The document provides an executive profile and resume for Linda Ellis, who has over 20 years of experience managing revenue cycle, patient financial services, and financial analysis in healthcare. She is skilled in areas like revenue cycle management, reimbursement optimization, claims processing, Medicare/Medicaid systems, and policy development. Her accomplishments include restructuring departments to improve reimbursement rates and implementing new billing processes. She has held director roles overseeing billing, claims, and reimbursement departments and has experience managing the revenue operations of both physician groups and billing companies.

1. LINDA ELLIS
5640 W. Eva St. Glendale, AZ 85302
Cell602-618-6120 email: SILLE2@Q.COM
Executive Profile
Accomplished and dynamic leader, with more than 20+-year track record of extensive experience in managing
Revenue Cycle, Patient Financial Service Operations and Financial Analysis in the healthcare industry with both
payers and providers, including EMR’s, managed care, claims and reimbursement services. Experienced with
complex project management and leading multiple projects to completion; skilled at developing and implementing
processes and procedures to achieve compliance, improve efficiency, productivity, and business systems that
streamline collections and maximize profit. Outstanding strategist and an excellent communicator, recognize
ability to establish and maintain effective working relationships across cross-functional teams and diverse
individuals at any levels in the organization. Skilled in multiple areas of technology, including Microsoft Office Suite
(Word, Excel, Outlook, , Medicare and Medicaid Systems, CGM webPractice.
Skill Highlights
 Revenue Cycle Management Reimbursement
Optimization
 Turnaround Management
 Planning & Financial Analysis
 Knowledge of claims processing
 Payer/Provider Experience
 Policy Development & Implementation
 Medicare, Medicaid, Managed Care &
Private Payer Reimbursement
 Problem Resolution & Decision-Making
 Patient Care & Relations
 Successful Implementation of ICD-10
Core Accomplishments
 Restructured department to implement a new operational model and new strategy that drastically
decreased the data collection time and increased reimbursement by 40% and 3% decreased in bad debt
 Reinforced and coached team of revenue operations professionals and clinic administrators through
intensive training on a new billing and reimbursement process, accurate patient access and clinical data
 Implemented acute billing process and
 Identified and successfully completed retroactive billing for payments in the amount of $ 8M by
successfully implemented Billing and Remittance Reconciliation process that allowed to identify and
resolved denied claims
 Lead the billing as top 95% in the nation on days outstanding, collections and 90+ day A/R
Professional Experience
Cardiovascular Consultants February 2001- March 2017
Billing Director
Lead, manage, educate, and coordinate a diverse team of revenue operations professionals that includes
Admission, Claims, and Reimbursement Departments. Support internal and external auditing processes, maintain
full strategic responsibility for the development, board relations, physician relations, budgeting, quality assurance,
regulatory compliance, and implementation related policies and procedures to maximize revenue generation.
 Implement company’s business plan and initiatives to support the overall strategy and goals of the
organization to obtain maximum net patient service revenues.
 Maintain admissions operational strategies by evaluating trends of registration accuracy prior to service.
 Provide exceptional customer service to patients and family, vendors through internal and external
relationships.
 Improve operational processes related to Patient Access, Insurance Verification, Revenue Capture, Billing,
Collections, Denial Management, Cash Posting, and Credit Balances.
 Develop new and revised existing revenue operations process and procedures to ensure data quality and
compliance with all federal and state laws, regulations, and legal compliance with high levels of customer
service.

2.  Conduct internal audit to insure efficient and accurate documentation in the clinic setting.
 Maintain, review and negotiate all managed care contracts to assure maximum reimbursement.
 Provide support to the company via communications, presentations, on-site visits to clinics, and contact
with all levels of operations.
Medical Business Resource Center January 1986 –January 2001
Vice President of Operations
Directed overall operations, full administration, and development of a billing company with over 400+ specialty
physicians
Provided leadership over the revenue/patient financial services for 50 plus clients
 Collaborate with various departments to develop and recommend short-term and long-term strategic
objectives as related to ad hoc business requests
 Performed complex analysis and identify solutions to resolve specific business issues with each client
 Provided systematic reports, monthly closing reports and summary statements for each client.