Customer Experience & User Experience - is the union greater than the sum of ...UXPA International
This presentation will bring to focus CX & UX disciplines and the synergies in their approach to solving customer problems. We will talk about a model where CX & UX disciplines will need to work together through shared processes and deliverables. The cooperation and coexistence of the groups allows for unifying experiences for customers across multiple channels and devices. There are internet retailers that carry your cart status across multiple devices, now imagine it’s a retailer with a brick and mortar along with a digital presence that can carry your cart across all of those channels. The union of CX & UX teams organizationally or from a process and deliverables standpoint can be beneficial for the two groups and the business. We will present the story of UX and CX groups coming together within our company to create organizational change to be focused on customers.
UX STRAT Europe 2017: Martin Kulessa: “Turning BMW into a Customer Oriented M...UX STRAT
UX STRAT Europe 2017 presentation by Martin Kulessa, Chief Customer Officer, NOW Mobility Services, BMW: “Turning BMW into a Customer Oriented Mobility Services Provider”
Customer Experience & User Experience - is the union greater than the sum of ...UXPA International
This presentation will bring to focus CX & UX disciplines and the synergies in their approach to solving customer problems. We will talk about a model where CX & UX disciplines will need to work together through shared processes and deliverables. The cooperation and coexistence of the groups allows for unifying experiences for customers across multiple channels and devices. There are internet retailers that carry your cart status across multiple devices, now imagine it’s a retailer with a brick and mortar along with a digital presence that can carry your cart across all of those channels. The union of CX & UX teams organizationally or from a process and deliverables standpoint can be beneficial for the two groups and the business. We will present the story of UX and CX groups coming together within our company to create organizational change to be focused on customers.
UX STRAT Europe 2017: Martin Kulessa: “Turning BMW into a Customer Oriented M...UX STRAT
UX STRAT Europe 2017 presentation by Martin Kulessa, Chief Customer Officer, NOW Mobility Services, BMW: “Turning BMW into a Customer Oriented Mobility Services Provider”
Let's Get Physical: Scaling UX Strategy for Digital Interactions with Physical Space
Leading groundbreaking large-scale UX strategy to envision, define and create scalable business processes and data automation applied not to ui but to physical spaces – buildings – includes lots of challenges. Learn how we created efficient methods and tools to gather disparate sources of property information, organize it and turn it into useful well-structured spatial data that brings to life interactive experiences with physical space… on a huge scale – for more than 4,000 Hilton hotels across 11 brands in 80-plus countries in… a very short time.
UX STRAT Europe 2017: Nico Weckerle, "Shifting the Deutsche Telekom Mindset t...UX STRAT
UX STRAT Europe 2017 presentation by Nico Weckerle, Vice President Experience Strategy, Deutsche Telekom:
"Shifting the Deutsche Telekom Mindset to Ecosystem Design Thinking"
Establishing HCD Culture for a 115 Year Old BankUXDXConf
Creating design teams focused on user can be hard, but building that team in a mature and established business - even harder.
In this talk, Daphne will talk through the journey of success that her and her team at Banco Pichincha as they build and establish a human centered design culture in Ecuador's oldest bank. She will talk through:
- The experimental process that incorporates cross functional teams;
- How they continue to ensure that the culture is deeply engrained through the onboarding model; and
-What changes she foresees to improve the efficiency of the teams
UserZoom hosted a webinar with UX strategy expert Paul Bryan. In the webinar, Paul covered 7 important elements for developing a successful UX strategy.
Can Single Page Applications Deliver a World-Class Web UX?UXPA International
By reducing the number of round trips to the server, Single Page Applications (SPA) promise a better user experience through improved performance and shorter load times. We discuss the benefits and limitations single page applications from a UX-focus perspective: How fast is fast enough? What are the tradeoffs and are they worth it? Besides a faster site, what other positives outweigh the tradeoffs? We look to two Citrix products, GoToMeeting and GoToWebinar, that have transitioned to SPA and resolve whether the new framework presents a clear advantage for the end user experience. These case studies also illuminate broader implications for the UX practitioner. For those not focused specifically on web development, we also reflect on strategies for providing UX leadership when transitioning to new architecture while maintaining a world-class user experience.
