.
Speaking rate refers to how fast or
slow a person speaks and can lead
others to form impressions about our
emotional state, credibility, and
intelligence
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PROXEMICS
The study of how space and
distance influence communication.
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PROXEMICS
 Public and social zones (12 feet
or more) - the communication that
typically occurs in these zones is
formal and not intimate.
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PROXEMICS
 Communication that occurs in the social
zone ( 4 – 12 feet) is typically in the
context of a professional or casual
interaction, but not intimate or public.
This distance is preferred in many
professional settings because it reduces
the suspicion of any impropriety.
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PROXEMICS
 Personal and intimate zones (1.5 – 4
feet) refer to the space that starts at our
physical body and extends four feet.
These zones are reserved for friends,
close acquaintances, and significant
others.
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PROXEMICS
 As we breach the invisible line that
is (0 - 1.5 feet) from our body, we
enter the intimate zone, which is
reserved for only the closest friends,
family, and romantic/intimate
partners.
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Territoriality
 It is an innate drive to take up and
defend spaces.
This drive is shared by many creatures
and entities, ranging from packs of
animals to individual humans to nations.
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CHRONEMICS
The study of how time affects
communication.
Time can be classified into several
different categories, including biological,
personal, physical, and cultural time
(Andersen, 1999).
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CHRONEMICS
Biological time refers to the rhythms
of living things. Humans follow a
circadian rhythm, meaning that we
are on a daily cycle that influences
when we eat, sleep, and wake.
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CHRONEMICS
Personal time refers to the ways
in which individuals experience time.
The way we experience time varies
based on our mood, our interest
level, and other factors.
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CHRONEMICS
 Physical time refers to the fixed
cycles of days, years, and seasons.
Physical time, especially seasons,
can affect our mood and
psychological states.
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CHRONEMICS
 Cultural time refers to how a
large group of people view time.
Polychronic vs Monochronic
people
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CHRONEMICS
 Polychronic people do not view time
as a linear progression that needs to
be divided into small units and
scheduled in advance.
Polychronic people keep more
flexible schedules and may engage in
several activities at once.
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CHRONEMICS
Monochronic people tend to
schedule their time more rigidly
and do one thing at a time
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CHRONEMICS
Additionally, the way we use
time depends in some ways on
our status.
Chronemics also covers the
amount of time we spend talking.
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Personal Presentation
and Environment
Personal presentation involves
two components: our physical
characteristics and the artifacts
with which we adorn and
surround ourselves.
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and Environment
Physical characteristics
include body shape, height,
weight, attractiveness, and
other physical features of our
bodies.
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and Environment
The power of wardrobe and personal
style
Aside from clothes, jewelry, visible
body art, hairstyles, and other political,
social, and cultural symbols send
messages to others about who we are.
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and Environment
The environment in which we interact affects
our verbal and nonverbal communication.
This is included because we can often
manipulate the nonverbal environment similar to
how we would manipulate our gestures or tone
of voice to suit our communicative needs.
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and Environment
The placement of objects and furniture in a
physical space can help create a formal,
distant, friendly, or intimate climate.
In terms of formality, we can use nonverbal
communication to convey dominance and
status, which helps define and negotiate
power and roles within relationships.
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Evaluation:
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ASSIGNMENT
Instruction: Watch a TV show (variety show), choose one of your
favorite hosts and analyze his or his use of nonverbal
communication. Write your report on a sheet of paper. In writing your
report, be guided by the questions below.
1. Why did you choose that TV host? How does he/she perform as a
host?
2. What were the non-verbal symbols that he/she used that
you consider exemplary? Explain your answer.
3. How does he/she convey his/her ideas? Does/she speak
clearly? Is he/she dynamic as a host? Why did you say so?
4. What is your overall impression of him/her as a host?

References:
 https://www.slideshare.net/Amaljithravi/verbal-and-nonverbal-
communication-70011823
 Sipacio, P.J.F. & Balgos, A.R.G. (2016).Oral Communication in Context for
Senior High School. C & E Publishing, Inc. Quezon City.
 https://www.studocu.com/ph/document/cavite-state-university/the-
teaching-of-speaking/verbal-and-non-verbal-communication-lesson-
plan/23041814
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