Vaibhav Sawant has over 10 years of experience in information technology roles. He is currently the Site Incharge at Wipro Infotech managing technical infrastructure for Standard Chartered Bank with a team of 10 resources. Previously, he worked as a Team Lead and Desktop Support Engineer at Wipro Infotech for various projects involving installation, configuration, and migration of hardware and software. He has a Bachelor's degree in Commerce from the University of Mumbai and technical skills in hardware, networking, and various software applications.

1. VAIBHAV SAWANT.
Objective:
Self assessing and improving ability to identify and adopt good qualities.
Comprehensive problem solving capabilities, a good leader, hard worker and Team
facilitator
WORK EXPERIENCE:
 Wipro Infotech.
o Designation: Site In charge
o Project Location: Standard Chartered Bank
o Period: Sep 2015 to Present.
Job Summary:
o Managing Technical Infrastructure in Standard Chartered Bank
o Creating daily call report & share the same with customer with justification.
o Weekly asset verification report & share with client & manage the same in accurate
form.
o Managing site and branches with 10 resources of strength.
o Coordinating with All vendors for any type of issue if required.
o Every month sharing MIS report to client & schedule meeting for discussion.
o Managing branches in whole PAN India.
 WIPRO INFOTECH
o Designation: Team Lead
o Project Location: Standard Chartered Bank, Mumbai
o Period: Jul 2013 to Sep 2015
PROJECT:
 Symantec NetBackup Desktop and Laptop Option.
o Installation of DLO application for more than 2500 users
o Coordinating with different teams to complete tasks
o Managed 10 resources: Training, Motivating, Monitoring
o Maintaining Status reports on a regular basis
 iPhone Allotment
o Allotting iPhone to High profile users
o Configuring corporate Mail on iPhone / iPad
o Coordinating with iPhone vendors for new purchase and repairing purpose
o iPhone Asset Management

2.  User Movement:
o Managed 20 resources to complete the Project
o Movement of 1000+ users from one branch to new branch.
o Moving Hardware including Server, User Desktop / Laptop
o Maintaining User movement activity log
o Installing, Configuring Hardware at new Location
o Provide Support to Users till Movement completion
o Coordinating with Stakeholders and Vendor for Hardware movement
 MDM
o Lead a team of 4 resources
o Installation and Configuration of MDM application for 800+ users
o Coordinating with Policy team to carry out secured user profile creation
 XP to Win7
o Migrating OS from XP to Win7 for 2000+ users spread over various locations
o Deployed Softwares on User System with the help of SCCM tool
o Coordinating with Application Testing team to ensure proper installation of
necessary Softwares on User System
o Managing resources in Day and Night shifts providing them On-call assistance
o Scheduling daily calls with Technical team to overcome Challenges during
migration
Job Summary:
o Responsible for assuring users are provided efficient and timely first and second level
support
o Staff scheduling and shift roaster preparation to ensure Help Desk coverage during
normal business hours and on-call support as required
o Preparing Problem Management database for common and uncommon issues and
follows up with assigned personnel to ensure timely resolution of problems
o Providing site specific training to new joiners.
o Providing support to 32 branches through VNC or arranging engineer if unable to
resolve issue remotely.
o Conducting sessions with user regarding IT awareness and IT induction (User
Training)
o Meeting with Senior Managers, Stakeholders, Project teams and Internal team to
review status and resolve problems
o Representing the Projects at Senior level in meetings with Clients
o Providing direction, guidance, and oversight to Team members
o Supervising the work of IT consultants, Junior staff and Interns.
o Delivering New changes and Service improvements
o Involved in the Technical direction and procurement of new systems.
o Keeping accurate records of all time spent and actions taken on a project.
o Maintain the security of the project data.
o SPOC to manage 3rd party vendor in a project
o Managing different branches located in West region
 WIPRO INFOTECH through Embee Software

3. o Designation: L1 Desktop Support Engineer
o Project Location: Standard Chartered Bank, Mumbai
o Period: Feb 2011 to Jul 2013
Job Summary:
o Updating and closing calls using remedy tool (Call logging application for incidents).
o Providing support to all users on desktop, laptop, printer, fax, scanning and e-mail
issues.
o Communicate to clients the status of their request.
o Set up new PCs, new PDAs (Blackberry, iPhone, IPad), troubleshoot workstations and
user issues, make sure that all services are operational and error free.
o Doing initial diagnose for hardware related issues and escalating important issues to
company or third party vendors.
EDUCATIONAL QUALIFICATIONS:
Degree Year of Passing Institute
Bachelors of Commerce 2010
University of Mumbai
HSC 2007 Maharashtra Board
SSC 2005 Maharashtra Board
IT SKILLS:
COURSE INSTITUTION YEAR OF COMPLETION
Hardware and Networking Jetking 2011
PERSONAL PROFILE:
Name: Vaibhav Vijay Sawant
Date of Birth: 28th-Oct-1989
Hobbies: Travelling, Playing cricket.
Address: 2/4, Mahesh Niwas Chawl, Shiv- Shakti colocny,
laxman Nagar,Malad(East)
Mumbai – 400 097
Languages known: English, Hindi & Marathi.
Gender: Male
Nationality: Indian
Mobile: 7506374598 / 9773648477

4. Passport No: L4783567
Passport date Issue: 3rd October 2013
Passport date Expiry: 2nd October 2023
Email: Sawant.vaibhav1989@gmail.com
DECLARATION:
I declare that the information provided above is true to the best of my knowledge and
belief.
DATE:
PLACE: Mumbai (Vaibhav Sawant)