SDL added strategists to a UX team (UX STRAT Europe 2015)Peter Boersma
This presentation shows how UX strategists contribute to the way SDL helps the world's best brands deliver exceptional customer experiences. Using several of our enterprise software product releases as examples, Peter shows how he and his fellow UX strategists are promoting service design and design thinking, how they develop visions and roadmaps for products and cross-product capabilities, and how they collect user and usage data. He also talks about the link between UX Strategy and Product Management, and the future of UX Strategists at SDL.
Experience Matters: Understanding the New ROI of UX/CX Mediacurrent
In today’s digital landscape, Global User Experience factors heavily into the ROI equation: every dollar spent on UX design yields up to $100 in return. Join experts from Mediacurrent and Lingotek to learn about UX and CX strategies to boost your global revenue and conversions.
You'll Learn:
-What companies like Amazon, Google and Airbnb can teach us about building a better user experience
-Tips to build the investment case for maximizing your UX How to uncover the value of translation — and why localization should be the core of your global
-Customer Experience (CX) strategy
-How integrating UX and CX can improve your brand’s value
-A practical approach to improve the UX and CX that your organization is delivering to customers, employees and other stakeholders
-Presenting in your customer's primary language is the first step in providing a global CX
-Why managing global customer expectations are critical to Customer Experience (CX) and to the perception of your company brand
UX STRAT Europe 2017: David Ruiz, "Developing a Multi-Channel Banking Experie...UX STRAT
UX STRAT Europe 2017 presentation by David Ruiz, Head of Design and CX, Orange Bank: "Developing a Multi-Channel Banking Experience for a Telecom Giant"
Best Practice Slam / "Bringing Together the Ant and the Elephant" by Thomas P. Offner, Senior manager @PwC / Quarterback
Corporate Incubation and Acceleration Summit 2018
Let's Get Physical: Scaling UX Strategy for Digital Interactions with Physical Space
Leading groundbreaking large-scale UX strategy to envision, define and create scalable business processes and data automation applied not to ui but to physical spaces – buildings – includes lots of challenges. Learn how we created efficient methods and tools to gather disparate sources of property information, organize it and turn it into useful well-structured spatial data that brings to life interactive experiences with physical space… on a huge scale – for more than 4,000 Hilton hotels across 11 brands in 80-plus countries in… a very short time.
UX STRAT Europe 2017: Nico Weckerle, "Shifting the Deutsche Telekom Mindset t...UX STRAT
UX STRAT Europe 2017 presentation by Nico Weckerle, Vice President Experience Strategy, Deutsche Telekom:
"Shifting the Deutsche Telekom Mindset to Ecosystem Design Thinking"
Establishing HCD Culture for a 115 Year Old BankUXDXConf
Creating design teams focused on user can be hard, but building that team in a mature and established business - even harder.
In this talk, Daphne will talk through the journey of success that her and her team at Banco Pichincha as they build and establish a human centered design culture in Ecuador's oldest bank. She will talk through:
- The experimental process that incorporates cross functional teams;
- How they continue to ensure that the culture is deeply engrained through the onboarding model; and
-What changes she foresees to improve the efficiency of the teams
UserZoom hosted a webinar with UX strategy expert Paul Bryan. In the webinar, Paul covered 7 important elements for developing a successful UX strategy.
Can Single Page Applications Deliver a World-Class Web UX?UXPA International
By reducing the number of round trips to the server, Single Page Applications (SPA) promise a better user experience through improved performance and shorter load times. We discuss the benefits and limitations single page applications from a UX-focus perspective: How fast is fast enough? What are the tradeoffs and are they worth it? Besides a faster site, what other positives outweigh the tradeoffs? We look to two Citrix products, GoToMeeting and GoToWebinar, that have transitioned to SPA and resolve whether the new framework presents a clear advantage for the end user experience. These case studies also illuminate broader implications for the UX practitioner. For those not focused specifically on web development, we also reflect on strategies for providing UX leadership when transitioning to new architecture while maintaining a world-class user experience.
SDL added strategists to a UX team (UX STRAT Europe 2015)Peter Boersma
This presentation shows how UX strategists contribute to the way SDL helps the world's best brands deliver exceptional customer experiences. Using several of our enterprise software product releases as examples, Peter shows how he and his fellow UX strategists are promoting service design and design thinking, how they develop visions and roadmaps for products and cross-product capabilities, and how they collect user and usage data. He also talks about the link between UX Strategy and Product Management, and the future of UX Strategists at SDL.
