1. Ashley Vander Veen
Orlando, Florida * 407-608-0478 * AshleySVanderVeen@gmail.com
WORK EXPERIENCE
ZELTECH TRAINING SOLUTIONS, LLC, Winter Park, FL
Executive Assistant and FSO, Sep 2011 - Present
FSO
• Analyze and evaluate security operations to identify risks or opportunities for improvement.
• Communicate security status, updates, and actual or potential problems, using established protocols.
• Conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the
overall effectiveness of the facilities security processes.
• Monitor security policies, programs or procedures to ensure compliance with internal security policies,
licensing requirements, or applicable government security requirements, policies, and directives.
• Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency
response procedures.
• Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative
directives or new technologies impacting security operations.
• Order security-related supplies and equipment as needed.
• Plan security for special and high-risk events.
• Train subordinate security professionals or other organization members in security rules and procedures.
• Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies
and procedures.
• Identify, investigate, or resolve security breaches.
• Conduct physical examinations of property to ensure compliance with security policies and regulations.
• Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on
company property.
• Support Counterintelligence and Investigations function when necessary to include conducting
investigations and assisting with obtaining suspicious contact reports.
• Managed Closed Area operations to include DSS certification and daily operations.
• Oversee all functions of the visitor program to include incoming Visit Authorization Requests (VARs),
Contractor Screen Program, and VIP visits.
• Support Counterintelligence and Investigations function when necessary to include conducting
investigations and assisting with obtaining suspicious contact reports.
• Manage Industrial Security program encompassing classified and/or proprietary materials, documents,
employee clearances and classified equipment.
• Conduct physical and technical security inspections of facilities to determine the necessary protection
requirements in accordance with U.S. Government directives and standards for DoD classified areas.
• Responsible for ensuring the protection of both classified and unclassified sensitive information to include
its unauthorized disclosure, removal, or loss.
• Prepares Contract Security Classification Specifications (DD Form 254), changes combinations, investigates
security incidents and prepares necessary reports, administers classified document control system, and
ensures program compliance to all government and company regulations by developing and implementing a
sound security education program.
• Provides security advice and guidance and is responsible to program management for implementation of the
NISP.
• Perform routine security office duties to include, but not limited to, the request and processing of security
clearances for employees, control employee identification cards and records, maintain lock and key records,
process both incoming and outgoing visit authorization letters, and administer classified document control
system.
Executive Assistant
• Create or implement security standards, policies, and procedures.

2. • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing,
spreadsheet, database, or presentation software.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their
distribution.
• Perform general office duties, such as ordering supplies, maintaining records management database systems,
and performing basic bookkeeping work.
• File and retrieve corporate documents, records, and reports.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Make travel arrangements for executives.
• Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board,
and other meetings.
• Manage and maintain executives' schedules.
• Set up and oversee administrative policies and procedures for offices or organizations.
• Supervise and train other clerical staff and arrange for employee training by scheduling training or
organizing training material.
• Interpret administrative and operating policies and procedures for employees.
• Review operating practices and procedures to determine whether improvements can be made in areas such as
workflow, reporting procedures, or expenditures.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to
their needs.
• Complete forms in accordance with company procedures.
• Make copies of correspondence or other printed material.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies
are followed, and recommend revisions.
• Conduct searches to find needed information, using such sources as the Internet.
• Arrange conference, meeting, or travel reservations for office personnel.
• Supervise other clerical staff and provide training and orientation to new staff.
• Advanced computer skills/proficiency with MS Office Suite: Word, PowerPoint, Excel and Outlook
• Effective communication and interpersonal skills.
• Self-starter possessing excellent organizational skills, attentive to detail, and professional demeanor.
• Reconciles company credit card statements, monitor payments and follows-through to completion.
ZELTECH TRAINING SOLUTIONS, LLC, Winter Park, FL
Administrative Assistant II (Senior), May 2011 - Sep 2011
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for
spreadsheet, word processing, database management, and other applications.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate
individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to
their needs.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Open, read, route, and distribute incoming mail or other materials and answer routine letters.
• Complete forms in accordance with company procedures.
• Make copies of correspondence or other printed material.
• Review work done by others to check for correct spelling and grammar, ensure that company format policies
are followed, and recommend revisions.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Learn to operate new office technologies as they are developed and implemented.
• Maintain scheduling and event calendars.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Order and dispense supplies.
• Conduct searches to find needed information, using such sources as the Internet.

3. • Establish work procedures or schedules and keep track of the daily work of clerical staff.
• Coordinate conferences and meetings.
• Take dictation in shorthand or by machine and transcribe information.
• Arrange conference, meeting, or travel reservations for office personnel.
• Operate electronic mail systems and coordinate the flow of information, internally or with other
organizations.
• Supervise other clerical staff and provide training and orientation to new staff.
• Created detailed expense reports and requests for capital expenditures.
• Assisted with event planning.
• Served as a corporate liaison between the finance, IT and marketing departments.
• Assisted with all aspects of Trade Shows.
TRUSTCO BANK, Orlando, FL
Bank Teller, Oct 2007 - May 2011
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical
amounts agree, and that accounts have sufficient funds.
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using
computers, calculators, or adding machines.
• Order a supply of cash to meet daily needs.
• Process transactions such as term deposits, retirement savings plan contributions, automated teller
transactions, night deposits, and mail deposits.
• Resolve problems or discrepancies concerning customers' accounts.
• Monitor bank vaults to ensure cash balances are correct.
• Compose, type, and mail customer statements and other correspondence related to issues such as
discrepancies and outstanding unpaid items.
• Establish and maintain relationships with individual or business customers or provide assistance with
problems these customers may encounter.
• Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make
recommendations for changes to procedures, operating systems, budgets, or other financial control
functions.
• Opened and Closed Bank daily.
EDUCATION
COLONIAL HIGH SCHOOL, Orlando, FL
High School Diploma, May 2003
VALENCIA COMMUNITY COLLEGE, Orlando, FL
Completed some coursework towards AA, Mar 2011
ADDITIONAL SKILLS
• Certified Notary Public
• Certified FSO
• Security Clearance