Experience Matters: Understanding the New ROI of UX/CX Mediacurrent
In today’s digital landscape, Global User Experience factors heavily into the ROI equation: every dollar spent on UX design yields up to $100 in return. Join experts from Mediacurrent and Lingotek to learn about UX and CX strategies to boost your global revenue and conversions.
You'll Learn:
-What companies like Amazon, Google and Airbnb can teach us about building a better user experience
-Tips to build the investment case for maximizing your UX How to uncover the value of translation — and why localization should be the core of your global
-Customer Experience (CX) strategy
-How integrating UX and CX can improve your brand’s value
-A practical approach to improve the UX and CX that your organization is delivering to customers, employees and other stakeholders
-Presenting in your customer's primary language is the first step in providing a global CX
-Why managing global customer expectations are critical to Customer Experience (CX) and to the perception of your company brand
UX STRAT Europe 2017: David Ruiz, "Developing a Multi-Channel Banking Experie...UX STRAT
UX STRAT Europe 2017 presentation by David Ruiz, Head of Design and CX, Orange Bank: "Developing a Multi-Channel Banking Experience for a Telecom Giant"
Best Practice Slam / "Bringing Together the Ant and the Elephant" by Thomas P. Offner, Senior manager @PwC / Quarterback
Corporate Incubation and Acceleration Summit 2018
Being a Digital CPA is above and beyond the use of technology; it is about a mindset and employing technology to the point of transforming the way you interact with clients, staff and your overall business model. Are you simply using hardware and software or are you a true Digital CPA?
Why is a digital workplace important for your business and your work?
How does WordPress fit into a digital workplace platform?
What are some example digital workplaces?
Which APIs Which Business Models - A Real-World Guide for Bangladesh BanksWSO2
Learn how banks of different sizes can choose between different API-enabled business models to cut costs, streamline internal workflows and deliver better consumer experiences.
Sicredi Improves Development and Testing Agility and Efficiency with Service ...CA Technologies
Secredi is one of the largest credit cooperative systems in the world, supporting 97 different credit cooperatives (credit unions) with 1,349 service centers and more than 3 million members. The Sicredi IT department is tasked to provide comprehensive IT support in various areas including key business applications such as CRM, back-office and core banking systems. Like so many organizations today participating in the application economy Sicredi faced application development challenges that included delivery delays and various system integration issues. Sicredi will cover why it chose CA Service Virtualization, how it implemented the solution and, ultimately, created a service virtualization culture. Ultimately Sicredi improved its SDLC, reduced development, test and infrastructure costs while leveraging CA Service Virtualization.
For more information, please visit http://cainc.to/Nv2VOe
The Digital Enterprise: CIO perspectivesMWD Advisors
In February 2014 MWD Advisors carried out an online survey with a group of 41 CIOs and other IT leaders. Only genuine IT leaders’ responses were counted.
We asked this group questions about their current maturity in different Digital Enterprise enabler/ingredient areas, and their investment priorities among those same areas. We also asked them to tell us where they thought the value from each area would come from.
Building a digital enterprise – some practitoner views M.Skilton may 2015 v2Mark Skilton
The session discusses current digital maturity readiness, followed by three examples of digital business models and concludes with an exploration of next generation spatial-temporal transformational thinking for digital ecosystem design.
• “Digital barometer” showing the leadership, cultural and organizational challenges facing businesses and practitioners as they grapple with the “digital economy” paradigm shift.
• Examples of a Digital Business Model and its ramifications for the marketplace and the wider technological, economic and social ecosystem. - Hilton International, Coca Cola Enterprise, MasterCard
• Some concluding remarks will explore the challenges and opportunities that practitioners are looking for answers and direction for best practices in digital business.
Time for the McDonaldisation of the Public Sector?Mark Gannon
Mark Gannon, from Methods Advisory, sets out a call for change in the delivery and organisaiton of public services. He says that the 4th Industiral Revolution is leading to a social and economic revolution that public sector leaders need to take advantage of, or face the consequences.
An Hour with Dries: Product and Strategy Updates Exclusively for PartnersAcquia
By now you’ve heard about our recent additions of Mautic, Cohesion, and AgilOne. These technologies are already providing enormous value to our customers, and they are helping us rethink the way we group our products and go to market. It’s an incredibly exciting time. But what exactly does it mean for Acquia’s partners?
As an organization that prides itself on being Partner-First, we want to make sure you are educated about our roadmap and strategy and ready to take full advantage of these changes to drive bigger, better, and faster results.
Join Acquia Co-Founder and CTO, Dries Buytaert, along with Acquia Lead Product Evangelist, Eric Fullerton, to get a detailed update about our product strategy and roadmap and learn how you should be positioning Acquia’s Digital Experience Platform to your clients and prospects.
You’ll learn about:
-Acquia’s new two-cloud model
-Updates to the roadmap for Acquia Cloud, Cohesion, Lightning, and more
-Competitive differentiators for Mautic and AgilOne
-Our vision for a unified Marketing Cloud and an update on solution integration
See slides of Acquia’s Partner Bootcamp held on September 21st at 10:00 AM EST/15:00 BST/16:00 CET where we shared easy-partner plays to dramatically save you time and effort, and your clients money.
The allure of outsourced software testing or the demand for specialized testers hasn’t dimmed. In fact it has only amplified in the last couple of years with ‘Digital Enterprise’ taking the centerfold.
UX STRAT Online 2021 Presentation by Sudha JamtheUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"AIX: Framework for Designing Human-Centric AI"
Sudha Jamthe
Stanford University: Artificial Intelligence Instructor
UX STRAT Online 2021 Presentation by Jessa Parette, Capital OneUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"How to Measure Design Quality"
Jessa Parette
Capital One: Head of Design - Strategy, Research & Systems
UX STRAT Online 2021 Presentation by Rina Tambo JensenUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"How to Incorporate Mixed Methods Research"
Rina Tambo Jensen
UX STRAT Online 2021 Presentation by Gideon Simons, ZinierUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Progressive Design with AI"
Gideon Simons
Zinier: Senior Director of Product Design & User Research
UX STRAT Online 2021 Presentation by Mike Kuniavsky, AccentureUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Niche Manufacturing, AI and Computational Design at Accenture Labs"
Mike Kuniavsky
Accenture: Technology R&D Senior Principal
UX STRAT Online 2021 Presentation by Carolyn Chang and Christine Liao of Link...UX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Designing Human-Centered AI Experiences at LinkedIn"
Carolyn Chang
LinkedIn: Principal User Experience Researcher
Christine Liao
LinkedIn: Product Design Lead
UX STRAT Online 2021 Presentation by Dr. Jofish Kaye, AnthemUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Strategy & Organization for AI & UX in Healthcare"
Dr. Jofish Kaye
Anthem: Senior Director of Interaction Design & AI
UX STRAT Online 2021 Presentation by Carol Smith, Carnegie Mellon UniversityUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Mixed Methods in UX Research in the Fields of Design, Data, and AI"
Carol Smith
Carnegie Mellon: Sr. Research Scientist
UX STRAT Online 2021 Presentation by Dr. Hsien-Hui Tang and Michael T LaiUX STRAT
"Shifting the Value of Experience: From Design to Strategy"
Dr. Hsien-Hui Tang
Tang UX Consultancy: Experience Strategy Expert
Michael T Lai
X Thinking University: Dean
UX STRAT Online 2021 Presentation by Paul-Jervis Heath, Modern HumanUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Finding a Compelling Value Proposition for Emerging Technologies"
Paul-Jervis Heath
Modern Human: Chief Creative Officer & Founding Partner
UX STRAT Online 2021 Presentation by Jos-Marien Jansen, PhilipsUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Mixed Methods in UX Research in the Fields of Design, Data, and AI"
Jos-Marien Jansen
Philips: Sr. Design Researcher
UX STRAT Online 2021 Presentation by Adilakshmi Veerubhotla, IBMUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Design Tools to Get the Most from AI"
Adilakshmi Veerubhotla
IBM: UX Architect
UX STRAT Online 2021 Presentation by Nur Karadeniz, Publicis SapientUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Designing Systemic Transformation"
Nur Karadeniz
Publicis Sapient: Group Director - Industry Head of Experience
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Uncertain Times as Drivers of Innovation"
Remko Vermeulen
Koa Health: VP of Product
UX STRAT Online 2021 Presentation by Maryna Razakhatskaya, ConsultantUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Design Framework for Spatial Immersive Experiences"
Maryna Razakhatskaya
Consultant: Creative Technologist
UX STRAT Online 2021 Presentation by Josephine Scholtes, MicrosoftUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Designing Conversational AI at Microsoft: A Design Toolkit"
Josephine Scholtes
Microsoft: User Experience Consultant
UX STRAT Online 2021 Presentation by Sander Bogers, PhilipsUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Designing Meaningful Human-AI Interactions"
Sander Bogers
Philips: Data-Enabled Design Consultant
UX STRAT Online 2021 Presentation by Veena Sonwalkar, frogUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Crowdsourcing & Outsourcing Research During the Pandemic
Veena Sonwalkar
frog: Assoc. Design Director
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Strategic Design Methods for Business Impact"
Angel Brown
Digitas Health: Group Director Experience Strategy
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
9. 11PwC Digital Services
Prototype
& Test
Digital
Business
Ideation
Define
MVP
Sprints
Understand
Identify &
Assess d.quarks
Observe
d.quarks
Lighthouse
Projects
The agile and iterative path to digital business
Digital Transformation
RoadmapPwC’s Digital Services
11. PwC’s Digital Services
Project example: Using Design Thinking to develop a digital product that
is wanted by the customers.
PwC’s Digital Services 13
12. PwC’s Digital Services
Project example: Current distribution process of our client with a
3-stages distribution.
PwC’s Digital Services 14
Manufacturer Wholesaler Installer Customer
3 14
13. PwC’s Digital Services
Project example: The new digital business idea changed the 3-stage
distribution from a B2B to a B2C Business Model.
PwC’s Digital Services 15
Manufacturer Wholesaler Installer Customer
15
17. PwC’s Digital Services
Customer Experience
Digital customer profiles
Personalized offerings
Customer data driven
business models
Individualisiertes Nutzererlebnis 19PwC’s Digital Services
19. PwC’s Digital Services
Open Digital
Digital Ecosystem
Platform based
business models
Network for value creation
21PwC’s Digital Services
20. PwC’s Digital Services
We map each identified business model to one of five archetypes to
identify all required capabilities
Technology-
enabled
Digital extension to
the product
Transaction-
oriented
From product to
service (e.g.
pay-per-use)
Customer
Experience
Customer experience
first (personalized and
data driven)
Solution-oriented
A holistic approach to
customer needs
(E2E solutions)
Open Digital
Generating value for
the customer in an
open ecosystem
(platform business
models)
22
21. PwC’s Digital Services
46 fundamental digital capabilities are necessary to establish digital
business models
Digital Trend Detection
Digital Value Chain
Digital in R&D
Digital Incubator
Digital Business
Development
Supply Chain Integration
Smart Logistics &
Transport
Supply Chain Intelligence
Digital Manufacturing
Digital Marketing
Community Management
Smart Portfolio Lifecycle
Product & Service
Exposure
Sales & Customer
Analytics
Smart Commercial Model
Customer Engagement
Omni-Channel
API Management
Value Enablers
Value Design Value Creation
Agile Collaboration
Participation
Digital Culture
Development
Workplace Design
Culture
IP Management
IT & Media Contract
Management
Privacy Compliance
Management
Legal
Enterprise
Performance
Digital Finance
Operations
Digital Costing
Finance
Value Delivery
Agile IT
Digital Trust
Data Lifecycle
Mobile
Social Cooperation
Service-Oriented
Technology Mgmt.
Infrastructure
Management
Big Data
IoT
Technology
Digitized Sourcing
Digital Vendor
Ecosystem
Procurement
Intelligence
Procurement
Strategic Business
Alignment
Strategic Workforce
Planning
Personalized
Employment
Digital HR
Operations
HR
Individualized Dev.
& Coaching
Digital
Employability
People Performance
Management
DIGITAL STRATEGY
PwC’s Digital Services
23
22. PwC’s Digital Services
People & Skills Organization
Processes Technology
Four dimensions of a Capability:
24PwC’s Digital Services
23. PwC’s Digital Services
More information
in the book or
www.dquarks.com
https://twitter.com/PwC_dquarks
https://www.linkedin.com/groups/8582435
25PwC’s Digital Services 25
24. PwC’s Digital Services
We developed
d.quarks cards
in order to quickly
assess relevant
capabilities
26PwC’s Digital Services 26